This was my first time at Chicken Salad Chick, and Serenity made the experience outstanding. She greeted me with a smile, took the time to explain the menu, and encouraged me to sample a few different chicken salads so I could find the perfect one. She never rushed me and genuinely wanted to make sure I was happy with my choice. Great customer service is hard to find these days, but Serenity absolutely delivered. She was kind, patient, knowledgeable, and made me feel welcome from the moment I walked in. Because of her, I'll definitely be coming back. Chicken Salad Chick is lucky to have someone like Serenity representing their brand! read more

Chicken Salad Chick - Serenity is the best - Southern Near Me - Irving, Texas

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Quick service. Clean restaurant. Very friendly employees. Well stocked to go shelf. Food is delicious!

I tried the seasonal Maui mama!!! So yummy! Great spot for lunch or to pickup a order read more

Chicken Salad Chick - Fancy Nancy Scoop, Kickin Kay Lynne Scoop, Grape Salad - Southern Near Me - Irving, Texas

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First time trying this restaurant... but I really enjoyed the buffalo chicken option and I tried it on the croissant will probably do the crackers next time or maybe two scoops instead of one . The Mac n cheese was very good ! The packaging was very neat at pickup . Will definitely try again! read more

Chicken Salad Chick - Southern Near Me - Irving, Texas

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Buffalo chicken salad was delicious. Nice balance in flavors and not overwhelming. Service was great and I like how you can try samples of the different flavored chicken salads that they have. Chicken tortilla soup was also good. read more

Chicken Salad Chick - Southern Near Me - Irving, Texas

Food was sooooooo good that I forgot to take a picture. I've been here a few times and always forget how amazing it is, until I take my first bite again. I had the Sassy Scotty for the first time (game changer!) & the Classic Carol because you can't go wrong with the original. I love that you always get a Cheryl's Cookie with your meal, as their frosted sugar cookies have been my favorite since I was a kid. The cashiers were both helpful and friendly, and my order was ready in less than 10minutes. The dinning room was pretty full, but not too loud, and I'd say half the people there were getting takeout so there was plenty of space for everyone even though they had a packed parking lot. read more

Chicken Salad Chick - Menu - Southern Near Me - Irving, Texas

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After hearing my teenage daughters hype about Chicken Salad Chick, I was expecting some life-changing chicken salad experience. Instead, I got... chicken salad. It wasn't bad by any means, but I kept waiting for the "wow" moment and it never showed up. The food was perfectly edible, but nothing stood out as memorable. Maybe my expectations were too high, but I left wondering if I had missed the secret menu item everyone else is raving about. Not terrible, just not worth all the excitement in my opinion. read more

Chicken Salad Chick - Southern Near Me - Irving, Texas

Ok. I'm on the fence with this one. Some flavors are good like the Lauryn's lemon basil and the cranberry Kelli. It's the texture that kind of gets to me. It can be very mushy and cat-foody textured....pate like? Secondly, theses salads are not made to order and made in large batches. So why does it take so long to scoop two scoops and throw the salads and crackers in a box and it takes 20 minutes to do so? read more

Food is delicious and the service outstanding. First time here and good choices. I had the Olivia's old south with chips. Hubby had turkey club and potato soup read more

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Very disappointed no more egg salad. The upper managers that made that decision lost my business.

I had very high expectations for this, given all the 5 star reviews, but it was just average. I tried the classic carol, sassy Scotty, jalapeño holly and buffalo barclay. The chicken is a finely shredded chicken, luckily it wasn't drenched in mayo. But they all lacked flavor. No celery either. Maybe I just got the wrong flavors. About $10 for a croissant sandwich with an extra scoop on the side. Definitely order online during lunch time, the place gets packed. read more

This chain is pretty decent for what it is. If you like chicken salad, you will be in heaven. If you don't like chicken salad, you will hate this place. They don't have much other than an egg salad option, pimento cheese (gross) or a salad/sandwich with a scoop of chicken salad. It was about $20 for two of us to get a croissant with chicken salad and a side. Drinks are extra. I got the special dill chicken salad flavor, I believe my husband fot the fancy nancy. Both were fine. I would advise against adding the bacon and lettuce, its fine but not worth the extra cost. The mac and cheese was eh as a side, a little tasteless. I would maybe opt for another side like fruit next time. But the cute cookies they gave us with the meal were the perfect finishing touch. read more

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We've been to this Chicken Salad Chick in Irving several times. The first time we came (years ago) an employee emptied the trash and then didn't wash their hands, so we left without ordering. After a year or two we decided to give this location another try. In general, the service and food have been good and consistent. But yesterday we came in and found two employees cleaning (doesn't sound bad). Both stopped when we walked in (there were no other guests in the restaurant), went behind the counter, and didn't wash their hands. We thought for a second one was about to as he walked to the sink, but he only grabbed a paper towel to wipe the sweat off his head. That was all we needed to see to turn around and leave. We will not be returning to this location. read more

Everything about this place is great. I've never had a bad experience and I've been to the ones in McKinney, Frisco and Irving.

First time here and it was pretty good. The chicken salad I got was cool, couldn't taste all the flavors. I will definitely ask for the croissant to not be toasted, it came out too hard. The pasta salad also wasn't really seasoned. I'll definitely go back but will try something else. read more

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Bad experience, employees and manager didn't know what they were doing. Training needed.

This will be my last visit to Chicken Salad Chick. I'm giving the new menu board one star because zero isn't an option. All the prices have been taken off the menu. Wtf? Your prices were already high considering the small portions so I can't imagine what things cost now... read more

Chicken Salad Chick - Southern Near Me - Irving, Texas

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One of the best chicken club sandwiches I have ever had. Staff were helpful with recommending items as it was my first time. My red velvet cake was dry, though. However, when the manager came over to pick up my try, he noticed I only ate a couple of bites and was discarding the rest, he offered a different dessert selection. Which shows their dedication to customer satisfaction. read more

Chicken Salad Chick - Turkey Club - Southern Near Me - Irving, Texas

A good place if you're craving chicken salad! I got the jalapeño holly chicken salad on wheat bread, I wish they gave more chicken salad, seems a little skimpy with their portion. The chicken salad itself tasted great, just the right amount of spice from the jalapeño. Definitely will be back to try other flavors of chicken salad! Service was good! You order at the register and they bring the food out to your table! This location is pretty spacious, plenty of seats inside and out! read more

Chicken Salad Chick - Southern Near Me - Irving, Texas

The customer service was outstanding.first time going the food was delicious will be back for more

A nice healthy option. The service was great and they even offer a taste of anything on the menu. I got a cranberry Kelli on a croissant. A pickle and small cookie comes with your order as well. The sandwiches delicious and you can tell it was made with fresh ingredients. I would definitely return if I am ever back in town. read more

Chicken Salad Chick - Cranberry kelli - Southern Near Me - Irving, Texas

My delivery driver asked for extra lettuce and salt and pepper packets for me and they rudely told her no and that they've already made it so it's too late. There's no option to add that on DoorDash so the only way to get it is to ask in person. When I've asked previous times, they've done it even if the order was ready. I don't understand what the point of being rude is and not just giving the lettuce, it's not a crazy ask. Disappointed in the customer service read more

LOVE the concept and have been seeing this all over tik tok. We opted to split the (combo) of: basil chicken salad as a sandwich with broccoli salad and loaded baked potato soup (Comes with a free mini cookie, but shhhhh, don't tell my husband as he never saw it.) The bread is uniquely toasted (like a toast version I have never encountered), one reviewer said "steam-toasted" so maybe that's a new thing? Great value to have a whole 3 things, (plus the cookie) to easily split. The soup was hot and creamy, the broccoli salad was perfectly crispy (without being raw) and a little salty-sweet. My only quibble (and really just personal preference) is that I prefer my chicken salad to be more in chunks (this was more like a tuna salad consistency). I want to go back to try the pimento cheese BLT, and the green chili soup. Store was very clean. read more

Chicken Salad Chick - Soup schedule. - Southern Near Me - Irving, Texas

Drove half an hour yesterday with a girl friend, just to get this for lunch - it's that yum! Love the variety of chicken salads they offer and their pimento cheese is seriously overrated. Cute little place and always crowded. Wish they had more of these around the Metroplex. read more

Good food at a good price. Also shoutout to Robert at the front, I don't come here often but when I do he is always courteous, professional, and overall outstanding! Really like the laid back ambience of this place. Recently put my wife on to this place, great for spring/summer when you want something light. read more

Mallory was so great, she helped us navigate the menu and answered all of our questions. She was very accommodating and patient which you don't get at lots of places! Thank you Mallory for making our experience splendid! read more

The chicken salad is fine but the employees are generally rude. You can be the only customer waiting at the counter to place your order and the 3 employees right in front of you will ignore you until you interrupt their conversation. That is a pretty common complaint from what I hear. On top of that , they have started under filling the ready to go containers by about 30%. So now the $8 container that used to make 2 sandwiches only makes one and a half. Not good. read more

Cute place and food was good. I found the menu to be overly complicated and pet peeve of peeves, the sandwich was served dry, no mayo despite me asking for mayo. They had mayo packets so crisis averted. They give you 6 or 8 individually wrapped single crackers whip makes sense for take out, but dining in the table is littered with cracker wrappers. read more

Chicken Salad Chick - Two kinds of chicken salad and pimento cheese. - Southern Near Me - Irving, Texas

Loaded Potato Soup - Cmon CSC, are y'all really cutting the portions down this much? Every time I have ever visited my soup has always been full. This is disappointing to come home to. Not happy about this experience today, but I'll grant another chance to win me over again. Strawberry Lemonade always amazing though! Customer service as well. I'll also note that the place was packed. read more

Chicken Salad Chick - Loaded Potato Soup - Southern Near Me - Irving, Texas

Chicken Salad Chick was opening up just when I was moving out of Valley Ranch so I was bummed I didn't get to try it sooner. I was in the area on a Saturday afternoon and saw they were open so figured no time like the present. Even in the time of COVID, I had an awesome experience. The girl working the counter explained the menu, told me I could try samples (I was the only one there so didn't mind taking down my mask) and everything was clean/sanitized and everyone had a mask on. I got one scoop of the jalapeño chicken salad with crackers, broccoli salad and a pickle. I was surprised to find a little cookie in there as well and they are the awesome kind, the soft sugar cake cookies you find at the supermarket deli, yum! But really, everything was delicious. The jalapeño had just enough kick, the broccoli salad was sweet and savory thanks to the bacon on top and the portion size was perfect. I love that they post the calorie count on the menu so you know what you're taking in and always appreciate a lighter/healthier option out there. Now to look for a Chicken Salad Chick on the north side of the metroplex!! read more

The salad is SOOOO good!!! It's always so fresh and the fact that you can get a double scoop of the chicken salad on top makes it even better!!! read more

Chicken Salad Chick - Garden Salad w/ pasta salad and a scoop of Dixie Chick and Barbie-Q - Southern Near Me - Irving, Texas

I don't know if anybody's ever been to Chicken Salad Chick, but it is a very girly place to go. And if anybody knows me, coming in at 6'3" and 300 pounds, I'm not very girly looking. But I love this place! I've always loved chicken salad and this place has the best chicken salad ever. Ironically their sandwiches are weak, but just getting the three scoops of chicken salad with the crackers is like heaven! I won't take a star away from the weak sandwich because it still has chicken salad on it! read more

Chicken Salad Chick - a plate of food on a table - Southern Near Me - Irving, Texas

Who doesn't love really good chicken salad? If they don't, they need to come here and be converted! This is not your run of the mill chicken salad! They have many variations and I'm still working on which is my favorite! The location is easy to get in and out of except during the busiest of lunch rushes. So adjust your schedule slightly. :) There is plenty of parking then! As you walk up, you'll see the outdoor patio seating with the quaint colorful umbrellas, tables and chairs. The interior is also as bright and cheerful as outside. The menu board is not well placed so look for a menu on top of the half wall along the queue. My last trip was to grab something quick on the way back to the office. I tried real hard not to slobber all over the place as I walked up to the counter. The thought of their chicken salad had my mouth really watering! I opted for the Classic Salad with with Olivia's Old South Chicken Salad (Olivia obviously knew what I liked). I also grabbed one of the buttercream flower cookies (so much for trying to eat better). This time, the salad mix was really fresh (a couple of times, it wasn't as fresh as it should have been). The mix has Frisée, Butter Lettuce, and Radicchio plus some others. It does resemble a Mesclun mix which my tender tummy really loves. The chicken salad scoop of choice is placed upon that wonderful bed of lettuce. The chicken salad is finely chopped, diced and shredded plus mixed with some other magical flavors. Just give me a quart of it and I'd eat nothing but that! OH, they do sell it in larger sizes as you walk up to the counter so you can create your own culinary masterpiece! The to go packaging is absolutely like my mother would have done it. Roomy containers, plenty of dressing, lots of crackers (Lance Wheat Twins) and a delicious dill pickle slice. PLUS a small butter cream cookie! As for drinks, they have the standard Coke offerings plus a really good lemonade and teas. I'm trying to do the lighter thing and enjoy the Lemonade Light. The staff is friendly and helpful! The price is pretty good for the quality and experience! I'm a new regular now, I was converted! read more

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So a few of things: 1. If you prefer a chunky chicken salad, this isn't for you. Their salads are finely chopped (could hardly taste the celery in my "classic carol") 2. For this location, consider ordering ahead during lunch time. I had a bit of a wait for my order. 3. They have grab and go portions available if you just want some chicken salad (but then you don't get your cute little cookie and the crackers!) Definitely love this concept though. Great place for a dainty ladies' lunch date. read more

I had a chicken melt, mac n cheese, strawberry lemonade, bbq chips, and a slice of that wonderful cake. Of course I couldn't eat it all! But, I sampled everything and it was all great! The Mac n cheese needed a little salt and pepper for my taste buds though. I highly recommend this place! I'll definitely be returning with co-workers! read more

Their chicken salad is hands down the best and I will continue to come back for the consistency and variety. They give you a bunch options and the meals come along with an extra scoop of chicken salad, crackers, a pickle, and a cookie! Well worth it. I wish they stayed open later but I'm satisfied going for lunch every time. read more

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Wow. What a hidden gem! Quick, clean, and so tasty. Great price point too. All employees were so thoughtful and kind. Loved this spot, will definitely be back!! read more

Chicken Salad Chick - Chicken salad BLT with fruit cup - Southern Near Me - Irving, Texas

For some odd reason I was craving cucumber with chicken salad. I hadn't tried this place yet so I thought I gave it a shot. They have already made chicken salad in containers so I grabbed a portion for 2-4. Let me tell you. It did not feed 4 people. I ate half by myself. I got the olivias southern style chicken salad. I had to season it when I got home because it was bland. My preference chicken salad with tarragon, red onion, celery, and grapes. They didn't have it. This was doable for when I'm lazy read more

Chicken Salad Chick - I got a container to go - Southern Near Me - Irving, Texas

This is a great spot for lunch! The menu consists of various items that can be made with the different styles of chicken salad. I really liked the BLT sandwich. Try this place out for something new! read more

Chicken Salad Chick - Southern Near Me - Irving, Texas

First time at this location since moving to Texas. The customer service is very nice. Not too overbearing and friendly employees. It was a bit packed when I came around lunch time, but the line was quick nonetheless. I usually get the Kickin' Kay Lynne or one of the other spicy options, not really that HOT kind of spicy. Between the sandwich or scoop is probably a personal preference, I tend to go between the two, leaning more towards scoop. read more