If I could give zero stars I would. They had no chips and salsa, no mozzarella sticks, and were out of various other items. VERY disappointing. Do better. read more

Friendly wait staff, average food and fairly short wait time. Called my cell phone when our table was ready. That made our response very easy. Have not been thrilled with Chili's since they did away with Lettuce Wraps‼ read more

Weekly lunch date with the Wifey. Happy to get Melissa as our server. She's Always polite and Awesome. Several TV screens showing just about anything you wanna see. Chips n Salsa is Always Our Go Too. Find myself feening all week. Cya next week :) read more

Well, This recent trip was very dissapointing. In prior trips the food was very good and the wait staff, altho overworked, due to staff shortage, was spot on. The wait staff was attentive, courtious and friendly. All that being said, this latest trip proved to be a totally different story. First of all the resturant was clean, It was dinner time on a Friday evening. The resturant was almost empty. Hmmmm! should have taken the hint. One waitress was running around taking care of the few folks that were eating. I started by ordering some salsa and chips (very good and recommended) with that I ordered a new offer, a watermelon margarita. What I received was a margarita glass filled to the top with ice to which the margarita mixture was added. To put it in another prospective, It was 99% ice and the rest was margarita, maybe about 3 good sips worth. Are you ready. $12.99 plus ond dollar for Watermelon syrup. $13.99 for a glass of margarita ice was not acceptable. Now the food. The bonless chicken tenders were always good, but this time I received 9 dried out pieces of tenders that I called to the attention of the waitress. She did offer a redo but I refused, It was one and done for me. No, they did not remove from the bill. Bottom line, it was nowhere near as good as the prior visits to this location. Maybe new management, who knows? read more

I couldn't seem to get The app to work correctly on my phone to place my order online....so I had to go inside of this location. Jo jo took my order and she was awesome. I appreciated her help she was very pleasant to interact with. read more

I love the food at Chili's, always get my usual triple dipper (Hot Honey Crispers, Southwest Egg-rolls, and Big Mouth Bites). Music was on point! Not to loud not to quiet... don't get me started on Jaileen. She was attentive at the bar! Friendly and helpful with what bar beverage to order. I'll be coming back to see her again soon ! read more

You can't beat the food for the price. Be sure to check out to 3 for $10 deals. Ordering this also make the Presidente margarita only $5. The bartenders are really good, and prompt to take your drink order. Leah is their best asset behind the bar, always quick to take a food order and drinks refilled no matter how busy. My only complaints are: 1) Get the TV/ remote issues fixed. 2) Instead of managers often telling customers how short-staffed they are, work on retaining employees so this is rarely a problem. 3) OK, soup spoons with cheescake is just weird. read more

fun place good atmosphere. and delicious adult drinks. A good way for a little celebration. i recomend the margarita chicken and the chapolti chicken mex bowls. or the fajitas they are all good. and you get plenty for the price its worth it read more

Chili's - yummm margarita chicken... - Tex-Mex Near Me - Ellenton, Florida

Always liked this chilis, however today was bad. Two hostess kept yelling names instead of texting , then they stood there not helping at all clear or clean tables , also when they called our name the one hostess pointed to our table instead of seating us. The food was really bad, Chios and salsa stale not hot and both burger haas zero taste. Won't be back read more

I typically reserve one star rating from places that make me sick, but I'll make an exception for this Chili's location. As mentioned in my earlier review, we live super close and would order from Chili's more often if they were able to get their act together. I know people blame COVID and them not being able to find people to work, but these issues were present even before COVID. Everytime we get carry out, at least one item was missing. I'm starting to think they do it on purpose to cut costs. We checked the bag and noticed the missing item. Went in and asked for it. They gave us a different looking item and insisted it was right. I love the Skillet Queso and it was my reason for ordering Chili's. They gave us baked potato soup, which tasted powdery, and insisted it was the right item. I also ordered the Cajun chicken pasta which had little flavor and only four slices of chicken in it. Next time we will just order from one of the other choices within walking distance like Applebee's or Winghouse where we actually get what we order. read more

We (party of 4) arrived at 10pm and their close time was 11. We waited at the stand for 5 min and the host came and said the manager told her to tell us the wait time is 45 min. There were maybe 5 tables filled and a bunch of workers - we said you really are gonna say 45 min and then you close 15 min later ? Host said she told the workers to go home and is making her do overtime - obviously the manager didn't want any more business for the night telling us a 45 min wait. I hope the company sees what she is doing to Their restaurant and fires her sorry ass. read more

I've ate here a handful of times but the bad experiences outweigh the good. Before the handheld devices I had a server who didn't write things down and totally messed up my order, twice! I thought the bar might be better but the bartender gave me her whole life story while hustling the people next to me for tips through Cashapp because she'd have to share her tips otherwise. Very uncomfortable. read more

I would put zero stars if I could!!!! I ordered a door dash order from this Chili's and they just gave my $74 order away to the wrong person. They are obviously careless. Absolutely avoid this location at all costs. read more

Stopped in to Chilis on our way back to St Pete and sat at the bar. Leah was our bartender and when you hear the phrase "going the extra step" she did it. Leah told us about the Margarita special and it was on! I really liked the margarita which had 3 tequilas including 1800 reposado tequila. Leah actually gave up the margarita recipe and on top of that exceptional service to boot. We ordered the Fajitas and Bacon Ranch Quesadilla both were hot and goods. The quesadillas actually had chicken in them and with a side of Chile ranch sauce! The restaurant was clean. Thanks Leah for a great experience we will see you again soon read more

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Ordered to go at the bar. Had a nice cold drink while I waited. The service is good and the employees are friendly. Food is typical Chilis. It's nice to have an improved selection at Exit 224. Looking forward to coming back and dining in sometime. Have used their to go window and it's great. Easy ordering on the ap and they make it very easy to pickup. read more

Very disappointed ! We planned to grab out food on the way up North . We just had chili's the other week at our home location and it was fabulous. So I arrived a few minutes early again hoping for hot food, got there, they were extremely polite so that's why they're getting 2 stars and the food was correct but sadly it was cold!! I was beyond disappointed when we went to open our food not even ten minutes later. I'm just glad it's not our chili's store so we don't have to go back. read more

Our local chili's goes from good to bad. Last night we had a great experience although it was really busy! We did the yelp call ahead seating and we jumped the line ahead on several people! Food was hot and the drinks were great. We had an issue using a gift card but the manager fixed the problem. Overall great experience. read more

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Walk in to a empty place two family's having dinner at 4pm on a Sunday. Still had a wait 30-45min to be seated THE PLACE IS EMPTY!!!! They said do to staffing we can not seat you. But staff has time to hang out in chit chat around! Absolutely ridiculous! If you don't have staff to run your business shut it down! You want better staff pay them more! read more

Chili's - Tex-Mex Near Me - Ellenton, Florida

Never seen a restaurant not seat me with 20 tables open because "the kitchen is backed up". Come on now read more

Great customer service. We were greeted by a very energetic hostess. We were seated right away. The server came in less than a minute. With a big smile on his face. We ordered couple of drinks and appetizers. They arrived super quick. This Chili's has the best service compared to the ones I have gone before. Congratulations to the management team as they have done a great job with their employees. read more

Chili's - Great customer service - Tex-Mex Near Me - Ellenton, Florida

This is new to Ellenton just over a year ago. Staple mid-level restaurant chain. Decent service and drink specials, although not a huge fan of the 2 ten-ounce beers. I'd prefer a large glass over the two small ones. There are a lot of burger and beef choices, and Chili's constantly has a seasonal special Menu in rotation, so you know you're getting added choices all the time. Close to the Ellenton outlet malls, and far enough away that you (may) avoid the crowds. read more

First and foremost I am not a fan of chains...but after showing several homes, my customers decided that we should stop for a bite at Chili's. Oddly enough I worked for Chili's in my late 20's as a side gig. Some of the offerings are the same most are not. The service is fine, the food is ok and the atmosphere is well, typical. Our server was a lovely young lady. She was helpful and attentive. It seemed as though every time I turned around another beverage was waiting! I had the chicken crispers with the loaded mashed potatoes. The chicken was tasty and coated in a honey chipotle sauce. Not over drenched but just enough. The mashed potatoes were dry and rather tasteless. We started with the nachos. I forgot that Chili's basically spreads a plate thin area of tortilla chips and puts the meat- cheese and what have you on top. The meat however was chunks of beef which was actually a nice surprise. It's Chili's- it ain't the ritz, it's a chain. There ya have it! read more

In my efforts to give this Chili's another chance, I've been back twice and the service has not gotten any better. The service was just AWFUL and the food took an hour or more for us to receive our food only for it to come out cold. The manager could of cared less. No apology...no discount...no dessert...nothing. I will not be back! I've been to a Chili's or few in my day and this is by far thee absolute worst!!! Yes, it is beautiful inside because it's new but the service & food was tired. Just horrible, what a waste of a Sunday afternoon lunch. First, we requested a table for 4 adults & 2 high chairs for our toddlers. We were told that they only have tables that will accommodate 1 high chair. WHAT KIND OF MALARKEY?!?!?! Second, our server Danielle walked up as if she was in a rush & annoyed. I ordered a water with NO ice and guess what I got a water with ice. Third, we ordered the queso dip appetizer and she brought out a skillet of brown "refried bean dip" that she called queso with "meat". It was awful! So we asked her to bring out the white queso cheese dip with no "meat". And when she brought it out she didn't bring chips with it. Fourth, we had to ask her for more chips, appetizer plates & extra napkins twice. Fifth, the food....SMH! They need to stop and start over because I've never had a bad meal at Chili's until today. My chicken & fish tacos were flavorless. My son's "mac-n-cheese" was that boxed Kraft googley glop, so dry...my son didn't even eat it. What a joke? Out of the six of us only one of us enjoyed the food. Even the chicken strips were bad; they were over salted. Sixth, we got the bill and guess what? We were charged for both queso dips (including the bean dip crap) & the Mac-n-cheese which we informed Ditzy Danielle was horrible and my son refused to eat it (not one bite). I would have expected a manager to come over or at least for her to ask if we wanted to replace it with sometimes else. I think it goes without saying...we will not return to this Chili's. Maybe they still haven't ironed out things since they're fairly new. read more

Chili's - Here's the manager sitting down chatting it up with some other patrons as we wait patiently for nothing. What a joke! - Tex-Mex Near Me - Ellenton, Florida

So frustrating! Ok listen I get the COVID thing, but this is Florida!!!!! We are open for business and having literally 50-60% of the dinning room closed is no longer acceptable! Open up or I'll go elsewhere! read more

Unfortunately this particular Chili's restaurant is going downhill fast. The Buffalo chicken salad is a favorite of mine but this chicken was flavorless, had inconsistent lettuce and lastly after pushing the food around the plate found a hair in the food. The kids Mac and cheese had a off smell to it and was not touched after a few bites. The kids chicken tenders were fried too much and crunchy. The service was excruciating slow even though there were not more than probably 15 parties in the whole place. It did appear they were grossly understaffed for a lunch run, and our server tried their best with the influx of tables. We have eaten here a few times before this, and always at lunch and have not had any issues but frankly with prices so high for what you actually get it's just not worth it. We will never visit this location again. Don't waste your time or money. read more

This location has come a long way since the first time I dined here 2 years ago. If you haven't been recently I encourage you to check it out again as management has changed and they are much more organized than when they opened. As far as alcohol specials go, they have 2/1 on draft beer, house wine, and house margaritas all day as well as $5 Presidents margaritas every Thursday. Though service is generally satisfactory, beware if Friday nights as they're always slammed and there is often a wait. read more

We typically love coming here, but over the last year, this restaurant has gone so far downhill. It is dirty, the staff uncaring and the food tasteless. We went in one afternoon for lunch and ordered boneless wings, a burger and chips and salsa. Our server forgot to bring us the chips and salsa- we had to remind her. The chips and salsa were the only good thing with this visit. We finally received our lunch and the boneless wings tasted like a shoe. They were very obviously old. They were also stale and the fries were cold. My husband's burger, which is usually delicious, was totally tasteless. The server never even checked on us. I went to pay our bill and did not want to touch the portable pay station- its was so disgusting with a build up of crumbs and dirty on it. Then I looked at the booth next to us and saw how dirty that was. Looks like nothing in the restaurant had been cleaned in many years. Wont be able to bring myself to eat there anytime soon- gross food, disgustingly dirty and our server was unresponsive and totally uncaring. read more

This has to be, by far, one of the sorriest Chilis around! Went to order ribs online and THEY ARE OUT! Are you serious!? A Chilis with no ribs??? Every time I try to give this place a chance they always remind me why I refuse to give them my business. Thanks Chilis! read more

Horribly run Chili's-I like the chain so I will drive farther to try a different one.

Took 3 times to get a burger med rare. As you can see it wasn't . What a let down 3x a charm. We will see. read more

Chili's - Tex-Mex Near Me - Ellenton, Florida

Disgusting. About 3 bites into my shrimp fajitas I found a HAIR in my food. Aside from that, the chicken crispers were soggy and the server didn't bring us any plates with our cheese fries. And to round up a pathetic waste of $50 dinner I was STILL CHARGED FOR MY FOOD THAT I TOOK 3 BITES OF AND FOUND A HAIR IN. Manager didn't even offer to compensate it..... just asked me what color hair it was and walked away from our table for the rest of "dinner"...... read more

Chili's - Tex-Mex Near Me - Ellenton, Florida

We got to this location 20 minutes before close and the staff took great care of us. The shift manager let us know there was no rush as he still has things to take care. The location itself was clean and up to new standards. The food was fresh and hot and above the norm as to what I normally get from Chili's. Very happy about the outstanding customer service we got. Thanks read more

I have to admit the oldtimer Burger with cheese was very good and I was able to get it with broccoli since I am on a low carb diet and didn't want to have fries. I was very disappointed that the bar did not have Jack Daniel's or Johnnie Walker black my favourite drinks are Jack Daniel's on the rocks with a splash of water Or Johnnie Walker black on the rocks with a splash of amaretto neither was available. read more

The absolute worst experience. Stood in the lobby for 10 minutes without anyone addressing us. The drinks were straight syrup. The waitress had the worst attitude and was inattentive. She kept going back to the same table and ignoring our table. The food came out before the appetizers. My daughter had plastic in her drink and the no one even cared. Didn't even offer to get her a new glass. The manager wasn't genuine and did absolutely nothing to correct the poor service we had. Disingenuous and insincere. Would never come back. Would give zero stars if a could. read more

Long wait. Slow service. They have no staff. I get it but it sucks. Will not be going here again. For the quality of food you get just go to Applebees across the street. read more

Terrible!!! Stay home and orde selfies. They can't service half of the menu because they are waiting on a delivery. Food sucks,service is worse, would rather eat Hungry Howies. read more

It's chili's. Been here many times. Food is always pretty good. Service is hit or miss. It's a convenient restaurant for us. I'm sure we'll be back. read more

Had a great experience food quality has definitely gone up! Fees less like a chain and more like a family restaurant!

Terrible! Half empty restaurant and told 30 minute wait! No restrictions in Florida! If you are going broke it's your own fault. Went down the road and won't be back! read more

made an order for pickup 1/7/24 and they completely got my order wrong, was on hold for 45 minutes just for them not to answer, absolute worse customer service I ever experienced and would never recommend eating there read more