Mac & Cheese was decent but nothing special. Waffle fries will always be my favorite. Everything else was pretty standard. The food came out fast and the employees were nice. Inside isn't huge but it was manageable. read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Richmond, Kentucky

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What an interesting location - very elaborate traffic patterns and not a trash can in site on their patio or parking lot. Staff was not as friendly as other locations but the tea was exceptional! read more

I eat the chicken sandwich but I ask worker (his name Chandler I thinking) do you has butter chicken? He say no and I sad. I love butter chicken it's mine and my wife favorite. So worker say do you want to try most populars? I say yes and he give me order chicken sandwich. It was good and I like and I thank worker Chandler. He do good job. Very happy ambiance. read more

Standard Chick-fil-a fare. Very nice staff. Quick service. Easy access off exit from US-I-75. read more

so i asked for chicken eggs and cheese and they gave me chicken and cheese. the service was okay but didn't make up that it took 15 minutes. and it was very overstimulating for the ambiance read more

Worst fries ever!! No salt on them, they tasted HORRIBLE. Very hard to get in and out of. Service was VERYYY SLOW. We literally threw the fries away!! read more

Chick-fil-A - Fast Food Near Me - Richmond, Kentucky

Fast service with a smile! I really enjoy the friendliness of this establishment. Every time I come in, I am always greeted with a smile.

I stopped in the location to grow a lunch with my father. It's been awhile since I visited one of their locations and my first visit here. Service was great and food was fast to the table. Anyone who frequents their locations knows that busy is an understatement. Parking lot was full and drove through was continuously full. Price is pretty costly for portions you get. But, food was good and hot and fresh. Peking is a bit of a challenge and entry and exit can get complicated as there is a lot going on in this mall/shopping center location. I'd recommend. read more

What happened to this chick fil a... the quality has gone down, service is mid, and things are always missing. Take a look at the picture, that is the tiniest piece of chicken I've ever seen on a biscuit. I almost thought it had no chicken on it because it was so small. read more

Chick-fil-A - Chicken from the chicken biscuit - Fast Food Near Me - Richmond, Kentucky

Y'all it's Chick-Fil-A. Stuff taste good. People are nice. I will give it 4 stars only because the line is always so long . Also eating inside is like being at a elementary school field trip. Lots of kids running around and being noisy. read more

The only good thing I have to say about this Chick-Fil-A location was that the food tasted good. Tell me why a team manager was flirting with his guests, therefore taking 10 minutes to take 2 girls orders. He then proceeded to take my friends order and say that they were out of chicken mini's at 10:10 (i work at another Chick-Fil-A and i'm not dumb to the fact that it's quite rare to run out), then my other friend ordered at a different employee who also appeared to be a manager, but was lacking a name tag, and he proceeded to say that they were not out, but it would be a 5 minute wait and she was not allowed to order them. She then had to wait 10 minutes for a sandwich. My mom and I went up to order and the same employee who appeared to be a manager, let us order 2, 10 count mini's. Obviously the communication within the restaurant is very poor, and the behavior was just very unpleasant. The friend who ordered the sandwich and hash browns had fries mixed in her hash browns... and once the chicken mini's came out, there was a dark hair infesting my food.The employees working in the dining room were very helpful and concerned when they saw the frustrated looks on all of our faces. However, the front counter employees were in no shape to be the face of this Chick-Fil-A. Do better. And say my pleasure. read more

I love chick filet! But I have to admit I'm use to quick service in Indiana, and the kindest people who always say "my pleasure". However here it seemed to be different. The line took fairly long when there was barely a line. The people were not as kind as in Indy. The fries were very salty. The sandwiches were great as always. read more

Chick-fil-A - Drive thru - Fast Food Near Me - Richmond, Kentucky

Please make sure that your DoorDash orders are done correctly Such as making sure all atoms are made onto the sandwiches that the sauces are included thank you read more

Chick-fil-A - ows a close up of a bag of food - Fast Food Near Me - Richmond, Kentucky

Always a good option. Great food, great price and the service is always top notch. No problem goes unsettled. They aim to please with a smile, and great attitude. Love this place, it's clean, well lit, and good time for the kids in the play room. read more

What I like about this Chick-fil-A is the friendly greeting upon arrival, the clean dining area, and the clean restrooms! There is amazing consistency between locations with narrow differences in quality and presentation. Of course my order, a spicy chicken biscuit, was served hot, and delicious! This Chick-fil-A hit it out of the park with the food, the facilities, and very importantly, the people! I will plan my next visit as a stop along the way during my next trip in this area.. read more

Chick-fil-A always gives a consistently great experience with quality food no matter the location but this location was so awesome I had to take the time to leave a review. After traveling way too many hours with our two small kiddos we stopped in to Chick-fil-A betting on a great and clean experience. The hospitality director, Robert, immediately greeted us so kindly, chatted with us, gave our little ones stuffed cow animals, and layed down their handy sticky placemats for us. He checked back in on us after we got our food and even brought my husband a spoon and recommended ranch for his soup which he also brought to us. Two other employees checked in on us during our meal as well. I nearly felt like we were visiting family instead of a restaurant haha. A clean bathroom to freshen up and change diapers complete with complimentary mouthwash, I mean come on. We finished our visit with some time in the play place to let our kiddos burn some energy and I loved how clean it was with hand sanitizing wipes as you exit. I felt so refreshed and ready to get back on the road after our visit. These guys are doing it right! Thank you!! read more

Like I've heard before, this is the Lord's chicken!!! The staff there are very nice!!!! Go on out for the day and get some Chick-fil-A!!!!

I like the atmosphere and their concept but the lines are too long in the drive-thru. It's not worth it to me to sit 30 minutes to get a chicken sandwich especially since there at least a dozen other chicken places in town. The food is good but I don't want to wait that long in a drive-thru. read more

Normally I am a "Crispey Nugget guy" In my days I have tried a lot of Chicken McNuggets and this place has the best McNuggets I have ever had they be crazily crispy mane! God bless this Jesus Chicken from Heaven! I rate the service a 5 because they all treated me very well. It's not everyday you see a little nugget walk through your restaurant doors, and these employees didn't even act like it was weird. They treated me like everybody else. Kyle was the manager and treated us and always said my pleasure after I said thank you! Love this place so much read more

This place is just like every other chick-fil-a amazing customer service, amazing food, and for a good price. I will always recommend this place to anyone who wants to go eat at a good place. read more

"What's Kentuckys beef with Chick Fil A?" That was my question for a few hours until I saw a billboard for this location--score! I had a free salad coupon to use and was jonesing some Chick Fil A but I didn't see one off I-75 for awhile which alarmed me. This location is right off the highway, very clean, friendly staff (as always), condiments galore and I was in and out in less than two minutes. You definitely can't say that for the drive thru line which seemed to my dragging. My pleasure indeed. read more

This is the worst Chick-fil-A I have ever been to, and I have eaten at quite a few across the country. They don't give you the condiments that you order in the app. There is always something wrong or missing from your order. The people working there loves to argue instead of solve your problems. Do yourself a favor and drive to Lexington to eat at Chick-fil-A. read more

Excellent food and service. Super busy but we had fast attention and hot food moments later. Yum! read more

Chick-fil-A - yum!!!!!!!!!!!!!!!!!!!!!!!! - Fast Food Near Me - Richmond, Kentucky

The chicken rolls in the morning are the best. Also love the sugar free lemonade is great !! The speed through the drive thru still amazes me ver time. read more

As with ANY chick fil a, you cannot go wrong with this location! This is without a doubt one of the greatest restaurants of all time. They are such incredible people and support the Special Olympics every year! No doubt, they are a must stop at location. Plus they have the new awesome app that literally makes you not have to wait at all. Best app ever! Man Just writing this review is making me crave Chick Fil A!!! read more

By far the slowest Chick-Fil-a in the country. Mobile order states ready for pickup at 9:16 after it was ordered ar 9:09. Pulling out of the parking lot at 9:35. Yes, it's busy but all stores in Lexington can handle much busier more efficiently... read more

I have made many trips here from catering to breakfast to a late night meal...always fresh, delicious and great service!

It's actually pretty amazing how Richmond's Chick-fil-A has adapted to the environment of Covid quarantine. They really have their act together, and the food is what you expect from one of the more popular fast food outlets in the country. Also support local projects as a good citizen! read more

This was an amazing experience! The drive-through line was longer than the line of people waiting inside and yet the staff all remained friendly, helpful, and patient. I placed my order and went to the restroom and when I came back a gentleman was saying "Miss! We ran out of superfood salad so we're making yours fresh, sorry it's taking a little longer." I was surrounded by crowd at the cash register and they were still kind! read more

It's a really lovely Chick-fil-a, there's honestly not much more I can say. The staff was friendly, my order was prepared quickly and correct. If you have the hankering for a lovely chicken sandwich, this is where you need to go. The waffle fries are a MUST have here - they're perfect. The drive thru can get pretty backed up, so it may be best to park and go inside. The dining area is clean and well kept and the bathrooms were also clean and well kept. For a quick lunch or dinner that's close to the interstate, this will forever be one of my favorites. read more

We love chick-fil-a and this location had the best service we've ever had! They took every precaution to make sure customers were safe but were quick and efficient. The employees were in extremely courteous. Of course the food was delicious!! read more

Very helpful and always on top of everything. Drive through is always packed but never takes long to get through. Best customer service in town. read more

Sadly have to lower my review today. I get that it's the middle of lunch rush and they are swamped but, they need to be better prepared. I order the same thing every time I'm here, the grilled chicken club and it's usually fantastic. Not so today! The bun was ice cold like it was just taken from the fridge, and the grilled chicken was slightly warmer than the bun, overcooked, dry and chewy. Maybe it's just an off day because it's usually wonderful but, super disappointing today! read more

The best fast food place ever. So fast and friendly. The food is great. I recommend stopping here if you are in the area.

So after hearing how great breakfast is here i set out at six this morning. I ordered a chicken breakfast burrito meal w coffee and they tried to give me a bowl. No problem. I got home and it was a mediocre sausage burroto w cold potatoes and a terrible coffee. All this for 7 bucks? Never again. read more

Slowest Chick-fil- that I've ever been to and it wasn't even that busy. I've been to Chick-fil-as that were completely swamped with people and had a shorter wait. (Small order at 5pm) read more

Some of the best service I've had! The employees were awesome! I love how well trained Chik Fil A employees always are. Consistently delicious food! Clean bathrooms. I love how fresh their fruit cups always are. Their wraps are delicious with the avocado lime ranch! Also, the Polynesian sauce for the chicken nuggets is an excellent option! read more

Good food, extremely nice drive-thru staff. They're pretty fast - I never have to wait in the drive thru long, and their chicken is super yummy read more

This location has the worst drive-thru I've ever had to drive through. I only come here if my boss makes me.

We enjoyed a delicious lunch at this chick-fil-a. The bathrooms were clean. The thing to note about this restaurant is the exceptional customer service. An employee cleaned up my trash and tray while we were gathering it up to leave. It was raining and an employee offered to walk me to my car with an umbrella. I would highly recommend this restaurant! read more