I'm dog sitting for a friend on this side of town and needed a quick dinner that wasn't to far from where I was staying. I chose chicken shack because it was close and the other place I wanted to eat at seemed a bit busy so I came here instead. I've had chicken shack before, and haven't really been back because I didn't really like it that much. I figured I'd give it a try again since it's been a while to see how it was after a few years of not eating here. The menu has a decent selection of items to choose from and obviously it's all chicken. I went with the two piece chicken meal that came with a side and a drink. The total bill was about $17.00 and it was a good amount of food. The food here was good and better than I remember. Was it life changing? NO. But, I did enjoy my meal and had a good time while here. Thee staff here was really in the groove of working not only the counter but the drive thru as well. I enjoyed how efficiently they were working. Not a bad place for a quick dinner when you need something on the fly. Overall decent but wouldn't go out of my way. read more

Chicken Shack - American Near Me - Warren, Michigan

They changed their chicken from roasted chicken to this thick coating. If you like a lot of breading on your tenders and no meat, this is the place to go I don't know why they would mess with perfection, I am so extremely disappointed. What is wrong with you people, there's people that are gluten-free. Everyone wants to eat healthy. I've been coming there since my daddy worked there 30 years ago. And now you change the chicken , what's wrong with you!! Bring back the best chicken in Michigan!! read more

Broasted Patatos where awesome Chicken was extra crunchy Cole slaw could be bigger You guys are doing great! read more

I don't know. The food was good mostly but the potatoes had no salt and we had 3 tiny sauces for a giant bucket of chicken for a group of us. Sort of ridiculous. Probably won't be back. read more

Chicken shack is always a great go to if you want to show up with chicken for a party. It's gotten a little pricey. I paid $30 for a 15 piece tenders. But I give them five stars because they had almost a dozen people on staff and all of them were working hard. thank you Chickenshack, for your dependable quality and top rate service. read more

They need to change their name to Skin and Bones. The legs are the size of your thumb and the breast is the the size of a wing. Pathetic!!!

Ribs are dry/overcooked. Extremely poor attitude from the woman working the drive-through. Lectured on where I pulled up to wait on my order. I will not be back. read more

Chicken shack has gone down in quality and quantity from a few years ago. Chicken is now much smaller pieces, not coated as well for the same price. I couldn't believe $37 for a full slab of ribs and just had similar at Texas Roadhouse for $28! If they went back to what they use to serve it would get 4 stars, but just too overpriced now. read more

We ordered in a 12 piece tub through Grubhub, and upon delivery it was missing 2 pieces of dark meat (a leg and a thigh). I called the store right away and after being put on hold, I was told that we have to call Grubhub about the missing chicken. Either they didn't count right, or our delivery girl took two pieces out and ate them, but which is more likely? Where is the accountability? We bought $50 worth of chicken and sides, and not only were two pieces missing, but we also found some feathers still on our chicken. I usually pick it up myself, but my husband ordered through GrubHub. I suggest that if you are ordering from them that you pick it up yourself as well because there is no accountability if your order is incomplete. Aside from that, the food that we DID receive tasted good and was cooked well. read more

Chicken Shack - Only 10 pieces in our "12 piece" Tub - American Near Me - Warren, Michigan

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Not as good as it was years ago. Very expensive and quality just not there. Sorry Chicken Shack but it's the truth.

I'm visiting from Arizona with my lady. Nothing in AZ like this of course. What a treat. Ribs n Chicken drive through. Out Of Control. This place was amazing. Great job great service. read more

Chicken Shack - Chicken n Ribs. Potatoes from the gods. - American Near Me - Warren, Michigan

Horrible customer service! Just wanted two legs in my snack. Was told I couldn't do it. Couldn't add additional food. Had to buy ala carte. Ridiculous! Won't visit again. read more

Used to love chicken shack. Literally went out of comfort zone to eat out during this time. I should have known better. Food was terrible. Spent a great deal of money plus gave a tip for them working during pandemic. Very dissatisfied I ordered the chicken ribs combo. Chicken dry as heck ribs were just ok. My 5 piece side of fish looked like fish fingers WTH?! For the money I paid I am so disappointed. Used to be my favorite place now I will not go back. read more

Chicken Shack isn't just for chicken. While many people go there to get chicken, and I do get it there occasionally, there are things there that I like even better. The ribs for one, tasty and fall off the bone. You can't beat that. I also like their fish dinners. I get a fish sandwich there at least once a month, you have to wait a little bit longer for them because they make it to order. But it is worth it because they are delicious. One thing people don't seem to know, is that if you don't want all that butter on top of your potatoes, you can ask them not to put it on. I have heard people complain about them being too buttery. Well, there is a solution for that. In all the years of going to Chicken Shack, the one thing I have not tried or their pork chops. I think that's going to have to change. They do everything else great! Oh, and the coleslaw is amazing. read more

I always like Chicken Shack, though I don't go to this location very much since I moved. Still as good as ever, even with the COVID. I called my order in, there was a line at the drive thru, but it went fast, and my order was ready and complete. I could dip my shoes in their bbq sauce and still eat it! yum read more

Very poor treatment by Anthony Cooper the assistant mgr on Saturday afternoon. My order was messed up the potatoes were not extra well done nor was the bbq sauce that I paid for in the bag. I called the order in and went in to pick it up. I went out of my way to go to chicken shack, I paid $12 for my meal. I was told as I walked out everything was in the bag. When I got to work no sauce was in the bag I called to see how they were going to compensate me and he said he'd give me 2sauces not good enough. Was very rude to me he said he didn't care if I came back to his store or not. Wrong attitude Anthony !!! Extremely RUDE read more

I don't know if it's because I'm not a Michigan native or what, but chicken shack has got to be the worst "fast food chicken" place. I remember the first time I ever tried it. It was plain, dry and tasteless. Fast forward 10 years later, I gave it another try this week. (I thought maybe my first time was a fluke. Never know? ) Nope, not a fluke. It's still dry, plain and tasteless. I wonder how they stay in business. The lines are hardly ever long. read more

Used to eat chicken shack every Friday with my family for roughly 25 years. The 11 mile and schoenherr location has completely stopped this tradition. The food is almost always over cooked or fried twice. The line is unbearable because they refuse to open the lobby. Once you get your food if it is wrong or not eatable now your subject to wait in the again unbearably long line to get it fixed. This is not the chicken shack South eastern Michigan has grown to love. It's obviously not the original owners who cared about their customer base it's a investor who is looking to try and squeeze the money out of the business with shotty management which breeds bad employees and drives good customers away. read more

Chicken Shack has been a staple in our neighborhood for decades. Over the years, I have often order party trays of their chicken, buttery potatoes and coleslaw. You know its a good party when Chicken Shack arrives! haha For some reason, this past week, both of us have been craving chicken sandwiches. I suggested my most favorite sandwich from the shack, BBQ Chicken Sandwich with a side of fries. He is not a fan of Chicken Shack for some strange reason. Luckily for me, he was willing to give them another try. We both were starving, and inhaled our sandwiches. I am happy to report, he truly enjoyed his sandwich. If you haven't tried their BBQ Chickens sandwich, you have been missing out in life! They most certainly do not scrimp on the meat. The meat falls off this sandwich. It is perfectly cooked with most delicious sauce, mayo and lettuce. They wrap the sandwiches in foil which gives them a perfectly steamed bun! I enjoy their fries and the taste of their coleslaw, too. Chicken Shack has a great menu! I also enjoy ordering their fried mushrooms served with ranch and their ribs are delicious, too! I highly recommend the Shack! read more

I really like chicken shack, love the BBQ sasuce, but lately, my chicken tenders are so brown and over fried, it breaks my teeth just to take a bite. I wonder if any of the cooks read these reviews or any one from there, but try eating your own cooking once in a while. They are fried so hard they are about non edible. read more

I love the chicken and wish we had one of these types of restaurants in South Carolina. The service was friendly with chicken provided on the time promised. read more

Wings are off the hook all I thought a bought when I came out here but damn how can you forget to put the sauce in the bag wtf

THE FOOD IS GREAT! My family sat in the other day. Chairs were a bit sticky.. decor needs an upgrade...and maybe put old furniture in the back..? There was empty rack that looked like it belonged in a freezer & it was in the dinning area. A little weird but the food made up for it. read more

I almost hesitate to tell everyone about the ribs at chicken shack for fear of the possibility of the crush of customers buying it and there won't be any left for me!!! The meaty ribs fall off the bone and the sauce is thick and abundant. Highly recommend the ribs and of course the broasted potatoes dripping with the seasoned butter. I must be honest....I have never had chicken there. The ribs are the best!! I have never had a bad experience there. The staff is friendly and efficient. I am also a huge fan of their customer cell phone sign. (Customers can be so rude!) read more

I had chicken with potatoes discussing over seasoned, salty greasy & overcooked. The cowl slaw tasted old & sugary overpowered sweet.. the whole food I had with my friend was tasteless salty for over $35!!!! Totally overcharged discussing flavorless food. I guess the good old days of CS are over..... read more

I know it's called "Chicken Shack" for its chicken, but does that mean that they can't do well in other items on their menu? On the outside of the building, it does advertise seafood, chicken, and ribs. I say all this to say, we did not order chicken. We ordered a catfish dinner and a shrimp dinner with French fries. They were subpar. But at least, they made them fresh. We had to wait 20 minutes for our order. My biggest issue was my catfish looked like tilapia and was poorly seasoned. read more

Chicken Shack - Is that catfish or tilapia? - American Near Me - Warren, Michigan

Chicken Shack takes pride in its broiled chicken, as it should. It's some of the tastiest chicken around. They have a weird way of straddling a line between fast food and restaurant-style. You'll be served, but you'll also use plastic knives and forks to eat with. There's a certain charm in that. Don't expect the chicken here to be over seasoned. That sort of stuff is reserved for places like KFC. What I liked best about CS was that I could actually taste what I was eating instead of just tasting spices. It's this reason that I think A-1 sauce is the dumbest idea ever. All their sides are quality as well. Surprisingly enough, they do a lot of the same things as KFC and Church's, only not out of pouches; they do it from scratch. Mashed potatoes for example! They do have fish, but I've never tried it. There's something inherently wrong with having fish at... Chicken Shack. As a kid, we loved this place from the moment we saw it. As teenagers, we hung out the windows of my first car and screamed at it, as if it were a rock star (no, I'm not kidding). Looking back, I'm not surprised I had such a strong reaction. It's just too damn good to be true. But it is.... it so is. As a Michigan staple, you have to love this place! read more

Came tonight to get some chicken. Chicken was fresh and crispy. Potatoes were out of this world. Slaw was perfect. Facility was clean and the staff was friendly and efficient. Do I need to say more? read more

Visiting Michigan from California. My First time to chicken shack. Heard some good things about it but sources were from few years ago or more. Went thru the drive thru and got 4 piece dinner w fries and small broasted potatoes. Broasted potatoes were hot and soft and pretty good and full of butter. Fries were decent . The chicken.... nothing special. Not very fresh or hot. It was crispy And not very flavorful. Over cooked and dry would describe it best. I would stick with KFC or Popeyes any day. Sorry chicken shack you will never have my business again for chicken. Maybe the broasted potatoes. read more

Most Detroiters loves Chicken Shack, the best chicken in Michigan! Those chicken is hot, juicy and meaty you had ever before. I love Chicken Shack too I ordered tender snack whatever knowing about USDA would the greatest quality guaranteed! read more

I have not been here for years. I was in the mood for Ribs so I stopped by. I walked in , only a couple of people in the dining area and the front was empty, The lady who took my order was professional but a little robotic, The cooks look like they did not want to be there But they did not short me on the Rib bones or their Broasted potatoes ( Yum & Thanx guys ) The dining room was pretty clean but there was a short time of fighting 2 small Nat's at my plate then they went on there way, they do give free refills on pop. I do think their prices are a little high so I will come back here every once in a while. Looking forward to trying there wings. read more

Be prepared to wait a loooong time. You'll be lucky to get your food within an hour, they say 10 minutes on the phone and by time you get your food it's not fresh read more

I had a really amazingly delicious chicken sandwich. Crispy and a huge piece of chicken. Would totally go back. It takes a while for the order, so you should order it and then come in to pick it up 20 or so minutes later. But it's worth the wait. read more

Just want to thank everyone who helped with my order yesterday for my grandson's going away party. Everything was wonderful and the food was outstanding and got rave reviews. This is the second time I have used them and both times they were wonderful! The staff was so helpful Thank you everyone read more

Quality is definitely not there. I've been going to chicken shack for years and it's unbelievable how the quality has gone down. They definitely need to rethink things or just shut the doors. I always did find the one on Ryan road and better. read more

Always great service at this Chicken Shack location. Convenient location at the corner of 696 and Schoenherr.

Completely disappointed in my experience. I placed an order for carry out so young lady told me about 15-20 minutes to pick it up which is no problem. But when I got there 10 minutes to 9 I couldn't walk in and pick up my carry out I had to wait in line to go through the drive thru, when I pulled up and said I have an order for a carry out they told me they would get with me when they could. I had to wait in the drive thru line for 25 minutes, my food was lukewarm, I've never had such a horrible experience here. maybe next time I'll come to drive to another location and hope for a better experience. read more

On hold for 11:47 to place a carry out order. Once the red head answered the phone, she began to yell while trying to take my order and then hung up on me. Never once said thank you for holding. The worst customer service experience. read more

I grew up on this stuff. Chicken and ribs are great. The cod dinner is my favorite

The BBQ sauce here is what makes the chicken. If you are ordering BBQ though, request that the sauce be baked on. If not, they often just spread it across finished chicken and it doesn't have the same caramelized taste as when it is cooked on. The broasted potatoes are different and pretty good. It is a bit pricey, but honestly there aren't many places around here that compare, so they get away with it. read more