Amazing service they greet u as u come in love the food everything is great here I highly recommend this place if you're looking to eat healthy read more

This company lost a customer for life today over $0.11 worth of arugula. They told me they are following the rules. Fine. Well this message is for corporate not the staff following the rules. The customer is the only reason you have a business. Being flexible for your customer is the only way you stay in business. Let's talk about basic unit economics. These are assumptions, but it's designed to prove a point. An average bowl at your establishment will cost you about $3.00. You are going to charge me about $10 before tax for that bowl. That's $7 in profit. If your rule is only two base ingredients, and a customer asked for a third (arugula)... give it to them... you have enough margin to absorb an $0.11 handful of arugula. Why risk angering the customer? Especially when the customer didn't get all the options they could have gotten, no dips, not veggies, just base (leafy greens/rice) and meat... meaning my bowl probably cost you sub $2.00 oppose to $3.00. You have plenty of margin to give me a handful of arugula. Regardless of the unit economic numbers being accurate, you have plenty of margin otherwise you could not operate. If you can't afford to give the odd customer an extra base here and there, close your doors and go back to business school. The customer is the only reason you have a job, keep them happy and coming back. Remember that. I have been coming to Cava locations across California since 2017. I have spent thousands of dollars across that time at Cava. Some weeks I'd eat at Cava 5 to 7 days in a row. And I've never had a problem getting the bowl I desired, until now. This one experience has lost you the future thousands I would have spent there with my family. All over an $0.11 handful of arugula. I WILL NEVER GIVE MY MONEY AGAIN TO A COMPANY WHO DOES NOT VALUE BEING FLEXIBLE FOR YOUR CUSTOMERS... You don't want to keep your customer happy, you don't want my money... I hope for the day I read the headlines that Cava is closing locations and is going out of business. read more

I'm honestly disappointed with my experience here. The staff seemed rushed and more focused on moving the line than actually getting orders right. I paid and didn't receive the full portion I ordered, which is frustrating--especially when you're being charged for it. I understand places can get busy, but accuracy and quality shouldn't be sacrificed. If I'm paying for something, I expect to get exactly what I ordered. I'd recommend slowing down a bit and paying more attention to each customer's order. read more

This was delicious. I loved building my own bowl just hope to remember what I ordered for next time... Staff could learn to communicate a little more with each other and less eye rolls.. it doesn't come off as friendly or welcoming read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

Each dish is crafted with the freshest ingredients. Typically wait time is pretty quick and food is always fresh. The only downfall that I see is little to no customer service not,that they're rude. It's just that they're trying to get everybody out quickly so if it's your first time there, I would definitely maybe research what they offer so that when you're ordering, you have a better decision of what you wanna try. Everything is so good so it's hard to say what's my favorite but I will say the one I most order is the Has avocado chicken is delicious!! read more

CAVA - Topping - Mediterranean Near Me - Rancho Cucamonga, California

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We've been coming here for years and have never had the experience we had today (7/9/2026). Everyone was RUDE and gave the feeling they'd rather be anywhere but there. The woman who started our bowls finished with the person in front of us and went to whisper and gossip with the gentleman preparing food....my husband and I were just standing there waiting for someone to help us.... Like what??? Then when we were ordering they just seemed bothered with every little thing we asked for. And to top it off the soda machine had no ice.... And all the sodas were out.... CAVA you need to look at who was on the schedule today and seriously have a conversation. This is the closest CAVA to me, I literally drove 30 minutes to have a CHIPOTLE experience. Very disappointing. Will most likely never come back here and I'm really sad about it because I used to LOVE it. Oh! Anddd my pita chips WERE BURNT!! Ughhhhh!!! read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

So I love cava but this location is always messing up my order. I order for pick up and every time I get my bowl something is wrong with it. This picture is what my bowl looked like after ordering with extra toppings. It was the lightest bowl I've ever received. Even though the food is good here I don't know if I'll even keep coming back. Customer support is great with compensating for mistakes like this but I'm kinda tired of not having even a decent meal each time I go. I like ordering basmati rice with chicken. I get the crazy feta scoops. I add broccoli, cucumber, corn, feta, and pita chips. Their garlic sauce and yogurt dill sauces are super good. I hope they can get better at scooping food into a bowl because I'd choose cava over chipotle any day. They have good drinks too. There's always a huge line and they kinda ignore pick up orders so you'll pretty much stand there until someone stops pretending like they don't see you. The manager is nice and takes accountability when they mess up the orders but it gets old. read more

CAVA - Skimpy cava bowl - Mediterranean Near Me - Rancho Cucamonga, California

Highly recommend this place! Cava is delicious and nutritious! To those that are into fitness, they have the balance of protein and veggies. Their service is quick and they have seating inside and outside as well. Usually get their bowl and it is filling! It's a must try. read more

A lot has changed in a year. Terrible Customer Service!! These employees are miserable and careless (slapping the ingredients on my bowl). The place is dirty. Chipotle would never! read more

CAVA - Harissa Avocado Bowl - Mediterranean Near Me - Rancho Cucamonga, California

My friends and I worked out and decided to stop by here for some bowls! Upon arriving, there was already a line starting inside and majority tables full. For food, I got the honey harissa chicken bowl with super greens and saffron rice, tzatziki, corn, tomato + cucumbers, pickled onions, pita crisps, skhug, yogurt dill, and garlic dressing. It is on the saucier side but I enjoy that! It definitely gets busy during lunch rush so beware of the line! read more

CAVA - Honey harissa chicken - Mediterranean Near Me - Rancho Cucamonga, California

This place reminds me of a healthier Chipotle. The ordering process is the same. I'm on a clean diet right now so this was another available option for me. Wife got it with chicken and it smelled amazing! For my "meat" option I got the Falafel which was good! Definitely didn't taste middle eastern but it was lovely. Only thing that was an ick was I skipped out on the rice and asked for different types of leafy greens and they wanted to charge me more! Haha! Broke ass energy. read more

CAVA - Vegan Salad Bowl - Mediterranean Near Me - Rancho Cucamonga, California

Love cava and love the options they have! Always fresh and flavorful and quick! Sometimes the uncharged for avocado and meat and sauces add up. read more

Please get CAVA's some small bags for the pita chips. 3rd time I was handed my chips, without a bag. I know they are just chips, but who said I wanted to eat them at that moment. I have to end up wrapping them up in napkins before I leave the restaurant.....smh! read more

CAVA - Kids meal pita with chicken, rice, and pita chips. Got another side of pita chips - Mediterranean Near Me - Rancho Cucamonga, California

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WHAT HAPPENED :( I've been coming to this cava for ever and I came in at 6:00 pm and everyone was rude and now the lettuce are extra now they never tell me it is extra and why they lowkey mean today every other time they were nice and if you know me I HATE leaving one star reviews read more

This was my 1st time here. It was during the lunch rush (1:15pm). However the line moved quickly. If you like chiptole you'll love Cava. The ingredient are better quality and they aren't stingy. Loved the staff. Very nice and very diverse just like the customers. Loved it. The restaurant was cleaned. And the staff (even though it was very busy) was attentive to everyone's needs. I decided to try the Steak & Harissa bowl ($17). It had a small kick (spice) to it. It was delicious. This is one of the specialty bowls. I also tried the fried pita chips ($2). That was perfect with my bowl. It had a lot of flavor and was crunchy. I tried the different lemonade they offered. Cucumber lime with a splash of spirt was good. The cost was ok ($22 + free drink). I had food left over so really like 2 meals. I will definitely come back. read more

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Ordered a bowl and selected only vegan options plus specified vegan at the end of my order only to receive a bowl with chicken. When the branch was contacted, only a remake was offered AND only if I can pick up. I wasted my lunch ordering and picking an order made incorrectly on THEIR part and remaking is their solution?? According to them, they were unable to refund. NEVER going back again and would not recommend to anyone, not even an enemy. read more

Came here last night because we were craving something fresh. It is located in huge shopping complex so there was lots of parking. It's just as described by other reviewers...Chipotle style establishment with Mediterranean food. The servers work like an assembly line, serving you at different stations. The staff were not overtly friendly. They were just very matter of fact, asking you whether you want rice or salad. The line was very long when we arrived around 6:30 pm but it seemed to move pretty efficiently. I was happy to see that none of the items I wanted were "all out" which often is the case when you go to a Chipotle or custom pizza place like Blaze. The only thing I noticed was that there was litter all throughout the restaurant since the workers appeared to be tied up serving and making food. We got a kids build your own and a bowl. They packed it in with everything we wanted. All of the ingredients were fresh and delicious. Dinner was so refreshing. One of my fave items at Cava is their pita chips. I can't wait to go back!! read more

Always fresh and tasty options, very helpful staff and super clean restaurant! I visit at least once a week!

I like this CAVA location. I think I've never really had any food inconsistencies. The inside is very clean and the service is a quick process. I only give minus one star because I notice sometimes they habitually click certain food bowls and overcharge! read more

The portions keep getting smaller and smaller but the price keep getting higher. A long break from this place

I tried the build your own bowl with supergreens and saffron rice, added the chicken, tzaki and hummus sauce, and lemon herb tahini and skouug dressing, plus the fresh veggie toppings. Everything tastes so fresh, and each ingredient is very well prepared. Flavor is on point with a Mediterranean profile. Would definitely come back and try more. read more

CAVA - DIY Chicken bowl - Mediterranean Near Me - Rancho Cucamonga, California

The service here depends on who is running the show. Last night however, pissed me off. They gave a good helping to the person in front of me, when they got to me, I asked for half and half. They put a half scoop of chicken, pushed it forward, then told me they dont do half and half and thats a full scoop. Then they started pressing me on toppings and pushing double to make up for the small amount of chicken then started helping someone else. Why have a build your own bowl if you're going to skimp and dictate what I want anyway? It wasnt that busy, and I ended up leaving hungry. They gave me a half empty bowl because they wanted to push me through, and they refused to let me add anything on, I was willing to pay extra, and because the bowl had moved on I was not allowed to add anything on anymore. Worse is the chicken was dry as hell. My friend got the salmon and she said it was bad, dry and really fishy like it had been out too long and she couldnt finish her bowl. This location is terrible and managed like shit. Prior visits were decent, but it looks like a new team, probably fired the old team because they actually got orders right and didnt hide behind bullshit rules. But I will be real, its probably coming down from corporate to cheap out too. If that's the case I wonder when this gets replaced by a better restaurant. read more

I really liked the food. It definitely gives chipotle vibe but with Mediterranean food. Personally I prefer this place. I got a Build your own bowl two mains( added steak being one of them) and the pita chips on the side for $21.21 There was an option to get a free drink if you Scan a QR code and take a survey. read more

CAVA - Build your own - Mediterranean Near Me - Rancho Cucamonga, California

I've been here a few times, and it always hits the spot. It's definitely busy all the time, but everything runs smoothly. The ingredients are fresh, and the food consistently tastes delicious. I love the variety of meats and sauces available. The lamb is cooked to perfection with just the right balance of flavors. The red pepper hummus adds the perfect kick to the meal. Definitely will be back for more. read more

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Amazing service , staff is alwaaays friendly ! Great environment, always clean . Food is always fresh and tasty. Great portions and consistent every time ! read more

Food was fine but, Bella had an attitude not exactly sure what her problem was because we hadn't yet interacted with her since she was at the register but yeah. Hopefully management looks into that because there's no reason to have an attitude with customers you have yet to even help. read more

First time visiting any location and it was not great. I let the girl at the counter know that it was my first time so I did not know how it all worked- she could care less, she just stood there looking annoyed because I was looking at the menu trying to figure out how to place my order. She didn't offer any assistance or suggestions, so I opted for the Build Your Own option, which I figured would be the easier option. I had to pause at each option, because again, being my first time I had no idea what any of the items were and she just stared annoyed. It was very awkward and definitely made me feel unwelcome. I did enjoy some of the flavors of my selection but I feel like I could have had better combinations if the employee could have offered some helpful insight. I definitely will not be returning to this location but I could possibly visit a different location and hopefully have a better experience. read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

I've been coming to this establishment for years, which is why I feel comfortable giving honest feedback. Drea takes her job way too seriously and has a very rude demeanor. I've witnessed her talking back to coworkers and being disrespectful to the people she's supposed to be working with. She always seems irritated and brings a negative energy to the workplace. If you're 28 years old working in fast food, there's no reason to be miserable and take everything so personally. At the end of the day, you're JUST a team member not manager lol and part of the job is treating people with respect. As a longtime customer, it's frustrating to see someone constantly making the environment uncomfortable for both coworkers and customers. read more

My first time at Cava was a great experience. My son took me there after a workout. The staff were helpful. The dining room was clean and a quiet music played in the background. I had the glazed salmon bowl and it was great. I like the citrus dressing and the eggplant salad (babaganoush). Lots of choices to fill your bowl. My son is vegan and Cava fits his needs. read more

Great service and good food. Thank you for being amazing in the community. You are awesome

We've given this place one too many chances. Bowl sizes are crazy small on any given day I'm talking kid size and their staff sweeps the tables with the broom. The rice is hard. read more

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So the food is great. Just like any other CABA places. Service is fine, Fast and efficiently done. 2 stars are for the place. Lighting and all bright glass windows are great. Floor and the tables are very filthy. Most of them so sticky that even when you want to wipe down with Clorox bleach or any sanitizer tissue, they got stuck on the table. By the end of our meals, our bowls stuck on the table. Really bad. So sad to see this franchise cleanliness goes down the drain. read more

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Good food....terrible service. I go to this establishment once a week and the last two times I've received terrible service from Laura. When I tell her what I want in my bowl, she proceeds to help the person behind me, instead of finishing my bowl, then comes back to me. Very strange behavior! read more

Cava is a great restaurant, and I always return for more great food. The service is good, and the interior has nice seating. If you've never had cava, I'd highly recommend it! read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

Awesome service and good food. Everyone is nice here and treat you with kindness and respect

There bowls are delicious. Customer service at Rancho Cucamonga is zero stars. Chunky/heavy girl who helped me was very rude terrible energy and was rushing me I even asked her a question and she shined me on until I had to tell her to slow down cause I don't play that little kid stuff. I'll stick with Azuza location. Boss man/lady please retrain these employees or have them take notes at Azuza location. read more

CAVA - Build your own, double chicken with EVERYTHING. - Mediterranean Near Me - Rancho Cucamonga, California

First time trying this franchise. Cava reminds me a lot of Chipotle if Chipotle had more veggies, lol. It's a Mediterranean twist on the usual "mixed food in a bowl" that both Chipotle and any Poke place are well-known for. Their options are varied and the protein itself is good too. I like how, even something as basic as corn can be enhanced with the right seasoning. We came on a Sunday, in the late afternoon, and it was somewhat packed, but it was still worth it. The milk cartons were incredibly overpriced, though (I think 3 dollars for like 8 oz of milk, which is insane). Other than that, the food itself and the service were pretty good. read more

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Food is really flavorful and fresh. It would've gotten 4 stars except for the extra mile service of the girl who did the second step for my toppings! The avocado was hard and she worked at it for a bit and when I told her nvm she got off as much as she could and didn't charge me. It's basically chipotle but Mediterranean. I do really like all the topping options and I'd suggest getting dressing on the side. I didn't get any sauce on top and my sister regretted getting hers. Everything's always so flavorful, it's worth trying it with just the pickled items and hummus and other toppings that add so much flavor! Very crowded inside! So many employees buzzing and cooking food right there for you to see (more like panda how the kitchen is lit right there behind the counter), a lot of people inside too. For a Thursday, I was NOT expecting the wrapped line or every table to be taken! read more

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Not a fan of the food. Tried it because I was wanting "Greek" food. The only thing Greek is the hummus and feta. It's literally chipotle with feta cheese. I personally did not like it. Aside from that, I ordered online and my order was 30 min late from the "pickup time." I heard so many good things about it so it was extremely disappointing. I won't be back. read more

The service was oddly mixed between good and very poor. One of the workers seem stressed to the point they are irritated with customers. Seeing how packed it was, I kinda don't blame her. The bowl I got was okay but maybe next time I'll do more research in what flavors pair better together. read more

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