I shopped at Tory Burch store Oct. 5 around 3pm. Paulina the saleslady was very helpful n friendly but the cashier had a long face. Your employees but have a pleasant face and friendly to the customers. I have been shopping here a lot and I never encountered a cashier who seems not in the mood. I didnt get her name. She was on the right side of the counter if you are facing the counter. I was very happy coz I found a bag im looking for. I hope you could tell your cashiers to put a pleasant face while dealing with a customer. read more

This place is pretty big and has a huge selection of stores to choose from. There is a store for the whole family to choose from. All stores had sales going on and additional % off due to the 4th of July holiday. All stores were clean and organized. The staff was super helpful in telling you the sales going on and helping you find items you are looking for. At every corner, I felt there was always a place to get a snack or drink and a restroom nearby. They also had seating areas to take a break or wait for family and friends while they browse. There were a few stores that had lines to get in. I'm not sure if there was a new release or if they were just limiting how many people were shopping. It was super hot, but there were places to go to for shade or a store nearby for ac. read more

Citadel Outlets - Cool beats decor - Outlet Stores Near Me - Los Angeles, California

Recently stopped in citadel and realize there's a Vuori outlet. The service was excellent and the staff so helpful. Special shoutout to Ashley and Nicole. Both are so warm and sweet. I really love the quality of Vouri but the staff and excellent service they provide really enhance my shopping experience read more

I've visited Citadel Outlets a small handful of times. It's either a hit or miss kind of experience, typically resulting in me walking away empty handed. With that said, I enjoy the simple pleasures of roaming around, hoping for something to catch my eye. This outdoor mall offers a wide shopping experience with over 130 different stores to choose from. Stores range from Adidas, Nike, Crocs, Gap, Under Armour, Lacoste, Michael Kors, Movado, True Religion, and even Swarovski. As a forewarning, parking is pretty disastrous. I don't even wanna imagine what it's like here on Black Fridays. Just come with an open mind and a willingness to do quite a bit of walking and you should be fine. Last time I was visiting Citadel [pre Covid times], the food options were pretty mediocre. My guy and I make sure to simply come here for the shopping and would typically leave the vicinity whenever it came down to meals. A so-so food court isn't a deal breaker for us. 4/5 stars for the shopping experience overall. Just be mindful that this is an outdoor mall so depending on your visit you will need to either bundle up or come with with appropriate gear to shield yourself from Summer's scorching sun. read more

Rather small outlet, not the best deals at the stores I wanted to shop at. Freeways were packed, parking was good. Went to the diner to eat lunch (I think it was Ruby's), and the waitress started speaking to us in spanish, whaaaaaaaat? It was the only outlet closest to our home, so we went. read more

Stopped in the store while school shopping for my kids. Saw a backpack on display, wanted to purchase it but was asked to come back tomorrow because it was the last one. I asked "so no one can step up and get the display down for me?" She replied "No come back tomorrow". I will Never shop and at store where the employees can't preform a simple task for a paying customer SMH read more

Easy to get to from Newport Beach. Lots of parking. Lots of stores for my husband and myself.

Went here for some Black Friday shopping with the fam. We come almost every year lol. It wasn't packed this year which I liked. It was more packed last year. Some of the big stores have crazy lines just to look inside, but the lines move quickly. Super cold outside and nice and warm in most of the stores. One thing I wasn't a fan of was the fact that some of the deals at various stores were the same online... what was the purpose of shipping in-stores? Oh well. We'll continue to come just to look around anyways. read more

Citadel Outlets - Outlet Stores Near Me - Los Angeles, California

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I went to Pandora, met this amazing , helpful, and very creative for mix and match of jewelry that makes u think that i would love to buy it with enthusiasm in my heart. She's an angel, i love the way she treats us. Commendable and her name is Pearl. We are blessed that y serve us well. read more

Never knew this outlet existed! So many shops! I seen a brand Citadel but never knew there was an outlet. It's an outdoor mall and is very clean and maintained. read more

Citadel outlet is a nice place to visit. It has a very clean environment. Restrooms there are always clean. Another I thing l like about citadel outlet is that they have plenty of parking. The only season when the parking gets so packed is during christmass season. I love Citadel outlet read more

I normally ride to Citadel at least three to four times a year but this time I've come back twice already and the year just started! I have such a great time hanging out with friends, family and/or myself. Each store I have a great experience. Most staff from each store are great and the customer service here is always great! This place has plenty of stores, a bite to eat, and parking( including) valet parking . There's a huge selection of just different types of stores such as kitchen ware, clothing, perfume, and travel gear. I wish it was more tech and video games too but obviously I still come here. The stores are reasonably priced with the most valuable goods. Sometimes the stores have goods that are only sold here so that's a perk. So if you're in town and you want the best deals go to Citadel Outlet. I'm never disappointed. read more

Such a great place for deals! Just be prepared to wait in line sometimes at more high end stores. I come here because there's so many great brands and styles and the staff at a lot of the stores are super nice! Love the atmosphere during the holidays with all the lights too. read more

Citadel Outlets - Outlet Stores Near Me - Los Angeles, California

So many shops! Something for everyone. We definitely will be visiting again when in CA. Free parking in garage. read more

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Have been here several times while shopping for family and friends on many occasions; holiday gifts, birthday treats, anniversary keepsakes and more. The Citadel Outlet is a sprawling outdoor shopping center that has several retail stores. With the architecture of a castle, it easily grabs your attention if you are traveling on the I-5 Freeway. You can purchase what you need at a cheaper price than the anchor store malls. Very easy to navigate read more

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This outlet seems to always have a lot of ppl when I'm there. They have a decent amount of stores for everyone and food options ice cream and food court etc From my experience the staff at the stores I visited were very nice I got some shoes from the Reebok store. Thy have Lululemon, Disney, boss, RL , Kate spade , under armor, Nike, gap etc. a good variety of brands to shop at. Overall it's a nice place to walk and visit . And parking was decent and they do offer valet. I think the prices here are of good value since most stores seem to offer percentages off when I was there today on MLK Great experience. read more

Citadel Outlets - Food court area - Outlet Stores Near Me - Los Angeles, California

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First time here and I'm impressed how how this is laid out. The stores, the eating choices and the ambiance are all fantastic. Parking can be challenging at times but we chose the valet service ($10) and away we went. Good deals, good selection and a good time is to be had. My only caution is that you will spend money but you will have a great time doing so. 5 Stars and I'm told the holiday season is terrific too. read more

I was visiting this weekend from Florida and stopped by Citadel Outlets before my departure. The girls at guest relations were amazing--super friendly and helpful. They stored my luggage, gave me great store discounts, and even recommended fun things to do on my next trip to California. The outlet also has a great variety of stores--something for everyone; parking was also super convenient , which was a nice touch. Overall, I had a great experience read more

First time here. Great stores. All outdoor areas very clean. Food court was very clean. Great experience

This place's kinda like an open air Mall with a lot Brand named & expensive stores and a somewhat decent Food Court.Not for me! read more

Citadel Outlets - Citadel Outlet - Outlet Stores Near Me - Los Angeles, California

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This place has alot of great stores. It's always super crowded the whole day no matter what day it is.

This place is very disappointing. When you read outlet, you think lots of stores. The options at this place are very small and I frequently have walked away empty handed! There is no store here I can rave about. The malls are even better than this "outlet." I gave it 3 stars because it is clean, parking is plenty&easy, and bathrooms are nice. read more

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Cabazon is great nike lulu Gucci ... Hteat place to spend the afternoon or weekend ir gumboree orange or victoria secrets Fashion usland bath and body works read more

This was a pretty nice shopping center. This was our first time in California. Unfortunately the weather didn't cooperate enough for us to enjoy our time at Citadel more. read more

A shopping mecca right outside downtown LA. These outlets are easily accessible from downtown with a short hop down the 5. Be forewarned that parking on weekends can get crazy as the line backs up to even get into the outlet area, though once you navigate your way in and find a spot to park, a good selection of shops await. While I can say there is a good mix of higher end and athletic brands here, so mostly everyone can find a couple stores to shop at, I've yet to find any amazing deals in ages. Back when outlets were truly for overstocked merchandise and not a secondary location with merchandise created solely for the "outlet" as they are not. While there are a few exceptions to this, most stores just peddle 2nd rate items that don't quite have the quality of what is in major stores. Though I do appreciate having these outlets within an acceptable distance, even in traffic, versus having to trek at least an hour east or west to get to more outlets. A place worth stopping by if you're in LA and want to find specific brands or just looking for something that is not a traditional mall. read more

This visit was not the blockbuster deal visited. I'm used to coming here and finding those awesome deals. There are plenty of stores. High end stores as well as less expensive. As I enter Each of the stores, I was greeted my the client advisors. Each of the clients advisories gave their name if I needed anything help. The stores a fully stocked with merchandise. Get there early to avoid the hassle of lines and searching for parking. Valet parking is also available. Parking is free in the lot as well as the structure. The food area has a variety of food to choose from. The eating area was clean. Happy shopping read more

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One of the worst shopping centers. Parking management is terrible. There is literally no security directing traffic. People just stop and block traffic waiting for someone to get out of a parking spot that's close to the retail stores even though there are so many spots that are a little further. Just getting inside the mall property takes a long time bec people are blocking the way. I also know a couple of people whose cars got broken into, so clearly not a safe place to shop. read more

We stopped by in October for photos with Big Jack and the Spectacular Selfie room (indoors). Thanks so much Citadel for the pawsome photo ops! read more

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4.5 stars - We have been going to Citadel for many years and we always have a good experience. During Black Fridays, this place is packed! Parking is difficult so we stopped going. One year we ended up just leaving bc we couldn't find a parking spot. Since then, they've developed a nice big parking lot in the back that could accommodate a lot of cars. Yesterday, 8/17/24, my daughter's and I arrived early around 10:30 and there were plenty of parking. It was the first time we got prime parking spot. Also bc the mall opens at 10am. So arrive early to get a good parking spot. The mall is clean and the restrooms are also kept clean. They have a lot stores that cater to everyone: women, men, and children. They have Nike, H&M, Adidas, Banana Republic etc... my daughter was looking for jean shorts and she found some good deals at Aeropostal. At times, they offer additional discounts if you give your email address which really helps. They had great deals for back to school. The only reason I deducted a star is bc I wished they had restrooms in other areas throughout the mall. The food court offers great options as well. I Highly recommend this place. Arrive early to find parking. read more

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In each store that I went to, the service was very good. I was greeted, asked if there's anything they could do to help me, and then they let me wander through the store. The selection was pretty good however the value was not nearly as good as the outlet stores in Las Vegas. I was just in Las Vegas and bought a Northface jacket the identical one that was for sale in Los Angeles and it was $80 less in Las Vegas. read more

Went to Citadel to pick up a gift for my boss, so off to coach I went. The lines were not long, I usually have to use valet because it's so crowded, but today I was able to get a parking space right in front of, nearby the Michael Kors Outlet. I really hate shopping so I was in and out pretty quickly. read more

Yolanda was a great help ! Excellent service by Yolanda . I left with two pairs of shoes and socks . Thank you

This is the closest outlet to my home, but still pretty far. If you go during the week and early in the morning, you can find parking and you will not hit the crowds. Regarding prices and quality, it is hit and miss. If you are lucky, you can find pretty good deals. If not, just roam around and enjoy your ice cream or chocolate from the Chocolate Factory. Some stores have different customer service than the other outlets I have been to. I like the multiple benches here and there and the general atmosphere. read more

Good selection of stores, however, merchandise is dated. Access can be difficult if shopping during holiday season.

They broke my car window in the parking lot of this shopping mall and stole my personal belongings. There is almost no security and it is not a safe place at all. I will never come again. I think you should stay away too. read more

Citadel Outlets - Stolen personal belongings - Outlet Stores Near Me - Los Angeles, California

Citadel Outlets has grown so much over the years and is now a place that my family and I come to shop. There's such a wide variety of stores and tons of parking. Even the food court area has a good selection of eateries. It's very easy to get to since it's right off the 5 Freeway. Only thing is that it gets SUPER crowded during the holiday season, so if you're thinking to come here to holiday shop then I recommend doing early shopping otherwise it gets overly packed. read more

Great selection and great prices! Building has it fascinating history here's what I found: Citadel Outlets, originally Samson Tire and Rubber Factory, built 1929-30. The façade was based on the palace of Assyrian king Sargon II. read more

This is actually a decent outlet mall for being close to downtown L.A. Plenty of parking with many stores to browse. There is also a California Welcome Center, which is helpful for non-locals to get info on what to do while in SoCal. There is also a Tesla Supercharging Station, it is close to the casino, and it is adjacent to a major freeway. What more could you want? read more

We came to the outlets while going on spring break. Coming from Hawaii we don't have very many outlets and all our stores are very expensive. This was a 30 minute drive from Los Angeles (traffic) where I was visiting my mother. I have passed this outlet multiple times when I used to live in Los Angeles and when I have not - I would pass this on the way to Disneyland I was always curious what the outlets were like. There are way more outlets at this place than in Hawaii so we were excited to shop. There is a small food court that has the same quick food eateries that we have in Hawaii along with Chipotle which we don't have. Excited to go to Chipotle, my kid said my burrito is "throwing up" because it was that it was coming through the other end. Nonetheless it was delicious. There's also a Subway and Panda Express which we also have. There is a ton of parking although we came on a week day. I hear it gets crowded on the weekend. read more

We stopped here a few days ago before leaving for Thanksgiving. Even that day, people were starting to buy early Christmas gifts before Black Friday. We did some shopping , and had some lunch there. Citadel Outlets have lots of shoppers here all year long. Zales, Starbucks , Spencers, and m,any more here at this outdoor mall. I have been coming here a very long time. read more