Eva came today for the first time and I am so impressed. I do clean my place, but she took it to a…read morewhole different level of cleanliness. I live with a disability that makes deep cleaning very challenging, and her help means a lot to me. She is truly an expert in the art of cleaning. She moved everything and scrubbed every nook and cranny. The attention to detail was incredible, and my place feels better than it has in a long time. I am very grateful for her help and highly recommend her.

There isn't a clear pricing policy. The price initially offered to me was very expensive ($75/hr…read morefor 1 cleaner) compared to other cleaning services ($40/hr). When I pointed this out, the price decreased to $50/hr, which is a rate that I would've been happy to pay. However, I didn't feel that I could trust my home to a business exercising this type of strategy.

Excellent job and value for my move-out (leaving CA / Bay ) cleaning! They were very accommodating…read moreof my schedule, price was right / fair and both my landlord and a friend remarked on how clean everything was after! These guys are proof that not everything in the Bay is an AI-scam -- some companies still take pride in a job well done and demonstrate that they want your business

Broke 2 pieces of my furniture cleaning and ghosted. I think the customer experience could be…read morebetter.

I've been traveling a lot even tho I had a car accident in November where someone hit my car while…read moreI was at a stop. By back and hip have been in on and off pain. I have guest coming tomorrow and I just didn't want to risk hurting myself more while I'm feeling okay. Maidly got back to me quickly with my request. What I needed to be cleaned was small and important to me. I especially liked wanted my bathroom deep cleaned and all the floors as well. They did an excellent job!! I'm walking around barefoot and not feeling any thing below my feet. The staff were quick and efficient and I found the price was also just right. I look forward to having them return after my next upcoming trip! Check'em out, you will be happy!!

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

I highly recommend Lotus Cleaning Services! The cleaning team is thorough, conscientious and…read morereliable. The customer service team responds promptly to queries and keeps me informed with regular service reminders. I am so grateful for their service and reasonable rates!

Updated for their response: I was not an "occasional" client. I was a monthly client. I'm not sure…read moreif your system is incorrect again or if you're trying to minimize our interactions. Either way, the feedback below all still applies for either type of client. It sounds like you are ok with treating "occasional" clients poorly. Original post: They ask for instructions/information about your house on their intake form. But I was later told that the information I provided wasn't saved, and the teams are not reading this information anyway. I was told I would have the same team coming for each visit. Each visit I had a different team show up. Their green cleaning products don't work unfortunately. I've had multiple instances where the team left without finishing everything. I promptly notified the company when this happened. Lastly, trying to schedule with them is a headache. I've had to reach out multiple times. They seem disorganized and aren't always responsive to emails or calls.

I'm so grateful that I found Berry Clean. Truly a professional business from top to bottom. Pricing…read morevery reasonable for the quality of work. If a job is worth doing right, it's worth doing well. Thank you, Berry Clean!!

I had a standard cleaning done with baseboards added…read more The cleaning itself was 4 stars. There were a couple areas left untouched (entryway table and above the fridge) and a broken candlestick. I understand mistakes happen, but it was not reported, just propped up to hide that it was broken. I reported the issue and a service rep got back to me and ending up giving me a small refund of $40. Despite these issues, I was still planning to give them another try. Fast forwards several weeks, I received a text message about a promo and decided to move forward with booking, with a willingness to commit to several cleanings with this company. I was told that I had been scheduled and confirmed, only for 10 min later to receive another message stating "After reviewing availability and internal guidelines, we're not able to move forward with this promotion." I asked if this was because of my feedback from my initial appointment and received no response. I then decided to try calling and it was at the time I realized that I was blocked. I find this very weird and unprofessional, and thusly would not recommend their services.

My family has relied on the Spectacular Housekeeping team for over four years now and they…read moreconsistently deliver high-value. I also recently used their window cleaning service and it was super helpful. Highly recommended.

They were able to work with 24hr notice- but missed some key dirty spots during a move-out and…read moredidn't mention they left in such a manner, especially considering how long they took. Communication could have also been better.

We asked Bay Area Commercial Cleaning Pros to provide a one-time deep cleaning for our home. They…read morewere super communicative, provided a clear checklist of what the scope of work would entail, and gave us a clear methodology on how their rates would be calculated. Once we finalized all the details, they were somehow able to slot us in for the next morning - amazing. The cleaning team arrived on time and all were friendly and professional from the start. The deep clean took about 3 hours, and the results were top notch. Based on all the nooks and crannies they reached, it was clear that they had gone above and beyond to do a thorough job throughout the home. We were so pleased with the results, and we will definitely be reaching out to them for future needs!

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

Excellent cleaning service. They went above and beyond and they used eco friendly products so the…read morehome didn't smell like chemical after they left. They were so very detail oriented! We are happy :)

The did a great job cleaning my daughter's wedding dress even though it was stained. Great work on…read moreeverything I have ever had cleaned there.