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    Chili's

    2.6 (45 reviews)
    ModerateBars, Tex-Mex, American
    Open 11:00 am - 12:00 AM (Next day)

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    Live Current wait: under 5 minutes

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    Jay C.

    Strange, I just read some of the poor reviews now, but my food was great and the service was excellent. The only annoying thing was a women yelling at a man seated at the table behind me. Go sell crazy somewhere else lady; nobody wants to hear you berate and embarrass a person in public. Did you forget where you were at? Nice place to eat and visit here in Tennessee -- good people, especially at this Chili's

    Sarah J.

    Worse experience ever! This is the second time I have come to this location and I definitely will not be back I would rather drive an hour or more to a different location! First time we went it took 20 min for us to even get our drink order which by that time we were ready to order ordered our drinks chips and salsa and told the waitress our food order another 15 min go by before we even get our drinks and the chips and salsa. They were not busy our waitress had two tables and stayed at one talking and talking finally when our drinks come out with the chips and salsa our food was right behind. I was very disappointed but I came back because hey maybe it was a bad day who knows I always give second chances. Second and last time I will be at this location we sat down our server was the bartender we were ready to order I ordered the California grilled chicken flat bread with no bacon waited a good 30 minutes for our food to come out when I came out I was shocked and looked at the lady who gave it to me I said this has to be a mistake I wouldn't even let this leave the kitchen it looked bad. She shrugged her shoulders and left not even trying to fix it. I waited for our server to come by to see if he would fix it. He came pass my table 3 times to the table next to me I waved he never stopped so I got up to the host and asked her to get her manager in which she went to get him waited forever before he came out I had to ask my server when he finally noticed I wanted to talk to the manager he asked for the manager again the manager finally comes out and asked how he could help I told him the issues he said they are remaking it and it'll be out shortly said a mistake was made and he couldn't do anything else about it! I said the chicken looked like chewed up chicken spit on the flat bread it was just gross looking so he goes in the kitchen and gets my food it literally looked the same and I just looked at him and said what is this you have the sauce on it for the margarita flat bread there is this chewed up looking chicken and hardly anything on it.... he said thats shredded chicken I asked why it's supposed to come with grilled chicken he started to argue with me and said no that's the recipe it has shredded chicken I said it's called a California grilled chicken flat bread even on the website I showed him it had grilled chicken. He still said no I sent it back and just didn't eat I was mistreated and that man should not be a manager I can see why the establishment there is poorly ran. I have never had an issue at any of the other locations from Knoxville, Nashville, Chattanooga, and even out of state never any issues I have been chili's quite a bit of times for family time get togethers to just hanging out with friends drinking it is actually one of my favorite place to go to for a chilled relaxing time nothing fancy type of restaurants this location in Cookeville is the worst and they need new management to whip most of them into shape! I definitely would not recommend this place!!!!

    Oil soaked chips

    Seated with no menu. Walked to the front asked for a menu and could clearly see a large stack of them on the wall and was told they only have 5 for the whole restaurant. I pointed to the stack and they only gave me one, for a table of 5. After that, the chips came out soggy with oil, sent them back and they brought back another round just as soggy as the first. Waiter acted annoyed we even would ask for a replacement. Swapped the chip order out for egg rolls waiter acted annoyed again, they came to the table cold. Food quality seemed intentionally poor. Chili's you guys need to work on your service!!!!

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    7 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    Fast & knowledgeable service, delicious food, moderate prices...nice variety of menu items.

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    2 years ago

    Not really impressed with the quality of food from here, definitely is a place where the staff don't really care about service

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    4 years ago

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    3 years ago

    Emily is an amazing waitress!! She kept our glasses full and checked on us just enough!!

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    8 years ago

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    8 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    14 years ago

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    4 years ago

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    7 years ago

    Waited 15 minutes and no service. No tables being cleared. Worst chili's ever. Do not recommend.

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    5 years ago

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    9 years ago

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    13 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    15 years ago

    Chili's has a great menu that can satisfy anyones taste or pocket.

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    10 years ago

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    8 years ago

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    Go sell crazy somewhere else lady; nobody wants to hear you berate and embarrass a person in public.

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    I'm writing this review as a long-time resident of Orlando, Florida, so trust me....I know good…read morefood when I experience it! Cookeville is such a small, quaint, and friendly town with such genuine charm to it. My husband and I visit his mimi every year and as part of our tradition, we select a restaurant in town to eat at to give her a break from cooking us meals. This year we chose Spankies! We were greeted by warm, welcoming faces, and the restaurant's ambiance felt comfortable and inviting. We ordered quite a variety from the menu! And every single dish, from the starters, to the entrées, to the sides were each absolutely delicious! You cannot go wrong with any order. 5 stars for a lovely experience!

    Stopped by on a Sunday with friends before heading home. We…read morewere looking for a local spot with a variety of options for our group of four, and this place fit the bill. The menu had something for everyone--from salads to burgers and classic bar food. The tostada salad was a hit I forgot to take a picture. I have mixed feelings about the visit. While the food was a hit (everyone enjoyed their orders), the service was a bit slow. It took a while after being seated, to place our orders, and finally get our food. Our server was very sweet, but seemed stretched thin--possibly juggling too many tables. Overall, a decent local stop with a solid menu, but be prepared for a more relaxed pace when it comes to service.

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