So I was literally in the drive-through at the window by 1025. The attendant said that I could not order a lunch item until 1030. As I clarified that their lunch menu board was up in the drive-through and not their breakfast menu, was told that the friers do not start until 1030 for lunch items. I reminded the attendant that I ordered a grilled item and they also offer a grilled items on the breakfast menu the only difference being mine is dipped in buffalo sauce. It is now 1027 and I asked to speak to a manager. The manager clarified that I could not even place the order until 1030 because that is their policy. As I literally sat there dumbfounded and looking at the clock and saying are you seriously say I cannot place an order for three minutes even though it would take you longer than that to cook it, she clarified yes that I could not even place the order. I also stated that other than one other location I have never had an issue placing a lunch item during breakfast hours as I'm ordering a grilled item. Continuing the Stonewall, she said each location is individually owned and that is their owners policy. I left the drive-through at 10:28. This was literally a scene out of a movie and remain befuddled over how the entire conversation went with the entire staff. read more

Everyone here was very friendly and provided excellent customer service. I ordered the sausage and egg breakfast sandwich meal. My biscuit was very crunchy and ended up falling apart after a few bites. I wished that the sausage would have been cooked a little longer, it was very pale and not very hot. My egg was fine until I bit into the middle and the egg was still raw. The hash brown bites were way too salty, I would never get those again. read more

Chick-fil-A - My well done biscuit & undercooked filling - Fast Food Near Me - Surprise, Arizona

Kinda pricey for not a lot or high quality food. I do love their sweet tea and milkshakes tho!! read more

Chick-fil-A - Fast Food Near Me - Surprise, Arizona

Okay so when people order food they usually like sauce. So if a person orders a lot of food the should get a lot of sauce. However here if you get a 30 piece nugget and two large frys you only get 3 sauce apparently. Also how many buttons do you have to press to actually talk to a human being. read more

This place is on the way to the Ballpark so its convenient. We're visiting from Germany so waffle fries were a must. We selected a great location. The service was friendly, fast and we even were waited on while sitting down to eat our meals. The management and workers brought us food and mid meal drink refills and other items. I do commend this location! read more

The only surprise here is that it's just as amazing every time I come in. Not only is the chicken amazing but the people are so nice it seems almost like they are there just for me. Definitely try them out. Today I got a Grilled Chicken Cool Wrap with Spicy dressing, the wrap was not overwhelming and the bread actually had flavor, i didn't tear away prices like I do with most wraps at fast food joints. read more

Chicken sandwich is good, always fresh vegetables! Fast and friendly costumer service! Always clean and the staff is polite! The fries are my favorite and also the part is free refills on the drinks! I give it a 5 stars because I've been to many Chick-Fil-A's across the states and i always get the same exceptional service! Good food! read more

Chick-fil-A used to be the place where you can go and get a quick meal that was good and that the people were friendly. You can get in and out through the drive-through within five minutes or less. They don't seem to care about mobile orders. I've been in this line for 35 minutes. Even though I ordered on the app. Never again will I be using this service I will just keep driving to Culver's. Staff does not seem to care as they will keep walking by without acknowledging you. Visit was on March 24 read more

I went there a couple of days ago and they did an AMAZING job! The line was literally wrapped around the building but they had several people taking orders. There were two lanes of cars that merged together before you paid so I was wondering how they would keep all of that straight, and know which order you needed to pay for but, they did! They were also safe as possible and made sure they did not touch your method of payment. I was super impressed with their speed and efficiency! read more

Always reliably good food. Chicken is always juicy and tender, veggies are fresh, sauce selection is superb. For gluten-free, opt for the lettuce wrapped char-grilled chicken sandwich. The waffle fries are fried in a dedicated fryer, so they are gf too! Friendly staff and clean location. read more

Most Chick-Fil-A restaurants are run well, and this location is no exception. I do not visit here too often because of my own sodium concerns, but the food quality, cleanliness, and service are always excellent. The parking lot is a bit awkwardly laid out, and you really have to watch out for vehicles at the drive-thru entrance and exit, especially at night. read more

Kaleb is a outstanding member . Great hand he is . Let it be known that this Man's future is exceedingly well.

Total guilty pleasure. My blood pressure probably jacks up faster than my ankles swell whenever I eat here, but it's just so stinkin good. My kids like the chicken nuggets too, and I like that I can get a cup of actual fresh fruit (not a baggie of apples) with their meals. Last visit was this past Friday, and while the food tasted as chickeny and salty as ever (waffle fries, droooool), two things could have been different - the staff was very attentive with me, but what was up with sitting around and talking while other people were obviously waiting to place an order? Let's call it an 'area for improvement', because that is not my normal experience here. I'd hate for others to think it's not good and not return. But for the love of Sasquatch, please, please, please clean and deodorize the kids' play area. One of my kids, the one who asked me to NOT roll the window down after I heard a distinct fart from the back seat, stopped playing and said, "Mommy, it smells yucky in there." Honestly. :P read more

Still horrible actually I think it's worse this time around, the fries taste like they've been marinating in peanut oil for 36 hours or more there's no delicious potato flavor they're not even salted it's just a soggy French fry that taste like cooking oil read more

Chick-fil-A - Fast Food Near Me - Surprise, Arizona

We really like the playground here. The food is good, staff is nice. They aren't very consistent on their orders, so I took off a star.

Wow. Worst chick-fil-A in the area. So you order online with your app to go through the drive-through. It takes your order and you find out after all the waiting that they don't serve lunch in the morning. This is the only Chick-fil-A that we've had a problem like that before. It was decision of the managers not to cook lunch during breakfast time. However they haven't changed it in their app options. It's my opinion that the managers don't care anything about their customers. read more

Chick-fil-A's food is the best. I am writing this review based on their customer service. My husband and I went to the drive thru and we were waiting in the drive thru line. Well the two teenagers were talking amongst themselves and left my husband and sitting their awkwardly. We felt like we were invading their space and time. I have never felt so embarrassed waiting for my food. They never included us or even asked how we are doing like other Chick-fil-A's have done prior. We could see through the window, teenagers having air pods in, touching their hair, and joking with one another. Not very professional. Like i said, Chick-fil-A's food is amazing, but this one has terrible customer service. They need to make adjustments. read more

I loooooove Chic Fil A breakfast. I stop here sometimes during the weekend for a spicy chicken biscuit and hash browns. Yummy, high quality food! I don't know what's in their special sauce, but it's truly addictive. This location has great service (like all Chic's I've been to!). The drive through gals are always friendly, fast and efficient. If you're in the area, definitely try out this Chic Fil A! read more

CHIKN IZ GUUD. Seriously the chicken rocks. I personally love the chicken strips. Waffle fries also are the best. Oh and don't get me started on the cookies and cream milkshake. I kill for those things. This location was pretty average. The service was a little slow but not bad. If you are going to eat fast food this is the place to go read more

Well the grilled chicken salad with blueberries, strawberries, apples carrots, blue cheese crumbles, roasted nuts is fantastic. I had the avocado lime ranch dressing which should be bottled and sold in stores, it is so good! However, their new limited time mocha shake is not great. Should have just gotten the lemonade. I had to rate only 4 stars because of that shake. read more

Chick-fil-A - Grilled chicken salad with blueberries, strawberries, apples, blue cheese and roasted nuts with the avocado lime ranch dressing. - Fast Food Near Me - Surprise, Arizona

Horrible service don't bother doing a mobile order you'll just get cold food and still have to wait 30 mins in the drive thru cause these workers don't know what they're doing read more

Horrible!!! Drive thru girl was rude. No one payed attention to me i had to honk because they were making my cones wrong. I asked for 6 in cups. Didn't get sauce. Everyone looks irritated. Never come back read more

Great tasting moderately healthy fast food. Reasonably priced and friendly customer service. I eat here atleast once a week and I have never had a bad experience ! read more

They have the slowest drive-thru ever, currently writing this review while at about 25 minutes of waiting.

Ask for Fresh cook it wasn't had to send it back only for it to come back out in less than 1 min which lets me know it wasn't fresh. Checked the temp of the number 6 Spicy Chicken I could hold it with my fingers so again it wasn't fresh cooked.. The fries were cold the lady Zoe act like she wasn't happy to help so I didn't bother to ask her to remake my Fries.. At one point Chick Fil A use to pride themselves on fresh food. I don't know if they're hiring too many young people to operate the stores but it's definitely losing its value in FRESH FOOD.. read more

The reason I give this Chick-fil-A a 3 star is because their employees, Specifically Romeo( named after the jet li movie "Romeo must die") leaves their puppy in a car during 30 degree weather. So he can take his girlfriend on a date to Applebee's... leave the pup at home if your going on your "special date" read more

Amazing chicken. Friendly and courteous staff. Clean environment. Not the best intersection during meal times but will deal with the traffic to have their chicken and customer service! read more

I normally love chick fi lay but this time I'm just confused and disappointed. I ordered the gluten free club chicken sand witch with no cheese. What I received what disheartening. I opened up the package, I got tomato, lettuce, one piece of bacon, AND NO CHICKEN. THEY FORGOT TO PUT THE CHICKEN IN MY SANDWICH. I'm just soooo pissed. Like HOW????? I get mistakes, but the most important part?? HOW. I just want answers lmao. Do not go to this location. You'd just get fi lay. No chicken. read more

Chick-fil-A - Fast Food Near Me - Surprise, Arizona

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When you order nuggets and it's as big as your thumb :( has happened more then once now. Seems like their meals are getting smaller and smaller read more

Chick-fil-A - Fast Food Near Me - Surprise, Arizona

I can't give you a high rating. Today going through the drive thru, a young man took my order of 4 chicken strips. He posted 'spicy strips', which I didn't see until I got on the road...actually tasting them and they were horrible, extremely spicy!!! He needs to be careful what he posts. You can't go back in line...line of cars are around the block. Shame on ya! Never again! read more

The sauce is tastier than the food. The attitude of the staff and their obvious ineptitude to not show favoritism to race creed or color was unfathomably rude and incomprehensible. We were forced to carry our own food tray EVERYONE else of non-color had tableservice flowers were being put out on all tables except ours we were told by a manager that was breaking for lunch that they didn't want to disturb us I have never been disturbed by a flower in my life I would've enjoyed a fresh flower at my table and the fact that we were further insulted by the manager with him telling us that "we would be disturbed by the flowers" is without a doubt insulting to one's intelligence. I married an Asian man and have the most beautiful biracial children of Asian /American ethnicity. My husband a General Manager of a local hotel and I myself prior military find this restaurant unacceptable. I don't recommend this restaurant for a family friendly atmosphere if you have to eat it, you better be prepared to Don a blond wig and some blue contacts or simply drive-thru, Me personally next time I'll be ONLY driving by. read more

Chick-fil-A - Fast Food Near Me - Surprise, Arizona

Every time I go in the morning they always give me the wrong order never put napkins or condiments it's terrible there don't go there especially surprise read more

Good service. Women bathroom needed cleaning. No paper Towels in Women's bathroom! Food was good. read more

Ordered a yuge order of 350$ a day ahead of time showed up 45 min early to pick up the meal and they realized they scheduled the meal to be made the next day. So we said ok and waited patiently for them to make all 350$ worth of food. Even though we were going to be late now for our event the food was for. So as we were leaving we asked of they could throw in a two medium drinks for our troubles. Manager brings out one and says dont tell anyone i did that. Really bro. Really. After all those screw ups you cant even give up 2 medium drinks fir the 2 customers that had to wait for this screw up. read more

I ordered and was told it would be $21.25. I pulled out exact cash amount to pay and kid that took my order said that another person had to do cash orders and he would send him to take my payment. When the second person came up he said it will be $26.25. I asked if he was sure because that is $5 more than the last person said and he insisted it was right. I asked if I could see the receipt because that seems high for what I ordered and is higher that I was just told. He said no that I would get one at the window. So I pulled another $5 out of my wallet and paid $26.25. When I got up to the window I asked for my receipt and they said it was in my bag. There were several cars behind me so I left. About a mile down the road I found my receipt and it said $21.25. I called the store and was told she would look into it and call me back. She called back and told me I was wrong that I only paid $21.25 and there was nothing she could do for me. It's only $5, but no apology from her, just that I was wrong I only paid $21.25. I called corporate who at least apologized and said the store manager will call me back. He said he is sorry I was treated this way. I don't want or need the $5, I just wanted an apology from the store who told me I was wrong. read more

Once again this proves to be the WORST Chick-Fil-A in the chain! Today I stopped in for just two unsweetened ice teas. When I got to where I was going--5 minutes later--I discovered that both drinks had no ice! When I returned a few hours later to buy two more and told the manager my story, I was offered no apology and had to pay for the drinks. She insisted that they are NEVER served without ice! read more

Worst chick-fil-a ever. Been here 2 times and both were bad experiences. The first time we had to wait in a long, slow line and by the time we got to order, breakfast was over and they wouldn't honor it. The second time I had to pull off and wait for a chicken sandwich which is fine because at least it's fresh, but when the lady approached my car to give me the order, she shoved it in my window with no apology for the super long wait. When I got home, I discovered they gave us the honey mustard instead of honey roasted bbq sauce and only enough for half the order. I frequently go to the Arrowhead location and have never have a problem. Stay far away from this one! read more

I never had a problem here. The food always taste fresh and came out in a timely manner. The people that work there are always nice. The drive through line could be long sometime especially during lunch and dinner hours but I'm usually through within 10mins. Maybe the food is fresher because I come during busy hours but even other time I come, the food and service was always very good. read more

Thank goodness this is not my hometown as this restaurant is very slow and inefficient. Avoid if possible

I love the lemonade from here. However, for some reason it wasn't right this evening. It was strong as usual, but bitter and not sweet. When I tried to inform the staff, it literally took 12 minutes for anyone to acknowledge me at the counter, and even then it wasn't someone's asking me if they could help...I had to stop someone to get them to talk to me. All the while my food was getting cold. I told them the problem and the worker just said, "a new cup would taste the same." I asked for the manager, and she refused saying that she could take care of it. She dumped my cup and filled it with the same lemonade. Needless to say, it tasted the same. Then, she just walked away and left me with my cold food. Not a good experience. read more