Recently hired them to swap out my old Sump Pump + resealed the pit lid with silicone caulk as I…read morealso have a Radon Mitigation System. Petr was responsive to my inquiry via Yelp and Jason, the plumber who came out was such a nice guy and he did a great job with swapping out and re-sealing the pit lid. The first sump pump that was installed unfortunately had an issue with the lighted plug but they came back out to replace it so it's all good now. I highly recommend Jason to anyone looking for a plumber - he's really one of the nicest plumbers I've met and he'd clearly and patiently answer any questions you may have. Their quote was also competitive. I'd definitely be calling them in the future for my plumbing needs! P.S. if you're unable to reach them at their phone/office number, try messaging them via Yelp. I didn't really have much luck when calling their number but they're always responsive via Yelp/text and would call you back as well.

Great service with minimal wait time,highly recommended. Had…read more3 separate issues and they took care of everything in one visit.

I needed to replace my utility sink in the mud room, which would require new pipes and shut off…read morevalves. I obtained an estimate from Gary after sending some photos of my job, and the final invoice was right in line with that initial estimate. I was able to get the work scheduled in a couple days, and the communication was great. I got text message alerts of arrival time window, and who would be coming. Once the Andrew and Gustavo arrived at my house on the day of the job, they were friendly and went right to work. They wore shoe covers when coming into my house, and they were very knowledgeable and communicated what they needed (like turning on the faucets in my bathrooms when the main water line was shut off). I had bought the utility sink that I wanted to replace my old one with so Andrew and Gustavo figured out the new piping that needed to be put in, and went the extra mile to make sure that the install of the sink was perfect by stabilizing the sink so it wouldn't be so shaky. The entire job took a little under three hours, and I was very pleased with the craftsmanship. All the work was explained to me. They truly live up to their namesake, Plumbing Pros!

Absolute professionals. Job well done. Had an install of a new water heater and some ball valve…read morereplacement. The bill was the exact same as the projected invoice. I appreciate that.

They responded to my yelp message within 30 minutes on a weekend and I had a window the next day…read morefor them to come and replace my water heater. They arrived early (texted ahead of time) and within 2 hours on a Saturday, my house was back up and running with hot water! I appreciate their quick response and availability!

The plumber arrived late for appointment. He did not seem very knowledgeable. He kept muttering to…read morehimself and also kept repeating everything he said to me. I had a leaky shower faucet. He looked at the leak and went to Association office of my condo building to request a water shut off to change a cartridge. He was told the shut off would have to be scheduled. He came back to remove cover to see if I had a shut off by the cartridge. I did not. Even though I did not have a shut off he decided to remove the cartridge anyway, but was unable to turn it. Then he said if he was able to remove the cartridge everything would get quite wet because the water wasn't able to be shut off. Then he said he didn't want to get wet and would not try to remove the cartridge. He told me that he would have to return in 3-5 days when the water shut off to my tier could be scheduled. Since he could not remove the cartridge he decided that it was on too tight. He told me I would have to soak rags in vinegar and wrap them around the cartridge and keep rags wet until he returned. He told me if I didn't do this that he might have to go into the wall in the hallway to get to the cartridge. I told them that he would have to get permission from the Association to do something so drastic. The Association told him no. Then before he left he told me to keep the bathroom door closed and leave the ceiling fan on until he returned in 3-5 days. He closed the door. I told him that I had the fan on but wasn't sure it was even working. He did not check the fan and closed the door. When he left, he left muddy boot prints from my bathroom all the way to my front door. When I responded to the ad on Yelp the price to come out was quoted as $69.99 to come out. When he replied to my email he changed the price and said it would be $39.99, but before he left he changed the price again to $69.99. I am a disabled senior citizen dealing with a stranger in my unit and was afraid to question him. I notified his company about the mess he made and they said they had no one to clean it up except him. I told them I did not want him coming back at all because I didn't trust him. I also talked to Association office and we decided he was not competent and that he should not return. I hired a different plumber to come and look at the faucet. They came and found the bathroom door closed and asked me why it was closed. I told them that Preferred Plumbing closed the door. When the door was opened my entire bathroom was dripping water - from the ceiling, down the walls, dripping from the light fixtures and my medicine cabinet. All of the knobs on both my medicine cabinet and my vanity were corroded from the dripping water. The paint was pealing off some of the walls and bubbling up on others. The stain on my medicine cabinet was also peeling off. The floor was so wet I had to put towels down so this plumber could have access to the leaky faucet. Even though I had told Grant that I didn't believe the fan was working, he never checked it before he closed the door. The light fixture was blinking off and on. The new plumber told me that the water probably got into the walls and may have shorted out the wires. Even the floor tiles were coming up. The bathroom door was so distorted from the excessive water it had absorbed it had to be forced to open it all the way. I have been back and forth with Preferred Plumbing explaining the discrepancy in the pricing and the amount of damages Grant caused by closing the door, but they decided that Grant was not at fault. They also refused to adjust the pricing even though I sent them a copy of the email that Grant sent to me quoting the price as $39.99. When the new plumber came he had no problems removing the cartridge even though I had been unable to apply the vinegar soaked rags that Grant insisted were necessary. I would not recomend Grant or Preferred Plumbing to anyone. They changed the pricing and caused a lot of damage to my bathroom. They accepted no responsibility for the price changes Grant made and refused to take responsibility for any of the damages that Grant caused by closing the bathroom door without checking to see if the fan was working even though I told Grant that I did not believe it was working.

A few days ago sump pump failure. Dan, the service tech was very professional. He installed a new…read morepump and piping . Very nice job. Dan cleaned up after himself and took our old pumps away. I highly recommend this company.

I called Stephen's Plumbing because of their great reputation for plumbing for a suspected leak…read moreunder toilet. I was cleaning, and getting rust-like stains from around the bowl, when I sprayed the cleaner there. It turned out it was just pee (probably dog). Mark came out and redid the toilet seal and cleaned the pee. $175.00. Then, the toilet started leaking the next day onto the first floor ceiling, and I waited to see if it was really leaking vs he dropped some water from toilet on the floor, and it leaked through. By Saturday, I could see the leak stain was growing, so I turned off the water to the toilet and stopped using it. Before this, we'd never had a leak on our first floor ceiling from that toilet, and we bought the house in 2010, had the bathroom redone in 2012, and had that toilet changed out again in 2023. Never had we endured a first floor ceiling leak, with 2 different companies placing toilets down on that bathroom floor on the 2nd level. I called Stephen's again, and the owner sent out the next guy who was super nice and he caulked the outside where my floor met the drainage pipe, took apart the area, and caulked between the flange and flange riser, reset toilet with a wax ring and new supply. He took the time to use a couple of thin washers to totally stabilize the toilet. I don't think the toilet is leaking anymore-- I hope. He said it will take a while for first floor ceiling to dry but no worries, it will dry and then I can repaint it. I asked him if first floor ceiling drywall should be cut out on first floor, to dry the floorboards above, and he said no. The owner saw the photos of my sewer stain. The second guy saw them in person. I feel like they shirked taking care of their mess here, because the stain looks like pee and fecal matter. At the very least they should have someone on call to help with a sewage leak into the floorboards of someone's home, as this can't be the first time this happened. To advise me to ignore it, and repaint seems irresponsible. One week later, we still have a huge yellow stain with a strand of something (poo?) on our first floor ceiling from the leak that the first guy, Mark, created, despite running fans 24/7. I'm sure the leak is partly sewage, so that's gross, and it's right next to my kitchen over my fireplace mantle. Gross and sad. I'm now calling leak and mold remediation companies to fix my ceiling.

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Talked with Pat about a leaking toilet. He came on time and tried to fix the leak but the bolts…read morewere too rusted on a toilet that was over 25 years old. He suggested replacing the old toilet. He did an excellent job putting in the new unit. He gave me some information about another problem that I was having about an outside faucet. He said it would be too expensive to replace and I do not need it since there is another faucet outside. Highly recommend this company.

Hi, I requested Bates come out to replace a diverter valve in my shower. I was able to schedule it…read moreon Yelp. They replaced the valve, it took a bit under and hour and they charged $475. Which while not cheap is less than the last plumber I used who charged more than $600 for less than an hour of labor.

They were great showed up when expected, did a great quick job for a reasonable priceread more

We hired Keeley's to descale our cast iron sewer line based on a camera inspection and video they…read morehad performed on a previous visit. That analysis had revealed considerable buildup in our line for its entire length. Technicians Alan and Tommy did an outstanding job. They arrived promptly as scheduled, descaled the entire line from the cleanout to the village connection at the street, and cleaned up completely. The job was performed within the 2 hour estimate at a quite reasonable cost considering the age of the pipes (43 years) and their condition. I strongly recommend this plumbing service. Their technicians are consummate professionals.

Called on a Saturday, left a message and the sump pump was scheduled and installed on Monday!…read more Great communication, service and courtesy! The technician answered a bunch of non related questions for me too! Got much more than I originally asked for. Why would anyone use anyone else? My go to plumbing service for all my future needs!

Had a clogged main and it was backing up the toilet in out powder room…read more Allmark came out the day wet called, assessed the problem, and cleared it within 45 minutes. Fast, efficient, polite, and reasonable! Would use again.

I would give zero stars if I could…read more In March, I had All Mark Plumbing come out to clear a blockage in my pipe. Instead of using the proper cleanout access, they went through my toilet and barely resolved the issue. Within four weeks, the problem returned, and they came back recommending an expensive water jet service. I agreed, but the jetting service--costing nearly $1,600--did absolutely nothing to fix the problem. After running cameras twice (once in March and again recently), they finally told me there was a tree obstruction in the line. So essentially, after spending over $2,000, no actual repair work was done--only diagnostics. I then had to involve the city, who dug up the area and removed a tree stump that was causing the blockage--at additional cost to me. This is something the plumbing company should have identified and addressed properly from the beginning. To make matters worse, I was initially told there would be some kind of refund or assistance given the circumstances, but I was recently informed that they will not be providing anything. Since then, I've heard from multiple local municipal workers that this company has a poor reputation in the area and frequently pushes high-cost jetting services that don't resolve the issue. I strongly do not recommend All Mark Plumbing. This was an expensive, frustrating experience with no resolution and zero accountability.

Both Danny and Tommy truly went above and beyond to explain what had happened in my home, and…read moreanswer all my questions prior to replacing a sump pump inside a pit that was seriously rusted shut. I too will definitely recommend Midwest Hydro Jetting And Sewer Service in the future, they were definitely way superior to the other companies I recenty had to work, truly professional from the first call to completion!

Top notch company- the techs were very professional, thorough and explained everything well. Highly…read morerecommend.