Requested an estimate from City Porches. Got a message saying that they couldn't make the agreed upon time because of child care issues. Got it. No problem. I had to make other arrangements but I get that these things happen, especially when it comes to child care. I had to be at work the next day, but we rescheduled. I figured I could run back and meet. I was contacted in the AM saying that her schedule had changed, so could we meet in 15 minutes? Couldn't do it so let's meet at the appointed time. "Ok no problem." I ran home from work to meet but no show. I reached out. No response. Ghosted. This company asks for 70% of the cost due "2 days prior to start day." Good luck with that. They can't get to appointments, communicate, or follow up. I get that things happen, but these kinds of companies will trumpet their communication, etc. Buyer beware. So disappointing. read more

City Porches built a roof deck privacy fence for us. Our fence could not have turned out any better .... It's stunning! What an incredible, professional team! From the very beginning, Zoe made the process seamless. David came by for the estimate, was so thorough, and made recommendations for our fence that made the space even better. Josh and his partner (sorry, I didn't catch his name), were the BEST! Not only is their work beautiful, they are so professional and friendly. They arrived on time each day and they were careful to make sure they left our space clean, as well as the common areas of our building. Please let David know he's got an incredible team! I will very much recommend City Porches to our neighbors, family and friends. What an incredible experience from beginning to end. A million thanks for making our deck absolutely beautiful! read more

City Porches - Decks & Railing Near Me - Chicago, Illinois

City Porches wasted my time. After meeting with an estimator, I waited five days before writing to ask if I would be receiving an estimate for my porch replacement. Two days later, I got a response that they were going through an update to their systems and hoped to have an estimate for me the next day. Four days later, I let them know they didn't need to provide an estimate. I have no interest in working with a company that cannot be bothered to even provide updates when they are delayed beyond what anyone should expect. It is a huge red flag. I can't imagine what it would be like if I'd actually given them any money. My advice to this company is to not send out people for estimates when you can't provide them on a reasonable time frame or communicate that there will be delays. I'm just grateful that I could see this company was unreliable before I gave them any money. read more

Held hostage. When in need for porch repair/maintenance, there are few companies to serve. This one is abominable. Utter lack of communication. Unable to contact a human being, other than through texting. Weeks after consultation, the work finally "gets done" over a three-day period, only to have sawdust strewn everywhere and the old boards shoved under our stairs. Nails and tacks everywhere. No clean-up crew. I had to clean as much of the nails, etc. myself the next day. We all have dogs that use the back access for their needs, and this is unsafe and unacceptable. Texted Zoe (management) about this and they did send a clean-up the next day within an hour. read more

We worked with City Porches for our new back deck. Zoe is responsive and pleasant, so is David. Crew is incredibly respectful, quiet, and clean. They came in at a good price, were willing to work with us to look at different options, and we love the new deck. We got several quotes and overall Zoe's laid back and approachable attitude sealed the deal. We didn't want to be upsold or actually sold to at all, we wanted someone who could walk us through the process in a pragmatic manner. Would not hesitate to recommend them. read more

We have used Zoe and her crew for a few different projects in our 1893 Wicker Park property, including rebuilding our front steps in a Landmark District. They did a great job of coming up with creative and workable solutions to a few problems, including making our porch railings ADA height while still working with our existing vintage metal work. We have them back every 1-2 years for cleaning and maintenance on our front porch and back deck and they do solid work every time. read more

Honesty, reliability, professionalism are the words to describe this company. Zoe and her project manager Dave did an awesome job on replacing my porch. I met with 3 other porch builders and upon meeting Zoe and talking with her for the first 10 minutes that she was very straight forward and she gave me a very good price. I highly recommend this company for what ever project you have whether plumbing, electrical, Concrete, tuck pointing or porch replacement, big or small, check these folks out! read more

City Porches - Decks & Railing Near Me - Chicago, Illinois

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Zoe and team did a wonderful new build front porch for us. Excellent work, highly recommend!

The team did a great job installing a Trex porch and rebuilding our front stairs! The project manager and workers were very diligent and came back a couple times to make sure all details were just right. The estimate was comparable to others I'd gotten and we're thrilled. read more

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Please do not use this company. It is huge red flag. They have done my back porch of my 3 unit building on the southside of Chicago. I have failed inspection. I have called several times, but they no longer answer my call. I can't get the architect plans for the porch so that I can get another contractor to do the work properly. This has been my worse experience with a contractor. My lawyer will be in touch because I have literally had to tear down the porch they build to have it rebuilt properly. DO NOT USE THIS COMPANY!!! STAY AWAY AT ALL COST!!! If necessary, I can show you the city inspection to prove their work fail inspection. derrick.b.cook@gmail.com read more

They have yet to respond to the consultation request I submitted through their website 9 days ago. I contacted the owner, Zoe, directly & she also has not responded. First impressions matter. read more

I have worked with City Porches for YEARS and I have never once been let down. As a consultant, City Porches has helped me tremendously when it comes to referring my builder and developer clients and it's even better when your clients are satisfied due to your referral. I have became so close with the owners/staff of City Porches that I hired them to do my porch on my home as well as I was impressed by the detail to safety and the cost efficient work that was done. read more

City Porches - City Porches Business Card - Decks & Railing Near Me - Chicago, Illinois

City Porches rebuilt my back porch/stairs which had been in very poor condition. They were very fast, efficient, and always communicative (which can be an issue with contractors, even well-rated ones, in my experience). The new porch feels very sturdy and well-built, and the builders did a good job of cleaning up when they were done. I'm very satisfied and would call them again for future work without hesitation. read more

City Porches did a tremendous job demoing our existing rooftop deck and installing a new flat deck with composite boards and adding a steel frame pergola. Absent a one day weather delay, they completed the work on time, were courteous, clean and the quality of their work was second to none. Communication was timely, the crews were extremely friendly and worked late to get the job done quickly. We couldn't be more pleased and have already recommended them to friends and family. read more

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We used them to tear off and rebuild our home's back deck (16 x 10 feet). In bidding the job Zoe was very helpful in walking through different options to rebuild different size decks and repair our existing one. Was very helpful to have those options as we went through our decision making. In addition, her communications through the entire process were timely and helpful. Much appreciation to the entire team. read more

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I called for a free estimate and they were able to come out the next day for measurements, which I was really happy about. It's been at least three weeks, and I've called and texted, and still have not received my estimate. I was really looking forward to working with them, but it looks like my job got put on the back burner or was completely forgotten about. read more

City Porches recently replaced our two-level deck/balcony. They took care of the whole permitting process, gave sound advice on upgrades that would make the structure safer and more durable, and gave us a competitive rate. They delivered beyond the minimum we specified the contract, making sure little details like improving the flashing under the doors and putting in extra guard rails beside a basement stairwell were taken care of. They were courteous and meticulous. The city inspector who checked the completed deck said their work was above the usual standard. read more

City Porches is the BEST porch compliance company in the city, I can't recommend them more highly!! I recently purchased a 2 flat with city violations on the porch. I was very nervous about fixing the violation as I've never gone through this before. Because I had limited funds I was hoping to repair the porch and not have to build a new one. I got 6 estimates for my porch and FIVE companies told me I had to completely rebuild the porch because the "codes changed" and that was the only way to pass the inspection. Rich at City Porches was the ONLY one who was HONEST and offered to repair the porch at less than half the price the other companies wanted to charge to rebuild it. They were excellent, walked me through the whole process, did a great job and the porch had no issues passing inspection! So glad I didn't let those other companies rip me off. THANK YOU City Porches:) read more

I was really disappointed in communication with City Porches! I had an estimate set up for some work and then was ghosted for over two weeks while trying to discuss the estimate. I had multiple calls, emails, and texts out to the project manager, and eventually got a text saying she was "bad with her phone." I understand that contractors are busy, but I found this unacceptable. I was looking forward to working with them after the inital interacton but had to go with another company based on lack of communication. Unfortunately this was a waste of time. read more

City Porches just finished rebuilding five three-story porches at our 21-unit building -- a big project. I can't say enough good things about them. Zoe and David, the project manager and foreman, were unfailingly accommodating, communicative, and careful. The demo process could have been a nightmarish mess but was remarkably painless and un-chaotic. If we wanted something changed, they changed it. If we wanted something added, they added it. If we had a problem with something (there were very few for a job this big) they just fixed it. No excuses, no arguments. All of the workers were pleasant to have around, worked very hard, and did a great job. The end result is five really handsome, sturdy, high-quality porches. We couldn't be happier and I wholeheartedly recommend City Porches. read more

Rich was amazing to work with -- professional, honest, and on time. He and his team upgraded our building porch/deck to come into compliance with city code. They prices were reasonable and competitive. They completed the work beautifully and on time. Because of City Porches, our porch/deck will be safe, sturdy, and usable for many years to come! read more

I had a very dangerously damaged set of front door steps/porch. I googled porch repair/steps and found City porches. I had called a few other places and left messages, emailed etc. When I emailed City Porches I received a response immediately. Zoe, one of the owners called me immediately, asked me specific questions and literally showed up at my home with-in hours. She sent me an estimate for the repairs and also guaranteed that if I found something lower, they would match it. That same weekend to very polite, masked and professional men showed up, on-time assessed and explained what they would be doing. It was obvious immediately how much pride they took in their work! I could not be more pleased with the finished product! The stairs look better than I ever imagined they would! The price was extremely fair. The gentleman that did the work insisted I look at the finished product after, explaining every detail of what was needed and done. They worked so hard and the craftsmanship is beautiful! I highly recommend City Porches to do any of the type of work I had done! read more