THE BEST EVER...what more can I say? I'm a burrito snob, and Chipotle has never disappointed. It's so good, I even waited in the rain...8 months pregnant...with 2 toddlers...for over an hour...just to get a free fajita burrito. All 3 of my kids absolutely love this place! They're 3, 5, & 6. read more

Close to $9 for a salad. OK. Sub par. The serving is large. The guac is standard. Now the rush! That's a different story. I get that this is a line, chalk it up to subway style serving. You pick your stuff, move down a little, pick more stuff, move down a little, sauce/no sauce, move down a little, soda? No? Move down, pay for stuff, sit down or leave. Okay, fine. WE are not in NY though. If I want to take two seconds trying to decide if the healthy fat from the avocado in your guac is worth the calorie intake, let me have it! And stop eyeballing me because I'm filling up my water bottle with water at your free for all soda dispenser. I just paid $9 for your salad, don't you think I'd toss in the buck fifty or whatever for pop? Simplicity doesn't ring true to bliss in this case. read more

I lived in kent for a while before moving to Tacoma and this chipotle is way better than Tacomas. They are always super friendly and quick. I never have to repeat myself (like I do in Tacoma) and they know what they are doing (unlike Tacoma). Every time I'm up north I stop here. :) read more

Shout out to the night crew. Fast and friendly. Melissa went out of her way to give us great customer service. The food was delicious as well! Thanks! read more

You typical Chipoltle they have all the regular fillings. This is right in the middle of Kent Station ant there is plenty of seatting even some outside choices too. It is normally busy but they can bust out some burritos pretty quick like an assembly line. They serve beer too. read more

What can I say - who doesn't like Chipotle? It caters to every diet. You can get whatever you want. And it is consistent. You always know it will be good. This location is convenient at Kent Station and is clean and quick. read more

Ordered through the iPhone app. Burrito was MUCH better than the one I got to go @ Southcenter. Wasn't cold by the time I got home either. The lady who helped me out was really nice too. Hooray for Chipotle @ Kent station! I'll be going here for my burrito fix from now on. read more

I'll be honest, this review would have been a four star but after standing in line and witnessing one of their staff members sit and pester the poor girl at the register about how long her boyfriend and her had been together, it was annoying. The new queso had a thick film across the top and they had to use their scoop to break it up, then added to my burrito bowl. Next, as they scoot you along they try and sort in online or over the phone orders. I wasn't sure. At the end they don't have the price pop up in their register screen and when they say $15.24 for one burrito bowl, a small drink and a bag of dry as hell "chips" I nearly laughed. Aside from the dirty food case, half broken chairs in their seating area, the off trance house music pulsing like a low rent dead beat night club, this location needs a do over. Whenever their GM or DM decides to make a visit, I'd address staffing, the annoying conversation about KM football games, and let's focus on your in house customers because it looks like the attention is only on your orders made via technology and not by a person! read more

Imma be real. All chipotles are freaking bomb. The service is bomb, the food is bomb, and they always have enough seats here at this particular location read more

Tried the chicken tacos with mild salsa along with the chips and dip. Not a fan of the chips (you can get the same quality in a store bought bag) but the chicken taco meat was well seasoned. I'll be back again. read more

My favorite ! Easy, fresh, and fast their steak is so tender and juicy I recommend all my friends to come eat here!

Love this place!!! The food is so fresh. This one is close to home. I visit here often. My favorite guacamole too!!

The Kent location is wonderful! I order online and get amazing service. Mary M, Glenda, Mica and Synda are attentive and great at what they do. Always a great job with our orders. Sometimes at other locations I get very salty veggies or under done corn, but never at the Kent location. Parking can be tough, but I try to go during less busy times. read more

Love the food- usually. We've been coming here since they opened but have found it declining. The food is never bad, but the portions vary depending on the person you get to help you and so is how you are charged. When you dine in you can see all the different people who work there and can see who the hard workers are and who the slackers are. The attitudes between the workers and the rudeness of a hand full of the regular staff has made it to a point where I choose to go somewhere else most times when going out because I don't want to deal with them. read more

Hi there had a good time here today. Came here with my Uncle and I had a veggie bowl and it was mighty tasty. The chips and mild and salsa were even better. I also drank apple juice that was nice and cold. The service here was top notch. They even gave me a sample of something and it was good so I added it to my veggie bowl. I am for sure going to return there sometime in the future. read more

It's a common burrito. Flavor was not that exceptional. Step above Taco Time but that is about it. With all the Mexican restaurants around you would expect better but it's just the hype. read more

Chipotle is a Winner! The service is fast and friendly. The food is fresh food. You don't have to wonder what you are eating. The prices are very reasonable considering the quality and freshness of the food. The Chips have a lime salt taste to them and it is a perfect addition to any meal! read more

This is the best chipotle! We have eaten at most of the other locations in the Seattle and Tacoma areas and this location is a step above! All other locations should take a lesson from the Kent station location! They do a better job! They are a step above! read more

Love the way we can build our own Taco Salad. Used the online take-out a few weeks ago, and considering Chipotle is always crowded, this pre-order online made the pick-up fast and everything was made perfect. Best Chips (have a hint of lime) YUMMY! read more

I don't go here very often but I love it. I was very happy with my service today. We had a complicated time, first my daughter got a carnitas burrito but she wanted steak. After I paid and walked away I talked to this guy I believe his name was Nate, and he was very very nice and he said that he would take care of it for my little girl. It was super busy and the line was long so I was appreciative that he even stepped in to help. Then when I got home somehow I got the wrong burrito go figure, I don't know who's burrito it was but it wasn't mine. There was lettuce in it and no spicy hot sauce. So I called in and the same guy answered really nice, said he was sorry for the mix up, passed me to the manager, she didn't blame me for the issue and was so quick to offer me a new burrito because I wasn't happy with the one I got. I'm very happy and because of this great service I definitely will continue to go to this Chipotle! read more

Chipotle Mexican Grill - Chipotle Kent Station - Mexican Near Me - Kent, Washington

My favorite place! Fits my meal needs within being healthy yet still enjoying my meaty meals. The service is always welcoming and friendly. They are very good at informing you when you order something and it charges extra, some people would just do what you ask and you don't realize it until you get the check. My favorite part is the online ordering. The only food app on my phone would be chipotle and they are very convenient with it as well. If you are a chipotle fan I recommend the app for sure!(: read more

No complaints other than parking. The employees are moving with a purpose which I appreciate. They don't rush people they just move quickly. I go here often and always have good service and good portions. The one time they didn't have chicken ready, I waited and they gave me my meal for free! read more

Be very careful and count your change ! The food was good however, gave $100 paid for 2 meals and, was trusting enough not to check the change. When I got to check it back in the office I was $20 short.... Went back, talked to the manager who clearly questioned my motives. So, I left, too bad, wont be going over there no more. Manager definitely needs more training in customer service! read more

What's the big deal with this place? Stock price is a meteorite 592/share with a P/E of 55? The food is just so so, the service was okay. Personally, I'd take Taco Time any day of the week and twice on Sunday. I won't go back and I'd never buy their stock. read more

Fastest and most professional service I've seen in local business. I work in the industry and the ladies working counter and til got me in and out in 2 minutes with amazing food! Keep up the fantastic work Kent station Chipotle!!! read more

Dead on a Friday night. Only 2-3 people sitting and eating and 2 people in line. I ordered from their app with a pickup time and I arrived right at the pickup time, and it's still being made. Slow service. Especially when you have 3 people behind the counter and 2 in the back. Really? Food is good but service needs work. read more

Great location, but parking can be a hassle on the weekends and evenings as it is located in Kent Station. The food is fresh and the portions are good. The customer service is decent and they handle a packed house well (they are efficient). I will continue to come here when craving a quick healthy Mexican meal. read more

I love the food here. I eat her for lunch often and though it can be very busy they get through the line well. You can fax in your order but it seems like that doesn't go as well. read more

I think the restaurant is closed. Just drove by today and saw a sign for gyro Mediterranean grill.

I was happy to see Chipotle is gluten free friendly last week in Tukwilla, so we came to this location today. I told the girl (who was apparently new) I was allergic to gluten and could she please make my soft tacos with the corn tortillas. She asked (fairly unpleasantly) if I wanted her to change her gloves. I smiled and said that I would really appreciate it and thanked her (I'm super friendly and DO appreciate it, I wasn't rude or sarcastic.). She actually sighed and glared at me! When she turned to remove her gloves and wash her hands luckily the other employee at the counter overheard all this and asked if I was allergic. I told her I am and the first girl asked/whined, "Why do I have to change my gloves?" (WHY did she offer in the first place if she didn't know?!? And honey, I can hear you!) The second employee filled her in as she heated my tortillas between sheets of foil to avoid cross contamination. I love that there is at least someone that is aware of dietary allergies and I like to think that after my order the new employee will better understand in the future. Everyone else was helpful and friendly - and my tacos were yummy and I didn't get sick (bonus!). read more

Love this location. This is my goto chipotle: close by, good food, good service. Other locations are sometimes hit and miss but this one is consistently good. read more

This is the second time I've ordered through their catering service. If you love Chipotle, then you'll love their catering! Your food comes labeled, and nicely packed with everything you need in these awesome huge Chipotle canvas bags. This makes traveling and transporting very easy. Mary (catering coordinator) and Glenda (manager) were so pleasant to work with. Each time, my order was on time and ready to be picked up. They wheel it out on a cart to the loading zone so ease of pick up is great too! read more

The Kent location is one of the best in the area. The staff is always very friendly, helpful, and smiling. The store is clean and plenty of seating. Although you expect the food/food preparation to be pretty much the same in every location, that isn't always the case. I've visited other Chipotle's in other cities and states, and the Kent Station location is one of my favorites because...somehow the quality is better...overall. It's a very consistent and reliable store. If you're a "regular" Chipotle visitor (like me...where I will scout out the nearest Chipotle wherever I travel), and are familiar with the food, you will be pleased with this location. Good job, Kent Station employees! read more

2nd time I've ordered online and had to wait! today i had to wait 10 min for an online order and on top of that i was handed just a bowl without a fork, napkin or it being placed in a bag. Very disappointed with the service !! read more

I love the quality of the ingredients that Chipotle offers. The staff at this location is always on top of their game.

I frequent this location..the food is great but the customer service isn't.

The food was really great. My review was for the service. When I went in there was only one other customer in there since it was mid-day, yet I still couldn't get anyone to help me. I had sent in an order on their website and got a confirmation email so I know the order went through. When I went in to retrieve my order they had no knowledge of it. That wasn't the problem. I could have just as easily repeated the order and they could have made it then because they were so slow but the way I was treated made me turn right around and find a different restaurant for lunch. They had no time for me at all and when I was asking for help they just kept saying to move aside so they could help "real" customers and then proceeded to speak about me in Spanish right in front of me. It was all very unpleasant. I will not be returning and neither will my office. read more

I was refused service to keep the customers behind me happy. Went in at about three today and because I wanted to modify the menu items I bit I was told they couldn't serve me at that time, I told them they had done this before about a week ago when the line was much longer, and to that I was told if I wanted to move to the back of the line and wait for the people behind me to go through and get their orders then maybe if no one else came in they could make my food. I stepped outside and called to speak to the manager because he wouldn't come talk to me inside the store, and he then started yelling at me about how there was nothing he could do it and it was more of a priority to keep the other customers happy than it was to keep two paying customers happy. I've never had a problem with this location and have always left satisfied but after this managers lack of care and verbal abuse over the phone I will not be returning until something is done and will encourage others to do the same. read more