Had a mouse/rat in a home and immediately called IPM who already does routine pest management for the home. The technician said they had a full schedule but would make an effort to stop by and set some traps. The technician totally saved the day and stopped by, despite his busy schedule. They have been easy to work with and prompt with their answers. I appreciate their service! Would recommend them for all pest related needs!! read more

I received amazing service provided by Jedidiah Forrest. I found evidence of termites. Not only did he provide the treatment to the area, he went way above and beyond and helped me with a significant issue I was having with my vent fan. Jedidiah was extremely personable, professional and thorough. I highly recommend him. read more

Arvin came and took care of our ants and wasps! He's very knowledgeable about pests. He's quick, attentive, friendly and helpful with all critters- Ones that jump, fly and make funny fussy noises. Not to mention ones that really gross me out! Thanks Arvin for being so upbeat, entertaining and energetic. You're always encouraging our staff to learn about the unseen little guys that come our way unexpectedly. You rock! read more

Jedediah is the nicest guy! He showed up and immediately identified our issues and gave us a lot of great information! I highly recommend!

Shortly after posting this review, I was contacted by the Service Supervisor who arranged for the technician to return to the job site and remove the two termite tubes. The technician assured me he had removed the two tubes. read more

Excellent monthly service to rid our home of pests, especially cockroaches. We had a problem almost a year ago, and within weeks, the problem was solved. We continue to have Advanced IPM service our home every two months to keep the pests out. Last week, I discovered some cockroaches in our yard, and even though they weren't in the house, I called our service representative out to complete our bi-monthly service a few days ahead of our scheduled service. Thankfully, we still haven't seen any of them in our home. This is a reputable company with quality people. Shout-out to Micheal, our service rep, for always showing up with a smile! read more

Arvin is truly one of the best pest control technicians we've ever worked with. His customer service is exceptional--he always shows up with positive energy, a helpful attitude, and a genuine commitment to solving the issue. He consistently provides clear insights and expert recommendations that make a real difference. Whenever we need support, he responds quickly and goes above and beyond to make sure everything is taken care of. Advanced IPM is lucky to have him, and so are we! Highly recommend Arvin for anyone looking for reliable, knowledgeable, and friendly pest control service. read more

Jedidiah came by for a pest inspection today and we could not be happier with his service. He was prompt, professional, and provided a very thorough inspection of our home. We would definitely call Jedidiah again, and would also highly recommend him. read more

Very nice, friendly people. Super professional, showed up on time every time. Very easy to communicate with and helpfully explained every step. All steps were executed as described, and I am happy with the results. read more

I thought it was rats, it was BATS, and they came out, same day, and now we're going to make a bat house aka bat box for the bats as we love bats, and they're really helpful. No charge for us btw! We thought when we saw droppings that rats had come back, we're relieved that it's bats! 2 really nice guys came out, recommended a bat box, and that's what we're going to do! TY!! They were just out TODAY! We are GRATEFUL customers! TY guys! read more

My husband and I recently discovered that we had rodents entering our garage. We found this out the hard way, because when we took our car in for maintenance service, the technician reported that the wiring to the safety system on the car had been chewed up by rodents. Since we have always kept our car in the garage, it was obvious the rodents were entering from the exterior of our home. Since we were now driving a loaner car for a few days while our car was being repaired, we were fearful that the rodents would start gnawing away at the wires in the loaner car, as well! So we were extra anxious about getting someone out for a pest inspection right away. That's when I requested help from multiple pest control businesses, but, due to this being a busy time of year, no one was available immediately. However, after speaking to a very gracious person at Advanced Integrated Pest Management, I was told they would try to reach their tech, Jedediah, on his way home from work to see if he could stop by. Well, to our great relief, Jedediah said, "No problem," and was at our front door shortly after. After politely introducing himself and handing us his business card, he not only began his inspection, but also educated us along the way as to what evidence he was seeing of rodent intrusion and showed us all of the entry points the rodents were using to get into the garage. Afterward, he informed us of the plan his business normally offers for controlling such intrusions. However, when we told him we were scheduled to have our home's siding completely replaced within two weeks, he then suggested some measures we could use to prevent the rodents from getting into the garage in the interim. By this time, it was getting late, and Jedediah noticed that we were clearly quite tired and overwhelmed by this whole, unexpected affair, as well as by the prospect of our immediately needing to clean up the attractants and the mess in the garage that the rodents had left behind. At that point, to our surprise, he then asked if we would like some supplies, and when we said, "Yes!" he went straight to his truck and returned with a box containing a number of traps and a bundle of steel wool that we could use right away to plug up the entry holes the rodents were using! On top of this, when we asked what we owed him for the supplies, he simply smiled, waved us off, and wished us good night. So, not only did Advanced IPM go out of their way to offer us a free inspection service after their regular business hours, but they sent their kind, friendly, understanding, and generous tech, Jedediah, to give us immediate help when we needed it most. For all these reasons, we would not hesitate to reach out to Advanced IPM again. And we highly recommend that if you have a need for pest control, you do the same! read more

Saw swarms of flying termites in our backyard, so I gave Jedediah a call to inspect our house in case those pests were trying to settle in. He did a thorough inspection outside and inside. He was so knowledgable about all pests, and honest - we didn't have any! Plus no charge for the inspection. An honorable business - hard to find these days~ read more

When you've got those nasty bugs, call these guys. We are grateful for their professionalism and easy communication.

I have had the worst time with a gnat infestation in my outside entry area. Multiple home remedies plus a couple of Exterminator quotes that were only trying to sell me an annual contract. I contacted Advanced IPM with low expectations. Met with Tom Reitz this morning. Professional, courteous and knowledgeable about my pesky visitors. Reinforced the assumption that mold and dampness were probable origin and gave instructions on what I should do alleviate. Did not try to sell me on unnecessary and probably ineffective solutions. Trustworthy and responsive... a rarity in the pest management business. Thank you Tom and Advanced IPM! read more

I've been working with Arvin and Advanced IPM for over six months now, and they are amazing! Arvin is super responsive, friendly, and gets the job done right the first time. If you're looking for good pest control service, look no further! read more

I asked for Michael's card to leave a great review because I have never seen such wonderful service from someone! Our company initially hired Terminix to help with the mice problem in our office. They came once and continued to bill us monthly even though they didn't show up for scheduled visits. We then hired Advanced IPM and after a few visits, our mice are no longer here! And Michael continues to show up and do a thorough sweep through to make sure everything looks good. He is always a pleasure to be around and takes his time assessing the building for any issues. Great guy! read more

The Service tech was excellent & helpful. Tom explained the situation thoroughly & did a detailed review.

Quick response, very knowledgeable and friendly staff, commitment to getting rid of my ant problem! The person who came out to my house went above and beyond, and when that wasn't quite enough to kill off all of the little buggers, was willing to come back until they were gone! read more

Scott has been to our house twice now. He's great! Informative, explains what and why he's doing whatever pest treatment you requested. Or first session eliminated several colonies of ants living under some pavers!! He takes the initiative to offer a new area .. or include a new area you have a question about, within the prevue you contracted for. Very careful of areas with mats, shoes, dog Cots, etc. We have no complaints so far!! read more

IPM has done a terrific job in managing our pest control needs. Scott is awesome - he's super responsive, and very knowledgeable about all things related to pests. Highly recommend IPM read more

We had an ant infestation and chose this company because of all the 5-star reviews. I am glad we did . John Bradford was the service tech, and he had years of experience. He took the time to explain the options for our problem and suggested keeping chemicals outside the house and placing a few jell bait spots in strategic locations within the home. When ants find the jell, they take some back to their nests, and it kills them all. He sprayed the perimeter and the foundation vents. We have not seen any ants since. read more

Firstly, I've been impressed with each and every bit of contact and correspondence I've had with Jedediah and AIPM. Wow. Feels like the old days where people actually pick up the phone and help you right away! Jedediah has been nothing but professional, friendly and incredibly responsive. I feel so grateful that I found Jedediah and AIPM and I would recommend the team to anyone! read more

We were scheduled for a free inspection shortly after contacting AIPM. Arvin came to do our inspection. He was thorough, helpful, and talked through what the management plan would be. Within a few minutes after he departed, a proposed contract was in my email. We checked a few other companies, and decided to go with AIPM as their initial services were what we needed and the ongoing pest control was competitively priced as compared to the other companies. Best of all for us, the office is located in Cotati and it is "down the street" from us, making it easy to pay a visit if we ever feel the need--but I highly doubt that we will. Looking forward to working with AIPM and keeping our pests under control. read more

Not only was this the best price quoted to me for the termite treatment, but Jedediah was thorough and extremely knowledgeable. He explained each step of the process and the options available in detail. I know more about my local termites and ants, and even the soil composition in my yard now! I hope to never deal with termites again, but I would absolutely go with Advanced IPM again. read more

I'm so glad we found Advanced IPM! Arvin is great! He's so easy to communicate with and our pest issues are gone. Great service!

We really appreciate AdvancedIPM and their associate Arvin Cruz. They are very dedicated, work with integrity and are diligent with follow through. You can always count on them getting back to you and keeping you updated with their plan of action or eta. Oh yeah and Arvin is really good with pesty little kids too! read more

Arvin has been helping our family's home for at least 4 years and the same for my parents - 2 years. He is so responsive and always comes out sooner than scheduled if we have a gopher issue or ant resurgence. We are so very grateful for his due diligence and kind personality! read more

New service old., local provider bought ny national company and raised price. Advanced provided the same service at a much better price. we were very happy with our interaction with the technician. read more

We use Advanced IPM at the winery and our Service Technician, Micheal, is fantastic. He is highly responsive and proactive. Whenever we have any concerns, Micheal answers our questions and effectively communicates our options. Highly recommend. read more

We are so thrilled to have Arvin back in our area. Not only is he diligent about his work, but he honestly listens to your concerns and takes on any task with no questions asked. It's so hard to find this level of customer service and we want to make sure he knows how much we appreciate him, which reflects also on Advanced IPM. Great guy and great company! Welcome back Arvin!! read more

Jedediah and Arvin ask for them. Was super attentive and addressed the issues at hand. Amazing service and text/email before showing up for servicing. read more

Advanced IPM is a fabulous rodent company. My mom's home required some exclusion work, and they went over her home with a fine-tooth comb. They investigated every nook and cranny, and even Ft. Knox isn't this secure! We really appreciated the additional month of trap checking and we are very pleased to say my mom's home is now completely squeaker-free, thanks to Advanced IPM. read more

Scott addressed my issue with insects in the yard immediately. He is professional and pleasant to deal with. I've been very satisfied with Advanced IPM since I contacted with them. read more

A great job by Arvin! He really listens to the needs of the customer. He works around your schedule. He arranged a time for my service that would work well for me. When the day came, it was raining. He made sure that I was okay with him coming. He even made sure to change the product he used to work with the weather conditions. He knows how to do his job and does it well! read more

Michael Dunn is great! He's always so responsive and willing to come on short notice! He's very thorough and explains everything he is doing clearly. Highly recommend him and Advanced IPM. read more

Arvin is a magnificent technician. He responds immediately to messages to make sure that insects and rodents stay away from my house! Arvin is reliable, knowledgeable and most of all truly cares about his customers. Thank you so much for all you do Arvin. We are grateful. read more

We started with Advanced IPM close to a year ago or so and we are very happy with their service! our technician Arvin is terrific! very professional, responds to our needs and always willing to come in between service if necessary- One of the things we like the best is that we know who is coming! The consistency AND notice is greatly appreciated! thank you Advanced IPM! read more

Advanced IPM has been so helpful and responsive in helping us with our pest needs. The staff in the office is friendly and very responsive. Our field tech is fast & efficient and takes care of our property like it's his own. This company is all around easy to work with and most importantly, WE SEE RESULTS! The "Healdsburg Hurricane" Tom is fantastic! I highly recommend this company for your pest needs! read more

We contracted with Advanced IPM because we have roof rats entering our attic space and above our ceiling. They were quick to respond and came out to do the first job quickly. They tried to close any intrusion areas around the house and did a trap set. However, we had to request them to come back about 8 times because the rats kept coming back. The technicians were not willing to get on our roof to do a proper inspection because our roof has a steep slope. It is 7 months later and we still have rats in our ceiling. We now have to find a more qualified exterminator that is able to get on our roof. read more

I am so pleased with Scott and his work at our house. We have seen less spiders, ants have not been a problem, and he helped us get rid of a flea infestation. We chose the yearly plan which was more affordable than other companies in the area. I would recommend them to anyone. Scott is friendly, knowledgeable, and a pro at his job. Love them! read more