Stopped by for lunch and there was no wait. This was our first time to this location. We were seated and quickly contacted by our waitress, who was also working the bar. Late lunch time and there was no crowd. The music was not too loud so we could have conversations. The food came out quickly and was hot. The food tastes good. It was a typical Chilis as far as the flavors. read more

Chili's - Chips and Chips & Salsa - Tex-Mex Near Me - Willis, Texas

Today, we decided to go to lunch at Chili's. Our server, Alyssa, was very attentive and helpful. The bartender was amazing, and the resolution breaker was also excellent but that's where the positives end. The presentation of the food was good, and the restaurant itself was very clean. Unfortunately, the mashed potatoes were cold, and the steak was overcooked and tough. It didn't taste like a ribeye at all. The broccoli was the best part. Because of this experience, I would not come back again. read more

Chili's - Triple Dipper - Tex-Mex Near Me - Willis, Texas

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Yesterday was my 2nd time to visit the new Chili's in Willis, Texas. Both visits have been perfect. On my first visit, which was on Labor Day, my server was Jay. The service and food were awesome. Jay is such a wonderful server. The restaurant wasn't too busy so we were able to chat and I learned he is in culinary school. I told my son about the wonderful experience and when I told him the server's name, he literally screamed, "JAY!!! We love Jay and miss him." Apparently he was a server at the Huntsville Chili's where my son and his co-workers often visit and Jay was frequently their server. Small world! So on my 2nd visit, yesterday, my server said his name is C. Just C, no other letters. Very easy to remember. He was also a wonderful server. The food was excellent both times. I had the same thing each time-Smash Burger with fries. It's sooo food. Cooked just right. I am so happy Chili's built a restaurant here. The one in Conroe is not far, but it is much bigger and usually much busier because Conroe is at least 20 times bigger than Willis. So thank you Chili's, Jay and C! read more

Chili's - Smash Burger with fries. nom nom nom - Tex-Mex Near Me - Willis, Texas

First, I am very glad Chili's opened in Willis and the food has been good each time. However, tonight we were both annoyed. Walked in and the restaurant was basically empty (it was just before dinner hour). I asked for a booth, all booths by every window were empty. The hostess seated us way in the back by the restrooms. I asked for a different booth and she said the others were dirty. There wasn't any dishes on any of those tables, maybe they just needed to be wiped down. I don't know, but there were probably 20 open booths. The waitress was just okay. Not bad, not great, just okay. read more

My family loves a Chili's! Great menu with lots of options for everyone to be happy. The burger deal is the best in town! Cheaper and way better quality than going to a fast food restaurant. So happy this Chili's is now open in Willis! read more

Chili's - Fun for everyone! - Tex-Mex Near Me - Willis, Texas

3 for me is such a good deal big burger or BIG crispy chicken sandwich all with fries of whatever side you want plus and appetizer plus a drink for $11 you cannot beat it! Beautifully designed and maintained for perfect ambiance. Service is always wonderful, bartenders are super friendly! read more

The food was good. Hot and fresh but the flour tortillas were chewy. Had a hard time chewing them up. My guess they were microwaved and then wrap in foil. They were all stuck together. Not saying they did that just my speculation. I will go with the corn next time. I will be back because our experience was good. read more

Business is already under water, unable to keep up and provide good service and warm food

Today's visit was such a disappointment. The food was good, HOWEVER the interactions I had with a manager named Haley was nothing short of ridiculous. She's rude and has a poor attitude and SHOULD NOT BE IN CUSTOMER SERVICE. How she became a manager is beyond me. The disrespect she had towards me, my family AND the other staff was absolutely unprofessional. This location needs to take out the trash and FIRE HALEY before business starts to suffer because she doesn't know how to treat people!!!! read more

Great experience at the Chili's in Willis, TX! Friendly staff, quick service, and hot, fresh food. Clean restaurant and a relaxed atmosphere. Always a solid choice--will be back! read more

Every now and then, a franchise truly surprises you--and that's exactly what happened with the Chili's in Willis, Texas. Chili's doesn't always have the best reputation for cleanliness or food consistency, but this location is a total standout. My wife and I decided to stop in for something different, and we were blown away. The restaurant is spotless, the food has been fresh and consistently delicious, and the staff is incredibly kind and welcoming. Nico was absolutely the best server we've ever had. Not only is he an incredible human being who genuinely took care of us, but he's also a trainer--and it shows. He's setting the bar extremely high. Chili's, don't let this guy go--he's one of a kind. We've been back twice in a week and a half, and both visits were equally excellent. This has officially become our go-to spot. If you've had a bad experience with Chili's in the past, do yourself a favor and visit this location in Willis. Honestly, it's so well-run it should be the training model for the entire brand. read more

I ordered take out and was pleased to be greeted enthusiastically. We got SW egg rolls. The filling was delicious however they were undercooked. They were soggy. I'm guessing the leftovers will crisp up nicely in the oven & be delicious. This is my first time to the new Willis location and I will definitely try it again. read more

Mandy is amazing!!!! Give that girl that hoodie!!!!! On top of our order, our drinks kept them filled speedy service she was great!!!!

Clean restaurant, staff was on point and food was out quickly and prepared well. Would recommend to everyone

I had lunch at Chili's in Willis Texas today I went to the restroom there was somebody in the other stall as I got out and employee was waiting at that time the person got out of the stall which I found out was another employee as I was washing my hands this employee watched straight out of the bathroom without washing her hands and straight into the kitchen disgusting I will never eat there again so take your chances at the Willis Chili's. read more

I don't appreciate them charging over $9 for a tip when all they did was serve me what I already ordered online. And then not say anything about it. I noticed after I had payed. read more