I'm from DC and I've always love Chopt salads. The other day I decided to visit Park rd. This was a bad decision. The Salad was old and it tasted like water. Wasted my $30 for 2 old salads. They also had bad customer service. read more

Sooooo delicious every time I go. Definitely my favorite salad spot in Charlotte! I'm gluten and dairy free and I definitely care about what goes into my body but I hate skimping out on flavor. This place does NOT do that! It's delicious every time. Definitely recommend. read more

Soup and salads are fantastic and reasonably priced. Look forward to going back soon.

I've had 2 experiences with Chopt - the first was when the Blackney location first opened a few years ago. It was very busy, staff was new...food was good, but the service was sketchy, partly because it was very loud and hard to hear and talk to the staff on the line. BUT, my daughter and I went yesterday to the Arboreteum location. Not very busy, about 10 people in line ahead of us. I decided to order an item off the menu that sounded good rather than build my own. The person taking the order asked me the size I wanted, what I wanted on it, etc., ever after I told her twice (and pointed to the menu on the wall and said I want THAT one) , and again insisted on me telling her how much of what I wanted. Same thing with the staff member actually chopping the salad. Part of the problem was that the line area was very noisy. Salad was ok, but too much dressing - don't know if I could have asked for it on the side. Anyway, I'll never go back.... read more

They were out of the featured dressings on several of the salads, out of balsamic vinaigrette, the store looks like it had not been swept or cleaned in hours and the manager was completely disengaged from the customers and the employees, very disappointed in the fact especially that the manager made no attempt to assist the employees or address the customers about things they were out of, this is the salad shop you don't run out of four dressings read more

I am addicted to chopt salads and always choose chopt over any other salad place, but today i was so sad! My salad had barely any chicken and while i was eating it i would find other vegies that are not in my salad, but because the toppings were all over the place and my creator was in a rush because of the long line! I hope that this does not happen just because its busy and you're trying to get everyones order in quickly! read more

Absolutely best fresh salad I have had in a long time. It was so filling and more than enough, I had enough left for dinner. I'll be back tomorrow!!! read more

I have put off this poor review for weeks and went back to Chopt several times trying to work through the new menu and changing recipes. I love simple, healthy food and have visited Chopt on an almost weekly basis for close to a year. Chicken tinga was my jam and then they changed the recipe and made it a layered salad? Trying to hang in there, I've kept going back but then last week they basically gave me a bowl of rice with a nod to salad. Tonight, they told me they aren't chopping anything anymore and I'm completely confused and disappointed. Management, I've sent several emails via the website, both complimentary and with my recipe change feedback, and have never received a reply. The saddest part, I've noticed a distinct change in the energy and attitude of the team working there. This used to be a buzzing restaurant with a fun staff but not anymore. Workplace culture is a direct reflection of leadership, always. read more

Palm Beach is my go to choice!!! Very simple but fresh products for sure. Customer service is awesome. But $10 - $15 is very pricy for a salad.... but hey it is what it is for trying to eat healthy lol. The black or green tea is pretty good as well. Pro tip: if you know you're going to go there often, go ahead and download the app. Spend $100 and get a free salad or $10 off (Don't quote me on that though). Trust me it is not hard or take a long time to spend $100 at Chopt lol. AVOID I repeat AVOID going there during lunch time... or you'll end up spending your entire lunch break in line (speaking from experience lol) Cutting the line by ordering through the app and earn some points lol #winwin read more

Second time in a week I've gotten a salad made with different ingredients because they ran out by the end of the day. Salads are average at best and certainly not worth the trouble if they can't even keep enough ingredients to meet demand. read more

I've been spoiled by SweetGreen in DC; a similar restaurant that specializes in the art of salad making. This place uses local and seasonal ingredients to make the most amazing salads! When I'm eating a salad, the feeling that you're eating something so good and it's good for you is the hallmark of a winning salad. The addition of depth in the form a grilled or roasted veggies makes all the difference. Have you ever had grilled or roasted veggies over a bed of greens?! Yummmmm! I've found this combination to be the formula for feel good, taste good, and good for you salad. I saw only one roasted veggie, roasted butternut squash was listed in one of the salads. I hope to see some grilled or pickled veggies offered once the season changes. My salad was one note with very little wow factor. I think the addition of more roasted and grilled veggies would be a game changer. read more

Great salads, unless you want to order take out. It's a two hour wait with their new app. Ugh!

I really love the salads here; so healthy! I've always ordered off the menu, but you can custom-make anything. I almost always get the mexican goddess dressing (avocado based!) and I also recently tried the hot honey vinaigrette which was nice. The staff is very friendly and make suggestions if you're not sure what you want. They also let you taste the dressings before they add it to your salad. There's a small slice of sourdough included with every salad too! I just wish I lived closer so I could frequent it more often! read more

I don't understand why this place is so highly rated. We got take-out from here and were unimpressed. They got our order wrong (which we didn't discover until we'd already gotten home), and everything tasted stale. Especially the chicken. Distinctly reminiscent of a fast food salad. And a fruit fly buzzed out of one of the containers when I opened it. Not worth the price tag. Not even worth it if it were cheaper. We won't be back. read more

YES. Fresh, healthy, and delicious. It's nice to have a really great fast-casual restaurant in Park Road Shopping center.

I really enjoy this place and I'm happy to know they are building one closer to my neighborhood this place gets busy but it's worth it

Food is good but chopping process takes way to long. I visited this place twice and both times had the same chopper. She was extremely slow and unfriendly. My husband ordered after me in line and had his salad chopped by a different chopper, paid and was eating for about 5 minutes before the girl got to chopping mine. Overall if your looking for a quick bite this might not be the place. read more

If I could get past the Mexican Caesar, I could review more of the menu. But, I can't. It's just too good! Quick service, tasty salads, and plenty of toppings to choose from. Avoid the lunch rush if possible. read more

Yesterday was my first visit and I absolutely love the concept! Everyone was friendly and patient as well. Eating healthier just got easier! I got the Santa Fe minus the protein. It was delicious as well as the tahini-type of dressing. They let you sample multiple salad dressings if it's your first time. It was slightly busy for 6pm on a Sunday. I'll definitely be back during non-busy hours. I can see these salads getting slightly expensive if you get the ones with more "stuff" in it, but for the quality and amount you're getting, it's a good deal! Plus, they offer you a complimentary piece of bread. I hope they open up more locations in Charlotte. read more

I didn't mind the line or the process or the fact that this is a chain. The food was fresh and the portion was way larger than one person needs. The reason for my review only being 2 stars is that the chopping is odd. It's so abrupt and messy. I didn't like that my whole salad got chopped into little pieces for me as if it were pre-chewed. It was heavily dressed and too big to finish so half of it went to waste. I wouldn't come here again because it just isn't for me. read more

Just love this place. Don't know what you want on your salad, there are so many choices when you build your own. Tried the spicy think dressing this time, yum sums it up! read more

Crowded pre-Christmas rush at Park Road Shopping Center. I know I'm crazy but I thought I'd try one of the new restaurants at the shopping center. I walk up to Chopt and am met with a line out the door. Ugh but I did stay for a minute and watched. Inside was what looked like a well oiled machine cranking along. The line receded as I stood at the door so I decided to take a chance. I found myself in a sparkling and energetic environment. The line progressed a lot faster than I expected mainly due to Henry Ford overseeing the assembly line. This manager was happily going up and down the line answering questions and moving things along. When I made it up to the start of the food prep line, a smiling server was happy to answer more of my questions. I loved watching these hard working people make all these different salads quickly, with precision and apparently with great joy. I mean everyone seemed happy to be working there. That makes a difference to me. And yes, they actually do chop every salad. The menu is different, interesting, and most importantly, I think that was the best salad I've had in a while if ever. The unusual dressings are very good. I personally really like going to Crisp and I go a lot. Chopt is Crisp on steroids! read more

I love this place! The salads are phenomenal and made with the freshest ingredients. The staff is upbeat and friendly. Management staff is always present to Greet customers and offer assistance or suggestions. The facility appears clean and the atmosphere is always welcoming. I'm working mt way through the menu and haven't crowned a favorite yet. However, the braised chicken tinga is a front runner. I hear from the grapevine that Chopt is giving Cantina 3511 a run for its money!! Step up your game Cantina or find another location. Chopt is taking over this location! ! read more

Love Chopt! Plain and simple, one of the best places to get a salad. Great fresh options, you can easily build your own salad for $10. The lone downside of this location is that it is absolutely always packed! The great nutritional labeling (calories, vegan, gluten free, etc.) is extremely helpful. Ordering the first time can be a little daunting, but this is a go to place when friends are passing through town or I want a quick healthy meal. Love Chopt! read more

Just opened yesterday so I rushed over there today. Charlotte does not have a good salad place but chopt was amazing !! I got one of the hot-top salads and it was delicious. It was just the perfect amount of food and every worker was super nice. read more

This is the place I've been dreaming off. Whenever I get a salad at a restaurant I spend so much time cutting up and mixing my salad that others I'm with are half way through their meals before I even start eating, lol. At Chopt, I get a huge chopped and dressed salad ready to eat. The ordering system looks a little hectic but is actually pretty time efficient considering they are getting a ready to eat, dressed salad to you. The people there were extremely nice and hard working. Great choice of dressings. I plan to eat here again and again. Please build a Chopt in Fort Mill! read more

The Mexicali vegan salad is a great low-calorie yet delicious salad. The jalapeños make it spicy, which I like, and there is enough salad to be filling. read more

Recovering from a bout of food poisoning . . . no doubt the problem was food served here.

This is my favorite restaurant! The food is always fresh, reasonable prices, clean, and the staff is always friendly. Betty is my favorite! I come here for lunch almost every day. Make sure you download the app! read more

I loved the concept of the restaurant , I got an expensive Bowl of lettuce... they were skimpy on the other veggies and chicken .... two salads and 2 drinks , almost $30. We should have had an unbelievably yummy salad . Greatly underwhelmed .. won't go back.... Would have had a better salad at chick fil a read more

The food is always fresh. I eat here twice a week. The Palm Beach salad with wild caught shrimp is my favorite.

So pleased that Chopt has come to Charlotte! The ingredients are fresh and the dressings are so good. Think Chipotle but for salads... Build your salad in a assembly line then move to the chopping station. The chopper will fine chop all of the ingredients to your desired consistency and in the final step will add the amount of salad dressing you prefer. A final toss of the salad results in an easy to eat salad with the perfect mix of ingredients in each bite! The first trip in can feel a little crazy as you are shuffled through the line, but just go where they direct you and it will all work! Take some time before you get in line to figure out what you want to help relieve the pressure you might feel when ordering. My go to is the Mexican Cesar add avocado and black beans. Chopt - please open an uptown location! read more

Went in at lunch. The ordering system is very chaotic because they rook you to the back to start but you have to get past all the people nearer the front waiting to pay. It was very crowded but as I waited the server recognized the guy behind me & started waiting on him. As I continued to wait to be helped the other servers were tidying the salad components & no one offered to help or acknowledge me. I finally left. Will probably not go back:( I gave it 2 stars because the food did look interesting but who knows. read more

I've been here twice and enjoyed it both times. Each time I did the customer craft and created my own salad and each time it was delicious. I got the falafel for protein and it was very tasty. Their Mexican goddess dressing is dangerous. It's so damn good! I allow myself to eat out for lunch one day a week and I'm pretty sure I'll be making my way back to Chop't many times. read more

Great find! If you're familiar with sweetgreens, then Chopt will be familiar. Took me forever to decide - the menu has lots of variation - but I'm very happy with my choice. I got the Braised Greek bowl and won't be hungry for hours. My chopper was super cool and considerate. She checked the dressing amount with me, and made sure I was happy. I'll be watching for more Chopt locations! read more

Mediocre, over-dressed salad with wilted lettuce. Had very high hopes for this place, but was not impressed.

One of my favorite go to lunch spots. I have been here several times since it opened and it never disappoints. Even when it's super busy, the line moves quickly and the staff are friendly. Great ingredients, great staff, great service. Love this place! read more

Came in specifically on my way to the airport and my favorite dish is gone and i come to find out they no longer "chop" your meal -- which was their signature "thing" mixing everything together. A good vegan option was not on the menu so I had to make something from another dish. My falafel was ice cold, too much rice and not enough veggies in the dish. But the worst is that it is no longer "Chopt". -- big disappointment. read more

Look - I love this restaurant. I think the food is pricey, but worth it. We eat here all the time. I would like to leave a 5 star review. I've been going to Chopt since I lived in DC and was so excited when they came down here to Charlotte. The reason they are getting a 1 star review is because they ALWAYS mess up online orders, doordash orders, or phone call orders. We really enjoy the food, so we keep coming back. But they have messed up more than 20 orders that we've placed via online, app, or call in. That's 40 botched salads.At $10-13 per salad, that's a lot of money. I am hoping the managers at Chopt will see this and try to fix the problem. Until they do - DO NOT ORDER ONLINE OR CALL AHEAD. If you order a salad and make no changes to the salad, you're probably safe ordering online/over the phone. If you make a single change, expect it to be ignored. If you change the dressing or add an avocado, don't count on the change being made. It's ridiculous. To make a mistake once or twice is fine. Mistakes happen. But it's to the point where we have called ahead about our online orders to make them aware of changes - AND THEY STILL MESSED IT UP! We're not building elaborate salads. We're literally making a single change on each salad to their existing salads. And it's missed. Every. Single. Time. On one salad we switch the dressing. On the other we add avocado. Not that hard! They need to thoroughly read online orders to make sure they are prepared correctly. Or they should stop offering the online ordering option. If I'm paying $12 for a salad, I'd prefer it to be made the way I ordered it Each time it happens, we're annoyed but make the most of it. But it's simply happened too many times now. We decided we had to leave a bad review. If they fix this issue - the review gets 5 stars. read more

Overpriced. Lettuce to topping ratio way off. Basically just a crammed bowl of lettuce with a small amount of toppings. Go to Salata or YAFO instead read more