Just had a very disappointing experience. Online it said it was a 10min wait to be seated, but there was no wait which was awesome! Being in the hospitality it's hard knowing when a server is double seated or even triple seated, this helps me understand why the service was bad. Two of us got the new 3 for me special, we asked for the appetizers to come before the food. We got our drinks and waited for the appetizers, however they were not coming, and then the food came out. We asked if we could get the appetizers since we didn't get them at all. The waiter was upset and kinda rude when we asked for more water, and more ranch. Made a comment that we drank the drinks fast, which I found kind of rude. After my original margarita I ordered another one. We ate and asked for a box and never got the margarita or the ranch we asked for at the beginning. It was an interesting experience I felt like the server was overwhelmed and caused her to be rude. There was two tables around us that were dirty for at least 40 mins of our 50 min meal. read more

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We drove over to this area to see a friend & Chili's was a perfect place for lunch. We only had to wait ten minutes for a booth. Maro was our waitress. She was very good. Two of us had the 3 for $10 special. Husband had the salad and I had the soup for our starters. Both were excellent. He had his favorite entree, chicken crispers with corn. It was as good as every other Chili's. I tried the burger, with corn on the cob, and neither disappointed. Our friend had the California turkey club sandwich with fries. She raved about both. This Chili's was like so many others - clean, friendly, accommodating. It is consistently good. Service was excellent. Food was good and filling. We had a lovely lunch, with Chili's help. read more

Eh, needed some food. What I got the Shrimp fajitas and the Chicken Nachos appetizer. The Chicken nachos were okay... The jalapeños on the nachos were soft and not crunchy. I barely tasted the chicken. I was surprised it came in already made pieces. I thought it would be a bunch of nachos and the stuff piled on top, I shouldve looked around the Yelp pictures.... The shrimp fajitas had surprisingly a decent amount of shrimps. It was okay... The rice tasted overcooked and there was no spicy sauce to top it off. Environment This is across the Winter Garden Village, next to Panda Express. The place seems to always be placed but we got seating. Niceness of staff The staff was nice, he brought out more jalapeños when I asked and also helped reset their system that was having an issue. DO NOT CLICK ON THE DESSERT OPTION....Its a trap.. and it gets stuck. Dollar Decent pricing. typical chain stuff... There is a small table kiosk on the table that you can order desserts from and also if you have already ordered drinks you can re-order on the table kiosk. You can pay on the kiosk with card and get the receipt. Yes? Not a yes I love going here.. Its chain, I try not to go to chains. I avoid when I can. I think I can find better local tex mex. But when I am in desperate need of food, I would go here. #WendyWanders read more

Chili's - Shrimp fajitas - Tex-Mex Near Me - Winter Garden, Florida

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Decided to go back to that familiar restaurant we all know for lunch. We were greeted immediately and hostess was very friendly. They have a pretty good lunch deal. Myself and my friend had lunch. Out the door with a bill of $23.00. Not a bad price considering with this economy no one has extra money to go out to lunch these days... Kinda wish they would come up with some new things in the menu...enjoy! read more

Been here many times. Food and service are pretty good. Had the biggest Karen at the table by us, screamed at her kid at least 6 times. Staring at me everytime she did. Ruined the experience. Gonna still give 5 stars cuz idk what chillis can do bout that read more

Chili's - Creepy, mean lady staring at us the whole time, after yelling at her kid - Tex-Mex Near Me - Winter Garden, Florida

Normally one of our favorites places but they were apparently having an off night. Server was less than attentive and rather dismissive of our party of 5. Will go back again to make sure this isn't the new norm as we like the food and atmosphere usually. Fingers crossed this was a one off bad night. read more

Sometimes when we cannot figure out where to eat - we choose a place like Chili's simply because the menu is large. We went in on a Sunday afternoon around 2pm and was surprised to see how busy it was. We were seated right away but it was over five minutes before a server greeted us and offered to get drinks. Again - it was busy. My husband and I both did the "two-for-1" drink special with yuengling. We find their margaritas are very week and stopped drinking them years ago as it was only the mix we tasted. We bother ordered the bacon avocado grilled chicken sandwich. The sandwich was very large and in fact we decided that we easily could have just ordered one and shared it. We ended up taking left overs home. One thing i did note was that while the servers all appeared to be up-kept and pants were at their waists, the male leadership team did not display this look. I felt it odd that some of the male leaders pants were sagging so bad and it didn't give off a professional vibe. read more

Chili's - Bacon Avocado Grilled Chicken Sandwich - Tex-Mex Near Me - Winter Garden, Florida

winter garden FL Chilis is by far the worst chilis of all. cold food, taste like from a dirty cooling surface. just terrible. and we like chilis. just stay away from the winter garden Florida location read more

This is the Chili's you're looking for. Assuming you're looking for a Chili's. And if you are, then you know why, so I don't need to tell you. And this one is just like that. Same floor plan, same decor, same menu. This one has excellent service, too. Perhaps better than you're expecting. Of course, the struggle at Chili's is to have a meal that contains less than an entire day's allotment of calories. There are limited options in that regard. I like the ancho salmon, which is pretty good. And only about 500 calories. I have to say the broccoli that came with it was perfectly cooked and delicious... dipped in the ranch dressing... that came with the loaded boneless chicken wings. But that's another story. read more

Chili's - Loaded boneless wings - Tex-Mex Near Me - Winter Garden, Florida

I don't know why this place has such a low rating. Yes, it's a chain restaurant, so you should know what you're getting yourself into. It's your typical American with some Tex-Mex items. We ate here on a Sunday for lunch, but we've eaten here before during the dinner rush. We usually find a seat in the bar (FREE chips & salsa). This time was no different. FOOD: Typical food. I tried the quesadilla explosion salad, as well as the creamy jalapeño buffalo boneless wings. The wings were okay. They reminded me of chicken nuggets tossed in hot sauce. The salad was good. I would order it without cheese in the future. There was so much cheese. We also got some chips and salsa for sitting in the bar area and added some guacamole. SERVICE: The ladies who were waiting on the bar area were really great. They worked as a team and helped each other out, which seems to help cure issues. We've been here at night when one server is working hard and the other is slacking. It's usually a nightmare. The manager, Lisa, was very helpful. We had an issue with using a coupon, and instead of being dismissive, she was patient with us and explained the policy. Yes, I'll eat here again. Contrary to the other reviews, I don't think this place only deserves two stars. read more

Chili's - Creamy jalapeño buffalo boneless wings. - Tex-Mex Near Me - Winter Garden, Florida

I want to give a shout out to Chris the manager. He went above and beyond. We placed an online pick up order for Its Just Wings, it was supposed to be 32 piece Bone-In, but they were boneless. We went back in and let them know. Immediately he took care of the issue. Chris offered us beverages while the wings were being cooked. He was super friendly and even let us keep the other boneless wings since they would have to throw them away. The wings itself were incredible as well! Perfect service, and perfect meal. Very satisfied! read more

The waiter, let's call him "Derrick", was super odd and hostile about us trying to order food right away in an effort to eat quicker since we were hungry and waited 10 minutes to be talked to. The hostility made us uncomfortable so we left before ordering. If it's against policy to order food right away that's fine. But no need to be hostile when we were being very kind. Thanks Derrick read more

Ashley our waitress was amazing! Everything came out quick and hot My favorite drink is the sunrise margarita read more

I haven't been in a Chili's in a long time, and I was very surprised and impressed. Service was friendly and quick, food was good, highly recommended. read more

Ordered a small party platter should feed 3-4 ppl but what i got will barely feed 2.... This placed used to be good but now down hill service read more

Chili's - Small party platter Steak Fajitas - Tex-Mex Near Me - Winter Garden, Florida

Friendly servers and great Chilis food - great menu selection as well, which is why we love it here.

I got here early just after few mins opened. The host greeted us with big smile. We got 2 for 22 deal, shared Texas fries and two entrees. BBQ burger and chicken fajita. For the little one we got chicken pasta and broccoli. Everything was good except guacamole which tasted old. The waitress was friendly too and when I ordered wrong queso she quickly took it back and fixed our order. The chocolate fudge dessert was yummy too. Took one star away because bathroom was filthy. read more

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A lot of food for the money.. Great service as always and the best, Nice cold beer. read more

Always great! I like that they change the menu every so often! The service has been better these days. The ambiance is always clean. Chili's will always be our go to place! read more

Chili's is always a family favorite but tonight i'd have to say disappointed is an understatement. Imagine ordering the honey chipotle crispers and receiving this, unfortunately the winter garden chili's only continues to disappoint me. read more

Chili's - Honey-Chipotle Chicken Crispers - Tex-Mex Near Me - Winter Garden, Florida

Just had one of the worst experiences ordering take-out!! Placed an order online, went to pick it up shortly after. First time at this location since we just moved here. Walked in, waited for a few minutes while workers carried on their conversation. Finally, one pointed towards the back and I wandered off to find it myself. Another 10 minute wait while my food was sitting there, waiting. Again, no one around. Then a person walked up, ignored me and walked away. I finally flagged someone down who grabbed my order. She pulled each item out, opened it and showed that everything was there, then left all the lids off and walked away. Um, okay. I get home, the queso is half full, the chip bag is half full of stale and undercooked chips. Our food was extremely cold. None of the sauces we asked for were included. Really disappointed, we won't be returning! read more

Chili's - Tex-Mex Near Me - Winter Garden, Florida

Had to post for this location as this is not the 1st or 2nd time there has been an issue. I & my granddaughters were to met up with their parents for dinner. My daughter & her husband got to the restaurant about 20 mins before us & were to order the girls meal so by time we got there they could sit down & eat. When we got there NO one had even been to their table after over 15 minutes. We went to their table & sat down & after over 5 more minutes we got up & left. During the entire time my daughter sat there & the 5 minutes or so we sat there 7 servers walked by & no one stopped. When we got up to leave the manager who was standing at the back talking to another guy looked at us & this time although he made no move to come to the table raised his voice & said someone will be with you in a minute. We told him not to bother as we didn't want to disturb him or his staff & went elsewhere. Oh & by the way this was during the week around 6:45 & over half restaurant was Empty read more

It's a chilis, so you get what you expect which is that it's not great and not terrible. Three stars seems too generous but two is a little unfair. Stick to their texmex cuisine and you'll do alright. Order a steak and you'll sorely regret it. read more

This was my first time at a Chilis in YEARS. I actually didn't even know this Chilis was so close to my house until our friends decided to meet there. This restaurant was not even that packed on a Saturday night. We got sat for a table of 4 in about 5 minutes and right at prime time dinner time too. The menu was a lot different than I remember. I went for Cajun pasta. Can't go wrong with a bunch of crabs. I was very impressed with my dish... just the right amount of spice. My boyfriend on the other hand was not so impressed. He loves his meet rare. And Chilis has a company policy where they have to cook their hamburgers and meat at medium well to well. I understand that for safety reasons and they don't want anyone to get sick... but that isn't even how I would like my hamburger cooked and if I'm paying for it I would like it how I want it... or I could just go home to my grill and cook my own burger really... but we're paying to eat at Chilis. My food was delicious. I would totally go back to try they're chicken crispers because they have a lot of flavor but I don't think I would go there for a burger again. read more

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They used to be great for a drink and a bite to eat after work. Now sometimes they close early so it's no longer dependable. It's no longer worth trying to stop in. read more

Food was ok, not worth the price we paid in our opinion. Server was VERY good (and only thing saving this review honestly). Seems like they were understaffed but the place was not busy. Took several minutes standing up front for us to be seated. Table was "sticky" and who ever "cleaned" it only swept the crumbs on to the seat which we had to clean (gross). Several employees standing against the back wall talking to what appeared to be the Manager. If the seating area and tables are that unclean i can only imagine what the kitchen was like. In a time where people are struggling for business, didnt feel like anyone cared about this place that was in charge. The server got a good tip as she was the only bright spot in this review saving it from 1 star Highly doubtful we will be back. read more

It's great prices during happy hour- but it seems that a lot of the servers want you to reorder on the kiosk on the table. It really wasn't busy at all and I visited on a Friday night with two of my kids. The food was good but not great... all In all it made for a nice weeknight dinner with the kids. They had fun, so that's what's the most important. read more

Amazing service. Literally the best we have ever seen. Mona our service was awesome. We rarely leave downtown winter garden (hard to pass on a golf cart ride) but we were so glad we did. Great food, great 2 for 1 drinks! Go to this chilis! read more

Back story on this Chilis and it's a good one..so stick it out LOL Loyal member of this chilis since it opened, always enjoyed coming and having our favorite server for years. Fast forward to 10/11/2016..my daughter 6th birthday and all she wanted was a grilled cheese and lava cake... that night was a NIGHTMARE from food,staff and management we walked out in discuss and had to deal with a horrible birthday that scared her and she never wanted to go HERE EVER again...we called spoke to management and corporate and they apologized and sent us gift cards..I YELPED them a NEW ONE but after they did that I took my Yelp down and used the cards at another chills in Clermont..For months we would drive past this Chili's to go to the Clermont one, until one day in Sept of 2017.we told our daughter let's go and try them again maybe they have changed...almost a year later .. it was a Saturday mid afternoon it was slow ..Lots of tables open got greeted sat no one came to greet us for 10mins got up moved to Bar area servers walked by us again no acknowledgement 8 mins ..got up and walked out Manager heard the commotion came after me and my family told us to come back and he would give us his best server!! NEVER WENT BACK AGAIN!! DID not Yelp it I was NICE..We would drive to Clermont and spent our money there and they got all my good YELPS!! STILL with me? So here we are tonight almost another year and this is how it went ..Used the NOWait app to put name on list while we drove there since it was Saturday night it worked go in and was seated in timely manner told hosts we wanted the best server..Patty came and took care of our drink and apps as we got to know Patty we mentioned to her our past experiences there and she told us that Yes it was bad the past 5 years..a lot had happened with the change of DECOR and management and staff. Still some rough patches but in time they will get it right..Patty was very attentive and Manager MATT Dickey was running food clearing tables and checking on us and others around us..it was great to see that...we took care of a problem on our bill and THANKED US for coming back and giving them a try..overall food was great service was spot on after our DRAMA and we will come back and ask for Patty and MATT again..THANK YOU FOR WINNING US BACK...hope it stays this way..it's a long ways to Clermont lol..Thanks .. read more

Honestly, we stopped going to chilis years ago, we just stopped enjoying the food. But today we were craving chips and salsa and fajitas, and wanted to stay close to home. We are very glad we tried this chilis! The staff was so friendly, the chips were light, crispy and salty just right! The show stopper was the fajitas though! We got the triple, with chicken, steak and shrimp. They came with rice, beans and the standard condiments. It was a HUGE order of food, we could have easily shared one order. Plenty of onions and green peppers, and the skillet they came on was smoking hot! Giving all the food a nice char. Just so good! We will be back! read more

This is my family's favorites place to have a meal that always puts the yummy in the tummy! The staff are friendly and the food is scrumptious! Just found out the month of September is dedicated to raising funds for St.Judes Children's Research Hospital. Make this your next stop for family food and fun! Thank you to the most awesome read more

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They are a hot mess. Super rude and not understanding. While other businesses are going out of their way to rise to the occasion, these guys just don't care. Their website is all screwed up and are actively misleading customers wit their deals. I sincerely hope they tank after COVID and allow a better restaurant to take its place read more

I came to Chili's and expected a good time. Since I am a teenager I felt excited to eat with friends. But service here quickly changed my opinion. I ordered chicken tenders and I asked for BBQ sauce and when the food came there was none. I didn't think anything of it so I asked a few more workers. It wasn't until the 3rd waitress finally came and brought me my condiment. I was sitting with my cold chicken tenders for a good 10 min until it arrived. My experience wasn't the best and since it is lunch hour this establishment is empty so how hard is it actually to bring my BBQ sauce. I'm typically a fan of Chili's but this may have altered my thoughts on Chili's permanently!!!!! read more

Chili's - Dining area - Tex-Mex Near Me - Winter Garden, Florida

Our party of 6 had little wait time (before 7 pm on Labor Day) and we're seated within a few minutes. Our waitress was prompt and efficient. She brought us our drinks very quickly and actually cared unlike other restaurants... The chips and salsa, along with the food, was all quite satisfying. I decided to get the "ranchero chicken tacos" with a side of rice, and it worked out to be a tasty meal for somewhere under 13 dollars. Paying is easy, since there is a terminal on the table that can accept card info, and allows you to tip. The booths are kind of cramped for 6 people but we made it work. It was clean before we got there and the staff accommodated is very well. read more

This is a chain restaurant and we have had some hit and miss service here. This last visit was much improved, but they were pretty slow the night we were there. They allowed us to sit in a larger booth even thought the section was closed. My mom ordered a salad that ended up having jalapenos on it so too spicy for her to eat. I guess we lucked out that my husband would eat the salad when his salmon came out over cooked. Love it is always happy hour and is a place we will continue to visit since they do correct errors and we typically have good service. read more

Mango chili Chicken was the smallest piece I have ever gotten. Tiny rice. Small beans. I will not visit this chilis again. Poor service. 5 by 5 inch napkin thin paper towel. Hell the margarita grilled chicken was 3 pieces. My name is bill my email is picubill@aol.com read more

Chili's - Mango chili chicken. - Tex-Mex Near Me - Winter Garden, Florida

the "street corn" looks very appealing and satisfying according to the photo in the menu. What I received looked nothing like picture, I understand pictures on menus almost always look better because of the re-touching, but this wasn't even close. It wasn't worth it, you get what you pay for honestly this goes for all the food. read more

Chili's - street corn looked very satisfying on the menu - Tex-Mex Near Me - Winter Garden, Florida

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"Chilling" experience at Chili's! Six of us went for dinner at Chilly. The negative experiences were: 1. The the staff seated us at a table that had spilled food and a chair that was dirty. We cleaned them. 2. We did not get time to look through the menu and a waitress came to serve us. She asked how we are doing and then said, "we are very busy". She didn't give us time to even respond and I said I didn't look at the drinks yet 3. The waitress continued by asking us if we want to place our order for drinks. My dad asked her what kind of bottle beers do they have and she said that she couldn't hear because it was too loud in there. She was at the opposite end of the table from where my dad was sitting so my dad had to speak very loud for her to hear. She then said that they have Corona and another beer. My dad told her to get the Corona. She left to get our drinks and then my dad went at the bar and found that they had many more bottled beers. Hence, we found that the waitress lied The waitress was not courteous; she was not professional; and she lied. So we left ... regardless how busy a restaurant is, courtesy and professionalism is important at any job especially in the service industry!!!! Why did the waitress display that "inappropriate behavior"? Was she incompetent? Is she a racist or just unhappy to do her job? It could be many things ... regardless this Chili's need to take a look at their employees... given we are not the only ones that rated this place lowly read more

A-OK. I've been here several times on the weekend, and the food has always been what you would expect from a Chili's. The last time I went on a Sunday evening, we waited over 40 minutes for our food to come out. The icing on the cake was that my medium-rare steak came out a crispy well-done. The only reason this isn't less than a 3 star review is because of how the manager handled it. He apologized, comped my meal, and remade the entire steak entree in a to-go box for me. read more

Chili's - Ribeye - Tex-Mex Near Me - Winter Garden, Florida

Matt the manager does not understand hospitality and thought it no big deal that they gave away my to go order on Mother's Day. After having to wait and the weak manager Matt did not bring out my order. The order was not right. Upon asking the manager to call me he was indifferent and unapologetic. I will not be returning. read more