The haircut and bath itself was good…read more What I wasn't a fan of was the communication before the appointment. I booked an appointment online and got a confirmation. Then after a day or two, they reached out to change the time. Alright, not a big deal. They told me that my groomer wasn't available on that day/time. So, they gave me another groomer at a different time. Not a problem. Another few days go by and I get a text that they need to change the time again. Oh okay. It's changed again. Okay, at least we are set. That was my train of thought. The day of the appointment, I get a text saying would it be okay if I came in 30 minutes? Ummm the appointment was at 4:00pm and you are asking to arrive at 11:30am. I'm at work at this point, trying to get ahold of my husband who is at work, so we can try to rearrange our schedules to accommodate the complete change in time. Honestly, my husband was upset that this was happening while he's at work. I was also irritated about this last minute change and only 30 mins notice. That's just not okay. You can't do that to people. I understand that they have you sign paperwork and let you know that there's a 2 hour window for your appointment. So, you do have to be available within a 2 hour window. Which is fine. If my appointment is at 4pm then the 2 hour window would be around that, and it definitely would not include 11:30am. That's way out of the window so they weren't even following their own policy. That's frustrating to me. Not sure my husband and I will pay for this service again, just because of the appointment time changing so much. It's unfortunate because we do like the grooming for our dog. Original appointment was at 8am. They changed it to 4:45pm. Then they changed it to 4pm. They tried to change it to 11:30 last minute/ on the day of the appointment. That's just not professional. The whole point of the mobile grooming is that it is convenient and easy. This experience was neither.

Love this place. This is my first time using them. They did a great job, love that they brush teeth…read moreand they send you a summary with pictures. I absolutely recommend them. The tech was very nice and knowledgeable. I'm very happy I found them.

Amazing mobile grooming service to our dog. Karina was…read morepatience and did not rush. Highly recommended.

She never looked so cute! Great grooming, customer service and response time. We will be using Pet…read moreParlor again.

We had such a great first experience with Pawtriotic Dog Spa! They did an excellent job grooming…read moreour dogs, Opal and Lyric, and even included teeth brushing, which we really appreciated. Both pups came home looking and smelling absolutely wonderful. The staff was friendly, professional, and clearly took great care with our dogs from start to finish. Opal and Lyric looked fantastic when we picked them up, and we could tell they were well cared for during their visit. We will definitely be returning and highly recommend Pawtriotic Dog Spa to anyone looking for quality grooming and great service!

After the second visit to the vet for a double ear infection I decided it was time to stop giving…read moreRose a chance to improve her grooming skills on my dog! The inconsistent cuts and paying for grooming services that were subsequently poor. There were times that I would pick my dog up and she would still have her bangs hanging bellow her one eye. When they finally presented a "waiver" stating they could cause harm up to the death of my dog and not be held responsible, yet there answer to the owners previous verbal contract regarding my dogs ears and not using anything and keeping them dry was breached and all I received was a sarcastic "I'm sorry" and her blaming the product they used I was done giving them over $100 every 5 weeks!!! I'd warn you to do your research before you sign their "shady waiver" showing just how much they do care about your dog!!

I loved the work they did on my two cocker spaniels. and I would definitely recommend them to othersread more

Just moved to the area... So started searching for a groomer for our two dogs, a golden and an…read moreAustralian shepherd mix. After going to Petco a couple times, we found this place based on all the great reviews. They did an average job on the grooming and way too overpriced. My Aussie is 13 and not very active and cost $95. Walked out spending $195 in total. That's just ridiculous. That's about $50 more than any other place I've been over the past several years. When I questioned it, he said, as long as they come monthly, the price will stay the same. If you miss, the price may go up. More? Really? I was better off going to Petco. Anyway, unless your money grows on trees. save some money and do some research.

GREAT first time experience! They groomed my puppy (she's a hyper little shih tzu), and she looks…read morebeautiful!!!! I'm sure it was difficult as it was her first time having an all over hair cut, but they were patient and did such a wonderful job. I'm so grateful, we will definitely be regular customers!

Joe has been grooming my dogs since 2008 - he comes to the house and is a kind, and caring groomer…read morewho treats our dogs like they belong to him. I cannot say enough good things about Sudsy Puppy and would recommend them to anyone who loves their dogs. They also offer grooming at their salon in a quiet, calm atmosphere. I love my fur-kids and would not trust them to anyone but Joe or Amelia.

She did such a great job with my cat Persi at a reasonable price as well. Highly recommended.read more

ROMOLAND DOG GROOMING (26 July 2025) Located at 31525 CA-74,…read moreHomeland, CA 92548 **Avoid Romero Pet Grooming at All Costs - Negligent & Dishonest** On **July 26th, 2025**, I entrusted Romero Pet Grooming (**31525 CA-74, Homeland, CA 92548**) with my two Labrador Retrievers, expecting professional care. Unfortunately, what followed was a series of alarming incidents that no pet owner should ever experience. 1. Reckless Handling & Safety Neglect Upon pickup, **Rafael** allowed my **male Labrador to bolt out of the grooming area without a leash**--directly next to **Highway 74**, a dangerous road. Had I not been there, my dog could have been hit by a car. Additionally, they **improperly dislocated his choke chain** and failed to secure it back in place, further risking his safety. This level of carelessness is unacceptable. 2. Unauthorized Grooming & Injuries My **female Lab** was supposed to receive **only a bath and teeth cleaning**--**NOT a shave**. Yet, when I got her home, I discovered **blood marks all over her face and inside her ears**, indicating severe clipping injuries (photos attached). When I returned to confront them, **Rafael first claimed his mother "carefully shaved" her**, then backtracked when I reminded him **shaving was never requested**. His mother then **denied any injuries occurred under their care**, blatantly lying to my face. 3. No Accountability, No Trust A grooming business must prioritize **safety, transparency, and honesty**--Romero Pet Grooming failed on all fronts. Instead of taking responsibility, they **lied about the injuries** and dismissed my concerns. I am **filing a complaint with the Better Business Bureau** and urge other pet owners to **steer clear of this establishment**. Your pets deserve better than negligence and deceit. Respectfully, Consumer Review

Vivianna does the most amazing work on my wiggle worm Shi Tzu Uzi. He hates waiting at a groomers…read moreshop & won't eat or drink regardless of how long he is there waiting for his turn, he just gets stressed; so not only do we adore Vivianna for her great grooming skills but also for her vision to bring the service to our location. Uzi is so much less stressed now & goes from a fuzz ball to a sleek puppy cut all within about an hour. She has such a lovely calm energy & the animals absolutely pick up on that & relax more quickly. We feel very lucky to have her as our groomer.

I completely was honest throughout the business relationship. Where was I dishonest. I was…read morefurthermore completely honest in my review and even complimented your work and commented that I even asked to be put back on the schedule. Your numbers of how many days this went on is as inflated as your prices! Your last statement says it all. So your issue is disrespect or dishonesty? Or do you have a challenge understanding what they are or how you interpret them. I think we have uncovered YOUR issue here! You were paid in full and then some! Good luck!

I had such an amazing experience with Ooh Lala Mobile Dog Spa! They made it super easy to book and…read morethe entire process from start to finish was great. She texted me an hour before and told me her estimated time of arrival, and arrived right at the time she said. My little girl got her first puppy cut and we are so happy with how everything turned out! We will definitely be rebooking for any future grooming needs!

Alisha was super responsive while booking my dog's appointment. Ryan did a fantastic job grooming…read moremy big German shepherd and even treated his rash. 100% recommend! We will be using them again!

Grateful for how Kaylie is with my fur child. She meets him in all his chaos and is kind, thorough…read moreand efficient. Each time he visits her, he is returned looking exceptionally handsome and smells great. Thank you for your kindness toward our furry child. ,

Terrible customer service. I waited 2 weeks for an appointment, when I arrived they couldn't find…read moremy appointment, even though they required a $30 deposit. Then they started to tell me all the extra charges for matted ears, long fur, things that no other groomers have ever mentioned. I didn't feel comfortable leaving my 5 lb dog with them after they acted like they weren't sure if they could trim her the way I wanted. I have never had these issues with any other groomers. I would recommend avoiding this business if you have never been there before

Best mobile groomer that serves the Inland Empire. She treats my pups like they were her own with…read moreso much love, and care for them. She's made all of my pups feel comfortable and safe. She has an endless amount of patience, and compassion that allows her to earn your pups trust regardless of breed and/or personality. My pups absolutely love her and look forward to their spa day every single time.

Updated, hard to contact and after the last visit to our home (she was late) I paid but did not tip…read moredue to the lateness, she has stopped responding to my texts to schedule appointments. The lateness was habitual.