- located in hotel valencia, take elevator to 3rd floor - after getting out, walk across the lobby and take another elevator to 7th floor came on a fri night, wasn't too busy. nice views and good customer service. overpriced drinks ($20 and up) but that's typical of santana row. i would call before arriving, they're only open during the summer! i think they're going to close later this october for the rest of the year read more

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Solid 3 stars. This place seems to believe one employee can simultaneously bartend, take food orders, clean tables, and start a dramatic fire. The drinks were expensive, but that's hardly shocking. It's Santana Row, where apparently every cocktail comes with a small surcharge for the privilege of being seen holding it. The seating situation was particularly frustrating. There were plenty of open seats, yet somehow one person managed to occupy an entire table meant for our party of six while staff looked on as if this was an unsolvable diplomatic crisis. We spent more time watching empty chairs than enjoying our drinks. Not terrible, not great. Just an exercise in patience with a side of overpriced cocktails. read more

Cielo is open seasonally, and we finally visited during (*at the very end of*) their Winter Experience. I think traditionally, you need reservations for Cielo, but their Winter Experience (ran through December and mid-January) is first-come, first-served. The Winter Experience is a Christmas-themed set-up - very tastefully and beautifully decorated - with Christmas music (even 2 weeks after the New Year). the tables along the edge have small in-table fire pits AND a tall heated furnace - you will not be cold in December. these tables do require a minimum spend of $50 per person, which we came into this expecting that regardless - however, it sounds like you can sit at any of the other tables without this minimum spend, though you will only have a blanket for warmth. the sunset was beautiful, though keep in mind that we do live in a city, and there are other tall buildings around, so don't set your expectations too high. Overall, we are so happy we finally checked this place out, and that we were able to do so during the Winter Experience. We did find it overpriced (considering it's at Hotel Valencia... we weren't surprised) for what you get. I tried one cocktail (~$20) that tasted like a flavored soda, before switching to wine; my husband had 2 Old Fashioned, they were both made differently but both good. The food was good - small, shareable portions. We're happy to have finally stopped in, but I wouldn't go out of my way to come again. HOW TO GET THERE: enter Hotel Valencia from the ground floor; take the elevator to Floor 3; go straight down the hall, pass the front desk on your left, to the second set of elevators; take that to the top floor read more

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Cielo at Hotel Valencia in Santana Row had a winter-wonderland-style setup that was definitely cute, but overall the experience felt underwhelming. When compared to the APRÈS VILLAGE experience at the Four Seasons, it doesn't come close. The food menu is very limited, and food took quite a while to come out. There's also no option to make reservations, which was disappointing and made the experience feel less organized. That said, it's aesthetically pleasing enough for a few social media photos. Beyond that, it's nothing to make a big fuss over, and I can't say I'd go out of my way to return. read more

Cielo Rooftop Bar - Lounges Near Me - San Jose, California

Located on the seventh floor of the Hotel Valencia in Santana, Row, this place is perfect for unobstructive views of the sunset while enjoying drinks and small bites. There is an outdoor bar with ample lounge-seating for a small group or for date night. Portable heaters are situated around the patio to provide warmth on cool evenings. Drinks and small bites menu are accessed through a QR code located on the tables while orders are placed with the server or at the bar. Drinks are good but pricey ($16-20). Overall this is a beautiful spot to just lounge on a WEEKDAY evening since it's not crowded at all. read more

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My second time here, and tbh, I'm rounding up because of the view. Service is really horrible We came and sat at the table without anyone coming by for almost 10 minutes. There were two other tables with customers. Eventually one of the guys who worked there said there were no hostesses and we had to order from the bar. Ummm, okay but there were literally THREE guys who worked there, sitting at the bar yapping with each other and looking at their phones, plus a bartender. So four workers and not one of you can take a drink order??? Drinks are okay, overpriced of course, but no way am I returning. There are so many other great places to have a drink on Santana Row where the customer feel welcomed. read more

Very pretty views from the middle of the city! We watched a gorgeous sunset while enjoying drinks. The bartenders are nice you have to go up to the bar to order and have some snacks as well. The drinks are definitely Santana Row prices- start at 16$ but a nice place for a quiet date night! read more

Cielo Rooftop Bar - Sunset - Lounges Near Me - San Jose, California

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Great drinks, amazing view! With limited rooftop bars in the area, Cielo delivered! Very friendly bartender and host. Got a great table with fireplace and watched the sun go down. Perfect place to take visitors. Go up to the 3rd floor in the elevator to the left of the lobby entrance. Walk across the hallway past the cafe outside on the right, and take that elevator to Cielo. Enjoy the views! read more

Cielo Rooftop Bar - Great table if you can get one with the fireplace - Lounges Near Me - San Jose, California

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Excellent service! I booked this rooftop for my group for a ladies night affair and it was an amazing experience. Jas and Marty showed us a great time, and we're looking forward to using the space again in the future! read more

If you're looking for some good drinks with a view in the area, this place is it. It's a little complicated to get to but the views, especially at sunset are worth it. Perfect spot for a date night in the city. read more

Cielo Rooftop Bar - Espresso Martini - Lounges Near Me - San Jose, California

VICTOR SOTO F&B Manager at Cielo. Is extremely unprofessional and a plain display of discrimination. He's an awful representation of Cielo, V Bar and Hotel Valencia, their services and reputation. My boyfriend booked our proposal at Cielo, as this has always been a special place but I never thought we would be treated in this manner. Victor was caught lying, we were sent an email thread to another employee stating "he didn't not want to take the reservation" with no clear reason why. This is all through emails and initial discussions to reserve the place and time. He lied and said we reached out to "Brent", which was not the case and there's proof. Victor was not unresponsive to emails and in the emails he included people to contact for assistance during his absence. Another employee who was gracious enough and apologized confirmed the reservation and services. Victor was copied on every email and went silent. We booked a party of 20, champagne bottles, chocolate strawberries and a private room. Victor was the only one who did not confirm the reservation or plans outlined in an email from a colleague. He did not apologize. He did not follow through with what Cielo confirmed. His lack of professionalism reflected poorly on the day. I'm disappointed and feel discriminated against. His attitude and his mannerism were unnecessary and disgraceful. As a manager in the service industry it is your duty to show professionalism at a higher level especially at this venue and it is your job to represent the company or venue with services that exceed the customer's expectations and to encourage them to return time and time again. Unclear of what motives Victor had to "not want to take this" but I will be reaching out to further escalate the issue and bring attention to his conduct. read more

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Always an amazing time here, during this unprecedented time of the pandemic, they only open for private events. We came for the Rombauer Vineyards wine dinner was amazing. Every event we hosted here or attended. It was always amazing. Excellent service, wine and food were delish. Can't wait for them to reopen to the public again! What an amazing sunset view here! read more

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If youre looking for a more private bar which could host big parties, Cielo just might be the perfect spot for that. The only reason im giving it a three star review is because had been an altercation with a group of very drunk customers that were yelling at each other and mentioning the substance "coke" which on of them must have taken, because they were saying "oh he must have had a bad batch" Finally once the people involved with this situation had parted, my bestie and I wanted to relax in the spot that they had previously occupied. Not sure where the staff was at this point, but there were a bunch of glasses of cocktails and beers that we cleaned up because the staff was no where to be found However, Bar tenders were very nice and attentive and quick making my friend and I two cocktails at what had seemed to be the speed of light. Buzz Light Year got nothin on the bartenders here. read more

5 stars all the way . Sergio and Isaiah Definitely made us feel welcome and provided excellent customer service . Will be coming back.

Rip off they illegally added a 18 percent gratuity for a bottle of wine I picked up from the bar,don't go to a place that scams the customers read more

It was hard to get the attention of both servers and barmens, impolite manners and non verbal behaviors. Cocktails and food were only ok. Definitely not luxury as this place could be. Tips : go early and watch the sunset. read more

This is a great summer evening cocktail hour with a spectacular view. The sunset is in full view here and the ambiance at sunset is five star. It doesn't hurt that this is at the top of Hotel Valencia and the Other bar and restaurant are a short elevator ride away. read more

Sunset was awesome! I got fried chicken buns and cieolo cocktail. Live music was nice too. Will visit again.

My friends and I normally start here before heading over to VBar since it closes at 9:30pm (& it's seasonal). Cielo is a quiet & relaxing spot to come to with a group of friends if you want to talk-- unlike the rest of the bars where you have to scream at the top of your lungs to be heard. If you order appetizers from the menu, keep in mind they take a while to grab your food-- so order right away! The guacamole & chips we ordered took 20 minutes to come out. And you don't receive a whole lot of it. * There is no happy hour at Cielo, but you can bring your drinks from VBar up to Cielo! * There is 1 fire pit- perfect for chilly nights. read more

Cielo Rooftop Bar - Wine & champagne with a view. Excuse the snapchat filter. - Lounges Near Me - San Jose, California

This place got to be the worst, low -class establishment I've ever been to. My friend and I heard about a rooftop bar, only to find a darkly lit bar that looked nothing like the pictures. Confused, we asked about it to the people there at the bar. One guy was super friendly, so we stayed to see how the vibe would be. No less than maybe 10 minutes later, my friend and I got called a completely vulgar term. Basically to our face. I called them out on it, but they proceeded to try and gaslight me. So I'm an Asian girl, and most of the patrons were white. I'm sensing something here. Who knows. But what I do know is, I don't go to establishments to be personally insulted. So we left. Unfortunately the people here are total riffraff. I'd rather go to a dive bar where I've found people to be nice , friendly, and classy. Money doesn't buy class I tell you. read more

Came for a friend's baby's birthday bash, and although it was a warm day, they did a really great job with the decorations. Food was pretty good, prime rib, salmon bake, pasta bar, and the paella was surprisingly good! Docking the stars as their alcohol was really limited, and they only took cash for non-open bar drinks. They really would've drummed up even more business if they took credit card, but the pours were nice! read more

Many of these reviews should go in the V bar which is on the third floor. This place is only opened seasonally and there is NO happy hour. Call in advance before even coming here as this place gets booked out. Finding this place is a trek. You have first an elevator to the third floor, and then another one down the hall to the seventh. This seems more like an open space for hotel guests than for visitors. View was not impressive whatsoever. The fans on the top of the other buildings are roaring as you to try to enjoy the view. There is also no waitress serving you up here. You order at the bar and the menu looked very lacking. We just came to snap a couple of shots and left for dinner at Santana Row. Pity...this is the best rooftop bar that all of San Jose can come up with...=( read more

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Came here for a work place dinner party. We were a huge party, around 60 plus people in our group and this place could easily accommodate everyone for a sit down dinner. Felt like I was there for a wedding event. Located in the heart on Santana row so it's a walk from the parking areas around Santana Row. Wine was perfect, food was great and the view was phenomenal. It was a hot day and as the sun went down the sky turned red and the wine tasted even better. Can't really rate the place on pricing as it was a paid dinner. I ordered the chicken entree and it was yummmmm!!! Perfectly plated and well served. Will definitely be back someday....I plan to go back there with my husband on a cool evening and sip on some great wine. And will keep this place in mind for organizing other parties. read more

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Good wine, great view. Was pleasantly surprised to find Silver Oak Cab here, a Napa staple. Even though I got there a bit after sunset, the view was gorgeous. Great place to get to know your first date. read more

Great sunset view and chill, you can host party here, pretty big and nice! Server is a little slow on the sliders, it took 1 hour. But nice view and relaxing, a lot of seats and chairs; I like it. There is only one restroom tho. I will see whether they can host birthday party end of this month read more

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What a great rooftop for the sunset on a summer day. Breeze and view were perfect. There wasn't a huge crowd so no fighting for the delicious cocktails from the bartender who never left me waiting. I'm not sure if there is a happy hour on the rooftop but I know there is a really good one downstairs at the Vbar (also located inside Hotel Valencia). I was here for the view...I needed a stiff drink and stunning backdrop to get through my report for work and this place made me feel like I was working in heaven. I like the music & fire pits. I liked the relaxed atmosphere and almost thought I was In Europe by the end of my cocktail. That's an aesthetic for you! Try the pineapple wings, I normally like my meat a little more wet but the flavor was Devine. Below you can check out my Manhattan, no complaints there. read more

Cielo Rooftop Bar - Manhattan - Lounges Near Me - San Jose, California

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Simple, casual and nice view to have good time. I am giving 5 stars because of the bartender. Tell him any drink he is making it for you. We ordered sangria, margarita and screw driver which were not in menu but they made for us. Thanks for putting extra efforts !! read more

Cielo Rooftop Bar - Sangria - Lounges Near Me - San Jose, California

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"Wine and Cheese Exploration" $20 per person, reservations required. The lounge is located at Cielo on the 7th floor of Valencia Hotel. I never knew that this wine bar was here in Santana Row - definitely a hidden secret with a great view. TIP - Arrive early to get lounge seats, otherwise you'll end up standing around all night. What you get for $20 - unlimited California wine tasting, variety of cheeses, crackers, some live music. Even though the tastings were unlimited, the pours were a bit tiny imo. This means conversations last about two minutes before you have to head back for another taste of wine. The variety of cheeses included smoked mozzarella, cheddar, pepper jack, and I think about two other ones I had forgotten. We also purchased some happy hour appetizers, which were about $5 each plate. -Tuna Tartare - pretty good, would have liked some more Nori Chips. -Chicken Quesadilla - nothing too special, typical. -Truffle-white bean hummus with pita bread - honestly did not taste any of the truffle oil, plus the texture is not what I'm used to for hummus. Probably because of the "white bean". HH Appetizer portions are good, wine tastes not so much. I'd definitely come back for the view. read more

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Came here this past Friday night and I was honestly so disappointed just because of how much this place lacks good service. I don't know if it's because we're young or what but the service here sucks for a place this nice. For starters, Cielo certainly lacks employees and the two employees who were present (bartender and bus boy?) weren't even friendly for what you'd expect at Santana Row. The place was also kind of busy so you would expect on a weekend night for there to be at least a few more employees working. When we walked in we were kind of confused at first because there was no one around working. We quickly got that this place is more of a "kick back and relax environment" place so we grabbed ourselves some menus and a seat picked food from the menu and waited a good 10 minutes looking around to see if there were any employees. We then figured we'd just order at the bar. When we went up to order the bartender was alright, definitely not the friendliest. We ordered the BLTA sandwich, 3 sliders, a cheese bladder and a bottle of white wine. The food came in within a reasonable time except the bartender forgot to put in our cheese order, so we ended up getting that last. Thankfully the food was really good including the cheese platter! After the bartender forgetting to put in our cheese platter order and having to wait extra for us to get it till about 20ish minutes before they closed, one of the employees had the nerve to come up to us when we were CLEARLY still eating to let us know that they were closing soon. 5 mins before they closed we were still hanging around and I could see the bartender and another employee eyeing us from the bar. Pretty rude and annoying considering we were the ones who had to wait extra for some damn cheese. The goods: Food and view The terrible: SERVICE, SERVICE, SERVICE Cielo has the potential to be such a great spot to relax, have some food and good wine but as of right now they have to make some major changes before I give them anything more than a 2 star review. read more

Hotel Valencia is in the heart of Santana Row. Cielo is the "roof bar" that isn't easy to find, but when you arrive, you will be disappointed. It is a long patio with awful music blaring to create atmosphere. There isn't waitstaff so you wait at the bar. The sterile environment isn't suited for fun or relaxation. There are tables and outdoor furniture that is first come, first serve. People crowd around and yell over the music. Overall, maybe a younger crowd doesn't care, but this isn't a place I would bring a date or meet friends. read more

Was looking for a venue to throw a party for my parents' anniversary. Had been to one of the season opening parties at Cielo and thought it was pretty nice, so I emailed the Sales team. Once I received a quote, I told her It was a little above the budget we'd come to after speaking to a few other venues and asked a couple follow up questions. I never heard from her again, which I took as "We don't have time for poor people." Ha Bummer since I was also in the market for a venue to host a company event next month, which I have a pretty huge budget for. However, I won't be considering Cielo for our work event anymore after that. read more

Views of the hills and the city. Nice chill vibe. Great place to come grab a drink before or after dinner. The staff were super helpful in finding this place. If you are visiting San Jose for the first time you might get lost in this hotel because there are other bars and restaurants. But staff will direct you to the right place!! read more

Really like this place. Hotel Valencia is a really nice place for lounging. They need some work on the food. Multiple times my food was cold or didn't seem fresh. Other than that it is a nice elegant place in the middle of Santana row. read more

Relaxing and comfy patio furniture adorn the outdoor setting. You'll enjoy beautiful views of the sunset and it's a great location for warm summer nights. Cielo offers small dishes and a full bar. Great for snacking but not for dinner. I tried the cheese plate and it was standard. I wish it came w/more crackers but overall OK. Will be back to enjoy the views & cocktails. read more

I can't believe I haven't been to this place at the row! A lovely place to unwind after a days work. It's a great venue for private events. Got invited for the seasonal grand opening and everyone was just having a great time! Paella, wine tasting and music. Staff was very friendly and the sunrise - magnificent! read more

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This intimiate rooftop bar is AMAZING. I got the pleasure of enjoying this 7th floor bar with a private party for a business social so I didn't have to deal with waiting to get a drink. The staff was really polite and willing to do whatever it takes to get you what you want. The view is AWESOME in the nice city of San Jose and there are heat lamps and nice lounge couches/seats. This place seems ideal for a nice night out with a small group of friends. I really really really want to come back during normal hours with a group of girl friends so that we can have a nice chat around a heat lamp. I can't wait to go back. read more

Great view to relax and drink to. There are lots of available seating/lounge areas. The view you get isn't as shocking BUT its the experience you get out of it. I suggest coming here with friends just to celebrate life and drink up to those moments. read more

Definitely a great hidden spot away from the hustle of the rest of the area. Although it has limited hours it's perfect for getting a drink, a snack and watching the sunset. Hung out for a couple of hours, enjoying what's left of the warm weather of the year when Adam Sandler ambles in. He and his band were in town for the Bridge School show (which I was seeing the next day) and was just kicking it at the bar smoking cigars with his friends. The whole time we were there, maybe 10 other folks were in the area and no one seemed to recognize him. Well since he's a person just like anyone else, we decided not to bother him and let him enjoy the evening like the rest of us were.. read more

Everyone says the view at this bar is amazing, which it is, but most of their seating is too low that the banister blocks your view. Service is slow cause they only have 1 bartender and 1 bar back who doubles as a waiter....on a Friday evening....during Happy Hour... Food is pretty mediocre, but then again it is hotel food. Drinks were average priced. Their "secret" tiki bar menu was okay. The bartender was nice enough to comp my fiance's extra shot in his drink since it was his birthday. We only came here cause we were staying at Hotel Valencia and wanted to check out the view. Unless we're staying at the hotel, I don't imagine us going out of our way to come back. read more

5 stars for the rooftop bar and amazing view of San Jose and the Row!!! 3/4 stars for how expensive the drinks are and the limited beer selection (just on the rooftop bar). But I don't know of any other rooftop bar in the South Bay that is this nice so I will definitely be coming back! Perfect place to hang out on a sunny day for sure. read more