Chipotle has consistently been going downhill over the years with lack of flavor, poor food prep and terrible service. With the rising costs I would rather order from a local Mexican restaurant instead. The new chicken Al pastor was a slight improvement over the standard chicken. The restaurant needs a thorough cleaning. Will likely not return. read more

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This Chipotle is very hit or miss. It depends who is working that day and whether they are in a good mood or not- that will depend if your food is a normal portion or small. The line always goes quickly when they are busy and there is plenty of seating available inside and on the patio. read more

This Chipotle is in a consistent steady decline. There are other stores which meet or exceed my expectation, but this one is rotten. Speed is ok, management was condescending to another employee in full view. Our most recent carry-out order: Barbacoa dry Cold everything Pintos room temp Rice clumpy, cold, no salt, no seasoning Guacamole brown Large pieces of fajita veggies not very cooked read more

The food was amazing and it always is and the workers here are the best people and they are so kind we love them! and the look of this place is so pretty! read more

Chipotle Mexican Grill - two chipotle bowls, a margarita, chips, and a poppi - Mexican Near Me - Wadsworth, Ohio

0 Respect from the manager or whoever that was, he had a batch of chicken cooking and he couldn't serve anybody in store except for online order AN HOUR AND A HALF BEFORE CLOSING.EMBARRASSING read more

I paid $20 to get this delivered to my work, not even 1/4 of the bag of chips full and cheese and lettuce in my guacamole. read more

Chipotle Mexican Grill - Chips & Guacamole - Mexican Near Me - Wadsworth, Ohio

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As former employees of Chipotle, my wife and I have seen the good and bad of food service. We were both very impressed. Everything tasted as it should: fresh, not over seasoned, balanced. They are definitely attentive to following the recipes. The chicken and guac especially were on point! The staff was welcoming and friendly. Dining room was clean and the line, while not perfect, was pretty clean and organized. Great job guys! read more

Service was good staff was great food was just fair it seems as though the quality is really going down

Ordered dbl brisket and dbl brown rice with 2 extra addons and got screwed royally.. Bidenomics meal, half of the bowl was empty.. wtf!.. paying $20 down the toilet read more

Don't waste your money!!! Wadsworth chipotle will skimp out on their online orders. This is ridiculous $45 for 1/2 of what you get in the store. read more

Do not order online they don't listen to your order that you pay for. If order extra chicken that cost more they don't even put an extra scoop and they won't even give you extra rice. Just go in and order in person so they actually get your order right. Also had a hair in my wifes order as well, subpar performance per usual read more

Chipotle Mexican Grill - Order straight out of the bag - Mexican Near Me - Wadsworth, Ohio

This place is so rushed for absolutely no reason. Every time I go in there the workers act like there is a mile long line out the door even though I'm usually the only one in line. They constantly mess up the order and can't seem to take a breath. Do better. read more

over cooked rice and the bowl wasn't filled up at all portion size was for a 2 year old. I legit had 3 pieces of lettuce when I asked for extra lettuce. Wast of money. if I could give zero stars I would. read more

This location has gone downhill past couple of years. The flavor was good and everything it's just the portion sizes are terrible. The person in front of asked for white rice (no extra) and they gave him 2 big scoops. Then I am up and I say extra white rice please and I get 1 big scoop and a half ass second scoop so less than the guy in front of me who asked for no extra. It's like they literally hear you and just ignore what you asked for. The Norton location is fantastic and only an extra 5 minutes for me so I suggest going there if you can rather than the Wadsworth one. read more

Really disappointed in Chipotle's Wadsworth location. I'm not sure why consistency fails at most locations when it comes to mobile ordering, but it NEEDS fixed, especially at Chipotle on High St... Multiple times i've either had poorly cooked meat, half of my order missing, or my burrito bowl is barely half full (rip off). I've had it because tonight I did a mobile pickup order (thinking it would be better than my delivery experiences), but no. My EXTRA and EXPENSIVE side of Guac was disgusting, completely brown, and looked nothing like it should. (I even scraped off the top knowing Guac usually browns on the outside as exposed to air but I just found even more brown)! Do better Wadsworth Chipotle!!!! read more

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Ordered online picked up my bowl got home to eat and my bowl was half empty which is kinda sad that I won't be able to get chipotle close to home read more

Let me tell you!! The food here was flavored so well I didn't need any extra salt or flavor to appreciate it. The server was so sweet and smiled when she served me making sure to repeat what I said to her to make sure she heard correctly. The only matter that concerned me was that the ledge wasn't cleaned off. There was lettuce and other food particles that was on it and I didn't like that it wasn't cleaned before attempting to serve us. Other than that, I'll still go back! I'd like that same, sweet young lady to take my order, she was the best! read more

4 days to get off the toilet after 1/2 a salad bowl. I realize there is a long history of this happening at chipotle. Never again

Trash on the floor, garbage cans overfilled, inch of water in bathroom - and a line out the door? Are we buying jeans in Soviet Russia?

Stopped by Chipotle for lunch during the busiest time of day and I was out in 10 minutes. My wife introduced me to the salad bowl recently. I've always opted for a standard chicken bowl with rice, until now. So instead of rice, I get more romaine lettuce. The taste and food quality are excellent. That's why Chipotle's lines are out the door. I need to start using the Chipotle app and eating here more often. Great stuff! read more

$14 for a burrito bowl full of fat. How is it that this was taken from the grill and put in the pan for serving. read more

Chipotle Mexican Grill - a hand holding a fork full of food - Mexican Near Me - Wadsworth, Ohio

Super busy with long lines, but impressed at how quickly they can get people through. I thought I'd be in line for 30 minutes, but was out the door in 10. Food is always consistent and good. The chicken bowl and soft tacos were good, but the chips and queso were outstanding. The corn salsa was way too spicy this time. read more

Stopped here on a Sunday afternoon and should have known by the 4 people seated that I should have turned around and left. I have never been to a Chipotle that there wasn't a line! Restaurant was dirty, food on the floor, trash cans were overflowing, employees laughing at a video someone was sharing....not a good vibe. Took food home. Everything tasted old and threw 3/4 of it away. Got terrible upset stomach afterwards. Called management and got a half assed answer with attitude from Nick. Not surprised... Will never go back to this hole in Wadsworth. read more

Wow, this place is nasty! I've never been to a chipotle this filthy. By the way, if your employees are sick. Send them home and not cough on the food all night. I couldn't even order food. It was that bad. I'll post pics, but it doesn't show how bad it really is. read more

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Friendly staff. Steve is the best! He was very attentive to our order. Steve asked how we were doing and was able to share a moment with us in a hard time. read more

Don't recommend online ordering at this location. You will wait for at least ten minutes past your estimated time and be given ice cold foods. The burritos will also lack the name labels so you will have to actually dig into your item before you know who it belongs to. There seems to be no management available. Employees who are finished working hang out with cashier while eating. If you order at the counter you avoid all those problems. So just do t order online. read more

Do I rate chipolte with 1 star or door dash? Either way, no order. Neither company was available to let me know where my very first delivery order was. Money out of account and no order. Even if it would be delivered last, it would be wilted so I tried to contact both chipolte and door dash. No luck and very hungry and disaapointed...and out of money that I will have to stress over tobget back. One star is way too much. read more

I've probably been to 25/30 different chipotles and this one has to be the lowest ranking. Chipotle Is one of my go to places. Normally chipotle chain is known for given you good size portions of tasty food. Wadsworth's location not so much. online orders are slimed down versions of what you order at the counter and are always messed up, slopped together like they couldn't take the extra second and do it right. I normally order 1/2 chicken, 1/2 steak. This store always forgets to put the second. I'm left Literally 4 cubes of chicken in a wet mess of juice.I'm paying full price for 1/8 the proteins. I think they don't care because you not watching them. But even know it's messy and super skimpy it still tastes alright so given 2 stars. I normally pick up in Fairlawn or Medina to avoid this location. Sometimes I just can't travel far and get here in wadsworth feeling completely ripped off. read more

Maria served me on the line. I had a special request. She helped me and I felt very comfortable with her knowledge and appreciative of her kindness. you need to have 5 more of her. I would come more often if you had more employees like Maria. read more

This place is garbage. It smells inside. Trash over flowing. Dirty inside One of the girls making food touched her face with gloved hands then continued making food. Absolutely atrocious Hopefully the health department shuts them down. What a disgrace read more

This chipotle used to be pretty good. However, it has gone downhill in recent years. The guacamole had been tasteless and clumpy the last several times I visited. They aren't very fast and they mess up orders all the time. They cross contaminate meats and cheese (the cheese is always in the guac!!!). I got a side of guac tonight and it was literally one hard clump of avocado. I would recommend an immediate change in staff. read more

I go to this Chipotle a lot, I get a burrito and it's not often that it is messed up. This place is pretty busy most of the time so I strongly reccomend that you place an order with their app. Sometimes they don't give you enough meat and try to cheap you out but not a lot. A lot of families go here and groups of students so most of the time it is loud. Prices arnt bad if youre ordering for one but it can be a lot if you are getting food for more than three people. Enployees arnt nice but not mean, some of them need more training. read more

Food was cold and my burrito was falling apart at first bite. The place needs a good cleaning and a class on how to serve food .

I have been a Chipotle regular for quite some time, eating there at least twice per week. In the past, I've been pretty satisfied with this Chipotle's food quality, service, and portion sizes. However, recently, the service has been slowing down and they've been running out of major ingredients. Last night, I waited for around 40 minutes in line at this Chipotle. When I finally reached the front, they were out of brown rice. I settled for white, since a bowl with no rice would lack substance. Then, the workers let my bowl sit on the line with about 7 others as they started a large take-out order. After at least 5 minutes, I finally reached the register, got some chips, and went on my way. When I got home, I was disappointed to find out the chips were stale and the bowl overall didn't taste quite right. I thought nothing of it until I woke up in the middle of the night with my head over the toilet. This pitiful Chipotle experience has caused me to lose my taste for one of my favorite restaurants; they will not be getting my business for quite some time. read more

They literally had nothing. no cheese, no fajit veggie, they didn't even have lids for the takeout bowls they wrapped it in foil. On top of all that it's was absolutely filthy in there. read more

I always use their app to order and the order is always spot on, the staff are always efficient and the best part is you don't have to do anything but pick it up! Super friendly staff, very clean tables and restrooms, I love the Wadsworth location of Chipotle! read more

I have to warn you that this location will cheat you on the meat portions. We went there today and got maybe 2 oz of meat on our bowls. The young lady serving us had an attitude about it when we asked for more. She even stopped the young man who was giving us more to make it right. We will never go to this location ever again. read more

Wanted to give 4 stars but settling down with 3 stars. Firstly because they need to keep their washroom clean and secondly because the tortilla chips they serve are stale. We ordered a chicken burrito bowl - and it tasted good. But the chips were soggy. Plenty of parking. Their washroom stinks! read more

Chipotle Mexican Grill - The burrito bowl was tasty. But the tortilla chips sucked. - Mexican Near Me - Wadsworth, Ohio

I was incredibly excited when this Chipotle opened a few years ago and they were amazing for the first few years! However, in the past year they have drastically gone downhill. Very inconsistent servings, running out of food, and the worst problem is their food is always cold. Not even lukewarm, but cold. I've started to go to other Chipotle's simply because they cannot keep their food warm. read more

I don't go into chipotle much but recently ive been going in more and TWICE now ive gone into the one in wadsworth and have gotten stale chips and the first time I not only got stale chips but also the cheese in my bowel, some of it had a discoloration too it that kinda looked like mold. I know sometimes its not always the providers faults. but I threw out my whole meal that day.. chipotle usually has great food but lately im not pleased. read more