had an amazing experience here today with my boyfriend for his first time trying chipotle. our server justice had amazing customer service and all the vibes were great! the food was great (as usual for chipotle) and my partner noted how he understood the brands good reputation! great job to the team and justice for the amazing work here!!! read more

First, the entitlement of employees to expect tips for online pickup orders is ridiculous. We are paying for the product itself which means we expect the product to fundamentally be provided as it's priced and advertised on the menu - period. Second, the fact they actually construct the food differently based on whether a tip is included needs to be addressed by management - we've tested this theory and today was the final confirmation. We tip when we go in and are provided actual service, not for being given the item we already bought as a product of the company. Especially when we end up not receiving what we paid for. Idk if management has promoted employees acting this way, but it's a reflection of this organization's quality standards and moral values regardless. We paid the allotted price for what should've been a double chicken burrito with rice, beans, and some produce, but because we didn't tip for an order, they filled it 3/4 rice and like 6 pieces of chicken. It was terrible and did not deliver the product that was ordered or purchased at all. Again, tips are for service. We aren't against tipping, but recognizing the different quality of product we get based on whether the employees see it on the order initially doesn't incentivize tipping ahead of time - which is why we were waiting. In cases we tip cash upon pickup and show zero tip online, we get screwed because the employee thinks we're not tipping and does a terrible job. This attitude and mindset is completely backwards. The price of an item is expected to get you that item. We shouldn't have to be manipulated into tipping for the product to actually be what's advertised and ordered. We paid $13 for a chicken burrito and were given a dry, rice loaded bundle of crap. We likely won't return to this location at all, and if so, will only go in and order like subway to ensure they provide what we're paying for. read more

Greedy, entitled employees that require a tip to do their jobs. If you don't tip, you may as well not order online or you'll just get a bunch of rice and lettuce, and no protein. read more

OK man, this location is currently at 1.5 starts at the time of this writing. And in my opinion, that is way too harsh of a rating. I'll elaborate. I stopped by for lunch one day and it was just fine. Nothing special. Nothing amazing. But everything was just fine. The service was quick and friendly. The food was delicious. And the restaurant was clean. I feel like I really can't ask for much else. If you've been to a Chipotle before, I thought it represented the brand well and was well in line with my other Chipotle experiences. I don't want to discount anyone else's experience, but mine was as smooth as could be. I got in and out easily and left very full. I'd absolutely return if the urge to eat a burrito hits me again. read more

Chipotle Mexican Grill - Mexican Near Me - Nampa, Idaho

This is going to be short for several reasons. I normally don't rate chain restaurants, but we had to hit someplace on the way home from a memorial service, so found myself here. I wish I would have looked at the ratings and I would have been elsewhere. Seating was tight and not comfortable. It's a fairly small footprint. Lighting was okay. The grill area was clean. The trash cans were full and I mentioned it to the staff before I left. One shouldn't have to push other trash in to make room for more. The flavor of the food was kind of bland and it wasn't very hot, more like warm. The guac and queso and extra charges, so be aware of that. Make sure you look at the menu. A small drink was $3.10, so my option was a small water cup. No picture, it just looked like a cardboard bowl with lettuce on top of it. It is unfortunate that the prices have to be so high to pay the staff $15 an hour, only to receive subpar food. I can say I will never go back to a Chipotle. read more

Another place that's gone slowly downhill. Over $7 for extra meat on DoorDash? After eating the burrito I could tell no extra meat was added which is really frustrating. Some places you can get a whole burrito for that much. Still tastes ok but nowadays you get less food for more money. read more

Fire everyone that worked at 11 am Monday 03/30, charged me and my friends $13 for a kids meal and didn't change our order when we said they gave us the wrong food. And gave us chicken instead of steak. read more

The staff were polite, but the tables were dirty... It was 7:45pm and they are open till 10pm...and they were out of everything but steak and chicken. I managed, but I was disappointed. The chips were mostly unsalted... The steak was chewy and full of gristle. I got a combo bowl, and the split the meats.. the chicken was almost indistinguishable from the steak in toughness and strange gristley things hanging off. The food was disappointing, to say the least .. we paid $60 for 3 bowls and chips and queso... No drinks, just water... As I bussed my own table that I had to wipe down, the trash was completely overflowing... I hadn't been to a Chipotle in years, and I am not sure I'll make it a priority at this point. I'm hoping I hit the exact wrong time for this place on a Friday night. read more

.....Wow still in shock from this experience at this location. I get it we all make mistakes but for a group of people trying to get a quick lunch this was not it. Every other chipotle location is great but this one not so much. 3 words error, bone, and slow. When we walk in there was no line so straight to ordering it was. That line takes a curve when three workers apparently have never heard of the taco kids meal and it took 20 minutes to order a few meals. The worker charged us for 12 dollars for the kids meal and after we payed they said they could remake but it's not like they could magically put the money back on the card. So we walked out missing sides but still hopeful that the taste would make it worth it until I hear a gag and finds out there was a bone in the chicken. Not to mention the quesadilla was fused to the foil which made it nearly impossible to get it out of the wrap. All of that for a middle of the pack taste and empty wallets. Steer clear of this location. read more

After seeing from my email that there was a special going on if you buy 3 entrees you get free large chips and large guacamole . It was also in my app . So I go in to get 3 entrees , they barely put any rice in the bowls it was like they were being so careful not to put as that much but barely enough . They were going to light on the serving it was like the manager told them to be easy on the amount of rice and beans etc . Then I go to check out and tell the gal I have a thing that says I get a free large chips and guacamole. So she tried to put it in but it wouldn't work . So then she gets the manager . And he says no you have to do it over the app , well What is the freaking difference if I do it on the app or order inside ?. I want to see my food being dished out , not being served up when I'm not there . How do I know how much food they are putting in my bowls ? . So then I end up just buying one bowl , and the others who knows what happened to those ?! . Probably was given away to someone . I should have walked away left , went and ordered on my app , came in and bought my entrees and got my free chips and guacamole. I'm so disappointed. Because my husband and I like to go there once in a while to grab something quick and easy . I'm not sure if I'm ever going back there ever again . I'll find me another place to go . read more

The food looks great and tastes great! But my favorite thing has to be the quick and friendly service while ordering they helped me pick and weren't rushing me just ready! All around GREAT service! read more

Chipotle Mexican Grill - Burrito with the new Chipotle Honey Chicken. - Mexican Near Me - Nampa, Idaho

The worst Chipotle I've been to by far. Tortillas cracked from being so old and I watched her warm them up. Horrible service. Dirty location. The absolute worst part is the service. A line out the door and the kids working there talking and not helping anyone. Do not waste your time read more

The staff is friendly but on the slower side at this chipotle. The restaurant is usually busy when I go so sometimes it can take a while to make your order. I have only had them run out of items once in all the times I've been here. Ingredients taste good and I love the flavor of their chicken. The restaurant is open and has quite a few different seating options, including outside. read more

I HAVE NEVER BEEN SO DISSATISFIED IN MY LIFE. Why? Well the food tasted like crap, cold, not fresh, frankly watching everything they touch and then the food worried me prior. I went to this place on 01/02/25. Second day into the new year and I get this as my experience. Walk in, after getting ready for work just starting my day. Stinky, stuff, things smeared on the inside windows, awkward sitting area. Get to order, and it takes 3 different people to make a burrito and burrito bowl. I had to keep saying huh and repeating what I said to the people making the food. The food sucked, no drinks to offer other than glass bottle sprites and coke zeros which probably were expired. Costed over 30$ to feed to people, just the food no drinks. My burrito fell apart on the first bite spilled all over me in the car. You can guess the rest. I could keep going and get more detailed but you get the point. This place sucks, dirty, food is bad, parking is awkward, people are rude, people making the food are incompetent simpletons. If I could write the horrors I really felt and rate this lower then just 1/5 I would. -1 customer for life read more

Food was fresh and amazing! My grandson loves it! He says it a great place to go to for lunch or dinner...

My grandson treated me to dinner tonight. It was awful! The beef was fatty so much I had to give it to my puppy. They also forgot the guacamole. Did charge us for cit. I will not be ordering again. read more

I have been here 5 times now. We love Chipotle but this one is terrible! Every time I go, the staff is slow, the store is very dirty, trash cans are overflowing, the employees are understaffed, and food is out. Sadly the healthy options in the area are limited so when our sports games finish late we end up here but sadly we cringe every time we walk in. It's not a good feeling. The manager of this store must DO BETTER!! read more

Got skimped hard on protein barley half a scoop. Since when did chipotle give you barely any food? I thought their whole thing was big burritos? I could've gotten a bean and cheese from del taco and it would've been bigger. Chipotle used to be the guy she told you not to worry about. read more

Went there today and had a good experience, this is my go to and all time fav location. the staff are always friendly and working hard. Thank you Noah! Line was clean and food tastes fresh every time as it should!! Will return. read more

The carna asada that was left was dry and burnt. The chicken that was left looked dry. So I opted for the barbaqoa. The chips were stale. The owner needs to read these reviews to get it up to par. read more

Went there at 930pm- food on the floor, every trash area spilling over. They were out of carnitas, salsa, tomatoes, and lettuce, and they acted like this was the norm. Ate there because I was starving and didn't want a hamburger to go. read more

First, let me say that we've eaten at this establishment (Happy Valley) many many times and each/every time, it has been exceptionally good; however, today, I started to order and when I looked at the food it looked unappetizing. I wanted a burrito but I had to tell the gal to stop and don't make it because everything looked dried out and old AND several containers were completely empty. I asked if this was all they had and she said "yes". We left without ordering. Hoping this was just an off night because if this is going to be your standard practice going forward it'll be hard to sustain your business. BTW - We were at the restaurant between 4:00 & 5:00 p.m. read more

We've been to this location several times since they've opened. Every single time we are disappointed, we are always hoping it would just be a normal visit. We love Chipotle. Let's chat about this last experience. Long line, everyone walks off the line and leave one person there. The whole staff chit chatting and on their phones. Where is the leadership. Then it's a shift change. Team members get off work and get in line to get "their" food and staff comes up to make their food. Rushing the person making my food, reaching over this kid making my food to hurry and make their food. Mind you I've alreay been there for 10-15 mins in line waiting for my food to be made. Makes the kid spill the salsa. Stupid where is leadership at this location always unprofessional and just ruins the experience. I've been in the food & beverage industry for over 20 years. Now in retail leadership. Crazy this location has two stars. It's a shame. It's a brand new location. Do better!!!​ read more

Nothing better than an ice cold, sopping wet burrito... I didn't order lettuce which might account, to a degree of how wet and cold it was. So gross. Giving two stars though, since it was still technically edible and I didn't go hungry on my lunch break. That's a low bar, Chipotle. read more

Came by around 7:30 got 2 burrito bowls and everyone was super nice and the store looked so clean ! I definitely can't wait to come back!

If your on a diet, this location is for you. Amazing tiny amounts of meat and not much other ingredients as well. Yes, entrees cost almost $10 or more, but your waistline will thank you. We had the opportunity to try and endure eating really brown guacamole, which is another way to watch the calories. Spent $25 for a bowl, burrito and chips and guacamole. read more

this location is a hit or miss but this 5 star is for Simon, bro was locked in during a closing rush and was extremely impressionable and had a positive attitude. read more

In order to get the full effect of this review, please look at the picture attached. I would have rather opened the bag and seen a dead rodent in there than seen my salsa spilled everywhere, seeping through every crevice of the bag. Let me preface by saying that I love Chipotle salsa (I dressed up as salsa for Halloween). I love it so much that I had no choice but to eat the bag as well as the bowl, so nothing went to waste. I know that this could be seen as a user error, but it simply was not. The cashier dropped my hot sauce off the counter before placing it in the bag, and i'm sure the lid was not on correctly. This was not an intentional mistake, but it hurts just the same. Also, the Chipotle bags taste horrendous and I will be calling out of work tomorrow. read more

Chipotle Mexican Grill - Spilled salsa - Mexican Near Me - Nampa, Idaho

Great Food but the tall/big lady with the arm tattoo couldn't have been so rude , telling me that there's big orders before mine and to wait in anger , no need of that when dealing with customers in any line of work . Very unprofessional read more

This place sucks. Reminded me why I can't stand fast food. Beans were dried out sitting in the containers, guacamole was brown - good gawd and believe the bowl you get looks absolutely nothing like their ads. I tried it once will never go back. Back to my neighborhood Mexican restaurant and wait for a table on the weekends. This place should be closed down. read more

I like chipotles so I was excited to see the new one opening in NAMPA but I went there 2 different times and both times they had no steak meat and They were out of fajita meat !, The only thing they had was chicken. You would think that the manager would have a better grasp on proper ordering process and keeping enough food on hand to take care of their customers both times I left disappointed and without getting anything to eat, I may try one more time but that will be it, p.s I do eat at the other location in meridian and Boise. read more

Watch your receipt. This location is notorious for adding extra charges without informing the customer first.