I had a great experience with this dealer, especially working with Bernie. I would highly recommend…read morethem whether you're looking to purchase a car or consign one for sale. I live a couple of hours away, but Bernie was very accommodating with my schedule and made the whole process easy. I purchased a classic car from them, and everything Bernie described was exactly as represented -- honestly, the car exceeded my expectations. I'm extremely happy with both the deal and the overall experience. Thanks again, Bernie!

These guys are great. They posted an f150 king ranch over the weekend. I called them first thing…read moreMonday morning and let them know I would come down and pay cash during the week. I live in Auburn, CA and work in Sacramento. I wasn't sure what day I would be able to get down there. Tod knew I was serious about purchasing the vehicle and held it for me on my word. I was up there, check in hand, three days later. I could not be happier with the truck or the service I received at New Autos Inc. if they have a vehicle you are interested in, give them a call. You will not be disappointed.

I was drawn to Chico VW by the care that was shown for me personally. My inquiry about financing…read morewas the start of a beautiful relationship. The owner, Mark, made it his mission to find me the lowest possible payments, even when it looked impossible for me to buy or lease. And just like Rocky Balboa, he was a champion in making my dream come true. I hadn't read the website description about his dedication to customers or his goals of providing an enjoyable experience, but this is how he came through. I was treated like family by all of his staff, including Brandon, Taylor, and Hailey. They patiently provided a seamless, enjoyable experience, focusing on my immediate needs, making sure I had all my questions answered. Chico VW provided excellence and stellar customer service. You won't find another dealership like this.

We continue to buy VWs because of Chico's dealership. Always friendly and helpful service from…read morebuying a car to follow-up service. With other dealerships, they are happy to sell you a car, but trying to get anything done after has been difficult. From the owner on down, everyone has been wonderful to work with. The only thing I would add as a help to their customers would be to have online exactly what coverage someone has, i.e., interior Auto Butler or coverage for a replacement key fob. I purchased our last three cars through them and any insurance additions have been done during the purchase, so they should be able to add them to my 'profile'. Just a suggestion. Chico VW is the best!

While i did have a specific vehicle in mind, which indeed makes the process more complicated, the…read moreproblem was when all was said and done, I wasted five days of time and $60 on these people (gas money. Live out of town). I told them EXACTLY what I wanted, what the situation was, etc. I was assured by no less than 5 people that they could do what I wanted. I am not upset that we couldn't work out a deal. I am pissed because they knowingly wasted my time. I talked to people on the phone, filled out an application online, filled out a second on the phone. Never got a phone call back. Called them back myself, only to be told they would NOT pre-approve and we had to come in. We came in only to basically be told to go home and wait until Tuesday (this was Sat,) because the finance manager was off the next two days. So we waited. No phone call on Tuesday. We call them and leave direct messages with two people. 3 hours later... no return calls. When we finally did get a hold of someone, they told us that what we wanted to do would not work without a huge monthly payment. He gave specific reasons why based on mileage and vehicle age. Did he go home on his days off and study up? Here is my question: If you KNEW you couldn't do what we wanted under the circumstances, why didn't you tell us that on Saturday instead of putting us off for several days and then ignore us? It's not like you didn't know the outcome on Saturday. Thanks for wasting our time by lying just to get us in, then pushing us out the door with ZERO answers and no help, and then ignoring us when we tried to follow up. Very unprofessional and frankly, rude. Had you been honest and returned calls, we probably would have considered another vehicle and tried to purchase from you. Your customer service, and more importantly, your integrity is sub-par. Treat people better. Stop saying "yes" just to bait people into coming in. Try being honest.

Unfortunately my mother in law bought a vehicle from R&R. She got a Volvo from them a little over a…read moreyear ago. That thing has been nothing but problematic since 2 weeks after we got it home. My mother in law is elderly and disabled, on a fixed income but takes care of several children during the day and needs a safe and reliable vehicle to use - they were told this, and they assured us we were in great hands. They asked us to make a review after the experience of purchase, as the purchase went well and they were friendly. They did misrepresent that the vehicle had a warranty. They did not disclose that it did NOT have a warranty until we had paid them the down payment money the day before, and it was the very last paper signed. 3 weeks in - it wouldn't start. It needed a repair in excess of $500 - mind you, the first payment on the car wasn't even DUE yet. So with the down payment and payments considered, that's ridiculous. HOWEVER, I will say that R&R did reimburse my mother in law for this repair after the fact. Since we brought the car home, there have been one problem after another. SO their triple check guarantee? No.. they're really just trying to band aid things to get you into the car. After it was home, the glue they put on the trim was beginning to come off and the trim was lifting, among other cosmetic quick fixes - but cosmetic as this is, we moved forward and glued it back down (it was obvious this is what was done). But not cosmetic; The car has dumped quarts and quarts of oil since we got it.. she was continuously having to replace oil lost. It has some sort of electrical short to one of the headlights causing it to continually blow the bulb (really, in a year we've bought 4 bulbs)... and sometimes it just shorts out and doesn't work, but then will work again later, then the bulb will blow. Now, the whole engine is shot. On a car she has had for 1 year 3 months. This isn't wear and tear from her driving, she barely drives anywhere other than to pick kids up from school and drop them off, and to Dr. appts. She has put well under 10k miles on it since she got it. She doesn't drive it hard and she makes sure the car is taken care of. She doesn't trust the car to go out of town, so will only go on short errands around town. Which is good, since the car no longer runs at all and had to be towed home and a ride arranged to transport her and 3 children home. Unfortunately, our thinking of Volvo as a sound and reliable vehicle ended up being a difficult thing - no one will work on them.. they're difficult as a "foreign" car... this part is not the fault of R&R; however, their team of repair agents only bandaid fixed things.. and after we got it home we realized this car sat for 2 years before we purchased it. So here she is, with months of payments remaining - and no car. The engine is shot, and therefore she wont be able to fix it. No way to get a car, cannot afford another down payment on a car.. she owes like $2400 and several months of payments on this car, that doesn't drive and she can do nothing with. I make this post because they always ask you to make a great review, sometimes with incentives, after purchasing a car.. usually people are quite happy to do so as they have been happy with their experience. So were we for a couple of weeks; it's been a nightmare since then. Buyer Beware... there are many other dealerships that will give credit and warranties and stand behind their vehicles - R&R is not your only choice.

-if I could give them a negative star I would. This is the last time I will bring my car in…read more Don't bother making an appointment - you know where they ask you if you are waiting? - what a joke. Sitting here for almost two hours now for a simple oil change. Save yourself the frustration and go somewhere else. Bye Chico Hyundai you suck

Saiid Ray is hands‑down the best sales consultant I've ever worked with! He's personable,…read moreprofessional, and refreshingly down‑to‑earth. He turned what could've been a stressful car‑buying experience into something easy, comfortable, and even fun thanks to his great sense of humor.He took the time to answer every question without ever talking down to me, and his kindness and expertise made me feel completely supported. I'd recommend him to anyone and would gladly work with him again!

Scott Mulholland is one great guy! Very professional, honest, no pressure and very pleasant to work…read morewith! I highly recommend if you're in the market for a used car stop by and check Putnam Mulholland Motors on Park Ave & 16th out!

I bought my 2013 VW Passat at the of February 2020. It was marked "As Is". Though I don't remember…read morewho sold me the car, he was not pushy or hovering. I have done the basic maintenance on it and had one major repair in March 2025. The only major work I've had done was an oil leak that is common for this car. There were minor issues that would have required going to a VW dealer Repair, like resetting the computer. They helped me to get good financing close to what my credit union was offering, but just a little bit better. I just paid it off and it still runs beautifully. When I use the key fob to lock/unlock the doors, it doesn't make the noise that most cars do. I actually like it just the way it is. Thank you for the good deal.

They let me take a Camry that I was interested in to a mechanic to get it checked out which was…read morereally cool of them. The mechanic said there was a transmission leak from inside the bell housing (which could have cost me a pretty penny) so I decided not to buy it. When I told the salesman why I didn't want to buy it, the manager insisted that I look at the spot that it was parked to see if there was any oil on the ground. At that point I said I was just going to go to which the manager loudly and rudely replied "I'm not worried about selling you a car for $6000 anyways." to;dr: The salesman was nice and worked with us but the owner was not very nice when I decided I didn't want to buy a car from them. P.S that Salesman should work at a better dealership, he deserves better.

I was very happy working with Bob at Chico Top Imports. He's a busy man and can be hard to reach…read morebut he deals fairly and has good prices. I shopped his lot for about 3 weeks until the car I wanted came in and then we sealed the deal. I did not have to haggle, or wait 3 hours while a sales manager tried to talk me up. Bob tells it like it is, it's refreshing compared to big car lots. I referred a friend to him and she's very happy with her car. He moves a lot of cars through that lot on a monthly basis so it is always crowded. On the other hand you're not paying for the glamor and glitz with an inflated car price. I recommend him to anyone who is looking for a used car.

I purchased a used vehicle from this dealership. I was very happy with the purchased, told them…read morethat I would like to be in & out quickly as possible. With a test drive, about an hour. The longest thing that took was the finance, waiting on the bank for approval (out of thier control). Looking at some of the other rediculous 1-star reviews, I want to say that I got the advertised price, as another review said, thier interest rate was high, and mis-leading. Must be a first time buyer, dealership advertised price has nothing to do with your personal loan (dealership might help you get a loan, but that is from a different party). I bought a USED vehicle, so I EXPECT there to be somethings wrong, scratches, etc. I went in PERSON to expect the vehicle, as in another review, the guy had the vehicle delivered to him and he wasn't happy of the condition of the USED vehicle...ITS USED. Yea, might be nice if the washed it, double check the lights and all, but it is on ME for being too lazy to pick up the vehicle or my fault that I don't have the time due to work or other reasons. ITS A USED VEHCILE. Eventhough they should disclosed if the plates were out of state, I PERSONALLY checked the status of the plates, and I DOUBLE checked the VIN number because I am NOT LAZY to check things. It is easy for a sales person to forgot to mention something, or to pull the paperwork on the wrong vehicle. I am not LAZY and CARELESS, I checked all the paper worked and used my mouth to asked questions. Otherwise, please read the other negetive reviews carefully. Also want to say, in this part of the state, nobody really writes reviews, and I can tell this places doesn't care about reviews because of thier local reputation. In all, just read the 1 star reviews with and use common sense about the review. My sales rep was Marty, and I appreaciate the owner for approving the finance person to go ahead with my paperwork while waiting on my bank to approve the loan.

Salesman Paul Benson was amazing. He made our whole truck buying experience very enjoyable. No…read morepressure sales, very informative answered all our questions. Fastest time I have had to get the deal done. About 2 hours from the time we got on the lot including the test drive, To signing the deal. Felt like 30 minutes. Very professional! Best car buying experience I have ever had. Would buy again from him and Corning ford. Best sales and dealership around by far

Mark and Suzanne are lovely people who do great service with their customers. The workers are…read morealways on top of their game. Super hard workers. You'll be in great hands by doing business with them.

Let me just say,This place is terrible.I took my car in to be diagnosed for not starting,,,After…read morekeeping it for two weeks,They called me back to say they had no clue as to why it would not turn over.I had to tow my car back home,And they charged me $1600 dollers for nothing.So PAY more SHOULD BE THERE NAME..Dont take your car here. here,THEY ARE RIPOFFS.