We always enjoy our visits to Chili's in Murrieta, but our most recent experience truly stood out. Natalie provided exceptional service--she was friendly, professional, and attentive, ensuring our drinks were refilled and that we had everything we needed throughout our meal. I tried to leave feedback on the survey when we paid but it timed out therefore leaving me unable to leave a review as I always do. I hope Chilis understands what an asset Natalie is to the restaurant and corporation. I worked for Chilis about 20 years ago and I know she would have been an asset to our team back then. read more

I wish I could give them zero stars.... We came in for quick bite... we ordered very straightforward meals and we watched a group of 15 boys and 3 other tables and families of 3 to 5 who were seated and ordered way after us get their meals right away, while we and our children were still waiting for ours. During that time no server checked in on our table while taking care of all the other tables. When we did start to get our meals our server acknowledged that it was "messed up" other tables were served before us and stated she told the kitchen it was wrong they served out orders for all other tables before ours. She continued on with sorry servers are just one person meanwhile all the tables around us has 2 to 3 runners check-in on them. The service was terrible and to add to everything we asked for rare steak for our order and the steak came out way over cooked. Negative stars if I could post that. read more

I placed an order for some wings through DoorDash and didn't realize that it was from Chili's. I was a little bit confused at first, but when I finally figured it out, I walked in to pick up my order. They handed me the bag but as I was walking back to my car, I peeked inside to realize they gave me boneless wings instead of the bone-in that I had ordered. I went back inside to ask them to fix it; I had to wait another 10-15 minutes due to their mistake. All I received was an apology and I overheard someone yelling at the guys in the kitchen saying "This was supposed to be bone-in!" But I feel like the person handing out orders should've also checked it. Anyway, because they rushed fixing this order, I ended up going home with undercooked wings and I didn't get the flavors I ordered. How disappointing. A quick pick-up turned out to be a wasted 20 minutes and the food wasn't enjoyable at that point. read more

No wonder this restaurant has 3 star ratings Went got sat and wait approximately 15 no one serviced our table I asked a server to find our waiter and still another 5 minutes passed nothing Grabbed my family and got out as I told the host to tell their manager they are give bad service he replied "have a good day" lol ok you too friend read more

We had the best experience last night at this chili's ( 1/3/25) When we walked in, there was a really huge line.It was raining so but it was crowded inside.But the staff was handling the crowd really well.The gentleman that took our reservation was so kind.He even really Coolly showed us with a wink wink and a nudge nudge a table that just opened up in the bar as the bar is open seating.So we were able to avoid a forty minute wait. And our server, while we were in the bar area was awesome.Everybody was super attentive, but our server was beyond.We go to chili's a lot, and we actually don't expect great service.But these two together were an awesome team.Our server's name was spencer.I do not know the name of the employee at the front, but he did actually look like he could be Spencer's little brother. These two together were a great team that left a really, really good impression on us.We'll absolutely be back to this chili's! read more

Server Jessica was amazing! She's truly a gem. Request her and tip well! $6 margaritas are bomb ! Food is always good but service is typically super hit or miss but so glad we had Jessica today! She's a superstar and needs to be recognized as such! read more

Had an amazing experience tonight at chili's! Jack was an amazing server, would go back again just to get his amazing service!

I'm so sad that we use to love going to this Chili's location and then having curbside pickup made it even better! Not sure when they stopped curbside pickup but ok I guess I could live with that, but the last few times we have gone there and we get home something is missing from our order! But this last time ALOT was missing from our order so I call them for a refund but they tell me they can't do that so they say they will be sending me a giftcard through my email never received it! I called back they said ok they will send it out and still 2 months later and I still never received it! And I also noticed that the portion sizes have gone way down but the prices still seem to go up! Not sure I will be going back here read more

This is the worst wait time i have ever seen. The line is going out through the front door and WAITING CUSTOMERS!!!!! are standing around. Staff are more incompetent than a horses rear end and are utterly useless. read more

My family and I are regulars at this chilis location. It's definitely the best in the area compared to the Temecula and Lake Elsinore locations by FAR. Service is great, ambiance is always great, bathrooms are always clean, and our food is always the best at this location. However, my friends and I went to this Chilis last night and our server was an older woman with blonde hair. My family and I have had this server before and have had nothing but bad experiences with her. She has never once introduced herself, asked us how we were doing, or given us anything more than mediocre service. Correy is amazing here, our favorite server by far. The managers are always checking in on tables and walking around, and us as customers notice this and appreciate it! But this older server is very rude to us. She has been our server a handful of times and has never once introduced herself, so I can't even say her name on the review. My friends and I dined her for over an hour and a half and she returned to our table maybe 3 times during our whole visit. Our drinks were constantly empty, we had to ask for them to be refilled, she never checked in on us, and she also was extremely rude while we ordered. Me and my 3 friends all work customer service jobs, and were filled with pleases and thank you's and she was so RUDE! While I was ordering she didn't even ask me what I wanted she just looked at me with a blank expression on her face and didn't say anything and was extremely rude to my friends. I'm sure she recognized me because my family and I have dined here for years and she's never once been nice to us. This server is the only complaint I have about the entire restaurant, and when I see her serving I now will remember to request to not sit in her section. I've honestly only had bad experiences with her, the rest of this location is great. read more

Chili's - Chicken Bacon Ranch Quesadillas - American Near Me - Murrieta, California

The service was outstanding from start to finish! Food came out delicious and hot! Our server Imran was friendly, attentive, and made sure our visit was perfect! read more

As someone who works in the restaurant industry in a management capacity, I feel as though this needs to be said. I was dining next to a table of obviously drunk people last night & witnessed 2 different servers get cussed out in a degrading display by them. In front all of us in the dining room. Apparently they were told they would not be being served anymore alcohol, which was a good thing, & as it should be. What was missing was a manager to step in after their employees were being verbally attacked. A male Manager arrived at that table and to my shock told the men at the table they couldn't have anymore alcohol but the ladies could! Say What? They were just as inebriated! In my opinion this couldn't have been handled any worse by this Manager. They should have been asked to leave, not continue drinking. I will say our food was great, so was our server, but the dining experience was really terrible. read more

Terrible service and food. I was charged for items I didn't order and didn't get. I'm starting to be disgusted by these franchise read more

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Thank you chilis for supporting our vets. Lori was absolutely wonderful. As always the food was fantastic.

Didn't even stayed 15 minutes or get to eat. it's my sons birthday today and she was absolutely so rude ignored me and WALKED AWAY while i was talking. made me feel uncomfortable and stupid for asking questions about the menu. we told the manger and left, i don't understand how she still works there, she was rude as well last time but never to the point where i had to walk out, i didn't get her name but she's a elderly woman with blonde hair. God bless whatever she had been going through shouldn't be working at a place like this if she can't handle her emotions. read more

Um can you turn up the lights? I'd be glad to pay a dollar or two more to be able to see. Came in 4/22/25 and left with food to go cause lighting was so dim and was making me physically sick. Never experienced something like this before and won't go back till they get real lights read more

Roya is the best!! We come here each week, not only for the quality and consistency of the food but mostly because Roya is awesome and provides great service! Make sure you stop in and ask for Roya's section! read more

Went in for a late night meal and waitress was rude & argumentative nor did she introduce herself . After taking our order in which (she missed heard mine in which it was completely wrong ) she came back to argue with me about what she heard I said for my order instead of apologizing and just correcting it !, unfortunately I wanted to leave quickly so I didn't get her name or save the receipt nor did I tip. Wish I could've had a better experience, maybe apple bees would have been a better choice for service and employees at night! read more

Our server Natalie was so nice and attentive to our party of 8 tonight! Her service really stood out to me it's not everyday you get a server as sweet and bubbly as her. The food was great and ambiance was welcome to chilis esque. I miss you Natalie! I'll be back read more

The food was great and our normal servers are Cheryl, Ethan or Natalie (they're sensational!). Sit in the main dining room (it's quieter than bar side). We eat here about 3x per week. Just can't get enough! ENJOY YOURSELF! Have to put a good word in for the managers Ryan and Isis. read more

If I could give -100 stars on the service my partner and I received on 10/31/25 night, I would. Our waiter was rude and felt like she was rushing us when ordering. My partner felt like she was annoyed by him when she would look his way or when he would ask for something. When we were given our drinks, I asked for sugar packets; the girl (not our waiter) asked me if i wanted "thisorthat" (naming the two sugar packet options) when I said "both", she immediately said "no, its already really sweet with the mango syrup", in a tune that made me question if it's because I'm a fat person?? Honestly I didn't even want to drink my tea anymore. Our whole time there felt weird. We normally love CHILI'S and most times I leave with a bag of chips and salsa. The service made us lose our appetite. I took my food home so I wouldn't feel bad about spending money. But sad to say, no longer coming to this location of CHILI's. APPLEBEES would never do this to us. read more

I decided to have lunch at Chili's today and was blessed with an excellent experience. My server, Natalie, was the best that I have ever experienced at this restaurant. She was engaging, very upbeat and attentive. And we won't include that she is very easy on the eyes.... She really stood out on the staff, as the others that I saw, looked like they really didn't want to be there... I asked Natalie to not make my watermelon iced tea overly Sweet and it arrived just perfect. I had the three for me and the salad was just the correct portion, and Natalie added onions in it for me! The chicken crispers were, well, Chicken Crispers and only one of them was not totally tender, but still very edible. The only downside to the whole experience was when I went to do the survey on the little kiosk after I paid, it wiped out my 3 minutes of typing and my comments totally disappeared. I think. The second item was when I went to the restroom the urinal was totally disgusting. The whole bottom portion had brown sludge in it. So, overall the food portion and service makes me want to come back. But the restaurant itself, not so much. I wonder when was the last time they buffed the floor out in the bar area...? read more

ordered lunch deal it was fine, smallest salad I've ever seen. Food runners spilled condiments and more...food running is not that hard, don't need to have shaky hands over a salad.... why is there barely any good parking host was awko taco--didn't seem very professional or confident.. server was nice read more

We usually visit the chili's in Temecula, but tried out this location today. We got right in on a Saturday afternoon to the bar area. We love that they have happy hour all day on Saturday and Sunday. Great drink and appetizer specials. We had their bone in wings, and they were hot, crispy, and juicy and came out quickly. Excellent service from Natalie, she gave us a great recommendation for the wing flavor and a delicious cocktail. She is too sweet! We'll be back. read more

I will never go back to the Chili's in Murrieta They are extremely rude. I called to make a reservation, I was informed they do not make reservations I asked to be put on the join the waitlist which they advertise on their website, she said there's no such thing I just had to come in and wait. It wasn't so much what they said it was how they said it. They really need to take that misinformation off their website. read more

My survey timed out on the ziosk but Taviah was AMAZING ! Seriously above and beyond service, will be back just for her.

Went in with my family for a late lunch the other day and we got seated right away. Our waitress greeted us and got our drink orders right away. There were customers trickling while we were deciding on what to order. We decided to get their chips and salsa (love their chips) with some guacamole. Tried their dragon fruit drink with sprite (I recommend it, so delicious!). Also their honey chipotle crisps is mmmm... yum. I had the salmon with rice and broccoli and it's delicious and consistent every time. I do enjoy eating at chili's from time to time and can see that others enjoy eating there too by the length of time they spend eating and drinking. So far I've had a really great experience and I feel that the workers all do what they can to make and keep the customers happy (sometimes some people are just too inconsiderate towards service workers) give them a break. Thank you chili's keep up the good work! read more

So you know I love chili's chilis but this time I tried it with chips and good grief it was awesome. Shannon is the server and great as always. Loved the Dos XX read more

Chili's - The Crispy Chicken Crispers Combo was awesome with the variety of sauces - American Near Me - Murrieta, California

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Came on a Tuesday night and it was actually pretty busy. The interior is your average Chili's, nothing crazy special. We only waited about 10 minutes to be seated and our server Natalie was absolutely amazing. She was attentive and refilled our waters without even asking. We only ordered appetizers and the food was pretty good. The chicken tenders were very juicy and the wings were pretty good too. The queso was ok it just wasn't very hot it was kinda warm. (It was still good though, you can't go wrong with queso) The food isn't mind blowing, but they get five stars for the service. We had a great time. read more

Ailene, the lady for take out was excellent! She deserves to be commended and given a raise! She was very attentive to my needs as a customer! read more

We have almost quit eating out because the service is almost always bad and seldom do we get our orders correct. That being said today we decided to eat lunch at Chili's, when we arrived it was packed because of a local graduation. We were told the wait time was 30 minutes, we almost left, honestly I'm not sure why we decided to wait but I'm so glad we did. When we were seated we were immediately greeted by out server Jessica, I jokingly said "busy?" She kind of chuckled and said "we are, but I've got this". She was so great, our food arrived quickly, she continued to check on us, refilled our drinks and all with a smile. We expected the worst and got the best, thanks Jessica for making our lunch so enjoyable. read more

Always great customer service at Chili's! My family and I go there often. But in all reality what keeps us coming back is the food of course but most of all it is the customer service! read more

Great food at an affordable price. Chips and salsa is our family favorite! Join the chilis rewards and get them free!

Billy and Roya were the best service. They made sure our party had an amazing time. They went above and beyond to make our experience perfect. We will definitely return to this location. All the staff were so pleasant to be around. Thanks again for a great visit. read more

Sat for 20 minutes and no one stopped by our table. Finally got up and left after mentioning it to our hostess twice.

Great food staff and vibes all around. This location is my preference of any surrounding chilis.

their steak fajitas and steak is very good and the service is always amazing. it's clean for the most part.

I love chilis! The food is amazing and there is nothing to say about it. The workers make us feel great and the service is awesome. The inside makes me feel great and comfortable. Over all I love chilis and it is my favorite dinner spot to go to! read more

Don't say it's going to be an hour and a half wait and text our table is ready 10 minutes later.

Fast service! Nice workers! Boneless wings are best in town. Overall the best place to Dine in any day of the week! read more