If you value your time, money, and basic respect, do yourself a favor and stay far away from this…read moredealership. If I could give this place zero stars, I would. A dishonest business that preys on naive elderly people to get every penny out of them! FOUR months of no title or plates even though I paid for my car in full. You've been warned.

Dave Coito gave me a great experience. He's not your normal boring dealership man. Instead he's a…read moreman with personality and jokes. He made my experience easy, fun and very affordable if you go here I recommend working with Dave Coito. Ps a true brother in Christ:)

Spencer's is hands down the best auto repair shop I've ever dealt with. They're honest, reliable,…read moresuper knowledgeable, and they really know their stuff. I brought in my 2005 Subaru Legacy for some pretty big, complicated repairs, and Don, the owner, actually put the car up on the hoist and walked me through what was going on. He showed me the problems, explained my options, and didn't make me feel pressured at all. John, who works in the office, went above and beyond trying to track down some hard-to-find hoses. He spent hours on the phone, and when one still couldn't be found, they even made one themselves. Then, after the engine was taken apart and put back together, another engine issue showed up. Instead of passing the cost on to me, they replaced the engine at their own expense and only charged me what they had originally quoted. I honestly don't think many shops would do that. John was friendly, easy to talk to, reassuring, and clearly knew exactly what he was doing the whole way through. Spencer's has definitely earned a loyal customer for life!

One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

We sold our truck to Chico vw and it was the best experience! they were very professional and…read morefriendly. They accommodate our toddler while we were doing paperwork. I would definitely buy a vehicle here. it was the best experience I have had at a local dealership.

I was drawn to Chico VW by the care that was shown for me personally. My inquiry about financing…read morewas the start of a beautiful relationship. The owner, Mark, made it his mission to find me the lowest possible payments, even when it looked impossible for me to buy or lease. And just like Rocky Balboa, he was a champion in making my dream come true. I hadn't read the website description about his dedication to customers or his goals of providing an enjoyable experience, but this is how he came through. I was treated like family by all of his staff, including Brandon, Taylor, and Hailey. They patiently provided a seamless, enjoyable experience, focusing on my immediate needs, making sure I had all my questions answered. Chico VW provided excellence and stellar customer service. You won't find another dealership like this.

Absolutely shit customer service…read more I asked for a pre inspection report for a pre owned 2008 Toyota matrix, apparently that's not something that can be emailed or sent photos of. I was told I'd have to drive to the dealer in person to request this?? What are we living in the stone ages... other dealerships have zero issue with this request but this dealer on the other hand can't be bothered. Apparently they are the best rated Toyota dealer in all of CA.. or do that's what Jodie claimed.. laughable considering the yelp and google ratings for this dealer. Take your business elsewhere, this place is not for the people! Check my photos, I'm providing receipts

Have had excellent service here since 2006! They have friendly staff, prompt service and quality…read morecare!

So I don't know what's going on here but there is an entirely new crew at the service desk. Ashley…read morehelped me today and was nice and helpful. I appreciated Ashley's help. Brought my car here for its regular service as I have been doing since I bought the car in 2021. My service took about 1.5hrs. I appreciated how nice Ashley was in handling my requests. Prices for service seem to have risen since some of my previous visits but since my service received today was super I will be back to this dealership to get friendly service. Four stars due to the entire new staff...will need to see how they handle my next visit.

They have limited availability and the ONLY person who could help works Thursdays and Fridays and…read more2.5hours on Wednesdays only.

Let's hope this turns out better than it starts. It's my third time at Wittmeier for service and…read moreI've got little patience for their poor service. My Chevy Volt ( yes I'm a little embarrassed to drive the Volt in the land of "Big" trucks) has the engine light on (charge system needs service). So I make an appointment for drop off at 1:30, show up at 1:30, service advisor makes me wait, parking lot guy tells my son to move his car (my ride home) over to the parking lot out in the rain. After the advisor gets around to helping me they promise a response by end of the day. So at 5 I call the advisor and he says they could not get to it today. Promises by 10 tomorrow. Let's see what happens, and yes I have little faith in Wittmeier. Day 2- no call back by 10, I called them and the service manager said he had no information. Then he said they need to do a recall update regarding low power due to cell. The message on dash said to check the high voltage charging system. They seem different to me. He also said he'd call back in 10 minutes but here we are 45 minutes later and... End of day 2 - car is fixed, poor communication by the service manager so patience and persistence were my friend. The was no cost out of my pocket but in the end the dealer did loose more than Dan can understand. This seems petty but I expect more and last time my Suburban was at Wittmeier they did such a poor job mgmt had to rectify the situation. A while ago I worked for a company that believed every customer should be reference able. That stuck with me and I choose that over just ok.

My service advisor: Dan (Daniel) Simmons…read more I brought my truck in for a basic oil change and tire rotation, and the experience was disappointing from start to finish at Wittmeier Chevrolet. Scheduling was a hassle -- the online system requires you to submit your info for a call‑back, but no one ever called. I tried twice over a 4 day period before giving up and calling in, only to sit on hold for 15 minutes. When I arrived, the service staff watched me pull in but didn't come out. I had to go inside and wait another 10-15 minutes just to get fully checked in. A simple oil change and tire rotation took nearly two hours. The waiting area is tiny and not suitable for anyone who needs to work while they wait. After the service, I found full handprints on all four fenders from the tire rotation -- and those spots are now scratched into the paint. No one mentioned it, and no apology was offered. When I completed Chevy's review request and didn't give perfect scores, the service advisor emailed me to complain that my honest feedback "costs the dealership thousands of dollars," instead of addressing the damage done to my vehicle. This was not a professional or customer‑focused experience. P.s. right before jumping into my vehicle and leaving after the service the advisor did come out as basically told me to give him all 10's if I get a review request from Chevy. If I do it's like a "I scratch his back he will scratch mine" type of deal where he will give me service discounts or coupons. However I would not take my truck back there after this experience. Hence the lower review rating. Advice: get better at taking care of customers offering quality service instead of trying to fake it.

The first and only automotive shop that had my car ready when they said they would. How refreshing…read more Had these guys do my 60k maintenance on my Honda. They were all very friendly and professional. Saved me over $400 in comparison to what the dealership wanted to charge me for the same work. I will be taking my car back to Affordable Automotive. Thanks guys!

I second the scam claim for this place. We were recommended to bring our vehicles here by a…read morecoworker and were so disappointed and now we are also broke. My husbands truck wouldn't smog and they charged him hundreds for things most places don't charge for like different system flushing and fluid checks to trouble shoot. They returned his truck back and still couldn't get it to smog and had no idea what was wrong with it. I think he spent over a grand having it there for a week just to get it back no better then we left it. We took it to another place in town who informed us we had gotten ripped off and it didn't really look like they did anything, how embarrassing. Now we have to wait and try again when we have the extra money... until then he has a truck he can't drive, that won't smog, and is racking up fees while we wait to renew the registration.

I had a great experience with this dealer, especially working with Bernie. I would highly recommend…read morethem whether you're looking to purchase a car or consign one for sale. I live a couple of hours away, but Bernie was very accommodating with my schedule and made the whole process easy. I purchased a classic car from them, and everything Bernie described was exactly as represented -- honestly, the car exceeded my expectations. I'm extremely happy with both the deal and the overall experience. Thanks again, Bernie!

These guys are great. They posted an f150 king ranch over the weekend. I called them first thing…read moreMonday morning and let them know I would come down and pay cash during the week. I live in Auburn, CA and work in Sacramento. I wasn't sure what day I would be able to get down there. Tod knew I was serious about purchasing the vehicle and held it for me on my word. I was up there, check in hand, three days later. I could not be happier with the truck or the service I received at New Autos Inc. if they have a vehicle you are interested in, give them a call. You will not be disappointed.