Throughout the entire process of repair I was kept informed about status and progress. Easy drop…read moreoff and pickup. The staff was helpful for all my needs. Dropped my wife's vehicle off as I picked my vehicle up. Couldn't ask for anything more. Will continue to use as my service provider. Have used Mundys for various projects.

I was involved in an incident on October 26, 2024…read more After a few attempts to use a preferred partner shop of Auto Owners, I was forced to select a shop of my own. I chose Mundy's Collision in Lawrenceville, GA. The initial "parking lot estimate" was done by their employee, Pam. This estimate was for replacement of the driver's quarter panel for $7,200. At this point, I submitted my vehicle for repairs under the premise that they would work with Auto Owners to indemnify me to my pre-accident condition. Shortly afterwards I received a call that repair of the quarter panel was possible instead of replacement and that a supplement payment of $3600 would be sent, in addition to the initial $1400 photo estimate from Auto Owners. I thought the supplement was excessive, but they already had my car and I had no other option but to proceed with this shop. I began to receive updates from the shop about the progress on my vehicle throughout the following weeks. It was there for a little over three weeks. I was given a call on 2/28 that the vehicle was ready at a total of $5018 that was due by me. I took an uber to the shop to pick it up because their employee, Dylan, assured me it had been calibrated and tested and was ready to go. I immediately noticed that it was obvious the vehicle had been in an accident and been repaired. You can see the paint doesn't match correctly and there is more metallic sparkle in the quarter and certainly not worthy of the $5,000 price tag. Michael came outside to deal with my feedback and became defensive when I expressed that I did not see the 55 hours put into the repair. I decided to move on from the situation and pay the balance due. Inside the office, Michael says "I don't why you are upset, it's not like this is out of your pocket". I was outraged and was expecting quality and accurate hours spent on the repair, regardless of who paid for it. As soon as I attempted to drive off, suddenly 2 brake lamp warning lights went off. This was after I was charged for over $650 for vehicle inspection. Dylan arranged an Uber for me to go back home for work, which I appreciated it. Coincidentally, the Uber driver said she had a similar experience of Mundy's inflating invoices. I returned to the shop before closing with my counterpart for support because I felt I was being bullied. Ivis (original service writer) came out to deal with me and admitted to manipulating the invoice so the car wouldn't be "totaled." At this point, a man came out and told us to come inside, who later said his name was Dustin (assuming manager). Ivis and Dustin stated they had "moved funds around" to get the insurance company to pay for the necessary work. Then they tried to justify their fraudulent activities by saying they saved my car from being totaled. In actuality all they did was fluff the invoice and did not even fix the car properly. Dustin was condescending towards me and repeatedly asked if I am in the body shop business. Finally he asked what he can do to make it right. I replied that I want a corrected line by line invoice of the work that was actually done, including the actual labor. There is no way this repair took 55 hours. I asked if the labor cost would be refunded and He said absolutely not. In the lobby, Dustin became more aggressive and was very close to my body, telling me take my keys and leave after asking me if I had "checked out." Mundy's Collison never provided me with an itemized list or had me sign off on their additional repairs for the supplement. The final invoice has so much work that was not necessary or even done. I can pinpoint each item. A search of Google reviews shows that this is a common practice with this shop. Countless tales of unnecessary repairs being written up and work not being done properly are there out there. On the following Monday, I was give a refund check of $318. Upon checking another revised, edited invoice, the service writer added details of the shop "discounting" their rates and adding the repaired brake lamp to make it look like they had lower their costs to fit the final bill of $5108.

Would not honor their estimate from their own employee. Estimate made and then ignored…read more Mark / talkin' to you.

these guys rock - i got rear ended and was on a time crunch because i was shipping my car cross…read morecountry. they expedited the process and made changes where they saw fit to get it done asap - they were extremely responsive and kept me updated through the entire process. everyone i interacted with was polite and helpful! was recommended to them by my uncle who's a mechanic and would recommend to anyone looking for a trustworthy shop to do the job.

I hit my car on a concrete post and it moved my fender preventing my passenger door from opening…read more They pulled it out free of charge! I've also been here before for a cracked windshield and they were quick, professional, and straightforward! Highly recommend anyone needed body repair to come here!!

My 2008 BMW M5 was delivered for front end damage repair in August, the repair to take about two…read moreweeks. It has now been 100 days and the repair is not complete, leaving me little choice but to go get the car and get the job finished. The repairs were paid by insurance so that isn't an issue and there has been nothing but a continual stream of excuses. Completely helpless feeling compounded by the ridiculous excuses. The best excuse- "I'm not going to charge you for STORING your vehicle". Ouch.

I'm not from here, but was in An accident with my Toyota Rav 4, The insurance gave me 4 places to…read morechoose from. I chose Hendricks Collision Shop in Duluth. Best Decision I could have made !!! Great people, Brett walked me through the damage and gave me the estimate. He called every 2-3 days letting me know how things were going and gave me a finish date. Best customer service I have ever received !! Picked my SUV up on scheduled date and was Extremely pleased. They did an excellent job. They went above and Beyond. Thank you all so much for a Wonderful Experience at your shop. I Definitely Recommend Them .

Rarely are you on the receiving end of service that goes far beyond expectations--but the team at…read moreHendrick Collision Center - Gwinnett Place Honda did just that. Andrew and Trent were simply outstanding. When I first picked up my car after an insurance claim repair, the paint match wasn't quite what I had hoped for. I took the car anyway, but they assured me I could come back if I wasn't 100% satisfied. Honestly, I didn't really believe it at the time. Over the next few months, the difference in color on the bumper began to bother me more and more. Eventually, I left a negative review on Google. To my surprise, the very next day I received a call from Trent, inviting me back to have the bumper repainted. Skeptical, but hopeful, I decided to give them another chance. From the moment I arrived, Andrew and Trent treated me not as a "problematic customer," but as someone whose concerns genuinely mattered. They listened, reassured me, and stood behind their work. I just picked up my car, and I couldn't be happier. The paint looks fantastic, and the whole experience has completely changed my perspective. I have removed the negative review and I'm replacing it with this one simply to express my gratitude to these outstanding individuals and the entire team who took part in this process. They've earned my respect and appreciation by exemplifying true customer service excellence. Until next time--hopefully not too soon!

Excellent service, timely manner, above and beyond expectations. Two tires goes out on opposite…read moresides/ends of the car, more than a little suspect, but they made the day productive.

I went to this Mavis because I had a tire incident. I was in desperate need of tires. They were…read moreso helpful. I feel like they went out of their way to help me. This actually happened a while ago, but I kept forgetting to write a review. I wanted to do something nice for them because they were so incredibly nice, and the customer service was amazing. I asked the young lady who was there and she suggested Gatorade, and I bought a few cases. I feel like they went beyond. Thanks for such great service.

I went to three other mechanics and they were the fairest in price and timeliness…read more I would recommend them because of that and their personal ability and they know cars well! They will do only what you want them to do. Other places wanted to do a lot more work that wasn't necessary. Thank you

I LOVE Nobody's! I've been coming here over 20 years. The original owner Art was a sweetheart I was…read moreso sad to hear of his passing. The owner now Andrew is FABULOUS! He use to be the one to pick me up at my home and bring me to pick up my car. Or take me home if my car had to spend the night. He was so young and eager to learn now he has 4 kids! I value their honesty especially being a female and a senior bc we all know how auto places try to rip off women and senior. They do not pressure you to get anything done but they explain in detail what needs to be done. Robert is an employee that is very personable and goes in depth letting you know what is wrong or what could go wrong if something isn't taken care of soon. I highly recommend this place if you are looking for an honest reliable auto repair/ service place. After my dealership warranty expires I always bring my vehicle here even for oil changes and they take excellent care of me! I highly recommend Nobody's!

As a woman, going to an automotive repair shop can be intimidating and frustrating at times. But…read morethat is NOT the case here (or at the sister store, Lawrenceville Auto Center)! The front office staff is professional, knowledgeable and considerate and the services and prices are great! I left feeling well taken care of and respected. The new owners, Jeff and Kim Dixon are kind and honest. The store has been completely remodeled and looks amazing. With Grayson growing and improving all around, GTA is keeping the pace!! I will be telling everyone I know where they need to go for AMAZING auto repairs!

UPDATE: this morning Jeff the owner called me to discuss my experience with my AC repair. He…read moreresearched the issue and stated their Freon machine was out of calibration last September when the original service was performed. He also took full responsibility and refunded my evacuation/recharge cost. He apologized and spoke to all involved to change how they handled my situation. I will give them another chance as they took accountability and made it right. Grayson Tire & Auto - so disappointed in their service and support. I had this shop repair my AC in September 2025 and experienced a strange issue where the AC would not turn on when the car was parked on hot days. I garage park my car so I rarely experienced the issue. With this hot weather recently the issue regularly appeared. I took it in as I had a two year warranty. After having the car for half a day they insisted nothing was wrong. They begrudgingly agreed to test again. After a few hours of the car parked in the hot sun, they saw the problem. They subsequently told me the Freon and PAC oil was way out of specs and I needed an evac and recharge. The problem is they were the only people to touch the AC and last to evac/recharge. When I explained this, they stated it was my fault as I must have had someone else work on it. I told them no one else but them worked on it. They said that is impossible. I pointed out how it could happen and they said even if they did make a mistake the Freon is not covered under warranty. When they originally fixed my AC they had issues and had to install a second compressor. Yet they stated they don't make mistakes. Customers vote with their wallet and they lost this customer of several years who has spent thousands on various services. Shame on you Grayson Tire & Automotive, do better. I will no longer recommend them on this platform.

Worst experience I've ever had at an auto body shop. Only went here because my insurance company…read morerecommended it and wish I didn't. The man at the front desk speaks very poor English and has a terrible attitude - he couldn't answer a single question directly throughout the process. When I finally got my car back, I realized there was additional damage in the same part of the vehicle and they claimed it was damaged beforehand. I asked them to fix it, and they kept it for another week and still didn't fix it. When we were upset and asked for an explanation, the man at the front got extremely heated and SHOVED my brother who was there to drop me off at my car. Outrageous experience. Don't recommend.

Doug did an amazing job giving me estimates. The breakdown was so detailed and descriptive. The…read moreestimate explained where the parts we're coming from and their contact info. The work that they did was absolutely the best and I couldn't ask for more. Highly recommend!!!