Great people and excellent service. Really know their stuff. Definately go back again.read more

Very friendly service and very reasonable prices! I am not from the area and when I got to the…read morestore, he took care of me and sent me on my way. No need to return. I couldn't be happier.

My family and I have an amazing experience every time we visit Radcliffe Jewelers. Hilda and Chris…read moreare so welcoming and friendly to all of their customers. Hilda guided me through my first luxury purchase in December of last year, and with her help I was able to acquire a new Rolex as a part of Radcliffe's opening special. Not only is she especially knowledgeable about each of Rolex's products, but she is also incredibly kind and was able to help me decide which watch was the best for me. It is apparent that she is focused on helping her clients make an informed decision, rather than being pushy in order to make a sale. Her professionalism allowed me to have the quintessential Rolex purchasing experience that watch enthusiasts dream of. She sized the watch to my wrist perfectly, ensured I understood how to operate it, explained what its warranty card covers, and more. This experience was very special to me and truly the icing on the cake, as I was already purchasing the watch to commemorate the end of a great year full of personal milestones. Hilda has since been able to source for me another piece that I purchased this past weekend and am extremely excited about. They have a wide variety of products in their store--for example, aside from their range of Swiss watch brands, Chris is currently sourcing a Wolf watch winder for my brother, and they also have a large selection of jewelry that I'd like to explore further as I continue to visit their store. I love coming in to visit Hilda and Chris every time I'm in the area. Whether I'm shopping or simply looking to talk watches, visiting Radcliffe Jewelers is always a highlight of my day and something my family and I enjoy doing together. My fiancé and I have a shared hobby of visiting local Rolex Authorized Dealers wherever we travel, and I can confidently say after stopping by ADs all over the East Coast that Radcliffe's is still top-notch in comparison. Their staff truly makes you feel like family as soon as you walk in, and I will definitely be back for my future luxury timepiece and jewelry needs. Thank you!

They're willing to work with possibly taking a trade of your existing watch depending on what the…read morebrand is or model I like this as it gives me the opportunity to get something new without having to do sell it on my own

It is a great place to get your clocks fix and the owner was fantastic too and they were greatread more

Brad did great work on our Vienna clock. I was very impressed at how particular and beautiful it…read morewas.

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George

Got an estimate online, the work was done in a timely manner, I'll recommend Joanna and use her…read moreagain

From the owner: Local jewelry & watch repair and battery replacement at fair prices! You simply drop-off or ship us…read moreyour jewelry, we evaluate it right away, and provide you with a FREE quote prior to any repair. No charge if you decline the repair! We are right in North East, MD, near the Walmart. Thank you!