Love it! Food is awesome every single time but not a big fan of the outdoor cleanliness

This Chik-Fil-A locale is excellent! First off, the restaurant is very clean -- almost spotless. Next, the customer service is friendly. The folks behind the counter always have a smile and a genuinely warm greeting. And the best part, for me, is always the basic chicken sandwich: simple yet oh so tasty . . . wish we had a CFL in North SB County!! Cheers! RS read more

Today I ordered a breakfast meal online around 10:20 so that it would be ready by the time I got there. I assumed that because I had ordered before the breakfast closed (10:30am) that there wouldn't be any issues. When I arrived at the Chik-Fil-A shortly after 10:30, I mentioned to the intercom that I had a mobile order, the employee was kind, read it back to me, and said it would be ready at the next window. When I pulled up to pay, I was told that it was after 10:30 so I could not receive my food. I mentioned that I had placed my order before 10:30 so that the food would be ready when i got there, and they said since it was after 10:30 they couldnt not serve me the food. My actual only complaint is that I was led to beleive I would be getting my food to the very last minute. No ome warned, called, or got a hold of me to warn me about this. My time was wasted, and that truly upsets me. I tried telling the employee that they should have told me that and he said "I don't know what to tell you about that, sorry." Worst service I have ever had at a Chik-Fil-A, or in Santa Barbara in general. Will not be eating here anymore. read more

The amount of times I've asked for no pickles on sandwiches and they still put pickles makes me never want to come back, if there was any chick fila closer than 45 minutes away I would gladly go to any but this one. Line is always long and the employees are more focused on other cars so they don't get shut down by the city than getting my order right read more

There's only so many ways to make chicken sandwich's. This place sucks! Dull and flavorless I will never go back Rather order chicken sandwich from Carl's Jr. read more

Chick-fil-A always has good food and great service everywhere.. Except here. The owner didn't even know how to use his own systems and didn't help at all. The manager was a nice lady and attempting to do her best, but the owner did not care at all and and should definitely take a few tips from her. I would say go to another location but there isn't one. Went to L&L instead in Goleta there Credit Card machine ACTUALLY works and food is much cheaper. read more

love chick fil a, they forgot the sauce, and they filled my large fry half full and the small fry 3/4 full. kinda stingy bros...

I typically have good experiences at this restaurant; however, tonight was sub-par. Maybe it was because it was 30 minutes till closing, but my chicken sandwich was cold, and my fries were both cold and soggy. Nothing is more disappointing in life than cold and soggy fries. Pretty disappointed with today's experience... but I'll give you another chance. read more

Wow. Won't spend a lot of time on the food. Everyone knows chick-fil-A has great food. We good a ton of food but personally I got the deluxe spicy chicken sandwich with bacon and a lemonade. Now, the service I received there was TOP NOTCH. Probably the best service I received in any establishment. Sean the operational manager is the person that help me. And after he took my order i had to personally thank his for his superb customer service and professionalism. Now it didn't stop there. My niece misread the menu. She wanted the deluxe spicy chicken sandwich, but she just asked for spicy chicken sandwich. Sean came over to our table, we addressed our concern and got her the additional items to complete her sandwich. On the way out he assisted my mother with her drink as she walked with her walker. Also, he held the door for her and just took care of everyone. Now I would love to say it was just for my family. But I saw I'm treat every person in the restaurant with the same kindness and respect. Sean is the example of what a great person and worker looks like. You can tell it wasn't him acting. It was his genuinely being him. Please pass along me and my families (and the other customers he assisted, even though they won't thank him) appreciation. read more

I'm from Mississippi, so if I criticize Chick-fil-A in the slightest, my pastor will kick me out of church. But in all seriousness, this place is great, always clean, weird and awkward staff members but in a good way, and of course, that legendary spicy chicken sandwich. Got three of them and a large milkshake because I wanted to hate myself afterwards, and trust me I did, but it was totally worth it. Go here. Just do it. read more

I love this place, but I had one very unfortunate experience recently. Let me just say, always check your food before you leave if you are taking it to go. I hate pickles - can't stand them. I always ask for no pickles on my chicken sandwich, but they forgot last time, even though the cashier read it back to me. There must have been 8 pickles on this poor sandwich. If I hadn't been so hungry, I wouldn't have eaten it, but it was gross. Like I said, I love Chick-fil-A, but they are in the penalty box for a little while. read more

Alright Chick fil A never disappoints. Always super nice people and the lines moves fast. And the food is always tasty, makes it better that they never mess up my orders. Thank youuuu read more

i had ordered to go but was very unhappy with the food i had ordered , i got chicken nuggets but it was ice cold , soo hard to eat it looks like i got a bunch of left overs like little pieces and very hard and salted the waffle fries were also very cold like i said it looks like left overs !!!!! not very happy read more

The food is amazing. The Chick Fil A waffle fries are crispy with the perfect flavor and texture. The grilled chicken nuggets are healthy and taste better than any other fast food chicken. I love to dip them in Polynesian sauce. I am also a big fan of their shakes. read more

I've never given Chick-fil-A a bad review, customer service is off the charts, the food is life-changing. The owners of this Chick-fil-A are really cool people! Get a #1 with a Chocolate Milkshake! read more

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Chik-fil-A in general has fantastic food, but this location in particular knows what they're doing. Unfortunately, the line for the drive through is way to short for the amount of business, but the employees are adept in quick customer satisfaction. I'm never in line for more than 10 minutes even at peak lunch/dinner time. Highly recomend if you're not sure where to eat today! read more

I have to say of course the food was as delicious as always. But why can't these kids who work there keep their masks on. The girl who took my order had me role down my window then stepped 1 foot from my face. I asked if they had Apple Pay and she immediately Took off her mask completely. Then radio for someone. Then I also realize everyone else there was wearing their mask blow their nose. Which would not be very protective if they sneeze. But I guess it's better than nothing read more

Except that the Fries is not fresh and not crispy,others are really good .But the prices have gone up, on average i spend 20 dollars just on my meal but the staff is friendly and the service is really quick especially if you use the app to order ahead of time. read more

I love cfa but this one is always getting the orders WRONG especially at night. Come on guys do better

If I could put 0 stars I would. I've been to this chick fil a 5 times since I moved to Santa Barbara in august and they have given me a totally wrong order every single time. Worst cfa I've ever been to read more

Can honestly never go wrong with Chick-fil-A! I think what sets this fast food restaurant from others is the service. Every chick-fil-a I've ever visited has extremely nice staff that seem to always be in a great mood. Seems like everyone genuinely likes working there. Besides the courteous staff, their food is excellent! Always served hot and fresh. Whether you stop by for breakfast or lunch, you will be guaranteed a delicious meal. The hash brown bites are my favorite as they are always crunchy and cooked the perfect amount of crispy. Try the frosted lemonade! And as for sauces the siracha is a must! read more

Chick-fil-A is one of my favorite fast food joints, so my review is on this location's consistency (since I love all their items) and appearance. Having said that, the interior is very nice and the food always comes out hot. The only weird thing about this location is the drive thru, which takes some navigation if it's busy, but no biggie. read more

Chick-fil-A - Nuggets baby - Fast Food Near Me - Santa Barbara, California

So on Friday December 6th around 1pm I was eating inside the store and I got up to get a refill and one of the workers said i needed a new lid because she had taken mine, which confused me, but when I came back to my table it all made sense. One of the workers had taken my tray even though it had a good amount of food still on it. Great food just disappointed with my visit. Will not be returning. read more

Get the Spicy Deluxe Chicken Sandwich. GET IT! Ask for the honey roasted BBQ sauce specifically and squeeze a dollop for each bite. Spicy, sweet, crispy, juicy, savory, fresh. All adjectives that I'm looking for in a good chicken sandwich! Pair it with some waffle fries and if you're feeling a little crazy, a frosted lemonade or frosted coffee. Trying not to drool describing all this. Oh and the service quality is unexpectedly high. The staff are always very professional, polite, and prompt. If you dine-in, they bring your food to you and offer to get you re-fills or more sauces and tend to you always with a smile and a pleasant word. I'm not complaining, but the first few times, I was very confused. The level of service was on par with upscale restaurants I've visited. So yes, get yourself some excellent fast food with equally excellent service. read more

the place was loud with over flowing trash bins, and crowded with employees seemingly joking around. Looks like poor management of staff. ordered the spicey chicken sandwich with chicken strips. the quality does not seem to be what it use to be....no better than popeyes read more

The food is amazing. The customer service was great. Sean the manager is wonderful. He is super nice and very patient. Alicia is great as well. She's super friendly. They are very quick to bring you your food. read more

Chick-fil-A - Fast Food Near Me - Santa Barbara, California

This is probably my favorite fast food stop in Santa Barbara. Regardless of how busy they can get during lunch and dinner hours customer service is always on point. Enjoy your favorite chicken sandwich with fresh warm waffle fries. The Cobb salad is larger than most on the go salads. They also offer ample seating both indoors and outdoors. read more

Okay, we were very hungry, and about to go to the T-Off which is a steak house bar nearby. When on a whim she said "hey lets go to chick fil A." As for me, its rare I turn down something new. So she got the $8.39 market salad which was barely okay... she ate the chicken only. Being a spicy food lover I ordered the $7.69 spicy Chicken sandwich. I am stating the price because its comperable to the Jack in box down the street. I do not get what the big deal is about this place. Its just an over priced chicken sandwich. With a piece of lettuce. read more

I will say this is probably the skimpiest chick-fil-a that I've ever been to, in terms of the small portion sizes. The man who took my order (Tyler) was slightly nervous, but polite. Really the five star review goes to Cara for her excellent and attentive service! Keep up the great customer service! read more

I enjoyed my experience here. The service is excellent and the food is good. It's hard to beat Chic-fil-a for the price. I highly recommend the strawberry passion tea lemonade! The location is very clean and the service is fast. I plan to return here in the near future! read more

They forgot to give me sauce so I drove back for it. Then I realized when I got back, that they hadn't given me napkins. I got food all over me but I had no time to go back in line a third time. The people were courteous but if you are eating on the run, you need basics like napkins. I get napkins at every fast food restaurant I go to. read more

Amazing food and amazing service as always! This Chick-fil-a never fails to impress me with their efficiency and kindness. Also, with the current way things are in the world, Chick-fil-a has done a really great job with their sanitary precautions - much appreciated! Well done! read more

Love this location hope it never leaves Santa Barbara. I had some trouble but Becca was a huge help and deserves some recognition!

The service is really sweet there, always coming up to me and asking if I need anything, which is pretty rare for a fast food place. The drive thru is very long, but compared to the In-n-out one, it's good. Parking is nice, I've never had a problem parking there. Every time I go here, I order the chick-fil-a deluxe sandwich and the nuggets along with the chick fil a sauce (definitely recommend!!!) read more

Sal is always the most professional, pleasant understanding and efficient customer service representative at this Santa Barbara Chick-fil-A. Whenever I see Sal working I know there will be no unresolved issues. Sal's ability to sense and anticipate customer needs places his kind at the highest level of service providers. Thanks Chick-fil-A Santa Barbara for keeping people like Sal on the team so others have the opportunity to work with a model employee like Sal. read more

I had never been to a chick fil A before as they don't have one anywhere close to where I live. I was absolutely impressed! The chicken sandwich I got was amazing! Chicken was tender, juicy and flavorful. There were real flowers on all the tables ! Everything was spotless and clean including the bathrooms. I wish we had one near us! read more

service was ok, we got our food quickly. however, we had to sit there in the drive thru for about 10 mins because the person at the very front of the line was not moving. also it appears that there was no way to avoid the drive thru. on top of all that, after we finally got out, realized they didn't give us a fork for our mac and cheese (which we should've checked for while we're waiting but still) read more

I generally love chick-fil-a and I like to have it delivered it appears that many alterations have been made to multiple delivery services. The menus don't offer all the drink choices. They amount of sauces that you can request has been reduced from 2 to 1. When I have a specific request now they don't even offer that option. I know they're busy enough to be penny pinching for one extra sauce. I like to eat hear once a week, but now I don't see that happening. read more

Just left the drive through and it's annoying when they don't put the sauces you asked for with your order

Chick-fil-A made up for any less than ideal experiences I had at their eatery. The female employees seem a lot more on top of their games than the males. read more