So, we've been to this restaurant frequently since it opened and always left satisfied, outside of having to wait every now and then. Unfortunately that ended today. We ordered pick up for 4 of us and spent ~$60 or so. After getting home, we each opened our trays of food and discovered the smallest and scant servings of rice and beans I have ever seen. I literally ate all of my beans provided in my order with 1 teaspoon and it took me just 2 full teaspoons to eat all of the rice they gave me. I wish I was exaggerating, but I'm not. All 4 of the servings, ie rice, beans, and salsa (outside of the actual burritos and tacos) were paltry. One of our trays were given just 1 small piece of chicken in lieu of the beans evidently, and didn't get any beans whatsoever. Unfortunately this is something I don't think any of us will ever forget. We are thoroughly disappointed in Chuy's and I can assure you we won't let this happen to us again. So......if your ordering take out or delivery......beware! read more

The food is very fresh and NOT GREASY! The chips are very light without a trace of oil. The salads and soft tacos are delicious.

Great food. The best TexMex I have had in this area. Fajitas as excellent as are the enchiladas. Their sauces are great. Best chips and are always hot and fresh. Give it a try you will like it. read more

My experience eating inside was fair considering that it was a crowded Saturday night. Although didn't get the Tomatillo sauce that I had requested. It was easy to get the attention of the server. The food was good and liked the generous portion of rice that I got. Previously, I had only gotten delivery from this location, which was packaged nicely and had the creamy sauce without even asking - which I didn't get dining in, which I was kind of sad about. Will give this location another try, dining in! read more

One of my favorite Mexican restaurants in the area. Definitely a step up from your typical Tex-Mex restaurant.

I've never had a bad experience here. The food and service is always amazing. My personal favorite is the chicka chicka boom boom enchiladas or the macho burrito Friday special as seen in the picture attached read more

Chuy's - Tex-Mex Near Me - Charlotte, North Carolina

Stephanie was by far the best waitress we have ever had such a positive attitude and attentive and on things before we even had the chance to ask !!! Thank you Stephanie read more

Can it get any worse? If Yelp would let me I would give them zero stars. I cannot believe I let my son talk me into going there. Where do I start? Again I have to complain about the menu. It's minimal and sucks. This is not the Chuy's I grew up with in Texas. Take my word for it, this was my last trip there. My shrimp tacos were the worst thing I've ever had. The shrimp used to be big plump fried up crispy served with fantastic cabbage and now my fish taco came out with tiny little bland rubbery grilled, boiled...I'm not even sure what they did to the shrimp! It took over an hour to get the food. Now I know Covid is some restaurants excuse, and I know it's hard to get servers and restaurants they have to come back. But there's no reason for shrimp tacos, ground beef tacos and cheese quesadillas to take a freaking hour! Hell, 80% of the stuff on the plate is made in advance sitting in a container ready to be served. And it wasn't like there was a crowd lined out the door. They seem to be seating every other table, that in itself is ridiculous. NEVER AGAIN WILL I EAT AT CHUY"S! read more

I was just at this location. Set the bar for about 1 1/2 songs. Multiple employees passed me. Could not get anyone to speak or wait on me. I think I need to go somewhere else. Hope they don't treat everyone like this read more

Chuy's is the most fun and festive of any restaurant in Charlotte! The staff always is having a good time, and they make us feel so very welcome. Plus, the food is as delicious as it is affordable and timely. I especially love the chimichangas and enchiladas, with hatch green chili sauce. All I can add is WOW! read more

Chuy's - Tex-Mex Near Me - Charlotte, North Carolina

Can you get better Mexican food? Yes. You can. But Chuy's is a great "Tex-Mex" option even from a chain resturant. Make sure you grab a cup of their Creamy Jalapeno Cilantro Dip. It's great for chips, on top of your fajitas or rice! I prefer Fajita's. Honestly, you can't mess them up too badly. It's great the amount of sauce options you can have. Their chips and very light and not greasy, which makes this one of my favorite spots to go. We've never had poor service but we've only ever gone at lunch time. read more

Ended up here tonight because Ale House was packed. Food service was painfully slow (even though it was practically empty). But, and this is a BIG BUT - seeing a palmetto bug crawling up the wall behind our table, having a server come to try and kill it and have it fall almost on our table, then not having any management even come out to speak with us or offer any type of comp (PALMETTO BUG Y'ALL) was unbelievable. Def won't be back! read more

Just an average Franchised Mexican Restaurant with not a lot to desire on the menu. Fatty steak fajitas, food made incorrectly, and inconsistent service. There are so many other choices in the shopping center where they are located, we most likely will not be back, and will have to reach outside of the area for a good Mexican Restaurant. read more

Waited inside at Hostess stand and had 3 waitresses ignore us. Hostess was no place to be found, so after 5-10 minutes of being ignored we walked out. Horrible experience, definitely will not go back. I'm a Texan that loves Chuy's but this particular location is a bust. read more

Just nooo!!! Had an early dinner on Friday and do not plan on going back! I had the Friday special of the fat daddy enchiladas and let me just start with there was nothing "fat" about them!! They were just regular enchiladas and sadly lukewarm, even though the restaurant was pretty empty. The chicken inside was white and didn't have seasoning, tasted like it had been boiled while the tortilla was dry and felt more like a cracker even though it was topped with cheese sauce (asked for queso instead of the green sauce it normally comes with)....I couldn't even finish one! This Tex-Mex is more like the McDonalds of Mexican food...if you've had the real deal and love flavour, this is not the place for you! Our waitress was friendly, chips were fresh and jalepeno sauce (with a ranch base) that came with the chips was pretty good. The salsa was fresh but bland. I visited their SouthPark location way back and hated the combo plate I ordered. I thought to give them another chance but that was a big mistake! read more

Chuy's is not your typical Mexican restaurant. First of all, it is Tex-Mex. which in my experience has usually meant Mexican food for the "gringo ". And while some of that may be true here, the food was better overall than say on the border or the like. That being said, Chuy's could make some small changes that would make a big difference. Firstly, and most importantly, why in the world would you not have any beers on draft? Bottles only? Really? Next, you would think that on cinco de mayo you would have some great food and drink specials right? Not so much. 5 dollar queso or guacamole and dollar off Dos Equis bottles. I asked for a spicier salsa option and was surprised to be offered Tabasco. I've been to Texas, heck I was born in Texas. We like our salsa spicy. Salsas were neither Tex or Mex. I must say that they did have some spicier sauce options for burritos and enchiladas but those were for covering not dipping. I gave Chuy's 3 stars instead of two for the reasonable prices. As you can see from the picture of my entree, I got my monies worth for 11 bucks. It was also nice that the kids meals came with a drink and desert. It just wasn't enough to make me want to run back anytime soon. read more

Chuy's - Combo #1 - Tex-Mex Near Me - Charlotte, North Carolina

So disappointing with Chuy's that they took the chicken strips off the menu and haven't brought it back. Haven't been in about six months be that's all our child will eat from there but the rest of the family enjoys everything else. Hard to believe COVID killed the chicken strips. read more

I love Chuy's. I like the salsa the best and even come get it for carryout frequently. It really is one of the best salsas I've tried in a long time. I followed this restaurant from South Park to its new Waverly location. I usually get a la carte tacos because they are the best deal for me, since I don't like beans or rice. The tacos are really good. The meat (ground beef) is full of flavor and the shells are crisp and delicious. All of the insides are fresh. The service is awesome. The staff greets you at the door and makes you feel right at home. The restaurant, being brand new, is extremely clean and well organized. read more

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Chuys isn't much to talk about for me. It's not authentic Mexican in my opinion so you have to take it for what it's worth. The frozen margaritas & sangrias are worth a seat at the bar or in the bar area especially during the week between 4pm - 7pm where you can munch on nachos for free while you sip via the Happy Hour complimentary Nacho car. We've had take out from here once and wasn't impressed as the food lacked flavor and seasoning. My husband and I had the fish and the shrimp tacos and the batter on the seafood wasn't very tasty. Our son had the a child's chicken quesadilla which wasn't very yummy for him either. The cheese seemed to be like American cheese which isn't good cheese for a quesadilla. I returned today for some frozen margaritas with my neighbor for her birthday and we dined in at the bar. I wasn't interested in trying the good again so we stuck to the FREE nachos and ordered cocktails. I had the frozen sangria and she had the frozen raspberry margarita. ALL In ALL my fav item was the Tres Leches Yum Yum Yum did I say Yum? read more

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Probably the worst restaurant I've ever been to. Quality of food is terrible . If your looking for good Mexican food DO NOT COME HERE!! been here once another time about 2 weeks ago my friends wanted to meet here I insisted not to!! But they all wanted to go and everyone hated there food . I just think this place is terrible they need to shut it down and replace it with a better Mexican restaurant. read more

Went for early dinner. Our waitress was really nice and provided great service. The chips and salsa was very good and the margaritas was good. But unfortunately everything after that was not good. Good thing I was satisfied on chips and salsa because my chicken burrito was awful. The food came out hot, but just lacked flavor all around. Chicken I so dry! I was disappointed. They really need to revamp recipes or monitor to see if they are being followed. I couldn't eat my food. My son didn't eat his and my husband ... well he was hungry and ate it but complained the whole time of how awful it was. Another thing that threw me off was I told them I had a cheese allergy. My plate arrived and under the wilted salad garnish was dry stuck on cheese. Made me think. Did they spill a blob of cheese by accident or was this what didn't come clean from the last user. Just weird as it was completely covered with the lettuce and salad. Maybe it was on purpose. I couldn't eat after that. We won't be back, unless we just want drinks, chips and salsa. That's what I recommend. read more

Amazing food and service. If you haven't tried the jalapeño cream sauce, it will rock your world. I ordered the southwestern enchiladas and I was very pleased. They were stacked versus rolled, and topped with a fried egg. So delicious! Very spicy and lots of flavor. **update - I figured out the amazing service was from a guy named Ty, who I had again today on 9/22. He is absolutely amazing!!** read more

Giving it one star because of the presentation and service. I've had Chuy's before in VA and it was great. They sat us at 8:55, took drink orders just to say they closed the bar at 9 so we just left. The menus were dirty as if no one wipes them down between uses, water glasses were old and dirty. I liked the decor but the 92 health rating is deterring me from returning. read more

Chuy's - Lobby Area - Tex-Mex Near Me - Charlotte, North Carolina

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Bring a photo of your dog (in a frame) for a ANY FREE appetizer on the menu! My husband and I come here every other week for their Wednesday $10 fajita special. You walk into this place and feel like you're in a modern art museum. There are hundreds of pictures on the walls, and the restaurant features a small homage to Elvis and Chiauiaas. So cute! I highly recommend the fajitas - my husband and I usually split the fajitas for one and end up with leftovers. read more

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If u know Chuys from Texas you won't be disappointed! For Tex-Mex you can never make a wrong decision to satisfy that Tex-Mex amazingness!

What a lousy experience first of all we waited way too long for food as they were serving other tables who sat down after us. My husband ordered a Chuychanga. It was served dry with no sauce and he said it had no taste. My for combo fajitas the steak was so dry I couldn't cut it when I didn't eat it and the chicken was just dry and no taste my flour tortillas were served and they were wet like they've been steamed lousy experience I don't even know if it reads one star. read more

This is the worst. Don't waste your time. Drinks are so salty and the food is horribly made read more

Chuy's - Barely any chicken in quesadilla - Tex-Mex Near Me - Charlotte, North Carolina

This place is by far one of my favorite places to get Mexican/Tex Mex cuisine. Don't let the 3 stars fool you, you will be pleasantly surprised! Please open more locations!!! read more

My son loves Chuy's so we end up here often. I'm a TexMex fan, so the food is fine for me. But why in the world is this place so pricy? $9 for a small bowl of queso? 1.70 extra because I asked for some sour cream for my burrito? Another $2.00 for a side of rice because they forgot to put it in the burrito? Our lunch (with tip) was $58!! $58 for a TexMex lunch of queso, two steak burritos and two non-alcoholic drinks is crazy! And that's not an overcharge on the part of the waitress. I checked. The burritos were $13ish each. My son's steak was grisly and my burrito was mainly beans with three bites of steak. It's just gotten ridiculous here. read more

First time trying Chuy's. Not overly impressed yet not too disappointed. Their Tex Mex offerings were creative, more so than the typical. I chose the stacked enchilladas made with blue corn tortillas. Was very happy with my choice. Service was very good - our waitress was very attentive to keeping the chip baskets filled. The chips and sauces were a highlight. Super thin and crispy and interesting dipping a to along with. I order a frozen strawberry margarita, nothing to write home about the best I can say is that it was a nice fruity drink...minus the salt which was a bit surprising. If you're thinking of trying it out, bring them the framed pic of your furry family member, they'll pop it up on the wall and give you a free appetizer! read more

Chuy's - Entryway - Tex-Mex Near Me - Charlotte, North Carolina

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Blech. The food is AWFUL. Greasy, salty, stale... just horrible. We ordered a "chuychanga" after being told it was great, but it's awful. My son ordered a cheeseburger and his bun was rock hard stale. My daughter quesadilla was greasy and wet. The fajita beef tasted like steed meat that had been cooking all day and broke down into a beef mush. I would come back and try again, but everything was so awful, I probably won't bother. The one star is because the server was adorable and kind, and the place is super cute with dogs everywhere. Come for happy hour for chips and salsa and margaritas, but don't go any further!!! I'm already sorry. read more

Sad to say this place is hit or miss. Sometimes you get a good sever and decent food, others ( and more often) it's an apathetic server or snarky bartender who can't mix a drink to save their life and subpar food. You guys are gonna have to do better if you want to compete with everything else opening in this area. Start by teaching your staff to care and then teach the bartenders to be welcoming and learn how to make a margarita. We ordered top shelf liquor (tres generaciones añejo and don julio silver, respectively, both with grand marnier) and they will remain on the table when we leave due to the bartender mixing sooooo much sweet n sour in them. Just gross. Oh, and we caught attitude from the twat mixing them because it was a half hour before closing and she wanted to socialize with her coworkers vs waiting on customers. Smh read more

Chuy's - Build your own Texas tini. - Tex-Mex Near Me - Charlotte, North Carolina

As far as Tex Mex food goes this place is very very good. Myself and my family ate here twice during our stay in Waverly, NC and had great meal both times. I would highly recommend this restaurant for not on take out but eat in. read more

This my favorite Mexican restaurant. The food was fresh, fast, flavorful and affordable. The waitress was polite and attentive. I had the Baja fried fish tacos and a swirl frozen margarita. Delicious! Cost $19.46 with tax. read more

We inquired to look at the menu deciding weather we wanted to stay or go to restaurant next door. We walked in Tues June 28th in the afternoon. We politely thanked them decided not to eat there the young hostess very rude took menu looked at us made a face. Unprofessional read more

Normally we like chuy's; but yesterday it was a bad experience. Due to COVID they have trimmed their menu significantly leaving no options for vegetarians. No matter what item we picked, to make it vegetarian all they could do is onions and bell peppers only; and they are charging close to 30-40% more Vegetarians better not go to chuy's until COVID is over read more

We are from Austin and so have a soft spot and big appetite for Tex Mex, including eating at the original Chuy's on Barton Creek many times. This location leaves a lot to be desired, bar area is small, dining area smallest of any Chuy's we've ever been to, and the service can be horrendously slow and poor in general. The South Park location was so much better, but also a lot less busy even considering the Cowfish overflow people. Still, I give this place 5 stars because the food never disappoints. My wife gets the same thing every time, Chicka-chicka Boom Boom. If you like chicken enchiladas and spicy sauce, this is the go-to dish esp with the hatch chile rice, that you can also sub with any meal. I've ventured all over the menu, my favorite is the chile relleno with shredded chicken. Also the cornflake fried chicken is good, always the big as yo face burrito is a good choice esp if you are hungry. Hopefully the service improves and the wait gets shorter, sometimes it is as long as 2 hours for a table of 5! You can always try the open seating at the bar. With the rest of Waverly slowly opening, I can only hope it improves. read more

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It's our first time and will be our last. It took so long to be seated and then you need to wait for the food. The food taste bland or tasteless . I rather eat in Taco-Bell or Chipotle. The service was not bad thats why I gave two stars. I'm so disappointed, I will never come back. read more

The food is great and service is good. The ambience is laid back. Nice choice for a date or good taco night.

Update: We had the pleasure of meeting the general manager, Dominique, who has promised to address the professionalism issues we encountered today. I am very please with his attentiveness and commitment to make sure his customers are treated well. Today, a week later, we went back and the service was horrible. There was no one on our side of the restaurant, only our table and another table. The hostess was wonderful and fetched our chips for us. A waiter or waitress did not come by for ten minutes to take our drink order. This isn't acceptable for how slow they were. To make things worse, a waiter and waitress were whispering right in front of our table trying to figure out who had us. I finally spoke up and let them know we had been sitting there for 10 minutes. The waitress, maybe she's new, but she would forget everything. She forgot the straws, my order did not have the guacamole I asked for, she hardly checked up on us, and our drinks were never refilled. I'm really disappointed that our second visit was subpar. Somebody needs to increase Madison's hours, because she is the best waitress in that place. I'm sad we couldn't have her again today. read more

Chuy's - Notice how empty it was. Absolutely no reason for the horrible service. - Tex-Mex Near Me - Charlotte, North Carolina