I feel bad writing this updated review because I have mixed feelings about PW Auto Clinic. (Know that many of the reviews here are for the previous business at this location - The Car Clinic). The steering wheel power telescoping feature on my 2013 Ford F150 failed. I took it to PW Auto Clinic and when I explained the problem in plain English what the problem was, the mechanic simply couldn't understand what I was talking about. I explained the problem repeatedly but he didn't understand what I was saying even though it was simply that the power steering wheel would not telescope. Even so, I got an estimate for $1,300. (Plus $150 for the diagnosis for a total of #1,450.00) I contacted the manager and he said to bring it back in so he could check it out himself. I had informed him that I found out that the mechanism can jam and sent him a link to a video that described how to fix the jam. He then sent me a video clip of him loosening a nut to free up the jam but it was clearly the wrong nut - the one for the tilt feature which works perfectly, not the telescoping feature. But he thought that the telescoping motor was burned out and needed to be replaced because it pulled a lot of amperage. But pulling high amperage can also mean that it's just jammed. I pointed that out to him but he never responded. By then, I had lost confidence in PG Auto Clinic So I took the truck to BSG Automotive in Yorkville. We went out to breakfast while they looked at the truck. I returned within an hour and my truck was in the parking lot already and the diagnosis was completed. In less than an hour, they did the following: They removed the telescoping motor and tested it. It was hot. So they put it in a freezer to cool it down but when they bench tested it, it heated up again and the bi-metallic circuit protector tripped so they knew the motor was, indeed, bad. But if PW Auto Clinic just replaced it would have burned out again because the root of the problem was that the mechanism was jammed. BSG then (all in less than one hour) removed the entire mechanism, freed it up so it's working perfectly again and re-installed it and the bad motor temporarily and ordered a new motor. The total parts and labor cost is $700 not including the $100 diagnosis fee. Bottom line: Diagnosis was $50 less than PW Auto Clinic and the repair cost $600 less. On top of that, PW Auto Clinic misdiagnosed the problem and, again, if they had just replaced the motor, it would have burned out again because the root cause was the jammed mechanism that I suggested was the root cause of the motor failure. BSG did a full and detailed diagnosis in less than one hour and fixed the root cause of the problem. When the manager sent me the video of him working the wrong nut, I texted him to let him know it was the wrong nut. He didn't reply at all. I didn't like that and it felt like he was giving me the proverbial finger. That's when I decided to take the truck somewhere else and I'm glad I did. BSG was incredibly fast and thorough, they found the root cause of the problem and they are charging much less for the job. I used to recommend the Car Clinic to everyone but I can't confidently do that now since it's PW Auto Clinic based on my experience with them. (Again, keep in mind that some of the Yelp reviews for PW Auto Clinic are for The Car Clinic previously at the same location.) On the other hand, everyone I talked to at PW Auto Clinic was very nice. Too bad the mechanic couldn't understand the problem. Too bad they misdiagnosed the problem and too bad they charged me 50% more for the a misdiagnosis and would have charged me $600 more to replace the motor which probably would have burned out again because they didn't find the jammed mechanism while BSG found it immediately and fixed it during the diagnosis. I'm saving $650.00 total by having BSG do the repair (correctly) rather than PW Auto Clinic. It's also too bad because PW Auto Clinic is right down the road from me and it would be great to have a competent auto repair place so close by. In fairness, PW Auto Clinic might do fine work for other types of repairs but they failed with this one and they were going to charge much more for the repair than BSG is charging me to fix the problem correctly. That price difference alone tells me to look elsewhere in the future. read more

Had a couple of issues with my car and had to bring it in wondering what was wrong. Trent one of their key technicians looked it over and fixed everything wrong with my car. It's not easy trying to find a great mechanic but it's also not easy to find have great customer service to go along with it. I strongly recommend PW Auto Clinic for your car needs because they are know what their doing, but have great customer service. read more

Had to have my car towed and starter replaced. They were able to fix my issue quickly and at a fair price, which is the bare minimum what sets them apart from other shops I've used in the past is the customer service, they were friendly, professional, and kept me updated every step of the way via call and text. And they gave me a little goodie bag when I got my car, and when the service is already top notch those little details matter and send a business over the top imo. Unless I have a bad experience with PW in the future I'll be going to them for all my mechanic needs from now on! read more

What a great find. I'm new to the Wheaton area and found Warrenville Car Clinic through reviews. Auto service businesses have it tough and the reviews for the Car Clinic were all so positive, I couldn't help but go there. Todd did not disappoint. He was very friendly and knowledgeable, the facility was clean (coffee and snacks were available too), the staff polite, and you could tell Todd had a great relationship with every customer who walked in (I was able to wait for my service). They got my car in and finished me up in the time they promised - and even more pleasing was that Todd didn't come back with a list a mile long of things that had to be done to my car. How refreshing is that?! He explained that all looked good and if they'd seen something, they'd have told me. What a great first experience I had with Todd and the Car Clinic - nice to find an honest repair facility in my area to take care of my cars. I'll be back and will tell all my friends! read more

My family has used Jim for many years. He has also serviced my fathers company fleet for many many moons. Jim is always honest. He is always fair and We will be using him for years to come! read more

"prompt, courteous and professional" is what my husband says about the Warrenville Car Clinic. I have referred them to many friends who have taken their cars here over the years. Warrenville Car Clinic is the first place we think of when our vehicles are in need of repair. From vintage vehicles to VW's to Fords, they have always done a great job. We have been taking our vehicles here for 20 years and trust Jim and his staff. They go beyond the call!. We are delighted to have a quality auto repair shop in our town. Take your vehicle there with confidence. You will be glad you saved some money ( over taking it to a dealer) and got the job done. read more

Well, this is a long time service shop, with long time mechanics too. What I like about this shop compared to others is that they will tell you what you need fixed at that moment, and then tell you what you need to do next, in what order in the future. It's a lot less frightening this way than piling everything up on one estimate for several thousand dollars! Many shops do that! Chances are if one is going to a non dealer shop, their vehicle is not under warranty anymore, so those big repair bills even if estimates, can make you skip a heartbeat or two. read more

Mike at Warrenville Car Clinic is the BEST! We are customers for life. I brought my car in needing a new starter, with a coolant and oil leak. This is on a 2001 Saturn; I knew my old girl was on her last legs. Basically, we were making this repair hoping to drive it another month or so before having to spring for a new car. Mike not only fixed the starter for lower than his estimate, but he fixed a bunch of smaller problems that means my little Saturn lives on! I'm absolutely thrilled (when was the last time you walked out of an auto shop feeling delighted?) and I happily recommend Warrenville Car Clinic to everyone. Ask for Mike! read more

We've been going to the Car Clinic for 30 years; ever since we moved to Warrenville and discovered them. That's where we go. The owner, JIM, is terrific, he explains what has to be done, how long it will take. His staff is very professional and courteous. The service is prompt and done right the first time. I've recommended them to friends, you can't go wrong. read more

This place is great. Fast friendly service at a fair price. Went in yesterday to get my engine oil topped off. They also checked & topped off my coolant & transmission fluid... all for the price of a quart of oil. They give capitalism a good name. read more

Came in today to get my Matrix's CEL checked. They took the time to analyze it. They test drove my car with a computer. Came out as a false alarm. These guys are super honest. They actually talk to me about what the cause instead of selling me random repairs. Would definitely be using this car clinic from now on read more