Our go to place after a long day. Waiter was right on point. Love that manager takes time with customers to make sure it's a great smooth going experience. Great food. Great drinks. Great friendly service. read more

Had dinner there quite a few times and it's been decent. Last night was poor. Had the sizzling quesadilla that was not sizzling. The extras that come with it (cheese, sour cream...etc) were very sparse. Not their best effort. read more

Updating to a 2 star since since the manager took a proactive approach and because I went to another location over the weekend and had a much better experience there. read more

Food was ok and service was ok can't expect anything special when you come to chain restaurants

I love this place - good drinks, good food - good times. Very upbeat - its just a fun place to go.

Be warned... If you order carry out plan on showing up for pick up and THEN them making your food. Tonight makes strike 3 with this happening for us. What's the point in giving a time for pick up if they're never going to honor it? read more

Absolutely love this place. My fiancé and I come here almost every week and we've never been let down. The food is always delicious and hot. The service is very quick and they definitely take care of the customers. Plus, it's always happy hour. You can't beat their prices either. read more

Love this place Come here with my dad or mom when i take them out to eat . Staff is nice and friendly and food taste good , great always loved this location will be back . And to note the restaurant is also well kept and clean . read more

Their lunch specials are not bad. They start from $6- $8 without a drink. Comes with soup or salad and the meal. I had the smoked chicken quesadillas. Sat at the bar and service was good. When I arrived there were four empty tables and all four were dirty. The waitress did clean the table once I sat down. Went around 1pm on a Wednesday, was not busy at all. read more

Ok, following my previous review in regards to my hand getting burnt and the service I received - I need to write and say that per my boyfriends request we went back to Chili's in Hollywood Sheridan Plaza this past Sunday - the bartender working at the time *Alex* was and is a very courteous and very pleasant person - he treated everyone and obviously US' Great - Now I can say GREAT JOB... I really miss Michelle *** hoping she is well.... Thanks again and keep up the great work... read more

Yes! Had the best desert there over the weekend and had points to pay for it. so yeah some more calories but worth it. just a few more situps at the gym no worries! Jess read more

Just returned home from dinner at Chili's tonight. We ordered southwestern egg rolls and they were on point.. but our entrees were just so bad, burnt to a crisp literally my steak fajitas were so dry and burnt.. our waiter didn't ask how we would like our steak cooked, but I never thought the veggies and steak woUld be completely black and inedible, after looking a little closer we noticed the steak slices looked green in between each slice, I had the worst stomach ache after leaving the restaurant.. I regret not taking a picture of the food to post or speaking Up to to the manager, but I felt bad for our waiter don't remember his name, but he has really bad acne and he doesn't even look you in the eyes when speaking to you,, you can tell he isn't comfortable in his own skin so I didn't want to put him on the spot but I really should have, I wasted my money and got sick! the cooks on the grill suck at their job! Don't go here if you want to have a decent meal, it's horrible.. this location is the worst chili's location read more

This is a nice Chili's with good staff. I love the new and improved technology to pay and order desserts and re order drinks. I ordered the guacamole turkey burger which was great tasting however do not let the picture on the menu fool you it is zoomed up because I don't eat much and the burger did not fill me up.... The menu itself has increased with more healthy options. **thumbs up** read more

We went on a Saturday night. It wasn't too busy. They have recently remodelled. It looks really good. Not as greasy and dirty. So, ordered off the 2 for $20 menu. There are two appetizers that are identical - the chips and salsa and the chips/salsa with guacamole. Exactly the same but the second one has guacamole. The salsa is watery and has no chunks of any recognizable vegetable in it at all. It actually tastes like red pickle juice. Ordered a 6 oz. steak. It was about 1/12 th of an inch thick and was about 3 X 4 in size. It didn't look like a steak, it looked like a polishing rag for shoes. I always order the quesadillas which are consistently good. My daughter ordered a bacon burger which was also quite good. Also, she ordered a mango iced tea which they call a seasonal drink. They charged us $4.97 for it. There is no free refill on this drink and so when she asked for a refill, two of those drinks cost us $10 which is quite rediculous. I ordered the two for 1 mango frozen margarita which they served in beer mugs. It was so sweet it gave me lock jaw. This restaurant is in my neighborhood and I was hoping that the remodel would improve the menu somehow but it just made the portion sizes smaller and worse. Not going here again. read more

I come here all the time !!! Great food amazing prices and awesome customer service!!!! The server , Jessica is my favorite I always request for her. To be honest all the servers are great , I never care who takes care of me because the food is always great read more

Don't go here on the weekends if you are on a schedule. Service is slow and you may have to remind them of things for the table - like silverware, plates, and drinks. read more

Let me start out by saying we are huge fans of Chili's and I love their steak fajitas. We have been going to Chili's for 20 years. I have visited dozens of Chili's ALL over Florida. The staff and managers have always been extremely friendly and helpful and I always have a great experience at Chili's. Which brings me to the review of THIS particular Chili's in the Ross/Khols shopping center on Sherican/53rd. We called at 12:00pm and mentioned we were going to be a party of 15 for a Birthday celebration at 2:30pm. Mind you again we love Chili's so have done many celebration at other locations. This was the first celebration at this location but I have dined at this location many times before with 2-4 ppl. They told my sister they should have tables available. Well Strike ONE we waited 1 hour to be seated, they kept seating party after party in front of us and would not pull those same small tables together to accommodate our party. There was even a table of 8 that only needed one small table pulled over but they gave the small table closest to it to a party of 2 who came in after us. They kept saying there is a party at the large table; why if we called at 12:00pm for a table at 2:30 did they give that table away? There is NO WAY that party sat at that table for 3 and 1/2 hours. They must have given the table away even though they knew we were coming at 2:30pm. We finally were seated at two tables @ 3:25pm because we were frustrated with the hour wait. Luckily as we were being sat the large table that could accommodate us being cleaned up. Why on earth did they not say that table is going to be ready in a second. We asked the waiter "can't we have that table?" He said let me ask the manager. ??What?? Strike TWO. We grabbed our things and took the table before he returned. Now, 99% of the time I order the steak fajitas with a Cadillac side (which is rice and beans to add to your fajita soft taco) but I'm not a fan of the fragrant flavored citrus rice (it use to be a perfume flavor Jasmine rice) they give. EVERY TIME literally EVERY TIME I tell the server I love the bean but instead of the rice I ALWAYS request a handful of fried. Literally maybe 5-8 fries are given to replace the rice. Most of the times the server says I don't know if its allowed but I'll make it happen. Some of the servers say let me as the manager and again the managers have always been ok with the swap. However this time the sever did say "I'll ask the manager". Can you believe the manager came over and said "I cannot accommodate your request" I said I have NEVER been told no and I've been coming to Chili's for 20 years; she says " I've been here 2 years and never have" I told her I've been to this location and other managers did not even bat an eye to make the swap, as in MANY other locations. She continues to argue with me " the side of French fries cost 3.99" I cannot make that change. I tell her "I don't want a full side of fries just a tiny bit of fries to replace the rice". I'm bewildered at this point the FIRST manager to argue with me about this small change I have had done many many times before. I tell her "I have never had an issue with this request" mind you my entire party is upset watching our exchange. They all know I have done this many times before but THIS MANAGER is arguing with me in front of this HUGE party who waited patiently for a table for an hour. We did not even complain to her about how long wait even though we call hours in advance. She finally relented and said ok I will make the change this time but cant next time. Shocked!! I said "ok then I will simply never return to this location". She shook her head and just left. I was in complete awe of her complete lack of customer service. I will be calling corporate and complain about her and request she be retrained in TRUE CUSTOMER SERVICE. read more

Avoid this location !!! The service from some of the staff is disgusting... Some staff treat you differently because of your color and dress... Soda came with an object in it ... the server dropped the salad at the edge of the table and left... I requested the sever not return to the table and he did... he delivered the food... no dressings... other servers paid us no attention for the most part ... the Spanish Rice was A Big Disappointment if they are not going to Prepare It Well They Need To Leave It Alone... I asked for steak well done , was somewhat crispy , burned... I send back my plate ... My Meal Was Disgusting A Total Disappointment !!! The Only Three which Show A Glimmer Of Hope was the lady which seated us , the gentlemen which took our food order and a lady which was serving another table ... And that's Disappointment to have to say ... Made me not want to ever visit another chillies or recommend it to anyone !!! The Three which we encountered are the only thing which stood out for good at this location !!! After having to sent items back bill came to $ 36 . 11 read more

Here we go again, I've been going here for happy hour on Friday for a year. A couple of weeks ago we had bad service for one of the waiters in the bar area. We start with one of the best waitresses ever but then she leaves and we have the worst waiter take over. He never comes bye to see if you need a new drink or food. So after 45 minutes of no service I went to the manager and said the restaurant would have had another hundred out of me if the guy would have came to are table. So I go today thinking the manager correct the problem, but guess what. Same thing. The best waitress started and when she left the same guy started an NO SERVICE for 45 minutes. So ether the manager is the problem or the waiter must be the owners nephew. Im done and another restaurant will get my money. And the only thing that sucks is that the good waitress will not have the tip money that we would have left for her. read more

The food is always great but sometimes the service is lacking. Usually bad service here means they are understaffed which has happened on multiple occasions. This Chili's is conveniently located near a number of neighborhoods and businesses, and therefore is always busy. That's why I find it hard to understand the understaffing. Once they get the staffing problem under control they will have solved the only complaint we have about this location. Other than that we love it! read more

I love the new convenience of Chili's TOGO. It is so helpful for quick lunch breaks! I also really appreciate the new lunch combos which makes deciding what to have for lunch easy, simple and stress free! Everyone always greets you with a smile, and the staff is sure to give you what you want! Whether I am dining in or dining out I always leave pleased and satisfied, which makes enjoying their great food that much BETTER!! read more

Chili's is one of those culturally diverse restaurants that offers the best of foods from around the world. From Mexican to American, the food is always garaunteed fresh. No matter what Chili's you go to you are welcomed with great service and wonderful deals such as the two for twenty deal. I love Chili's and recommend it highly for a good meal. read more

I been going to chilis for most of my life. I seen things that made me take time away from them and then come back but I am done for good. Just suggesting you NEVER look into the kitchen while waiting for your order. You will probably see things that make you not hungry anymore. I seen them make food and I am looking in by the bar and the chef licks their fingers while touching the boneless wings one by one. I seen them not wearing any gloves, not one chef. I seen them serve the food to go and dine in and put the food on the plate with their hands. It is unappetizing and apparently the manager doesn't care to tell them wear gloves at least when the food is prepared and done cooking when they put it on the plate. I work in food service and we always wear gloves and never touch food like that. I am pretty sure it is a law that they have to wear gloves when food is prepared. Without gloves, they are putting sweat, germs, and probably spit on your food. Chilis customer service won't even say they have a rule that they are suppose to wear gloves because they aren't suppose to and don't care. read more