We were extremely disappointed in our experience. The driver showed up already agitated and informed us he was not able to tow the truck with a camper in the bed. We quickly removed the camper and he said he would be back in 30 minutes to get the truck. After an hour we called the dispatcher who informed us the truck was no longer coming and that they couldn't help us. They were extremely rude and combative on the phone, accusing us of not actually owning the truck (the truck is in our name so I have no idea what that is about). They then offered to tow the truck outside of my AAA policy for several hundred dollars. I'm not sure what their motives were but it I am now stranded in Morro Bay... read more

First off you went out of your way to try to screw me out of my AAA membership by twisting my words around. I was Towing it to my mechanics house which afterwards I was going to sell, AAA had a record of my statement. After fixing the car my plan was to sell and you asked me if my car was registered which I stated it was not and then you asked if I was going to sell it which I said yes you took that as the fact that I'm selling it to the person I'm towing. You then rudely interrupted me and took my words out of context and intentionally try to screw me out of my AAA discount. You then took it a step further by wanting to tell AAA exactly what happened and make it a point to deny services. I'm taking this extremely personal because you did not do your job which was to tow my car and get paid. We both know that it was not two to three inches of clearance and if you actually did your job and came out and looked at it you would realize that there was plenty of clearance to pull it out in fact I called another company and they had no problem Towing it out and here's the evidence with a picture so all your members know that you're full of s***! read more

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Chris and Jesse are the best they rock! Great service I am a mom and did the mistake once of leaving my 18 month old locke up inside my car while running!!!!!! Chris came to the rescue was there in less than 5 minutes!!!!! I literally owe my life to him!!! read more

Worst towing company EVER!!! Chris there lead driver was not only an Asshole to me but refused to tow my car then screw me on my AAA discount that I was going to receive. Just tow the car and don't be a DIC@ about it. Instead he took it personal that he had to get off his ass and do something rather than get paid to do his job. Chris you're a worthless human being and I weep for the future! read more

This review is 3 months late. Anyway, We were on our way to Morro Bay for the weekend and ended up in an accident. We managed to get the vehicle to our destination, but could only make left turns. The bumper on the truck was way to crushed to be pulled out enough to turn right. Trust me, we tried. I called a body shop to ask if they could help by just pulling the bumper out a bit. No luck. What they did recommend is Chuck's Towing. I called and explained the situation. They put me on hold for a bit, and I thought to myself, oh no! They don't want to talk to me, I'm a woman, I probably don't know what I'm talking about. I was surprised when they came back on the line and apologized for the hold and said they could send someone right over but it would cost $80.00. That's it??? Geez, send them over. Chris B. showed up and took care of the issue like a pro. Friendly, courteous and understanding. Patient too!!! Thank you Chuck's Towing and Chris B. for helping us get our truck and ourselves home safely! read more

James was super kind. Ran out of gas on the free way. James showed up within 10 minutes and gave me a discount. I was back on the road in a jiffy - vacation saved. Thank you, James! read more

Super friendly driver and arrived on time. Took care of me and my truck!! Give them a shot if you need a tow!

Chuck s tow is the fastest unlock tow company in the West. Thank you for unlocking my car

Excellent, well run business. My mother got her car stuck in a foot of sand at 10:30 at night thanks to the crappy Los Osos roads and detours. I tried to get it out, and after about 30 minutes of futile efforts I called in the big guns. Looking back at my phone for time records, I called Chuck's at 10:56 PM, I was told it would be about 15 minutes. I get outside at 11:03 and I see him pulling down our street. The car was out of the sand at 11:15. Fast and friendly driver. I didn't catch his name, but he was great, punctual, and generally awesome. I know who to call for all my local towing needs, as well as who to recommend to any of my friends. read more

I paid $500 to them for a tow and less than 24 hour storage. I told the police my friend could drive the car. They said it had to be towed. This was not a DUI either, it was an unusual circumstance. They treated me like a criminal when I did retrieve the car and made several insensitive wisecracks. Unprofessional. Car was s scratched too. Kickbacks to MBPD. read more

Chris and his guys went above and beyond to take care of a flat we had on our dually. Chucks Towing and Perry's Automotive are now our first choice for service when we're in Morro Bay. Thanks again! read more

Yesterday, I couldn't get my car out of park. Chuck's towing came over and was able to fix the problem so I could drive it to the repair shop. The first young man who showed up could NOT have been nicer, but he was not having much luck with the shifter. Another Chuck's towing truck showed up, in the area to see if he was able to help me. They really DO go above and beyond! So two more guys came to help, and between the three of them they were able to dislodge it, then the young man backed it out for me, and pointed it at the street to make sure I could drive on. They didn't leave until they were SURE I could get the car off of the property. I can't say enough nice things about these guys. I've used them before (when I drove my car into a sand spit) and my son wrote the glowing review. This time, I want to make sure I say THANK YOU to Chuck's Towing. I will always use your service if I need a tow. AND you will be the FIRST company I suggest to anyone else who needs a tow truck. Thanks again! read more

They charged my barely 18 year old son over $600 to tow his car 4.5 miles after his accident. They wouldn't accept our tow insurance or take the vehicle to the yard we had arranged through our insurance. They told him it HAD to go to their yard. Then they told him it would be another $65 a day to store his totaled vehicle unless he signed the title over to them. He was young & shaken up after his accident & had no idea how to handle the situation and was totally taken advantage of by these predatory tow drivers. Needless to say, when I got home from work and found out what happened, I was furious. The only reason I gave them two stars is because they offered to take the vehicle to the yard I had arranged for salvage at no charge, that's after I called and threatened to take them to small claims court! read more

Chris is amazing! My friends & I were out camping and I locked my keys inside the car. He went above and beyond to save the day! I am so happy the customer service he provided. He really seemed like he enjoyed his job & was patient while figuring out how to get inside my car to get the keys. Chris deserves a raise and a praise! He really made my day ! Thank you so much Chris read more

Great guys, always super helpful and treat your car like their own. Can't recommend them enough!

Chuck's Towing "rescued" me when another company (Tow Atlanta/Syrex LLC) failed to show up or even call me to say they couldn't come. The driver was courteous, good-natured, and safe. He had me move my car from the highway bridge because he felt it was unsafe even to load it there. I'd recommend Chuck's Towing to anyone! read more

Can't say enough about the service I got last Monday morning. The young man was polite, knowledgeable about things that might be wrong and ended up saving me a trip to SLO from Cayucos. He went above and beyond. read more

These guys were awesome. We were out of town visitors leaving in our packed up car to go home when the car wouldn't start. AAA sent Chuck's Towing who arrived promptly and changed out our battery. When my car still wouldn't start, a second guy, Chris, from Chuck's Towing showed up. These guys spent over three hours trying to get my car to start. Chris did everything he could think of before resorting to towing it to a Ford service dealership. He was polite, professional, resourceful, patient, and beyond helpful and we appreciate the time he spent trying to get my car back on road. He also made sure the Ford dealership was able to help us before he left read more

I had a flat tire, called AAA and they dispatched Chuck's Towing to help me. James was very professional, knowledgeable and helpful. He tried to inflate the tire first, and when it did not work he helped me to locate my "flat tire kit" (placed under the seat, good luck finding it on your own!) and figured it our and used it to fix the tire. He also explained my options - to be towed or drive my car if the tire holds. He offered to accompany me to the tire place in case the tire gets flat again. Very impressive. Thank you so much James and Chuck's Towing! read more

AAA tries to send another company and I always ask for Chuck's. Best services and friendly service. The are always as fast as can be and super helpful. They even jump started my car when I was broke and let me pay the next day. A most reliable, honest and affordable place to do business. read more

Fast, efficient and friendly. Jess showed up within 10 minutes of calling and winched our car out of a ditch. He knew what he was doing and took good care not to rough up my car. He was extremely friendly. read more

Unfortunately we had to use the towing service due to breaking down. The good part: These guys did a great service. The diver, Jesse was a very friendly, helpful guy. The price was cheaper than what was charged yesterday by Cambria Towing. Should you be unfortunate enough to be in need of towing, use this company. Also, they will pick you up our drop you at a hotel. (within reason) read more

Unprofessional service from the technician, supervisor, and support staff. The technician lied about the battery return policy. He then left (unapologetically) without replacing my battery. When I questioned the supervisor, he was rude, told me to find service elsewhere, and hung up on me. Do not recommend this service. read more

On the way out of town from vacation we had a breakdown. Thanks to Bob and Jesse we were on the way in no time. Bob diagnosed the battery issue and he and Jesse got us on the road, and home to SCV safely!! Very professional and fast response!!! Highly recommend. PS Jesse passed us on HWY 1 on the way out of town and he waved. The kids loved it!! read more

I just had a bad experience with one of their drivers, discourteous and dangerous driving. He needs to get some lessons in courtesy.

Great towing company, friendly and fast service. Always doing a great job, especially Chris B.! Thanks Chris for helping me out today on Highway One! You are a life saver! read more

Very quick and helpful service! I locked my keys in the car and the gentleman was very respectful and got the job done in less than a minute. Great price too! read more

Locked my keys in my car for the first time ever! And I was totally embarrassed but when James arrived he was very patient and understanding and said it happens more than I would think. He unlocked it promptly and I just wanted to leave this review to thank James for his wonderful service! read more

Amazing!!! I would give 10 stars if I could!!! I had a blonde moment and got my car stuck. I called chucks towing to help get me out of this mess. The tow truck arrived in 10 minutes and the driver was very knowledgeable on how to get my car unstuck. I cannot say enough good things about this company!! Thanks Chucks Towing!!! read more

This place is awesome. I've had to use them a few times thanks to my suburban breaking down so much. The response time is shorter than most tow companies and they are super friendly and efficient. read more

In the confusion of our family exiting our van I somehow managed to lock our youngest daughter in the van. Called chucks towing and in under 10 minutes he was at our location unlocking our door! Chris was genuinely concerned and empathetic, so extremely happy with the outcome, Thanks again Chris! read more

It hurts to give these guys even one star! My wife tried dealing with them and they treated her so badly that she got me on the phone with them. It seemed like they really didn't want to do it saying that they were going to have to get the car down to the street before they could load it. They then said I couldn't use AAA Because they didn't deem it as an emergency, and AAA is only roadside assistance. Basically it was too hard for them so they whined their way out of it. I just called AAA again explained the situation so they sent Smitty's towing out. The guy backed up the driveway loaded it up in about 10 minutes and did it all like he didn't hate his job. If you're going to choose to be a tow truck driver your whole life don't act like it's somebody else's fault when you're not even good at it and you hate it. read more

Chucks Towing service is the best I've encountered in all my years driving. They were FAST, Helpful, & Courteous. I would recommend them to anyone. read more

Craig did a great job getting our car to Villa's auto repair in SLO when our starter went out over the weekend while camping in Morro Bay State Park. He made the loss of the weekend/vacation day much more tolerable. Thanks. read more

Chris was great! He is fast like a ninja. Got my car off the road and on the truck super fast. Thanks

HUGE props to Chucks Towing in Morro Bay...they came to fix my flat tire at my home, but Fiat doesn't give you a spare tire, they give you some glue to shoot into the tire...long story I still have not idea what it was. Anyway, they did their thing, and got my tire drivable again to make it to Hinsons in Morro Bay. Their tow truck driver followed me back to Morro Bay just to be sure my tire was ok, and I made it safely back. THAT is customer service, thank you Chucks Towing! read more

I had an unbelievable experience with Chris from Chuck's Towing!! We got great old fashioned home town help.... Chris was one of the most helpful, caring, accommodating guys I have come across in a LONG time!! He gave 'towing service' a GREAT name!! Thank You Chris and Chuck's Towing...you're awesome!! read more

We recently got in a deer/versus car accident that totaled our Yukon! I just want to say that Chucks towing and our driver Daryn were excellent. He was prompt and polite, a really nice person after such a traumati event. I totally recommend them! read more

Oh my, what a GREAT drive we just had picking up our truck! We were out a Lynn's fruit farm when our break line busted which made are great day not so great. When he got here he let my daughter bring the truck up on the tow truck and even paid her for helping! I would use this company any day of the week! read more

A huge THANK YOU! to Chuck's Towing, they charged my battery and sent me on my way. Just like that. Very professional and courteous.