The service here was absolutely amazing! The cashier was the sweetest and clearly had ambitions the ambiance and vibe inside the store gave off 2000s vibes, kind of like Lizzy McGuire! The food was also delightful and I will definitely come back for another chicken salad! read more

I am no stranger to enjoying the delicious chicken salad from this place. The staff was helpful in making selection. I had the Dixie chick and a seasonal flavor southwest Señorita. When I tell you that it is an amazing flavor bomb. It was so good that we got a Togo order of it. I look forward to enjoy those sweet delights of those little cookies after a great meal. I'll always come back because hands down they have some great chicken salad. read more

Chicken Salad Chick - Southern Near Me - Germantown, Tennessee

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TL;DR: quick easy lunch that's semi-healthy. Don't skimp on the crackers :) Got the scoop + scoop. The chicken salad isn't too heavy on mayo which I appreciated. On its own, it's good but really shines best with the crackers that come with it. The crunch and saltiness really helps balance out the taste Cheers, Chicken Salad Chick! read more

Chicken Salad Chick - Southern Near Me - Germantown, Tennessee

This location is directly across from the Trader Joe's in Germantown. The restaurant is clean and well lit, and you can dine in or eat on the patio. There are several chicken salad options from regular to spicy along with sandwiches, salads, sides, and a cookie. There are also a few options for vegetarians. I got the Fancy Nancy scoop with a side of broccoli salad and it was really good! Prepare to spend about $10-12 if you're getting a meal. read more

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I was so disappointed in this eating experience. Firstly, the cashier was not even trying to be polite. It was as though she was being held against her will. Ok, weird but maybe an off day. Proceed to place and order without toasted bread and Mac and cheese as a side. Food comes rather quickly and my bread was toasted. I checked the ticket...it said not toasted. Alright, I'm in a hurry so I've gotta shove food down my gullet and move it. Bite into the Mac and cheese and it was COLD. This concluded my dining experience. I threw my food away in disgust and walked out. If I had time to complain I would have. Awful pricey for subpar service and food. It's a literally hike to the bathroom but the building is clean and well lit. The parking is a nightmare though. read more

Delicious. Always good. Very filling love the quick chicks in the go. Their crackers are so good to. And the strawberry lemonade is fire.

Came back again, just to offer CSC another go. Oops! Same result. The franchisor clearly has a tight grip on food prep standards: We had EXACTLY the same experience as before. I love chicken salad...just not here. The different varieties of chicken salad we tried were perilously close to identical in flavour, and overall not particularly tasty. That seems strange. I make better chicken salad at home, and I'm a culinary idiot. Service: perfunctory. Minimal, even. I don't like to be nasty, but...DANG! I just can't think of a reason to return. read more

Best Chicken Salad! I'm not a chicken salad person- in fact the only reason I ever learned about this place was because coworkers at my old job had a babyshower for someone and I accidentally walked by and they offered me some of their food. So I literally stumbled across this food by accident. I mean, a foodie has gotta try free food, amiright? I'm super glad I did because I got to try some excellent stuff and it led me to try the restaurant for myself! This place has some absolutely addicting stuff. I just gotta have it! I really like this place and I'm glad to have one so close to my home and work! My absolute favorite is Sassy Scotty. I do have to admit it doesn't taste as good after a day or two so I'll probably stick to getting my main meal and a small side of Sassy Scotty for my lunch the next day. ***Get To Go: Sassy Scotty (small) To Try: Sandwich: Turkey Club Sandwich: Turkey Pesto Mac and Cheese Loved: - Chicken Salad: Lauryn's Lemon Basil - Chicken Salad: Sassy Scotty (FAV) - Sandwich: Chicken Salad BLT - Sandwich: The Chick Sassy Scotty Croissant Liked: - Chicken Salad: Classic Carol (best without crackers) - Chicken Salad: Kickin' Kay Lynne - Dessert: Mini Buttercream Frosted Cookie - Sandwich: Kickin' Kay Lynne Croissant Ok: - Chicken Salad: Fancy Nancy - Chicken Salad: Jalapeño Holly - Pimento Cheese Disliked: - Side: Pasta Salad - Pimento Cheese: Spicy read more

Chicken Salad Chick - The Chick and scoop of Spicy Pimento - Southern Near Me - Germantown, Tennessee

Food was okay, service was great but don't too much enjoy the ambiance. I would give it 5 stars but I didn't enjoy as much as I thought. I would still go back but only because great service and cleanliness read more

Love this Chicken Salad Chick! The staff is always friendly and welcoming, making every visit a great experience. It's my go-to spot for a quick meal! read more

My husband and I came here for Lunch the other day, we both got a bacon cheddar melt. Honestly everything tasted fine until a few hours later we both got extremely sick... One of the worst cases of food poisoning we have ever had, we really wanted to like this place so it's a shame. read more

If you love chicken salad then you will love the food. I've been to several locations and the service is good as long as they're are fully staffed. The ambience is family friendly. read more

I've been here many times with friends and family, and we've never been disappointed. My favorites are the Classic Carol, Fancy Nancy, Jalapeño Holly, and Dixie Chick, but I still enjoy trying new blends. Pimento cheese and salads are also fire. Service is always excellent too, but bear in mind it's not "fast food." The sandwiches and salads are never premade, and the taste really shows. Everything you eat here is fresh. It can get a little crowded around 12-1, but the space is well-designed and cozy enough that you can still relax with a small group. I also highly recommend ordering take-out from here! read more

My family stumbled across this chain while traveling and really enjoyed it. There are so many flavors and good size portions. We tried their Lemon Basil, Fruity Fran, & Cranberry Kelly read more

Such a great deal for the price. I had the make it a trio and it was the perfect sized meal. I had the fruity fran on bread with a loaded baked potato sour and a side of broccoli salad. It was amazing. The service was very quick and it was the perfect way to end the day after a very busy day. read more

Chicken Salad Chick - two bowls of soup and a sandwich - Southern Near Me - Germantown, Tennessee

I love the different varieties of chicken salad. That's what makes this place special.

Ordered a chicken salad on whole wheat and a pimiento cheese on a croissant. Late lunch around 2:00 pm and the bread on each sandwich was stale. Much have been left out during lunch??? read more

Excellent food and service. I like the Fancy Nancy. The little cookie is delicious. The food is brought to your table. Also, I heard their pimento cheese is ver good even though I have not tried it. Chicken Salad Chick had two locations. One in East Memphis and the other one close to Lakeland. Also their grape salad is very good and refreshing. I like that the store is closed on Sunday. My daughter buys a lot from Chicken Salad Chick. She does get an offer for a free container read more

My first time at this restaurant. I was in Memphis/Germantown on business and was looking for a quick semi-healthy option for dinner. I did not realize that it is a southeastern US chain restaurant. My experience was very positive. Friendly staff, good service and good food. I had the Pick your Chick combo. I selected two scoops... Classic Carol & Buffalo Barclay with a side of pasta salad. Both chicken salad options were flavorful and light. I'll definitely return. read more

Came here on friends and family day. The staff was very welcoming and nice. They were informative of the menu and with recommendations. I had the blastin buffalo on croissant with bbq chips. The croissant was good I should of requested the bread to be warmed up. My mom had the classic chicken salad on the blueberry bread with the grape salad. Now let me tell you bout this grape salad. It gave me life!!!! It's red and green grapes covered in sweet cream cheese mixture and almonds. THIS GRAPE SALAD IS EVVVVERYYYYYTHINGGGGGGG!!!!!!!! I've been to chicken salad chicken before but this location left an impression that I can't wait to get back to it. read more

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The food was pretty good. The name says it all... Chicken salad but you can have it in many different flavors. I had the "Kickin" and the "Jalapeño" and both were delicious. I also had a side of soup but it was pretty tiny. Rachel waited on us and she was very welcoming and informative. Great job Rachel. I even watched as she went to an elderly woman's table and offered to take her walker while she ate if the customer would like. The woman seemed very glad that Rachel did that and it was extremely thoughtful and kind. All-in-all, the food was tasty, the restaurant clean, and Rachel knocked it out of the park with her customer service skills and smile. She was very happy to help us and made my first Chicken Salad Chick Visit a hit. To top it off, the manager goes to my church. Nice guy! Very nice establishment! If only the portions were larger. The soup was like a sample of soup, nothing like a "cup" of soup. 4 stars for Value (very small portions), 5 Stars for Customer Service. read more

Quality food and quality service every time I go. Their food is consistent and I love the fancy Nancy on wheat toasted or just with crackers! read more

Really good food fresh nice people and they're friendly. Definitely recommend some of their chicken salads

I visited Chicken Salad Chick on opening day, but around 7pm. Therefore, I was able to walk right up to the counter and order right away. I was not familiar with the menu, but was able to easily narrow down my choices. I decided on the Kickin Kay Lynne, which featured sriracha and bacon, which I missed when reading the description. That was a welcoming surprise when I opened up my sandwich. I found the croissant to be very flavorful and the portion of the chicken salad to be great. I did not think it was spicy at all and the lettuce and tomatoes provided an excellent balance. I went with the tomato basil soup and found that to be very savory & tasty as well. Lastly I was tickled by the little cookie that was included with my meal. It was soft and good. The crackers for my soup were good too. read more

Chicken Salad Chick - Kickin' Kay Lynne and Tomato Basil Soup - Southern Near Me - Germantown, Tennessee

Love love LOVE this place!!!! Delicious different recipes of chicken salad, soups, and just a little sweetness for desert!

Bad service. Today I had a sandwich and the croissant was hard as a rock. The other locations are better.

The staff are always so friendly. I appreciate seeing smiling faces when I walk in! The service is quick and the food is amazing. Highly recommend read more

They have great tuna. The quality of customer care is decent. The building design is decent although nothing exciting.

I just had one of the best customer service experiences at Chicken Salad Chick in Germantown! I had purchased a "Giving Card" to give money to charity, but didn't realize I had to enter the promo code before 12/31 even though the rewards started in January. Sweet Sonya at the register had me talk to the Asst Mgr (Andrew I believe was his name - I should've looked closer but I was in shock he was so kind!!) who honored the rewards. He even gave me a sample of their new chicken & dumplings while I waited. Now I'll be back every single month to use my rewards and I'm sure buy more beyond that! This is how it's done!! Oh and the food is delicious - that goes without saying. My go to restaurant for quick & yummy food!! read more

I've always heard great things about this restaurant. I finally got a chance to try it for the first time yesterday and it was pretty good. I picked my own chicken salad and made a sandwich. I had the Fancy Nancy BLT and the Jalapeño Holly Croissant sandwich. Both were great but I liked the Fancy Nancy more. It had more of a crunch to it which I loved. read more

They never miss here! My order is always ready when I pull up if I order on the app. Food is always great. I love it. read more

Chicken Salad Chick - Left: scoop of olivias old south with Mac n cheese Middle: spinach salad Right: bbq chicken salad on a croissant with toppings on the side - Southern Near Me - Germantown, Tennessee

Aside from the fact that the staff doesn't double check tickets when they run food out (bringing food with missing items, utensils, not prepared correctly, all of which happened today and frequently) the main problem I've encountered multiple times is a woman named Stacey. She has a major attitude and acts like working with the public is literally going to kill her... I get it and if that's the way she feels, maybe BOH would suit her better OR even another job where she doesn't deal with people all day. I digress.. she brought my food out today without a fork so I asked her for one and she stood behind me and said and I quote "driving me f**king crazy." Not in a playful tone but in an angry tone under her breath. I heard you sis. This is not the first time she has acted this way, today I was hoping she wouldn't be the one taking my order because of previous experiences. Anyways she throws down a fork for me, so alas I got to eat my food. 2 stars because the food is alright. Take a look at your staff though. And while I'm at it, every single table had plates on it I had to move some plates to sit down to eat and they never got picked up the entire time that I was there and I was there for a while because it took a really long time for the food to come out. read more

Another shout out to The Chicken Salad Chick in Germantown for having such a great experience every time in go in there . Delicious food ,and the nicest Employees and Managers . They always welcome everyone with a Goodmorining, Welcome Back or Welcome Home . Thank's to each of you but a special appreciation to sweet Rachel and Tameka and The Managers . Such a nice experience every time and delicious food to eat there or take home for my family . Makes it so easy and always leaving in a better mood than when I went in . Thank you for opening your Store in Germantown on Exeter . Sincerely, love to all and thank you ! Love , Dr. And Mrs. Wm Bucy read more

Such a great place if you love chicken salad! My BF had the basic but I opted for the buffalo and man, it was fabulous! The staff was all so friendly and attentive, the space appeared spotless and well maintained. I highly recommend this spot! read more

Great experience. Tamika was very helpful. Knew all the menu items and helped explain choices. Clean restaurant. Great service. Shared 5 Scoops of different chicken salad flavors. Sassy Scotty a favorite and Lemon Basil and Tarragon is fantastic. GREAT product!! Would recommend!! read more

Please do not offer delivery as an option if you will not deliver it. I ordered food and its now 50 minutes past the original delivery time. This is ridiculous considering that the total for my order was already debited from my account. I placed the order through the app and have received no notification that my food has even been picked up. I also called the store several times and my calls were never answered, which is incredibly unprofessional. At this point you all are playing around with my wallet and my stomach. If you're looking for delivery, dont do it though chicken salad chick because you'll be out money and won't have any food to show for it read more

Very good customer service. The guy assistant manager was very kind to help myself and others decide on our meal. The entire staff is friendly and accommodating. Everyone's always smiling and going above and beyond!! read more

This has become a frequent stop on my way home from work as the food and the service is always excellent. Plus, they have a huge variety of chicken salad to choose from. My favorite is the Sassy Scotty. Pair that with the broccoli salad and your in business. The place is always clean and the food is always delicious. read more

Best service and food - if they had a drive thru it would look like Chick-fil-A. Love it!

The staff is great and you get more than enough food for ridiculously low pricing. If you looking for a fresh and health version of fast food then you'll be more than happy with this place. If I ate out more I would go here almost everyday. I have never had an issue here. read more