We couldn't be happier with Juan and Navarro Flooring! They sanded and stained our hardwood floors,…read moreand the transformation has been incredible--it completely changed the look and feel of our home and made it beautiful. Their attention to detail is terrific, and they take great care to protect your home and keep everything clean throughout the process. Most importantly, they are trustworthy, professional, and truly go above and beyond to make sure the job is done right. We highly recommend Juan and Navarro Flooring. You can trust them with your home!

We hired Juan to install some very nice character grade engineered hardwood. i couldn't be happier…read morewith the experience and outcome. Juan was patient in making sure we got exactly what we wanted. We inspected the color together, selected keepers and losers from the varied boards, decided which areas and rooms to choose our favorite boards for.. Juan did much behind the scenes such as meticulous moisture testing, moisture barrier placement to make sure our product would look good long term, not just right after install. He also gracefully handled many unexpected challenges such as manufacturer defects which required a large delayed re-shipment. He stepped up to help us over the hurdle, taking delivery into his own hands to take some time off the schedule. He even helped calm a neighbor who had been upset about unrelated aspects of our general construction project. Juan and his whole crew couldn't be nicer guys, and they are all true professionals that inspire confidence easily. I would definitely hire Navarro Flooring again.

Mattie's Hardware is an incredible partner. This is the second project I've done with John - this…read moreone was to replace the hardwood in my kitchen after a leak caused extreme buckling. John has great communication, fair pricing, and 5-star craftsmanship. Highly recommend. He also helped with an clutch cabinetry project in the home, which was really clutch.

I've hired Mattie's Hardwood Floors three separate times over the past six-ish years, and each…read moreexperience has been consistently excellent. Their craftsmanship is top-notch--they pay close attention to detail and clearly take pride in their work. It's obvious they care about the final result and making sure their clients are truly happy, not just "done with the job." John and his team are great communicators and have always been 100% reliable with timing. Georgio (one of John's team members) did my kitchen floor recently - he is very pleasant and trustworthy. Great combination of skill, professionalism, and kindness. I wouldn't hesitate to recommend Mattie's Hardwood Flooring again and highly recommend them to anyone looking for quality hardwood floor work.

We chose Redeemed Flooring because of their reputation and Rudy's explanations throughout the…read moreplanning process. We had MSI Trecento XL Carrara Avell flooring installed throughout our home, and the finished flooring is absolutely beautiful. It has transformed our home, the new baseboards look great, and we are very happy with the overall result. The installation did take considerably longer than expected due to scheduling delays, the extensive floor preparation that was needed, and later an unexpected shortage of flooring material. The amount of dust generated during the work also made it necessary for us to stay in a hotel for 11 nights. What I especially appreciated was how Rudy handled the difficulties. He remained professional, listened to our concerns, apologized for the problems we experienced, and worked with us on compensation that covered much of our hotel expense. That willingness to listen and work toward a fair resolution made a big difference to us. Our advice to anyone planning a large flooring project would be to discuss scheduling, crew availability, dust containment, and material planning in detail beforehand. Renovations can have unexpected complications, but ultimately what matters is both the quality of the finished work and how a company responds when problems arise. We love our new floors and are very happy with how beautiful our home looks now.

Very high quality work. They went the extra mile on our flooring project. The materials we wanted…read morewere only available out of state and they procured them and completed our project on time

We had an excellent experience with Golden Oak Flooring. They did a beautiful job refinishing our…read moreexisting hardwood floors and installing new flooring in the office so that it now seamlessly matches the kitchen and family room. The finished floors look absolutely beautiful. Throughout the project, the team kept us informed about issues they discovered with the older flooring as the refinishing work progressed. They were also very accommodating when we requested changes and completed everything within a very reasonable timeframe, allowing us to stay on schedule for our move-in date. Mark was responsible, responsive, and easy to reach. He was my primary contact from the initial quote through the completion of the project. Brett also did an excellent job and was always courteous and professional. We are very happy with the quality of their work and highly recommend Golden Oak Flooring to anyone looking for beautiful hardwood floors for their home.

Mark and his team just removed 5 rooms of old carpeting and replaced it with high end 'luxury…read morevinyl' plank intended to 'match' some existing flooring in other rooms in the house. Although I'm not a fan of faux wood, the real wood options are just too expensive now. Removing the carpet presented some challenging problems (walls built on top of the carpet edges and carpet glued to stairs). And there were unexpected bad subfloor issues that Mark had to deal with. Mark also recommended replacing all the mismatched baseboards for a uniform look and I am so glad he did. The end result....floors and baseboards... was much better than I anticipated. And the additional charges for unanticipated additional time were very fair. The positive reviews for Golden Oak Flooring are well deserved.

In my interactions with the owner he was extremely unprofessional. Take your business elsewhere.read more

So I needed carpet pretty for a rental and needed it pretty fast ,…read moreWent there on a Monday and Mike was able to show up same day and they actually had the carpet I needed in stock, Brock showed up on time and was very professional and fast. Place looks great . It was a smooth transaction start to finish

Can only comment on in-store shopping experience…read more Pros: has wide selection of flooring. Cons: does not post or list any pricing on swatches in store-- meaning you have to ask a sales rep to look up the price on any single individual sample. No thank you-- that is Not an easy or transparent shopping experience, and enough of a deterrent that I will shop elsewhere.

Tom and the crew did an excellent job for us. We picked out…read moresome vinyl plank flooring and we are extremely happy with the finished product. The floors look fantastic. The service was outstanding and the installation crew were detailed courteous and hard working. This company is a great choice for your Flooring project. From: Mike T in Novato

Great crew. Great work…read more Gorgeous floors. Very happy with the attention to detail and the cleanliness of the work while in progress. Highly recommend.

These guys did an awesome job on my floor. The quality of their work is top notch. They work quick,…read morecleaned up, were super punctual, scheduling and payment were easy. And they're super nice guys. Couldn't be happier, and highly recommend them.

Cesar and Antonio were very helpful courteous and efficient. Although originally scheduled for two…read moreday installation they worked overtime and completed the work in one day.

Maryann was such an amazing person to work with. She had so much knowledge and made us feel like…read moreshe valued our time! She was able to help us find the perfect flooring for our home! Thank you!

The Abbey Carpet staff was fantastic throughout the entire process of selection of LVP and…read morecontracting with Maryann, and installation by Cesar and Antonio, who are true artisans. Their work showed great skill and attention to detail. They took the time and effort needed to produce a beautiful and durable installation. As a DIY carpenter, I marveled at the techniques they used to make each detail look perfect. They were easy to work with and fastidious during cleanup for our multi-day project. Highest kudos to the entire team from Abbey Carpet.

Abby Carpet & Floor of Petaluma is the place for your flooring needs! I have worked with Maryann…read morein the Petaluma office on a couple of different occasions for different flooring needs for my home. First, she is professional, knows her products, and is friendly. She has a sense of humor, but equally important to me, she is very patient as it takes me 4-ever to make up my mind with my choices! She assists me in making decisions by offering pros & cons of products for my specific needs in my home according to amount of usage, pets, color-coordination, and more. When I stop by the store unannounced, Maryann welcomes me in, and does not hesitate to assist me. Pricing is fair and honest with no hidden fees attached. Other employees at Petaluma Abby Carpets have always been helpful and courteous as well.

Five days before our due date, we discovered a leak in our bathroom and suddenly needed flooring…read morefor a very last-minute renovation. Needless to say, we were stressed! We went into The Floor Store, and Matthew was incredibly kind and helpful. He walked us through our options, and made sure it could be delivered in time. He was so easy to work with, thorough, and really helped us feel taken care of during a stressful and rushed situation. When I came back two days later to pick everything up, John and the team were just as kind and helpful, even loading everything into our car for us. We're so grateful for the wonderful customer service and would absolutely recommend The Floor Store - not just for the great products, but for the genuinely caring people who work there!

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.