Gary at AutoZone in Naperville checked my battery and installed a new one for me and got me on my…read moreway. Great customer service!

Excellent Service! They really helped out a single mom…read more I brought my car over for a dead battery Gary went above & beyond. I had to leave my car so my child could be picked up from daycare before they closed. He then had my car delivered with the new battery installed so I didn't have to have my child walk with me the nearly 20 minutes in freezing temperatures to get the car back from the store. I was very grateful to have such accommodating service. Everyone I spoke to their was very kind, informative & helpful. Thank you!

THe guys here are always helpful, although you have a to know A LITTLE about what the problem is…read morewith your vehicle. Last time in, last Tuesday, they helped me with a faulty seal on my fuel line and a taillight bulb. I forget the guy's name, but he was pretty knowledgeable and got me my parts and give me some other ideas on what to check on my truck. These guys aren't magicians, not sure why you'd expect them to fix your car too... Been coming here for several months now and will continue to stop by for my parts.

Great service today! Needed 6 volt battery for my antique auto. Omar took my call, very…read moreconscientious, checked to be sure in stock, asked for dimensions to be sure we had correct item, had it waiting for me when I arrived. Isaiah checked me out promptly. Maybe 12 minutes in store. Nice, knowledgeable, helpful guys. It's the district center so very well stocked. I'll be back!

Had a defective part and they honored the return and made it easy and painless appreciate the…read moreworker going above an beyond I truly appreciate the customer service!

I waited until I got a response before posting this. This is in regards to a NAPA battery I…read morepurchased in 12- 2023. This battery lasted exactly 24 months and 9 days. NAPA batteries are not the quality they once were. This was a premium battery, it should have lasted a few more years. Beware purchasing NAPA brand batteries, had i read the comments I would have went elsewhere. NAPA responded to my complaint and said basically tough luck.

I hired FMU for a pre purchase inspection on a lamborghini aventador. I buy cars maybe about 1-2…read moretimes a year from all over the country, and I did not have a PPI shop in the Chicago area. The lambo dealers declined the PPI request, and so I was looking around on google and found FMU. Impressed by their number of reviews and caliber of cars they take in, I decided to give them a ring. Impeccable customer service, attention to detail, very responsive and reasonable rates, probably among the best of the PPI shops I have used. During initial phone consultation, they are very responsive to my questions and flexible on schedule. I request the car sit overnight so the tech can go over it during cold start in the morning, as that's usually when issues come up sometimes. I went through the things that I want them to pay attention to, they took it down and I had the tow truck scheduled. After delivery, they take a look over the car and took a lot of pictures on the cosmetic inspections. There were some cosmetic issues so they actually called to show me the pictures first, to see if that's something they should continue to work on, should i want to stop. I was never offered that option by any previous shops, goes to show how honest and genuinely helpful these guys are. I told them to go ahead as the issues are still somewhat acceptable. Over the next few hours, they went through the car in detail and pictures and description kept coming through the inspection app/link. The car had some immediate issues that require fixing, and these guys caught all the big ticket items such as leaking shocks and ac compressor. In the meantime, they are very communicative and the car sat on the lift, so if I have any additional questions they are available to go back and take a look. Even after the report is generated, they still spent the time to research and provide an estimate on all the deficiencies noted on the car with an invoice, which i can present to the dealer. It also helps me gauge the overall cost to purchase this car, and helps in making an informed decision on whether it's a good buy or not. They seem knowledgeable around these v12s which is hard to come by, and it's actually a great convenience to have them service or repair the cars before it gets shipped to me. Their rates are fair (certainly comparing to rates in California) and these guys work hard and are honest. You can always tell when a shop does very minimal work on PPIs and try to BS you a piece of paper with no pictures and a quick phone call, from my bad past experiences, which usually led to cars that i regretted buying and soon have to get rid of within months. Not FMU, this will be my spot for PPI and services in the Chicago area.

I've been bringing my 2016 BMW 550 here for years, these guys are the best they don't mess around…read moreand try to sell you something you don't need, they are honest and tell you when parts in your car are perfectly fine even though the dealership is telling you to replace them. They've never been wrong. They honor their warranty on all labor without question. They treat me the same in my nine-year-old BMW as the guy with a two year-old Lamborghini. Always respect always kindness.

My husband and I went there to trade on my cx-9 for a 2023 Kia sportage x line with Mo, who is well…read moretrained by the same man who sold us 2 cars on the same day the last time. The process was smooth and both went over and beyond to get us what we wanted! I will be back and recommend anyone looking for a vehicle to come here! Thank you Mo! Your patience with the insurance process was impeccable!

Do not purchase extended warranty because anything goes wrong they find a way to blame maintenance…read more If the motor has issues they will say if you would have chaged the oil on time same with transmission. I CANCELLED IT

Love this Thorntons! Finally a gas station closer to 59/88…read more Clean and in a nice location. Can be tricky if you're going north on 59. You have to turn left and do a quick u turn to get into the parking lot. When you leave, you can easily turn right and go south on 59.

Close to my jobsite. A lot truckers and construction workers nearby who might be hungry. They never…read morehave enough hot food ready to sell. Missing out on a lot of sales and customers . Also the the fresh brewed coffee pots are always empty in the morning

BUYERS BEWARE, do not buy a car from this dealership. I bought a Lamborghini Revuelto from here…read morerecently. Sekou, the salesperson, was great. Unfortunately their office manager Sara Vasic is absolutely horrible. I'm having a hard time getting the car to pass CA smog check. Sara said I have to deal with it on my own and has stopped responding to my messages. If you buy a $700,000+ car, the dealer should help you from start to finish. Without my authorization, she sent me back a check for the sales tax in CA but still owes me thousands of dollars for title and registration, which they promised was to be included in the purchase price. I have never received such disrespect and terrible customer service when purchasing a car. About 1 month after I wired the money for the car, I still can't register the car and feel like Chicago Motors SC just completely left me in the dust. Seems like once the money is in their account, they forget about you and are off to get the next sale. BIG WARNING: DONT PURCHASE FROM THEM!

I saw a listing for one of their cars on Ebay and reached out to the dealership for a potential…read moretrade-in. I was trying to do this from out-of-state so I wasn't sure how the logistics would work. The service from the very beginning was top notch. Doug got me a fair value for my trade-in, arranged for the pick-up of my vehicle and the delivery of my dream car. I wasn't buying the most expensive car on their lot by any means, yet Doug treated me first class from start to finish - excellent communication, very personable, couldn't ask for better service. I would recommend them to anybody in-state or out-of-state! I will definitely plan a trip to check out their amazing showroom.

These guys are awesome. Great price , quality work and they back up their work. Highly recommended!read more

Had my brakes fixed here recently. They were able to get me in the same day I called, fixed it…read morequickly, and charged me a very fair price. Max was super helpful and kind, definitely recommend the place and will be going back for future repairs.

Quality parts always trying to find the best part for the money. I recommend this placeread more

Website is completely inaccurate - drove 30 minutes out there and none of the 15 or starters listed…read moreon their website were available. They also never responded to my quote request.