Today at Chuck E. Cheese amongst all the hectic parties and kids the manager took her time to look for Italian dressing or even vinegar for me even though she was really really busy and I really do appreciate the first hand sweet customer service she gave me. I have no small kids but was here for Hayden birthday party and I was amazed at how calm and patient she was. Thank you so much, the location is very clean, our party host Marcus was amazing and very very kind. He was so loving with the kids. Thank you we will dine here again. read more

Chuck E. Cheese - Party - Pizza Near Me - Henderson, Nevada

Good stuffed crust pizza and friendly staff. Clean restrooms and dining area. Fair prices.

We ended up purchasing the fun passes this summer to beat the heat and it's totally worth it! My boys love coming here playing, eating then play some more! The staff is incredibly friendly and helpful! Robby the manager goes above and beyond to make the experience for the kiddos great! The food has improved so much since I was a kid! My kids love the pepperoni pizza! read more

We came to this location for a birthday and we had the pleasure of having Bella help us out. She was absolutely amazing! Very understanding in what we needed. Her customer service was perfect and we were able to have an amazing night because she was the start of our adventure here. Thank you Bella!! read more

Miley and Jay are amazing hostesses. We had Jay for my son and we had Miley for our daughter. Everything was brought out timely and fresh. They did everything as to singing and dancing and cutting our cakes and boxing up our food. I absolutely love having my kids birthday parties here because they take care of everything. It's so clean and organized as well. We will definitely be coming back!! read more

bad service all the employees including the manager seem racist to my kids & we're super rude to them. will not be coming back. Manager name Robbie. read more

I tried to take my 2 year old as he sees the commercials and wants to jump on the trampoline. He's excited and we arrive to be told they're to short staffed for him to jump today?? read more

a lot of bad review have been given on this specific Chuck E. Cheese. My experience here was awesome, the girl in charge of my sons party (Alyssa) was professional and Attentive to all my questions. I'll be coming again. Thanks Chuck E. Cheese for making my sons birthday awesome. read more

Chuck E. Cheese - Pizza Near Me - Henderson, Nevada

No one is at the front we waited 10 min to be seen and I was the first in line. They then lost my ticket when I only ordered a small personal pizza for my daughter. Everyone behind me is getting their food before us. Also As I'm waiting I see a girl working there scratch her butt before entering the kitchen 40 min and finally asked where it was and they said you can have a free cotton candy? Kids running this place literally don't come to this location. Save yourself the headache. read more

Chuck E. Cheese - This is what I waited 40 min for - Pizza Near Me - Henderson, Nevada

We just had our son's birthday party there and it was absolutely amazing. The girls who work there are so nice. Our party host mia was amazing. Ten out of ten recommend will definitely be back to play and hopefully for another party. read more

Kid check no longer exists, so keep an eye on your kids. Be sure to check the games you are playing because not sure how over a dozen machines have ticket issues but no physical tickets are given. Any game that was supposed to dispense coins to play did not give coins. Was there for 2 hours and never saw Chuck E. Staff wasn't friendly at all except for the manager Jonya (not sure if spelled right) I guess they go by J read more

A nice girl named Dani was so welcoming and kind! I will be returning with my friends.

The food I had to wait over an hour and 50 minutes just for one pizza. Also the service when we first got in was rude and not polite at all.

We brought our niece and nephew and they had a blast! The facilities were super clean! The staff were phenomenal, and the pizza was better than expected. The price was about as expected. But for something we would only do once in a while, it was way worth it, and I would definitely do it again. Honestly, if you were looking for something to complain about, you'd find it. But in a place that has kids constantly running around in it, I was surprised a majority of the games were running without issue. read more

Always a blast and the quality of food has really improved. I hope they don't end up closing their doors. This is great fun for young children: read more

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My girlfriend and I took our children here last night and it was filthy. Every unoccupied table we could find hadn't been wiped clean and food residue was everywhere. I noticed that the employee on the floor would clear the tables but not wipe them which is very disturbing. The table in front of us left a huge mess behind that had been unattended to for about half an hour. The floor by the soda dispensers was sticky and the mens bathroom looked and smelled atrocious. The play place in the middle of the restaurant is wholly unsanitary, as per my daughter, who took my girlfriend's daughter up there to play. I don't know if this place is understaffed or the employees just aren't trained properly but something has to be done. With that being said, it wasn't all bad. My girlfriend's daughter had a fabulous time and the ladies that greeted us and worked behind the counter were all extremely polite and helpful. read more

My niece celebrated her 2nd birthday there and let me just say the host was amazing and so was the management . They made sure we were well taken care of and even helped with cutting the cake which with so many little kids at a party can be hectic the host did amazing thank you so much look forward to celebrating another birthday here for sure . read more

The place is clean but understaffed. There is one person to run the order counter the ticket counter and the kitchen. I ordered a ham and cheese sub and it took 25 minutes to receive my food. The prices are higher than if you ordered the same food at another place, but they have the kids games and so you pay extra for them to be available. read more

Chuck E. Cheese - This what you get for $12.43. A skinny sandwich a handful of fries and an 8oz cup that you can refill for free - Pizza Near Me - Henderson, Nevada

I visited this chuckee cheese on a sunday it was nice and slow not a lot of people... However the restrooms was filthy.. customer service is great here everyone is super nice.. it would be better if someone kept up with the restroom cleaning read more

Great Chuck e cheese. Friendly staff. My kids like this place. The guy and the girl was so helpful and awesome. Thanks.

Horrible!!!! I got the salad bar literally nothing was available. No cheese, no croutons, no boiled eggs, no ranch and also a mess!!! Told the manager he seemed like he really didn't care. Hopefully they get it together. read more

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Absolutely worst experience. Waited 1.5 hours for a pepperoni pizza and fries. They kept saying 5 more minutes but never actually got the food out until my child was done playing and very hungry. I'm not expecting a lot from the place but just to get the food would have been nice. Majority of the games didn't work and waited half an hour to redeem tickets. Not worth the headache. read more

Took my nieces here Saturday to enjoy some games and pizza. There was one young lady working when we entered. There were only 2 parties ahead of us and we waitied at least 20 minutes just to get up to the register. She was very distracted and kept talking through the walkie talkie on her shirt and laughing. We ordered (4) 60 point cards, and she rung us up for 3. We asked for cheese pizza and she had to ask twice more if it was cheese pizza we asked for because again, she was distracted with the laughing and the walkie talkie. We ordered 2 beers at which point she told us it would be a looooong time before we could get that, and pointed out 4 other people who were visibly upset that they had been standing there a very long time waiting on their beers. I then asked for wine but she was not old enough to perform the transaction and stated again that the wait would be very long. We decided to pass, but we may as well have waitied because it took over an hour to get one cheese pizza. Nearly all of the games were either broken or had some type of issue. The skeeball lanes had only 2 working, and the ones that worked only had 2-3 balls inside. So we swiped/used points several times without actually playing the games. There were several machines that showed messages like "Error, 450 tokens owed" or something similar. However, there was nobody on the floor to tend to the machine errors. Was unable to get assistance the whole 2.5+ hours we were there. Pizza was ok, but cheese and sauce started like 3" from the edge of the crust so it was more like half pizza half crust. There was a young man that was constantly cleaning the beverage, trash and tables areas. Shot out to him, as he seemed to be the only one that actually took his job seriously that day. When we were ready to leave, again there was only one person working at the point redemption/prize section. After standing there about 30 minutes waiting, we decided to just call it a day and cut our losses. The messed up part is that we were waiting to BUY toys since the machines cheated us out of points or had errors at every turn. We will not be back. read more

Chuck E. Cheese - an arcade game - Pizza Near Me - Henderson, Nevada

This location is crap. I just went a few days ago and it's torn apart inside (which they don't warn you about) electrical wires hanging from the ceiling, tape all over the floor. More than half of the games were broken or turned off. I had already ordered food, paid and purchased a card before seeing this. My two year old had literally no games to play. Even prior to this construction it is a crappy one. It's always dirty. The employees are super nice though! Go to the Eastern location. Worth the drive. read more

This #CheckECheese is our to-go place because it is close to our house. No major complaints or compliments here. This is your typical Chuck E. Cheese with a thousand kids running wild, as expected. Pros: The staff is fairly friendly, managers are always around, most games are functional and the food comes out quickly. Oh and it seems that they changed their pizza dough and supposedly it is very good. I didn't eat the pizza but the kids gave it thumbs up. Cons: Its always busy when we go, kids need at least 1000 tickets to get anything worth it, ticket-to-token ratio sucks, and finally, don't get the wings ... they taste decent but they are miniature size #theworldsmallestwings. All in all, your kids will have a blast at this place, which is what it is all about. I was torn between giving this place 3 or 4 stars so here's my unofficial 3.5 stars. read more

Staff is really friendly! I really like the check in/ check out process they have going on here. Once you enter you and your child get stamped. This stamp is then checked again upon exit. This lets you as a parent feel a little safer while your munchkin runs amok! I usually come during the day and haven't encountered any large crowds. That being said, it's an enjoyable time here. They do have a lot of broken down games which is what brings the rating down some for me. I also which the pizza was the way it used to be when I was a kid! $6 gets you a "small" pizza that is actually not with it. read more

Chuck E. Cheese - Pizza Near Me - Henderson, Nevada

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Had it for take out since my daughter sometimes can't handle all the noise which is great. Them being oblivious to the order is not so great

A decent place to take family fun for parties, service is fast and staff were friendly, it's pretty pricy for the food such as pizza or the salad bar. If you want a fun spot of the kids to play in the area. It's worth checking out read more

No one came out to check us in or greet us...we had to yell in the back for ten minutes to even get one of those red eyed employees to ring us up. Most of the machines are broke. And dirty and every single stall of the bathroom didn't have seat covers or toilet paper. For $60 this was ridiculous read more

Oh, Chuck E. Cheese, how I have memories of hanging out in your urine-laden ball pit! I took my nieces and nephew here yesterday for a small family birthday part for one of them and I noticed that although the ball pit is gone, the bodily waste wasn't. Ah, children! First of all, the kids (4, 3 and 1 year) LOVED it. The two older ones just went crazy on the smaller rides, playing the easy games and getting tickets and picking out their prizes. They thought the pizza was absolutely de-voon. They didn't see the wear and tear on the games - everything was perfect to them. And hey, it's made for kids. They're the ones they have to please. Of course, as an adult after I was able to see beyond the chaos, I noted that a lot of the games were broken or ate tokens (which we all know are precious Chuck E. Cheese commodities). Of course the pizza was not good. And although my the kids didn't care, I was a little more than horrified to hear someone scream, "Dookie!" out of a tube slide. It ain't my cup o' tea, but it ain't supposed to be. But man am I glad I don't have kids of my own. read more

Chuck E. Cheese - Pizza Near Me - Henderson, Nevada

Booked a birthday party here and talked to the manager Robbie he was so accommodating and helpful really went out of his way to make sure our child has the best birthday experience. Facility was clean. With the recent remodel it looks great. I would definitely recommend this location over the other one because of the willingness of the manager to make sure the party goes great. read more

I remember Chuck E.Cheese when ballpens were a thing and the whole crew would come out in full dress to amuse us and feed me pizza! Some changes have come down the timeline, like no more ballpens and more automation for the puppets. Chuck E. Cheese still serves it up though, and this location makes it great! The staff is friendly and accommodating. This may perhaps be the most important part of the experience considering its not the adults but the children that best be happy, though I do like to get down with some Spongebob Wack-a-Burger. With the game cards you pre-charge, $30 dollars goes a very long way, and games can be played constantly for an hour no problem. One of the staff members came by constantly and gave free gameplay for individuals which is both pretty cool and a thoughtful gesture. They have a decent sized play area as well, where Kids can climb in, up, around and down. Perfect for wearing them down for a nap. read more

The food is ok. They don't have the tokens anymore so that's better. Aside from the greasy games and what not, the kids had fun so that was great read more

Chuck E. Cheese - Pizza Near Me - Henderson, Nevada

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This will have to be by far one of the most Organize and cleanest Chuck E. Cheese's that I have ever had privilege. The staff was very attentive to all guest .All the food was fresh and tasty.The salad bar was neatly organized and well-maintained through out the whole night this location will be a great place for any child's birthday party read more

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My first time here to this location came in to celebrate my sons 4th bday place was pretty packed had to wait 15 mins just to enter at last minute we were able to book the birthday table with limit of at least 4 kids we got the cheapest package 15.99 per kid each kid received a game card with 30 tokens loaded 2 slices of pizza and drink bday boy got 250 tokens plus went into the ticket blaster for tickets besides it being packed with a lot of kids my only con was the bathroom was dirty trash on floor no toilet paper in stalls but over all the staff was helpful patient and everything went smoothly order came out on time our server was very organized kept us informed definitely will make the drive back again read more

Chuck E. Cheese - Chuck - Pizza Near Me - Henderson, Nevada

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Chuck E. Cheese, an Icon for kids ages 3-??? It's not going to be known for it's culinary achievements but for the memories the kids will take with them when they go home. If your coming here for anything but that you missed the point. read more

Chuck E. Cheese - The group of party animals!! - Pizza Near Me - Henderson, Nevada

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I had my son Liams 2nd bday here and our host Aaliyah was amazing ! She made everyone's experience very personal and my son loved it. She knew exactly what to do, very organized and professional when it came to timing and helping out with serving the cake. Also our pizza was very delicious!!! I can't wait to go back thank you Aaliyah for being a great host! THANK YOU AALIYAH! KEEP UP THE GOOD WORK! read more

Yeah, five stars. Compared to other Chuck E. Cheese's locations? It's not even close... this is the best I've ever seen. I've been here a number of times with my kids. I live in Los Angeles but I take my kids to visit my parents who live near this location. We have a couple locations in LA that I've taken my kids to and none of them as good as this location. Most recently, I took my kids here on a Saturday night. I repeat - SATURDAY... NIGHT... AT... CHUCK E. CHEESE'S... and I, A) lived to tell about it, and B) still five stars. MANAGEMENT If you zone out with my review, let me just tip my hat to the manager here... he's amazing. I assume it was him working Saturday night. His workers ALL had great attitudes, were helpful, smiling, immediately got to everyone with questions, fixed games immediately. I even saw him personally fixing the bicycle helicopter 'ride'. Again, check my past review of the West Hills location where their manager was completely the opposite. Anyway... WORKERS PT 1 Walking in, there were plenty of workers at the counter, which is RARE at Chuck E. Cheese's. There wasn't a line, just ordered and got our table. We got two pizzas, boneless hot wings, salad bar and drinks. The food came out quick but, honestly, the pizza did take a really long time, which never happened. It took 30 minutes for the pizza. WORKERS PT 2 The place is far bigger than most other locations yet, it's really clean, no trash on tables, immediately workers are wiping tables. They really cared about keeping things clean... and again, this is a Saturday night on Thanksgiving weekend when it should have been a disaster -- but it wasn't. Also, yeah... I see people with one star reviews because tickets ran out? Um, they're paper... they will eventually run out, my God. They don't magically reappear. Yes, one machine my kid won tickets on ran out so I simply asked one of the many workers walking around and he simply fixed it and gave her the tickets... done in literally a minute. People need to show some friggin' patience. (Notice the 'gotcha' one star reviews and their spelling... kinda goes hand in hand.) GAMES/RIDES There is a really nice variety of ride and games that most locations don't have. They have all of the super young games for kids, then the older ones as well. They have a couple driving and racing ones, even a ski one. Thank you for leaving up the jungle gym when so many others have ripped them out for some reason. FOOD Personally, I always annoy people when I say this too much but... the pizza at Chuck E. Cheese's is better than it needs to be. It's really good. Here was no exception. We also got the boneless chicken wings which were great. The Salad bar, like everything else here, was clean. I noticed a worker with gloves cleaning it constantly (with customers making a mess). It was stocked every time I went up. I think there used to be ham cubes, but not that night. I wish they'd bring that back, though, so there's some kind of a protein... but no biggie. SECURITY My wife and our other family got there ahead of time with the kids. My father and I came in a little later, kinda like two guys off the street. I honestly wished they questioned us but the younger worker let us in no problem. I think they should ask if we're a part of a birthday party, if so, which one... or do we have kids here. Otherwise, there's zero reason to have two guys come in without kids. Granted, we were wearing polo shirts and hopefully didn't look like creepers but you never know. Going out, the worker checked the kids' ultraviolet numbers... but again, if it's two guys coming in without kids, they could hide out in the bathroom and wait for kids to, 'ya know', not do good stuff. Unfortunately, a lot of parents just let their kids run to the bathroom here, solo. That's the only area I'd say they need to improve but I don't know what company policy is. OVERALL Again, favorite location - easily. The bar was low for it being a Saturday night, I went in expecting chaos but it was clean as a Tuesday 2pm session, I'd imagine. Finally... a location that looks like the commercials :) read more

Always a great experience! Lots of games for younger kids. If a game isn't working. They're quick to fix it. Great customer service. The pizza is ok. Not great. But we love the big chocolate chip cookie! So good. Perfect place for good, affordable fun for my 18m old and 4yo. read more

I agree with the other Yelp reviewer, no good at thIs Sunset location. No manager cared to come up and help with the long line. Don't bother ordering a beer because no one that works here is 21 to even pour it for you. And I did not want to wait and wait for a manager to come ring an adult beverage up. So then my order was rung up again and she forgOt to add the play card, so I had to buy it separately withOut The discounted combo price. When I pointed this out to the clerk, her response was basically too bad...she said that was because she had to ring it separately, "my bad" she said, but tough crap for me. Only a dollar I got screwed out of, but it's the point that they couLd care less. I will not be coming here ever again....thank god my kids are getting older and I won't have to worry. Two stars because at least my kids won a lot of tickets and they liked the pizza. read more