Prompt, clear, reasonable. Since I only needed an inspection they took me right away w/o an appointment. read more

Cibao Auto Repair - Auto Repair Near Me - New York, New York

Claimed to fully fix my car but actually only banged out the damaged parts and kept the insurance $ for the new parts BUYER BEWARE! DO NOT RECOMMEND AT ALL I was rear ended and brought my car to Cibao to be repaired. Geico paid in full for the repairs. I came to find out from Geico and another autobody that Cibao only repaired the OUTSIDE of the car. For the underside, instead of replacing the parts Geico paid to be replaced, they just banged out the damaged parts and kept the insurance money. Geico paid Cibao $7,400 for parts and labor and instead, they just banged out the old one and kept the money In my photos you can see the damage still remaining on my vehicle after cibao "fixed it" as well as the email from Domingo telling me he would pay me for the missing parts after Geico confirmed they were never replaced by Cibao. read more

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Would definitely not bring your car in for repair here. They did a poor job (my car was still *unsafe* to drive in after they "finished" the repairs) and Domingo blamed his mechanic when I called and try to explain that the job was poorly done. Really regret my decision to bring my car here read more

I had the transmission axle replaced, which cost over $6300. Unfortunately, the repair was botched. E,g, unbeknownst to me, several bolts were completely missing. Four months later, the axle needed replacement again, and the installation of the axle caused additional damage. read more

This business is run my responsible and honest people. I came for a supposed transmission problem, the found out what really was the problem and repaired it and I'm very happy with the results. The were honest to tell me what was wrong and needed to be repaired. I highly recommend this place. Domingo and Eduardo know their trade well. Will come back if needed to. read more

My car was in a diff auto shop. The mechanic left my car on the street with a expired inspection sticker. My car was towed and I had to surrender the plates. I reached out to Domingo and he stated to bring the car in even though I had no plates and an expired inspection sticker and registration due to it being at that shop for over 5 months. My engine was done. Domingo and his guys fixed my car during the holidays and had it back to me in 1 1/2 weeks. The price was reasonable and the car runs very well. These guys are honest, fast, reliable and effecient. If you need an honest mechanic pls don't look anywhere else. read more

Great mechanic shop, they know what they are doing and great prices! Ask for Eduardo, great guy! They moved to 73 E 130th St New York, NY 10037 Your car is in great hands here! read more

I went to put windshield fluid in my car, and the hood release would not work. I called these guys about the problem, and said I also needed an oil change. They told me to bring the car in the following morning at 8, which I did. The garage was totally full, but one of the guys came out, and was able to fix the problem with the release. He said I would have to leave the car. As I was walking away, he said that he would do the oil change then. Moved three cars out to get mine in, and oil was changed, air filters replaced, and I was on my way in less than an hour. Very reasonable charges. In my opinion, it doesn't get any better. And they are good guys! read more

BEWARE!!! Trying to figure out Why this establishment has such good reviews. My daughter brought the car there for repairs after being rear ended In NYC. The car lives in Massachusetts but was not drivable after the accident. She had carefully read the reviews and was impressed. It was not until several months later we realized the sensor was not repaired. We then had the insurance adjuster add a supplemental claim for this situation. When we brought it to an auto body shop closer to my home in Massachusetts we were told that the sensor could not be repaired as the underside of car still had to be repaired first. We were amazed. That was damage that had been initially assessed and paid for. In reality the damage was merely banged out and the new authorized parts had not been replaced. Although my car LOOKED good it was essentially unsafe. If I had been rear ended again My car and I may have not survived the Impact. We tried to not focus on the fraudulent behavior of this garage and just get the allocated money back to have the car repaired correctly. The garage REFUSED to cooperate with us not take full responsibility for their behavior. As someone who survived a life threatening stroke I do not take this situation lightly. I hope you can get by all the stellar reviews to read how this is an unsafe and unprofessional place to bring your buissiness. BEWARE! read more

Called to try and arrange an insurance quote and was very clearly told that the shop was open between 8-4 the next day and NO APPOINTMENT was necessary. Firstly the listing has not been updated, so the address is 2 miles away from where this business actually is. Secondly, when we actually turned up and attempted to get the quote, we were rudely dismissed "good luck finding anywhere with an appointment today!", disgraceful and idiotic customer service, who knows hows competent they are are actually fixing things if they cannot even pay attention to the basics of communication. read more

Always a good experience at this shop. They tell you before they do any major work on your car. Very honest and decent pricing too.

I have to say that, Mr Domingo did a Fantastic job in our car. They know thThe price is very reasonable too. The mechanic are very friendly. it's a very clean and neat place. They moved to 130 st. Between Madison and park ave. Is on the right side. Go there , you won't regret it. read more

Great service at a fair price. They even saved my oil when repairing my rusted out oil pan to save me $45. I will be back again and will send my friends. read more

Nico is an absolute boss. Squeezed me in, took care of me on the spot, and charged me less then 25% of what area shops wanted....and almost refused my tip on top of it. These guys are pure class and honest, ethical business people to boot. WHOLLY recommend, they have my business going forward for sure. read more

Took my car here for the first time and I was beyond pleased with the service. Domingo is a stand-up guy and gave me clear honest advice. My 2014 Chevy Traverse has been having constant issues for the past year and these guys have it driving like it came straight off the dealers lot. They showed me all the old damaged parts and the boxes of the new parts they installed. Got my new inspection sticker and even fixed a slow leak I had in one of my tires. Great communication, great service and extremely knowledgable! I won't be taking my car anywhere else from here on out. read more

These guys are absolutely true to their word. No scams and top quality work.I took my GL 450 for a fender bender - the running board was crushed while I was turning into a gas station - late in the evening. Domingo immediately called up Mercedes to see if they had the part and on confirming it said he would have it fixed the next day by early afternoon. I left the car and got a call at 11am saying it was done! read more

The facility is small but, they seem to have every thing for any basic repair, even some supplies! They do repairs without asking you or informing you what they're doing and expect payment because, what ever needs to be fixed is fixed... That's horrible I feel like I've just been raped at least financially! read more

Owner solved my gas smells issue coming into my car when I turned on air conditioning...Thought I'd have to live with burning lungs and dizziness every time I drove this Challenger.Everything fine now. Thanks for taking the time and resolving situation read more

Excellent experience. I was promptly accommodated for an inspection today after calling ahead. Chris the mechanic was very courteous and efficient. I was in and out in less than 30 minutes. Super nice and would definitely recommend. read more

Outstanding customer service. They are honest and trustworthy. Nico and Domingo are the absolute BEST!! Wouldn't go any other place. They're right in the neighborhood. I had many issues going on with my vehicle. Nico and Domingo made sure that everything was corrected and fixed properly, I was shown all the parts that were removed and replaced. I am so happy with the quality of work and excellent customer service I received. Definitely my auto mechanics for life. read more

The best in town! I only entrust my cars to these guys. Have been going here for years and would definitely recommend to anyone. Ask for Eduardo or Felix! read more

Called twice to get an estimate, both times they told me to call back in a hour because their boss was not there or to come in. I drive 45 minutes here and they have no space for me or my car so they asked me to wait another hour or so LOL what a joke then when I asked him why they have me running around he said " my boss is not here what do you want me to do?" .... maybe be professional. If that's not too much to ask. You guys wasted my time. read more

I have been a customer of Eduardo's from when he was at Three Amigos on Attorney Street in the Lower Eastside. He has always done great work and kept my cars in great shape. They are always honest and totally know what they are doing. Trusted, thorough, and skilled. Highly recommended. read more

Brought my car here to check lack of heat. My car was disassembled and never put it back the way it was found. I do jot know what they did, but my car has been leaking antifreeze since then.The price given was astronomical...prefer to take to dealer. Will never take my car there ever again. Instead of diagnosing, my car came out worst. read more

I have had a great experience with this repair shop there prices are reasonable and the repair are timely and their attitudes are very lively and friendly I will recommend them to everyone read more

I rarely have car trouble (knock on wood) but when I do Cibao is the place i go to!! Really fast and reliable service.

Best service in Harlem hands down. These guys live under cars and trucks. So your definitely getting you money's worth

I have been a customer since 2008. I have always been treated well, I feel comfortable leaving my car with them for the time frame they give me. They are trustworthy and always willing to help anyone that walks in. read more

Guys are very accommodating. There parking area is very limited but they are always able to find a spot. Most importantly is their work. They seem to have all the equipment and computer tools to analyze. I have a 2008 Audi and they do a great job whenever I have an issue. read more

Cibao Auto Repair is by far the best auto mechanic I have dealt with in NYC. After a radiator meltdown in my car on a trip to New York, I was towed to the extortionist shop that AAA tows you to: the dreaded NYC Tire and Auto Care on West 39th st. I got an estimate that was DOUBLE what Cibao Auto Repair cost. I paid for the tow the next day to get to Cibao and they fixed it on time and for exactly what they had quoted me sight unseen the day before, even though the job was more expensive for them to complete once they started the work. They were a pleasure to deal with, real gentlemen, and I save about $500. Keep this number handy! It's well worthy it even if you have to get towed here from somewhere else. I will always get my car to these guys if I break down in the city again. read more