Wow they are slow 40 minutes in drive thru and still waiting. Can't come here again for lunch anyway. My #1 looks good

Fast and fresh! That's the idea behind and good drive thru! Haven't been to a Chick filet, but glad to be back!

Kayden was awesome at taking our order and didn't make us feel rushed at all! He was super polite! The food was great of course!! Will be returning to this location! read more

So the place was packed and we stopped in on a Thursday around 3, they had all the parking blocked off so everyone would have to use the drive thru only. It was a complete mess and because there was nowhere to park it was forcing everyone to only do drive thru. When someone tried to park they where asked rudely to leave before they could even order. We seen it and just left if I can't sit down and enjoy my meal why would I bother ordering. If Chick-fil-A is going to be a only drive through restaurant then be one but don't advertise as a sit down and then block over half the spaces for the drive thru. Chick-fil-A has become one selfish money grubbing company and there teaching ppl to eat while driving and probably causing wreaks because of it!! One thing I know for sure I won't support a company that has parking but doesn't make it available for customers! read more

It's Chick-fil-a! What more can you want? You know what you are getting and you know the service is impeccable. I can't believe anyone would read any reviews on a Chick-fil-a. Seriously! Stop reading and go eat. read more

Great food. Great staff. Always busy. Great Christine values...food is always hot and order is practically never wrong. read more

Chick-fil-A - Fast Food Near Me - Sevierville, Tennessee

The usual awesome quality and service. Our food cake out fast, hot and delicious! The play area was clean and the perfect entertainment for my two and a half year old. read more

Wow! Chicken so good it needs police traffic control for the throng of people and vehicles enjoying great tasting chicken. Its Chick-fil-A so you know everything tasted great in a clean restaurant. The staff were pleasant and joyful as always. read more

This location is a great one to visit. It is extremely busy, yet the great quality food and incredible customer service are still there. I've eaten at this location numerous times and found that it is very consistent with food, service, and cleanliness. A great way to grab a quick, affordable meal in Pigeon Forge. This is fast food done correctly. read more

Worst CFA ever! I've been to many others and this one is by far the slowest and least organized I've ever visited. Sat in line for over 30 minutes just to order. And of course they have their drive thru so ridiculous that you couldn't get out of line and give up if you wanted to. read more

Undoubtably the slowest Chick-fil-a service I have ever received. I'm actually writing this review from the drive through, where I have been for 30 minutes. If I hadn't already paid for my food, I would have dipped the heck out of here a while back. On top of the poor service, I don't know where these employees were trained, but this is the first time I've ever experienced unpleasant Chick-fil-a employees. Three of them were loudly complaining about their jobs in the drive through. I just hope the chicken tastes as good as usual, because the rest hasn't been great. read more

I mean you don't need to read a review or even have to ask about Chick-fil-a unless you've never been to one, which would be Creasy that you've missed out on the greatest Chicken Sandwich EVER! I mean their customer service is ranked #1 and other Brands follow in their tracks. I've personally never experienced a rude employee or situation while visiting any of their stores. Anything and everything they have is wonderful! If you're stopping by for Breakfast you have to get their mini Chicken biscuits! The come on a small honey roll and don't just get a 4 pack because they're so addicting! I get a 10 pack and basically never have any left over or to share! Lol Chick-Fil-a has also mastered the art of fresh lemonade and Sweet Tea! You can buy this liquid gold by the gallon and take it home!!! It's Chick-fil-a Don't think twice!!!!! read more

I wish there was a negative stars. This is the worst chick fil a on the planet. The employees are rude and the manager is even more rude. I had a large order at lunch and they wouldn't give me a big bag so I could carry it all. At every other cfa I can get a kids meal with a chicken sandwich but not this one. Then the employee started talking about me to the other employees and they all gave me dirty looks. Unfortunately we had to go back later in the afternoon. Our order cost $10.44 and we gave them a $20.45. He gave us a penny back and refused to give us our $10 change!!! He even said 'you didn't give me a $20!' They said they had to count down the drawer first. The manager was very rude and gave us $10 out of her wallet. She slapped it in my husbands hand and said 'I hope your happy! I had to take this out of my own wallet!' read more

The fried chicken is just amazing. And the salads are actually really delicious!! We got the market salad and it had so much chicken in it along with berries and apples and nuts. read more

Huge fan of Chick-Fil-A!!! Thank goodness for places like this! They give burger joints a run for their money!!! It's fresh, tender and so far from fast food. Te sweet tea is OUTSTANDING!!! After finding CFA I can't go anywhere else for chicken. If I moved out of TN I surely would miss Chick-Fil-A :) read more

We are from out of town, came to this location to pick up dinner for our family. Ordered our food and went back to our hotel and looked in the bag and non of the sauce we ordered were in the bag. Thats basically the best part of the meal if you order chicken fingers/nuggets. Kind of disappointed because if we would have gone back we would have to pack up our 1 year old and the food would be cold. Lesson learned, check the bag before leaving the drive through I guess... read more

We love this Chickfila! Every time we come into town with a large church group we order box meal. The team members are friendly and helpful. They always have our food ready when we get there and they do not complain when we ask for special food for allergies. read more

This team knocked it out of the park and catered my Daughters wedding rehearsal party. Food was fantastic, all platters were perfect, and the families loved the whole meal! A special thanks to the team who worked hard this past Oct 16. Nicely done. True professional caterer. read more

I was impressed with the organization of the staff. This extremely busy store handled the large amount of patrons like it was absolutely easy. Not to mention the great food. read more

Literally never give you sauce that you ask for this is the forth time this month and only been four times would not go just because they don't care foods decent if you can eat it without anything extra like sauce. read more

Growing up, I never ate Chick-Fil-A. Boy, was I missing out! This location in particular is amazing! They are one of the busiest fast food restaurants in Pigeon Forge and are always on top of their game. The staff is fast, friendly, and helpful. Keep at it, you're awesome! read more

This chick fil a is great! We eat here often when we are in town. Food is always hot and fresh and served with a smile.

While on our trip to Gatlinburg, we were happy to find out that one of our favorite franchises, Chick-fil-A, was nearby to where we were staying. We stopped by a couple of times during our stay. The food was good, as always, and the staff was better than anything back home. They always made sure everything was going smoothly with your table and asked if you needed any refills. The only downside was how busy it always was. This is in no way their fault, it's just a fair warning that it can be hard to find a seat and it can be noisy at times. This could be because of our visit during the Spring Break time frame. Overall, I suggest you visit this location! read more

Excellent food as always, hot and delicious. Clean restraunt, sufficient seating. Excellent customer service. Bottom line: excellent dining experience. read more

I'm a Pescatarian so finding options at fast food restaurants is sometimes difficult. I love that Chick-Gil-A let's you customize your food and offers healthy options for sides. Their customer service beats any other restaurants by far. read more

Went in one morning at 7:00 no one there took 15 minutes to get my order curbside delivery fast food not awful better off going to Bojangles. The food was cooled it must have been seating out for 10 minutes.they also didn't put bacon on my biscuit like I paid for joke of a location read more

Always enjoy Chick Fil A and the food at this location was great! However it is November and the outside temperature is 45 but they have the A/C on in here. The manager was very nice but she said the temp is computer controlled from "corporate" and although she gets constant complaints, her hands are tied. Even the staff are wearing coats. The net result is that I won't be coming back to this location because it's no fun to eat a hot meal while sitting in a refrigerator! The temp is so cold it cooled the food off before I could enjoy it. read more

Very nice people from the minute you walk in the door. Clean tables and floors. Impressed with fresh flowers on all tables and the cleanest rest rooms I have ever been in! read more

Crazy busy at noon on a Monday. Decent chicken items, good waffle fries, great shakes, but at farily high prices. No such thing as a "value menu" here. One real pain if you are disabled - the Handicap Parking spots are far from the door and located where the drive-thru line will block you in! Thanks mangement! read more

We went on a very busy Saturday afternoon. We ordered, found a table. We sat down and there was our food. Perfect. Yum.

Prices slightly inflated due to the area. Hey it's a chic fil-a. Nothing special, but nice little jungle gym for kids and clean area to eat.

Picked up sandwiches to take to a Wildfire Prom Closet in Gatlinburg. The girl at the take out Window was very polite and kind. She visited me while I was waiting to pick up the order. Everything wS fresh. read more

Got so sick I threw up twice in 3 hours, had the wrap and nuggets. Not getting food from here again.

I was lest impressed with this Chick fil-A then other locations I have visited, the employees did not seem perky and the usual "My pleasure" when assisting you. It was 20 minutes before closing so maybe it was a long day, one of my friends who works for chick film-a said the food didn't taste 100% the way they expected it, maybe different market, different supplier. Restaurant was clean and service was quick. read more

The drive thru was horrible. It took 20 minutes to get our food, and the inside line didn't look much better. It wasn't even lunchtime! It was 2:00. The food was good though, and our order was correct. I ordered a Chickfila sandwich with extra pickles, and the pickles came in a plastic container instead of being on the sandwich. This was annoying especially since I'm driving and obviously in the drive thru. read more

As with all chic-fil-a, mmm, mmm, good. Love the spicy chicken biscuit. We ate breakfast here twice.

Worst ever the employee taking care of the seating area was taking stuff out of garbage and putting it back even napkins off tables and who knows who sneezed or picked there nose ......gross read more

Typically our family loves CFA and it is one of our favorite places to eat with the kiddos. This one however is very sub-par. Very dirty and run down. The food was decent but the service was poor and the play place was filthy. Not a typical CFA experience. read more

Food is always good but 3 stars because of excessive long wait at the drive thru. You should not have to wait 30 minutes at a drive thru anywhere. If the drive thru is backed up I suggest somewhere else read more

This was the first time we were here. Incredibly crowded. Parking lot was packed. There were two lines down the dining hall at lunch time. Luckily my wife was with me and she got a seat for us while I ordered. As always the staff at chick fil a is so friendly and helpful. The same customer service I have come to expect from this brand. Weird moment watching the employee taking out the trash.. He had this cart he was supposed to take the bags out of the cans and put them in the cart and out to the dumpster I assume. Well his cart was already full and he just kept piling and then the bags were leaking all over the place. And then a lady had to mop up behind him. It's like well just go empty the cart dude. Anywho. This is a good place to eat. read more