Came on a Tuesday night and it was actually pretty busy. The interior is your average Chili's, nothing crazy special. We only waited about 10 minutes to be seated and our server Natalie was absolutely amazing. She was attentive and refilled our waters without even asking. We only ordered appetizers and the food was pretty good. The chicken tenders were very juicy and the wings were pretty good too. The queso was ok it just wasn't very hot it was kinda warm. (It was still good though, you can't go wrong with queso) The food isn't mind blowing, but they get five stars for the service. We had a great time. read more

I decided to have lunch at Chili's today and was blessed with an excellent experience. My server, Natalie, was the best that I have ever experienced at this restaurant. She was engaging, very upbeat and attentive. And we won't include that she is very easy on the eyes.... She really stood out on the staff, as the others that I saw, looked like they really didn't want to be there... I asked Natalie to not make my watermelon iced tea overly Sweet and it arrived just perfect. I had the three for me and the salad was just the correct portion, and Natalie added onions in it for me! The chicken crispers were, well, Chicken Crispers and only one of them was not totally tender, but still very edible. The only downside to the whole experience was when I went to do the survey on the little kiosk after I paid, it wiped out my 3 minutes of typing and my comments totally disappeared. I think. The second item was when I went to the restroom the urinal was totally disgusting. The whole bottom portion had brown sludge in it. So, overall the food portion and service makes me want to come back. But the restaurant itself, not so much. I wonder when was the last time they buffed the floor out in the bar area...? read more

I will never go back to the Chili's in Murrieta They are extremely rude. I called to make a reservation, I was informed they do not make reservations I asked to be put on the join the waitlist which they advertise on their website, she said there's no such thing I just had to come in and wait. It wasn't so much what they said it was how they said it. They really need to take that misinformation off their website. read more

Went in with my family for a late lunch the other day and we got seated right away. Our waitress greeted us and got our drink orders right away. There were customers trickling while we were deciding on what to order. We decided to get their chips and salsa (love their chips) with some guacamole. Tried their dragon fruit drink with sprite (I recommend it, so delicious!). Also their honey chipotle crisps is mmmm... yum. I had the salmon with rice and broccoli and it's delicious and consistent every time. I do enjoy eating at chili's from time to time and can see that others enjoy eating there too by the length of time they spend eating and drinking. So far I've had a really great experience and I feel that the workers all do what they can to make and keep the customers happy (sometimes some people are just too inconsiderate towards service workers) give them a break. Thank you chili's keep up the good work! read more

My survey timed out on the ziosk but Taviah was AMAZING ! Seriously above and beyond service, will be back just for her.

Ailene, the lady for take out was excellent! She deserves to be commended and given a raise! She was very attentive to my needs as a customer! read more

We have almost quit eating out because the service is almost always bad and seldom do we get our orders correct. That being said today we decided to eat lunch at Chili's, when we arrived it was packed because of a local graduation. We were told the wait time was 30 minutes, we almost left, honestly I'm not sure why we decided to wait but I'm so glad we did. When we were seated we were immediately greeted by out server Jessica, I jokingly said "busy?" She kind of chuckled and said "we are, but I've got this". She was so great, our food arrived quickly, she continued to check on us, refilled our drinks and all with a smile. We expected the worst and got the best, thanks Jessica for making our lunch so enjoyable. read more

Since COVID this place has turned to nothing but an awful experience. One of the first major issues was they only were sitting very few people, and the majority for the restaurant was open. The next issue was the bar was also apart of this, so where is used to be first come first serve seating, this was also apart of the reservations list. Overall it was a 45 minute wait, even though only a handful of tables were filled. There were no signs stating the bar was reservations only as well. We ended up leaving and going to another restaurant that got us in immediately, and we had no issues with service. Unfortunately for Chilis to be a wait due to not seating people, and not allowing first come first serve in the bar, we don't have any desire to continue going there. Places not doing this: The Mill, Applebee's (they also have happy hour), Finch, The Hive, and pretty much anywhere else. read more

Always great customer service at Chili's! My family and I go there often. But in all reality what keeps us coming back is the food of course but most of all it is the customer service! read more

Great food at an affordable price. Chips and salsa is our family favorite! Join the chilis rewards and get them free!

Billy and Roya were the best service. They made sure our party had an amazing time. They went above and beyond to make our experience perfect. We will definitely return to this location. All the staff were so pleasant to be around. Thanks again for a great visit. read more

Sat for 20 minutes and no one stopped by our table. Finally got up and left after mentioning it to our hostess twice.

My wife and I went to Chili's to grab a quick meal. We haven't been here in years. The host was nice and sat us quickly. The server was very nice and attentive. The food was good, just like I remembered it. The restaurant did not appear to be very clean. Stuff just looked a little dirty and sticky. I went to the restroom to wash my hands..... and there it was!!! The restroom has not been cleaned in a long time. The urinal was broken, so I had to use a toilet stall to urinate. The toilet seat was dirty and had feces stains on it. The toilet was just a dirty mess. If I had a little kid and they had to sit on the toilet, I would have had to clean it so he or she could sit down. It was just NASTY!!! (See image) The mirror in the restroom was filthy. It had water stains and just looked dirty. I would hate to see the kitchen. I am glad the food tasted good and the staff were attentive. It is just sad, I always loved going there with work buddies or with my wife for a quick tasty meal. I guess BJ's is the better option, for us. read more

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Great food staff and vibes all around. This location is my preference of any surrounding chilis.

First of all I ordered DoorDash and I did not receive my corn, so that was strike one. STRIKE 2 & 3 was finding a long ass brown hair in my food!! That's freaking disgusting and how dare you serve food that's missing AND filled with someone's nasty ass hair!!!! I feel sick and this is totally unacceptable!!!! read more

their steak fajitas and steak is very good and the service is always amazing. it's clean for the most part.

Don't say it's going to be an hour and a half wait and text our table is ready 10 minutes later.

I love chilis! The food is amazing and there is nothing to say about it. The workers make us feel great and the service is awesome. The inside makes me feel great and comfortable. Over all I love chilis and it is my favorite dinner spot to go to! read more

Fast service! Nice workers! Boneless wings are best in town. Overall the best place to Dine in any day of the week! read more

It was our third time eating here. It's my wife's birthday and wanted to have some steak for dinner. We ordered our steak and after over 20 mins, a lady came to our table and informed us that they don't have any mashed potatoes. The thing about this lady is she keepa blaming the waitress that was serving us. This is the only Chili's that didn't have any mashed potato for some reason. read more

Chili's - Birthday dinner for the wife! - American Near Me - Murrieta, California

Kira was gave us great service. Food was pretty good. Ambiance great music 5 stars. We had the fajitas not to bad at all. Recommend for a quick bite. read more

Chili's - American Near Me - Murrieta, California

Terrible happy hour menu- limited drinks and selections. I would prefer to go to Applebee's next time. Not going back

Of all the Chili's restaurants that I've been to, this Murrieta location is the only one where I was very disappointed with the online order that I received. Quantity wise, the bowl of chicken tortilla soup that I got was only half full ( intentionally!) Quality wise, it was salty, didn't have any chicken but a big clump of tortillas instead. Redeemed my free chips and salsa with this order and salsa I got was so watery and bland nothing sticks to the chips after you dip it. I'd like to think that Chili's practices honest business practices with their customers, particularly with online orders but this location just threw that belief out the window! I will never again come or order anything here! If I could give it zero stars, I would! read more

Natalie is amazing! Love having her as our server in the bar! Will get her every time Food was good too read more

Love the food love the atmosphere and its reasonably priced. It has turned into a family tradition the last few years. They give a military discount and a free meal on veterans day. read more

Chili's - Love those baby back ribs - American Near Me - Murrieta, California

The wait staff was great. My husband, daughter and I were running late due to traffic and they still sat my family who was waiting on us. The waitress was attentive and knew what was happening, and handled us being late amazingly. The food was good, the restaurant was clean, and we had a great time read more

Chili's - My daughter and I sitting at the table - American Near Me - Murrieta, California

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This Murrieta location has become very hit and miss, it depends on who is working and the day/time. We recently had two servers who were bad, along with two who were great. We were given a gift card from a manager in exchange for one bad incident and the card didn't work (zero balance). So lame. Luckily another location was willing to take it anyway. We'll be going to other locations from now on. Murrieta needs an overhaul. The paying customer is how the servers get paid, and how the business makes money. And nice servers get a better tip. Hey Murrieta, try and remember that ;) read more

It's a fam favorite for dining. Great pricing and selection and the atmosphere is warm and familiar. We love it...

Unable to review on restaurant kiosk due to IT glitch so making sure Cheryl gets the recognition she deserves! My wife and I come to Chili's frequently and consistently have a great meal out. Today Cheryl was on point with her service and hospitality. She turns a transactional visit into a positive person EXPERIENCE! As always great food and value too! read more

This was my first time back to Chili's since the pandemic and just like many other eating establishments, it has gone downhill. We came because they were always open a little later than every other food option. We get there at 9:30 and the manager greets us with "Hey guys, you sure you wanna eat here? We're closing in like 10 minutes." Nice. Our waitress comes and immediately says "ok we're ordering everything right now. Drinks, appetizer and food because we're closing". Apparently they started closing at 10 but the front door says 10:30. But it's still 9:35 at this point. It's like we're being rushed to get out of there. The waitress even tells us Applebees is open till midnight. Like we should go there from now on. Nice. I tried ordering a beer and she said they already had last call. Bummer. But 10 minutes later, a guy at the bar gets a fresh full beer. Cmon people. And then our friends come at 9:40 and the doors are locked! Seriously? These guys really don't want to stay after 10. When I worked in the restaurant industry, we always stayed well after closing as patrons finished their food and drinks. The Southwest egg rolls were gross. Straight microwaved from a frozen box. Terrible. The boys liked their burgers. They were out of things like root beer and chocolate cake. Garlic toast also was premade frozen and heated up. If I was the owner of this place I would be furious. Your staff is losing you money, your manager is deterring your patrons from staying, and the waitress suggesting we go elsewhere next time in a passive aggressive way. Will not be going back. Not sad about it. read more

If you end up with waitress TINA, do yourself a favor & ask to be seated with someone else. She is extremely unattentive & rude. I've been here a few times and have always been satisfied with my service until this afternoon when I brought my mom for lunch. Which is the first time I've been out to a restaurant with my mom in years. The waitress TINA was the worst waitress I have ever had. To start, she had got us our drinks and immediately wanted us to order our entrees. We did not know what we wanted to eat yet so quickly put in appetizers & I picked the first thing and then realized I would rather have more time to look so I told her to scratch the last thing we put down (all while she was taking our order at the table so it wasn't like we had her coming back and forth and changing our minds). She told us that if we wanted to take it off she would have to cancel our entire order so it didn't sit and delete itself? I thought she might not have heard me so I told her we wanted the other items we just wanted to take off the last one and have some more time to order. She said ok and walked away quickly with an attitude. When our triple dippers came out I asked the girl who brought them out if we could have our waitress come back because we were ready to order our entree and right then she walked by and the girl asked her if it was her table and she visibly rolled her eyes, sighed and said "yes" before coming over saying "are you ready now?". I put in my entree & she walked away. She not once came to ask if we needed a refill, did not remove our salad bowls or our menus so we had to eat with them on the table. She did not once ask if we were doing good or needed anything or even came back to our table on her own. I don't believe she put my entree in because we sat and finished our entire meal of appetizers in a span of 45 minutes before giving up on it coming & had to ask another lady to take it off since our waitress not once came back to our table. Our waitress came over after & asked "oh so you guys must be full!" rolling her eyes.we told her no it was just taking too long to come out and she simply said "ok" and walked away quickly. We had to call her back twice to receive to go boxes, to go drinks and lids for the sauces because she did not ask if we needed to go boxes & kept walking away quickly before we could finish talking. I usually tip very well here but in this instance I just couldn't. Once her manager had come around the tables she perked up. As we were getting up and walking away from our table to leave, she practically yelled "Have a nice day!!"Over and over three times until all the tables were looking at us all while having a smug attitude. That was the straw there and we ended up having to talk to the manager who admitted that she has had multiple instances with this waitress where people were not satisfied. Maybe she's too old and burnt out to waitress now and needs to retire, or perhaps needs to do more extensive training. I love this place & Ive loved the other waitresses I've had, however I would never recommend the waitress by the name of Tina. If you get her please just ask to sit with someone else, she will make your experience horrible, my mother did not have a good time & does not want to come back again. I don't get to see my mom often and she ruined our visit. I hope they fire her or give her more training so she doesn't ruin other family's experiences. read more

Service Is poor No employees is front area of restaurant for minutes Talk to Manager Left without ordering food 3rd time there had poor service everytime read more

I come here often with my kids/family and at times just myself. The staff is usually A++ and amazing. Today I had an 11 hour work day and it was already 8pm. I did not want to go home and make dinner, but rather wanted to stop by one of my usual favorite spots for dinner and a couple of beers. Food is always great, but, bar tender refused to serve me a second beer. I asked several times and he said eat your food first and then maybe. I was shocked and others around me felt the same and even made comments. There were two others at the bar clearly intoxicated, telling him to cut one of them off and yet he kept pouring them drinks. But me after 1 beer, a long work day, wanting to enjoy my food with a couple of beers, and he tells me to eat my food first refusing my service. WOW. Not what I expected from here. read more

I've been to this location several times. I'd consider ourselves regulars here. Tonight we walked in at 8:30 behind people that were being seated. We asked for a table for 3 and she told us sorry, we aren't taking anymore parties. I said but they are just now being seated.. she said I know. Sorry. There's plenty of open seating and due to Covid I get that they are understaffed but seating the Group we were standing behind and not us isnt right. It just rubbed me the wrong way and I wont be back. read more

The waitress, Jessica was attentive and promptly attended to our needs. She came back several times to check on us. Good food for the value.

Kimberly and the staff at Chilis are amazing. Great food and the best customer service.

You know.. I'm sitting here thinking if I've ever had a bad experience at this location and the answer appears to be no. It's just an overall great location. There's not a single thing I have a complaint about. read more

Tonight we took our son to Chili's off Cal Oaks to celebrate his 10th birthday Another family sat in the booth next to us & their adorable daughter & I began playing peekaboo. Soon after, the mom handed my son a Chili's gift card to pay for our son's birthday dinner Random acts of kindness & generous souls are still trying to make a difference out in this crazy world! It was so wonderful for my son to experience that & to see the look of surprise & smiles on all of their faces. My heart is full! Thank you again & also to the Chili's team for a great experience tonight~service & meals were excellent. read more

Chili's - American Near Me - Murrieta, California

Spur of the moment stop for lunch at Chili's. It was a good call! The Trio fajitas were very tasty as was the Avocado sirloin steak. The fajitas had enough food for two people to share and so my mom and I shared the fajitas. The waiter was friendly. I just wished he would have come around one more time with more ice tea. But even the ice tea was good! read more

Chili's - Avocado steak - American Near Me - Murrieta, California

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We usually really like Chilis but lately our experience at this location has been less than great. Tonight we were seated only after I searched the restaurant to find anyone to help us, after waiting at the hosts stand for over 10 minutes. After being seated it was another 10 minutes before our server came to the table, but once she did our drinks and chips were delivered promptly. We ordered an appetizer and our meals (a bowl of chili, chicken crispers and a kids guesadilla) and it was over 20 minutes before our appetizer arrived. It was the wrong one, but when I questioned our server she made some excuse, saying that was the way it was served now when it clearly was just the wrong food. We decided to just eat it instead of making a fuss. Didn't finish it though. It was over an hour before our food finally was served, and it came only after I asked to see the manager, something I really hate doing. I know how difficult a servers job is but this was just ridiculous. When we first sat down the section was almost empty, by the time we got our food several other tables had been sat, served, eaten their food and left. We ate a few bites, but by that time we weren't that hungry anymore and took most of it home. The manager and server both made excuses, they were understaffed, a lot of people came in all at once, etc. Manager did comp a lot of the bill after initially arguing about it, and since we know how hard a servers job is we tipped 20% on the bill before the discounts, maybe it was just an off day for her. We usually enjoy this place in other locations, and I really hope this one gets their act together soon. read more