We Care Pest Solutions gave us the facts we needed to know the best way to solve our dry termite…read moreproblem. We chose to have a whole house treatment as pests were found in not only the upstairs and downstairs western wall, but also in the hardwood oak floor. Once we selected this local company, they gave us a complete packet of the process and the special food bags to use for any unsealed food items. We packed 100% of our and our pets' medications and took them with us. Due to our dog and cat, we rented a house with a yard. That property was near to our office, allowing us to check on our pets. We would recommend We Care Pest in Santa Rosa for answering our calls and questions and for their friendly and professional assistance during this challenging move out for us.

We Care Pest Solutions helped us to eliminate the rats under our house…read more Entry points were identified and sealed up. The team was not only VERY thorough but also extremely knowledgeable in removing these unwanted critters. Then everything was cleaned and vacuumed leaving a very tidy and rat free crawl space. They charge a very fair price with respect to the work that has to be done. Amazing service from start to finish.... I highly recommended and are very thankful for We Care Pest Solutions!!

We've been using Nature Pacific Pest Services for about 6 years and couldn't be happier. Our…read moretechnician Angel truly lives up to his name -- he has the personality of an angel! He's always friendly, professional, and very knowledgeable. Before their service, our ant problem was terrible. Ants were constantly coming into the house and we couldn't even leave our cats' food out without them swarming. Since we started with Nature Pacific, the ants no longer come inside our home. We have both dogs and cats, so using a pest control company that is pet-friendly and doesn't rely on harsh chemicals was extremely important to us. This company has been amazing. Great service, trustworthy, and pet-safe. Highly recommend!

Tony from Nature Pacific came to my home for an estimate on removing critters from my subfloor by…read moreputting a one way door with a camera in one of the vents and installing 5 new fire resistant vents.He was straight forward on what needed to be done and gave me a reasonable estimate. I accepted the offer and on the 3rd day he came back and finished the work. He was honest, and did a great job within 2 hours. He was very professional !! Definitely will use this company again for future needs!!!

I scheduled an onsite visit and agreed to the $100 initial inspection fee. The agreed upon 2 hour…read moretime for the inspection came and went without a call about being late or even rescheduling a new time. Several days passed and still no follow-up. Based on the other reviews, this lack of professionalism is a recurring pattern with this company. I had chosen this company to support locals but will now hire help from Santa Rosa instead. ---------------- UPDATE #2: Mike lost more due to his failure to show up for his appointment than I estimated earlier. Just got an estimate from Tactics Rodent Exclusion to fix the same problem. Will be paying them $1125 to pest-proof our property. As Mike did reply below and is a local, I upped this to a two star review in hopes that he will be more professional in the future. ---------------- UPDATE #1: Mike replied to my post above and claimed to have called and left a VM declining our business. If that were true, my review would not be here. I double-checked and no VMs were left. So keep in mind as the others below have said, Mike isn't interested in non-recurring revenue jobs. I was expecting to pay $250-500 for Mike to install pest-proofing material around our house to keep mice out. If your project isn't worth more than this amount of money, then seems you need to go elsewhere. In either case, if Mike had left a message declining our work or simply said so up-front, I would have been able to skip this review.

Here is Mike from Provex response to my review on Yelp which I can't respond back too. So let me…read morehere. First of all my landlord at the time paid him but I hired him. Two- why do I have to hound him to come back and show proof of that? I called him multiple times as well and he never called me back. But is it my job to chase a service provider we hired for months? I see that Mike also claims no dedication or follow thru even by his own response here "your rats not mine". My man caught five rats with our traps. Mike caught one. He didn't even follow thru with his job but he was paid in full. So just so you all know when Provex comes out to your home they consider themselves done once they placed their traps. Great doing business with you Mike. And yes my reviews were meant to stop you from screwing over more of my friends family and neighbors and if you don't like it, stop screwing people over!

Not only did they set up effective traps to help me to close all possible entrances to the house…read moreand our crawl space. It's been 3 years that we are rat and mouse-free. I highly recommend them and would use them again if I had another problem.

Jim and his crew are outstanding. They arrived and promptly addressed the issue. The crew was…read morefriendly, polite, and professional. They followed up until they were certain it was resolved. Wonderful experience.

Awesome!!!!! Great service! Rodent Team! Call and see how they can help you. You will be glad you…read moredid!!

Two weeks into the 30 day rat trapping service, and Brandon continues to be just as impressive as…read morehe was at the start. His experience and expertise are obvious and are a big help to this customer who wants to understand every aspect of my first ever rat invasion. He is also a hard worker and is very focused on customer satisfaction, answering questions thoroughly and offering potential solutions for every possible scenario. Oh, and did I mention he catches rats?

All I can say is thank god we hired this company because we were about to lose our mind with the…read morerat problem we were having. Tyler was extremely detailed and thorough with the initial plan and estimate. The company comes out regularly for trap inspection and follow ups and each time we've had no signs of the rats re-entering our space. The final walk through was this week and I couldn't be more pleased with the outcome!! Highly recommend.

Spiders kept coming in at the same rate as before the spray, at times, two per day. Carpenter ants…read moreand carpenter bees were also spotted in their same spots. This is after major renovation with new white paint, new floors, 8' flat ceiling, and a fairly empty house. It was easy to see spiders and their patterns of nesting in the corners. Plus the guy said I had to pay for the year-long service until I insisted that I hadn't been told that would be the case nor asked if that's what I wanted. Then he allowed me to pay for one time. Good thing because it didn't work at all. I saw no difference, and I've been hiring pest services for years.

Fast affordable fumigation company! They did a great job with efficiency and quality.read more

This is less of a service review and more of an honesty review! We had what we were fairly certain…read morewere carpenter ants. Pat came out with an associate, surveyed the entire wall opening where we had seen hundreds of ants and said "well you don't need us because we see no indication of any pest problems" He could have said "lets spray just to be sure" right? Honesty is the quality I look for in any business and Pat's Affordable Fumigations and Inspections gets my 5 Star rating!

Friendly, fast--and thorough. This company has a great price point. No more bugs here!read more

I've been a customer for a few years and am completely satisfied with their service. My house has…read morean ant issue and the regular maintenance I receive keeps them at bay. From time to time Mother Nature claps back, but New West is kind enough to stop by and do a follow up at no extra cost. The customer service is amazing. I love how respectful and friendly Cash and Staci are. Additionally, I find the cost to be completely reasonable. I enjoy supporting local business instead of one of those corporate companies.