We started coming here because we received some gift cards and really enjoyed ourselves. My wife and I live the ribs and they have some pretty good 2 for deals. Check em out! read more

First of all the manager was really nice and cared about correcting the problem. My daughter got fajitas and the cast iron plate was clearly rusted as you can see in the pictures.. The waitress told us that it's just the juice from the fajitas. Juice would come off with a wet paper towel. This would not even scrape off with your finger. Whoever puts the silverware in the paper sleeves must not pay attention or care about the cleanliness of the silverware before they put them in the paper sleeves, as you can see by the picture of the knife. Our salads came with our food instead of before. The food server brought my iced tea and then didn't ask if I wanted any sugar before walking off. I assumed it was already on the table so had to wait for her to come back to ask for sugar. Then when I got the sugar I noticed I didn't have any silverware to stir my sugar in my tea with. Had to borrow my granddaughter's straw to stir my tea which I had to get from my car because they had none, and I didn't want her to have an open cup. It's kind of scary to have to drink out of cups without straws. Doesn't give me a lot of confidence and trust that my dishes are clean, when you see what the silverware looks like especially during covid. A different food server delivered the food and I had to yell to catch her as she ran off to say that we had no silverware to eat with unnoticed by two different waitresses at this point. My bacon quesadillas were supposed to come with ranch dressing I stated on the menu, I had to ask for that. Then when we ordered dessert had to tell yet another food server that dropped off the dessert that we have nothing to eat dessert with because they picked up all the silverware. Not very aware or concerned at all about the service the customers deserve and are paying for. The manager took money off of our bill for our inconvenience but the food server not only charged me twice for my lunch fajita but then added a dinner fajita to it and so our bill was $20 over was actually costing more than the original price with a comp charge taken off the bill. The manager did correct the problem with the bill. With everything that happened I would I have to say that not one person I dealt with was rude. Every person there was nice to us. read more

See all

Called twice 2 hours before pickup time, they couldn't process future orders. I was told to call back. Did curbside pickup, then received the wrong order. Called back and was told that I should of checked the order before I left the restaurant. And that they couldn't help me, because it was my fault for not verifying the order before I left the premises. They have literally no good customer service anymore. And it really is corporate because most managers aren't invested in the actual day to day service. Highly disappointed from before Covid to now read more

Ordered take out at 2pm for pick up at 5pm. Got an email saying my order was cancelled and did not go through. Thanks for ruining the holiday. Never again. read more

Against my better judgment, I decided to eat at Chili's in Orangecrest. The service was horrible and my food was even worse - how is this place busy!!?? My honey chipotle wings tasted like McDonald's chicken nuggets covered in inedible sauce - couldn't even eat two read more

Chili's - Tex-Mex Near Me - Riverside, California

Kyla is the sweetest person ever and is super attentive ! If you come in during the evening, you will have the best experience if she's there! Thank you Kyla read more

Nothing I ordered tasted right. Vibe was so very sad. I don't think this Chili's is all too great.

Today was not a good experience. I ordered online and sent my Son to pick up. The order was supposed to be ready between 8:33pm and 8:38pm. My Son arrived at 8:33pm. They said they would be out shortly. About 8:50pm my Son called and for whatever reason my ribs got bumped and were not ready with the rest of the food. This resulted in all other food being cold by the time he got home. Then as we opened our food up, we noticed that we were missing a bowl of soup. If management actually reads this my order number was 1990343707 read more

Normally I like Chili's. Good food and usually they get the order right. All it takes is one bad order. My receipt number was 3020020. I order the smoke house combo and a cheese burger. I got the cheese burger and someone else's order. No smoke house combo. 1 bad mistake = 1 bad review. Sorry, please try to do better. read more

Terrible service was told to give my number to wait to get a text to get seated and after 25 min went in to check and they told me that I somehow removed my self from the waitlist. Never coming back to this place again. read more

I placed a to-go order. Said I would be there at 7:15. I arrived at 7:15 they were packing my order and it was ready to go. Order was perfect service and I recommend read more

Food is microwaved and salty asf. It's disgusting food and won't be eating here anymore. Chilis used to be one of my family's favorites, but this restaurant doesn't give a shit about the food. read more

Ordered the 6 ounce steak medium rare,the first steak came out well done the re-fire took more than 15 minutes still couldn't get a medium rare steak cooked correctly. The overloaded potatoes were dry felt like I was eating powdered potatoes steamed broccoli was old the stems were brown looked like the broccoli was going bad I will never come here again read more

My sister and I came for a fun day putting and got two desserts and a side of fries. Not only was the food out super fast it was soooooo good! Our server Ashley was super nice and always checking up on us! Very content with our visit :) read more

Chili's - My sister and I with our half eaten lava Molten Chocolate Cake, fries, and Skillet Chocolate Chip Cookie. - Tex-Mex Near Me - Riverside, California

Idk why this location has bad reviews but our food was delicious and also affordable we'll be back!

Wasn't really satisfied with anything I ordered. Got double fries as a side and idk if I'd even call it a single order. Steak was cold and the chips had salsa all over the top of them when they came out and I don't even like salsa so I didn't even eat them. Just an overall bad experience read more

Service was good... food not so much. Ordered the rib eye, showed up at the table looking like a boneless pork chop. Ok fine, what can you expect for a $22 rib eye, but then with the first bite I discovered that they cook their steaks in the grease they cook their hamburgers in and this creates the most overwhelming taste of hamburger. Maybe other food is good here, I don't know, but avoid the ribeye... read more

We arrived close to closing time and all I can say our service and food were great! Jacob was our waiter, and even though we arrived late, he was still very attentive and always checking to see if we needed anything else. Definitely recommend this Chili's for the great service and the great food! Ambiance was perfect! Thank you! read more

I am rating this chili's a 1 because I found a child's drink lid in my drink. Absolutely disgusted. I decided to still stay and try the food after that, The food took a long time to come out, I want to say about 30 minutes or more. Staff also took a long time to take old dishes out of our way. Staff also doesn't know how to take care of large parties. Needs a lot of improvement. Very disappointed. Manger started to paid attention when he saw me on my Yelp app. read more

Chili's - Tex-Mex Near Me - Riverside, California

Chili's never disappoints. Jay, Sandy and Wyatt assembled our curbside pickup order. The order was exactly as placed and I didn't have to wait. Thanks for the great service! read more

Chili's has always been my favorite restaurant. I loved coming here as a little girl. Now that I'm a grown woman, I still love it... The Cajun chicken pasta... the Texas cheese fries... the chips and salsa... the baked potato soup... these are all the elements of having the perfect meal. God bless chili's... God bless.. read more

I love this location & the bartender Abi is my favorite! She is always so happy & attentive. She keeps me coming back to this location!

So our family use to be a big chili's fan, now not so much. We decided to do chili's for dinner after seeing a movie. My sons choice. My husband had chili tacos, my daughter the chili, I had Cajun chicken pasta and my son had cheese pizza. The best thing was his child's cheese pizza. My daughters chill ( which she has always loved from here) was burnt and looked liked dog good. No crackers offered. My pasta was dry and had no flavor. My husbands tacos had that same gross chili on them. It was the worst $36.00 I've spent in a long time. Oh and one more thing, we were not greeted when we walked in the door. It took a minute for someone to greet and seat us, which is also unusual for chili's. I would even cut them some slack if they were super busy but they weren't. Which is also why I can't understand why our food took so long and was like warm..... just an all around not good evening. I seriously doubt that I will ever visit this location again and am having a hard time seeing when I would visit any other Chili's restaurant. read more

The service in chili's riverside was terrible!! Our food was ok, not complaining there. We had a party of 4 had side salads before our entrees never got any utensils to eat the salads, until our entrees where just about served, I even considered calling chilis on my cell phone to request utensils. We never got any drink refills, we really didnt have an idea who our server actually was.No one came around to check back ask how things where. I think this is an ongoing problem at this restaurant from what i am reading in the reviews! read more

The restaurant was packed but we did not have to wait long to be seated. Baseball and MMA were playing on the TVs around the bar area where we were seated. The burger I ordered was a little dry and the portion sizes were not worth the price. However, our waitress was great! Our group still tipped her well although some of us left the restaurant still hungry and a little disappointed. read more

Went to the local chili's by my friends house. Actually was very disappointed with the service as Chili's usually employees very happy, friendly and outgoing people. Their was no hostess to greet us so we went to the bar area and took a seat. Then the bartender was slow as molasses to greet us. When she did she still didn't take out drink order. My patience was low n the only reason we didn't walk out was because I really wanted to try their new cherry margarita. The drink was good service was meh. read more

Hey Chili's what happened? I was there for lunch today, 1pm the service was horrible, too bad the service used to be good. The foods the same but the service... The waitress had an attitude, yeah I saw the eye roll. Get the order right and perhaps check on your tables from time to time. She was off the floor more than she was on it, and where was the manager? You can always tell when a business is poorly run by not ever seeing a manager on the floor. Isn't a managers job to manage your staff? You and your staff needs to be retrained or just fire the entire staff and start over. So Chili's leaves a message and the problem is over? There would be no need me to reach out to you with details if you did something about other comments I wouldn't have had to leave a review. I'm not alone, my comment is just recent but this is obviously an on going issue and you know about! So fix the problem! I won't be back, so good luck with that! read more

Not happy with this restaurant we waited 1 hr to get our food not one time we were told that the kitchen was backed up by the time the food came out we needed to leave . There was a guy from Amazon eating next to us and he had to get up and get his own fork. Sucks after a hard day at work you get bad service to. Our waitress was nice but never apologized for the food taking forever. read more

This Chilis needs some work desperately. Who is training the staff here? Came on a Thursday night for football, wasn't overly crowded. Hostess told us to sit at a table and someone would bus it for us. All waitstaff ignored us for about 10 min, until my husband started asking them to please clean the table. Only one young man, Ishmael, was polite, apologized and cleared it. Although it took him 5 min to get back to wipe it off and take a drink order. Drinks came out fast, he could tell we were aggravated. He was apologetic and gave good service after that. He saved Chilis from getting 1 star. We ordered food and he kept us updated and checked on us. Food came out eventually, Ishmael checked on us often and we left much happier than we were the first 20 min. He's an asset to Chilis, we will be back and only sit in his section. If it weren't for him, we wouldn't be back at all. read more

This Chili's is walking distance from my house and go pretty much every Friday Night for their HAPPY HOUR. They by far have the best happy hour in the area. Happy Hour is Mon-Fri 4-7pm and then they have a SECOND happy hour starting at 9pm Mon-Thurs. I normally get Vodka Sprit for $3. They always make their drinks strong so I only have 2 drinks and I'm ready to start the night! I personally am biased towards Chili's food so I don't order anything. The only thing i have are their FREE chips and salsa. read more

Average at best. The food is usually decent at this location but the servers vary greatly. Our server couldn't care less about being there and the hostess had zero sense of urgency. Biggest complaint - this is the third time it has happened - that our food came out before all of our drinks or even our appetizer. I'm done trying to make this experience work. read more

Placed an order for takeout via online app. Was easy to use and had simple options to request extra dressings and request to have items excluded and items placed on the side. Specifically a salad was ordered and tortilla strips were requested to be put on the side. They ended up being put on the salad anyway. A little more attention to detail would be wise. Food was good and all else was to be expected. Was pretty close to eating in the restaurant. I'd still eat there but will be more careful about checking items to-go. read more

Chili's - Aaaaand there they are. - Tex-Mex Near Me - Riverside, California

See all

Haven't been to Chili's in a while and I don't think I'll be coming back. My husband ordered the 3 appetizer meal with the sliders, chicken tenders, and southwestern rolls. He did not eat the chicken tenders. I ordered the bacon burger with fries. We also got chips and salsa with guacamole Food tasted great. Service was great. After a few hours at home we noticed our stomachs were hurting like heck and we were both sweating profusely. I will spare the rest of the details but we got food poisoning.... I don't know if they prepared the meat wrong, if the meat was old, or if they didn't store the meat properly, or if someone didn't wash their hands, but we got sick from something served to us. This is an avoidable situation and just the thought of how we got sick disgusts me. read more

Some of the food servers should not be in the business of serving food. They don't pay attention to anything. Had to ask for everything I needed, refills, silverware condiments. My waitress would walk past the table and not even ask if we needed anything. read more

I would give this place a zero if I could. We ordered over the phone a meal for two and waited at home the 25 minutes before going to pick up our order. When my husband arrived he paid for the order as it wasn't ready. Then they gave his order away to someone else so they said they would remake his order but now they are telling him one of the entrees we put in for the meal for two was not part of the deal although the girl over the phone took it. He has been there over an hour trying to get a simple order to go that should have been ready almost 2 hours ago. As my husband was waiting in the bar area for our food lots of other customers told him they won't order from this chili's anymore because they mess up everyone's orders! read more

I only ever come here when someone gives me a gift card, and I remember why every single time. Servers are idiots, food is mediocre, and the kiosk that used to pay your bill doesn't work. As we speak, I'm waiting outside after my husband and I spent 10 minutes trying to pay our bill with gift cards. It's ridiculous how many people it takes to resolve a simple situation. read more

If I could leave a ZERO star review I would because quite frankly the lack of customer service and just general disregard for people is appalling here. Judging from other reviews I am not alone in this sentiment; First let me start: Me, my girlfriend, and her son show up to not even a welcome or greeting from the hostess, we then proceed to get shuffled off to some corner booth with no drinks or appetizers offered, and then to add insult get ignored by multiple waiters who clearly saw we have yet to be helped. Finally after about 25 minutes of not even being acknowledged we get up and leave, mind you it was not busy yet just the normal early evening crowd. If that is how you want to operate a franchise our money is better spent elsewhere. Please retrain your staff here on basic etiquette and interactions at this location ASAP. read more

We really enjoyed dining in this location. Monica was our server and she was great! Very attentive and sweet. She was on top of everything! My family and I love their chicken enchilada soup and chipotle crispers! The bbq ribs were also really tasteful here. They had just enough bbq sauce and weren't so dry. There's something for everyone to enjoy in the menu. I will definitely be driving to this location instead. read more

I love chili's the 3 for 10 is the best deal. I always went to a corona location but since I moved I found this location. I decided to do a phone order since their website was having problems. I got the 3 for 10 and a side of chili of course. order was going to be ready 15-20mins I got there no later then 15 since I was in the area tell me why I live 5 mins away and my food was colder then yesterday. My fries were cold and tasted like a day old my burger was cooked how I asked but cold and my chili was cold. I was not late and I did not wait more then 20mins to eat. Very disappointed with my food, even McDonald's had hotter food then them. So if you like your food hot might have to ask them to keep it on the grill a bit longer while you get there. Definitely will try another chili's location in the future. read more

Worst curbside! Waiting over 45 min. After arriving on time. To still have to go back for not completing the order!