I had such a lovely time staying at the family pink theme dome with unicorns decor. It was my first time glamping and it's so much better than staying in hotels! The dome was spacious, climate controlled, and the decor was just so cute! The staff were courteous and friendly. They helped us get all our luggages to our dome. Then they explained how to operate everything including the retractable roof, ac, and heat. The beds were really comfortable and the towels were plush. The location was great. It's a 30 min drive on a straight road to the Grand Canyon. I was pleasantly surprised by the complimentary s'mores, live music, and nighttime family movie times. There are chairs and hammock outside of each dome. You can choose to be alone in your dome area or be sociable. My only advice is to arrive before sunset cuz it can get really dark at night. It's easy to miss the dirt road that leads to the entrance. Also Apple Map seems more accurate than Google Map around that area. read more

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This is a great spot to visit if you want to stay close to the south rim of the Grand Canyon and enjoy a little adventure. It is about a 35 minute drive from the park and to the nearest town of Williams, Az. The dome we rented was clean and tidy when we arrived, everything inside worked properly. While it had some signs of overall wear and tear it was still well taken care of. There is not daily housekeeping but you are able to get extra towels or linens as needed. Just a pro tip if you visit- The sun rises early here and the dome is not great at keeping early morning sun out. This isn't a knock on the resort but more of some helpful advice...be ready for sunlight. Having a sleep mask is a good idea if you are sensitive but if you are with little kids...good luck! The staff are very friendly and helpful. The only food on site is via a food truck which has a dining room located inside a dome. The truck didn't "wow" us, it is fine in a pinch and is literally the only option on site but after one meal there we decided to eat in Williams or at locations inside the park. There are beer/wine options for sale as well as soft drinks and a very limited supply of snacks. There are a good amount of things for both kids and adults to do around the resort including a playground, some yard games (think corn hole) and live music. There are fire pits that are lit nightly. Some other reviews here say it takes awhile for staff to stoke them with firewood and this is true. There was a movie night for kids but once it started playing ads kept coming up on the iPad which then caused the movie to freeze. There was no staff to fix this issue. We gave up. There are stargazing options available for an additional fee. We have a toddler who couldn't quite make it after all the daily events so I can't review how they are. Even just with the naked eye the sky is incredible here! Overall this place is a really fun and beautiful place to make your base camp for visiting the Grand Canyon and nearby areas. It just needs a little bit of extra love to make it a really great time. It is the little things like the fire dying down without wood or the kid movie constantly freezing that hurt the final review. Overall I would recommend as a place to visit and hope if you do it is a great experience! read more

If you were visiting the Grand Canyon, staying here is an absolute must. The Grand Canyon was amazing, but we looked so forward to retreating to this resort in the evenings. Such a beautiful drive there, beautiful sunsets, and the most amazing stars at night. The amenities make for such a unique and fun experience. Great staff and management...an easy 5 stars! read more

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We LOVED staying here! It was the highlight of our trip to AZ. The kids didn't want to leave. Everything was amazing: the location, staff, s'mores, activities, live music, our dome, and sleeping under the stars. Thank you Shea (and friends). We will be back! read more

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Great experience! The staff was very accommodating. Oscar our concierge was ready whenever we needed anything. The common area had a happy hour and nightly entertainment. Aaron White was fabulous. Accompanied with his guitar singing songs he or his wife wrote as well as songs from popular artists. The food truck had a small choice of food but it was very well prepared. We enjoyed all the staff as they shared their experiences with us. They were college students from Poland, Mexico and Hungry just to name a few. I definitely recommend the Clear Sky Domes to stay in on your way to the Grand Canyon. read more

Clear Sky Resorts - The Dome we stayed in. - Hotels Near Me - Williams, Arizona

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Horrible stay, a blotch on our otherwise incredible honeymoon. Too many negatives to explain so I'm just gonna bullet point them: -we got there a little early, when we asked if we could check in, they just said no without even checking. After asking a second staff member and waiting outside in the sun for an hour, turns out our room was ready the whole time. -when we mentioned it's our honeymoon, a staff member literally pointed at us and did the Nelson laugh from the Simpsons, mocking the fact the we got married. -we brought cheese and wine, our fridge was broken in our room. They brought us a tupaware filled with ice. So then we just had cheese floating in a dirty tub of ice water. -Half the place still wasn't ready. Observatory was closed, apparently live music was only on Tuesday and Thursday despite the fact it was promised -the whole place just felt...empty. No atmosphere whatsoever. There was a few lawn games spread around, but without music or people it just seemed sad. -we had to ask for our free drinks, only noticed because we saw someone else got them. -staff in general completely ignored us on check in and check out. -we got half our money back after complaining, but then they recharged us for it a second time without telling us. Had to call AGAIN to get it back. -Campfire was a joke, a couple small logs wrapped in a huge metal shell. They had free s'mores that night....but forgot to order of graham crackers. Watched a child burn their hand on the hot metal shell trying to roast their marshmallow through the slot in the shell. -Only positive I can think of is that the stars were nice at night, but find the view literally anywhere else. I guess if you want to get some Instagram pictures it's set up nice for that, but this place is a gold painted turd. Some of the pictures make it look nice, but it's all just a thin vaneer. read more

Pros: Friendly, generally helpful and proactive staff Super comfortable & clean bed Killer views (sunrise, stars, sunset) Lovely live music Definitely a unique option Temp control in domes Nice freebies (drinks, smores kit) Most of the dome was clean Cons: Food truck (tacos) was legitimately terrible Unsafe campfire Holes/tears in dome for decor, unclean shower, cheap/broken toilet seat, cracked light covers, rumpled wallpaper, etc Curtains draped into fireplace - serious hazard esp for kids Unresponsive to texts about broken door No staff were masked indoors (8/26 stay) No opinion: There is an area with a playground, jumping pillow, adult trikes and frisbee golf. The former looked underwhelming but maybe more exciting for kids, and the frisbee golf was so dark I was convinced I would get killed if I ventured that way. Fun, but absolutely not a $325/night experience, but certainly not Fyre Fest bad (...except for the food. My goodness, big time gross). They put so much $$ into optics they seem to have cheaped out on the basics - fancy keypads for doors that don't lock, curtains draped into fireplace, torn domes for Instagram lights, etc. For less, I would consider returning with friends, but for now there are a lot of bugs that need worked out. read more

1. TERRIBLE STAFF and PATHETIC CUSTOMER SERVICE. The staff is a bunch of kids who have never been told or trained about customer service or how to even talk to customers. Rolling eyes was very commonly seen. Instead of catering to customers - the staff was basically playing their own music on the laptop/ overhead speakers and standing in one corner chit chatting. During one of our discussions - The manager claimed that he was the owner of the place and makes all decisions there (implying my way or the highway). 2. MIDDLE OF NOWHERE with nothing to do. They do show a lot of stuff on their website, but the Dining Dome is not ready. The Projection Dome is still closed. They just have a food truck with limited menu. Someone told us that the dining dome construction staff quit, and they have no end date on its completion. 3. NOT PREPARED FOR THE WEATHER -- It Was WINDY and Freezing in the evening -and the staff would just put 3-4 wooden logs for fire. You literally had to stand next to the firepit to feel the warmth. Despite requesting the manager to add more logs - all customers got was a flat no and a nasty smirk from him. 4. POORLY DESGNED PATHS AND PARKING -- They don't allow you cars to be parked next to your dome. There is no shuttle service or golf carts to take you back and forth to the reception area or to your cars. You basically walk and walk and walk. 5. DEFINITELY NOT READY FOR A LARGE GROUP - they have nothing in terms of entertainment there. 6. We met some people hanging out in the reception area - who were relatives of the staff there. I guess they invite the local relatives to make the resort look busy. 7. The staff even made faces while giving the marshmallow to the kids. They just have no experience in customer service and hospitality industry.7. Some of the staff told us - last year there were a lot of complaints about staff - as a lot of them were doing drugs at the resort. Also, we were told that the resort has a new management this year - I hope they fix things fast, otherwise this is going downhill. I definitely would not go there again/ even if it's for free. Don't want to see the face of their manager again ...ever. read more

UPDATE: They did respond and gave us our deposit back which was the equivalent of one nights stay. It's a neat concept but they have a lot of kinks to work out! So Disappointed and Duped! Note: I've emailed them 3 times before posting and have gotten no response!! We stayed in the Hello Kitty dome on May31 and June1. I haven't posted on online review yet, but honestly I feel as though as one of your first guests, we were misled and feel cheated. Your resort had issues getting ready for opening. Some understandable but some were just completely unacceptable. Your advertising promised things that were not delivered: No food on site - our choices we were told at check in were the another hotel down the way or Williams which is 30 miles away! No wifi (we were told it maybe fixed next week after we were gone) No happy hour welcoming No 'entertainment' The in dome fireplace didn't work The floor of the dome was buckled in spots The golf carts weren't working to take us to our dome - unacceptable! Because you can't park by your dome. You park a ways away and walk on horrible lava rock paths. (Thank goodness for DJ, he was super helpful) Couldn't see through the domes for the dirt and dust - what? It's "Clear Sky Resorts" - the biggest deal was to lay in bed and look up at the stars. Not happening! Everything is covered in dirt! Porch was not sealed so we couldn't sit out there at night and there's no porch furniture if any kind. The dirt is a real Problem - there were dirty handprints all over our dome. Rugs, bean bag chair, little toys around were already super dirty. The furnishings while cute were not up to our expectations of a 'resort'. It was as if they came from Rooms to Go Kids - not practical for adults to sleep on at all! Upon arrival, our 170 pound 17 year old sat on the bed and it broke!! - he didn't jump on it, he literally sat on the bed to take off his shoes and it broke - we slept on a broken bed for 2 nights! My husband went to the main dome/lobby - because we could never get anyone on the phone (also a huge problem) and told them about it and was trying to be nice before we left to go off property for dinner - and nothing was done. We literally slept on a broken bed for 2 nights! Worst nights' sleep! I was like - why are we paying for this? The dome was an interesting idea but I feel like we were the guinea pigs and this was or should have been your soft opening. Frankly, we splurged big time to spend 2 nights here for a memorable experience. Almost $400 per night! We spent about 1/4 of our entire week's travel budget for the dome and cut corners elsewhere because we thought it was going to be so amazing. I feel like we should have been given a huge discount or something -OR at very least the courtesy of a call ahead of time to say 'hey, we've hit some snags and we're unprepared and here's what you can actually expect' and given us the opportunity to decide to cancel our accommodations. It's not like you didn't know you were unprepared! Expectations from your social media hype and website certainly did not match reality. Some practical, constructive criticism from a mom: Figure out a way for people to be able to park at their own dome! Walking back and forth we had to decide to either walk on the horrible rock path or the dirt which was really uneven. Ditch the egg chairs they are so impractical and put in a table and chairs or stools, there's no where for adults to sit. Ditch the 'toys' they are dirty already. There has to be a bench or cabinet in the shower room where people can put their clean clothes! There's one hook in that room and nothing else! Figure out the toilets because they reek! In the room with the sink, there needs to be towel bars or more hooks or something for people to hang towels and toiletry bags. Everything ends up on the dirty floors! In the main room of the dome, there should also be like a long bench or two benches to put luggage on and sit to put shoes on. Ditch the hello Kitty bed and get a real bed - paint it pink if you must but the bed is ridiculous! And the night stands, too! They are upholstered so a water bottle couldn't even stand up on them. Everything fell over. The fire pit outside the lobby dome for s'mores while very cool looking is a disaster waiting to happen. It's on seriously uneven ground because of the rocks and it gets incredibly hot - some kid is going to trip and land face first and get seriously injured! (My husband works in the parks and playground industry and kept commenting how unsafe it was!) It needs to be on a concrete pad! And when the worker put wood on the fire we got so much sparks in our face, it was nuts! We scrambled to get out of the way. We could tell he was concerned about sparking a wildfire and so were we! It would be much more practical to have it set up for gas/propane this would limit smoke and sparks. read more

Clear Sky Resorts - Hotels Near Me - Williams, Arizona

Easy to find. Staff were friendly and kind. Dome was easily one of the coolest places we have stayed. The bathroom needs a deep clean. Toliet and shower were noticeably dirty. Amenities were upscale - lit mirror, monogrammed towels, trendy lighting. S'mores at the fire as well as music at night are enjoyable. With a better cleaning system this would be 5 stars. read more

Definitely a very cool concept and a unique experience. We rented a secret agent dome that came with a phone booth and two golden egg chairs. The set up was great and allowed for many fun pictures. Everyone who works at the resort is super friendly and ready to help. Communication with personnel is done via texts and response time is almost instantaneous. It's a new resort so linens and towels were new and in great condition. Mattresses and pillows are of good quality and are comfortable. The dome, however, was very dirty: floors were dusty and had food particles from previous guests, loft was not vacuumed at all; shower floor, sink, and toilet were covered in hair and soap scum; loft bedding was not changed from previous guests - it was stained and covered in hair as well. Bedding was replaced upon request, bathroom I cleaned and sanitized myself. If you can, don't rely on the food truck. It is very expensive and most menu items are not available. Guys that work there are very nice and diligently take your order. However, you may not get what you ordered or the way you ordered it. We ordered a bunch of "make your own" burgers and they were all wrong. (One of the texts asked for stay feedback and when mentioned the burger mix up, we were given credit for them.) S'mores, star gazing, hammocks, trampoline, live music, and the overall ambiance make for a great stay. Once the room maintenance is improved - this will be a perfect getaway spot. read more

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The domes aren't insulated well. Even with a small AC unit, it's hotter inside than it is outside. After a long day of hiking, all I wanted was to come back to the dome and relax. Unfortunately, I couldn't do that until the sun set and the rooms temp dropped. Keep in mind we went in September and the highs were only in the 80s. Aside from the heat, the skylight top was so dirty that we couldn't see out of it and the only telescope was at the welcome dome. Overall, not the experience I was hoping for. read more

We stayed two nights here 6/11 checked in 6/13 check out. The dome was very very hot when we arrived but decoration was cute ( we had hello kitty theme). BTW The Free Wifi as they advertised- was only in the welcome center. The road has not built yet, it was very rough in the resort. There isn't much to do in the complex, also at night around 8pm - dome became super cold. There wasn't any AC or Heater. Also in the morning - we were waken up around 5am when the dome became so bright. The most dangerous thing was the second floor, to go up using the ladder was super dangerous. My husband fell down from half way because it was so steep, also there wasn't any gate on the top, my kid would easily fell down in the middle of the night. Other then that the food truck was very expensive. read more

The globe was amazing, but our heater broke overnight and we spent hours trying to get it to function since it was 32 degrees out. In the morning, the mechanics were able to reset it and turn it on, but no one seemed to care about the issues we had. I was told a mechanic would call me, but no one ever did. They said we turned it off, which we did not and if we had it was not turning back on. Pretty frustrating experience for how much you pay to stay there. I was also pretty frustrated with the lack of product that they were able to provide. The first 5 drinks options I selected were out of stock. I would hope they would have a live menu so that would not happen. We had the same problem with our breakfast order being out of side options, but they would not allow for any substitution of sides that were in stock. Overall, I would not stay here again. I feel like they should have communicated with me more about our furnace and given us a discount based on the experience we had and their lack of care. read more

Went here for my moms birthday. What they don't tell you is how much walking is involved from car to your little dome and my mom is disabled so we had her wheelchair which you cannot roll on the dirt there. Also, there was no live music like there was supposed to be, and the heater in our room was broken so we were super cold. HOWEVER - After talking to the manager he made it right. He advises us next time ask for ADA dome, he wasn't sure what happened with the live music, and they truly did try to fix our heater so it wasn't that they didn't try. All of the staff was amazing. Just happened to be a not so great experience but would try again - especially because the manager refunded us and apologized and made it right. Definitely recommend going, we will be back maybe this time without mom so it's a little easier stay. read more

Amazing and unique place, customer service was outstanding with very understanding and kind workers, the environment is soothing and provides an amazing star view, the food options vary and are all prepared by an amazing chef and the food never disappoints. Alex is a worker in the lobby who was funny and helpful and got us what we needed and wanted. She was energetic and lively wasn't hesitant to help us with anything. Definitely coming back soon. read more

Seriously stellar food, a MUST try if you're in the area! Sous Chef makes a killer steak!

We only spent one night here in their final week of the season and absolutely loved it! We had been in Williams and Flagstaff for the holiday weekend. Accessing the resort was super easy, and the staff regularly texted to share important updates, fun events that we might be interested in and simple check-in and check-out procedures. Love the use of technology to keep clients informed. The welcome dome is GORGEOUS! We hung there for some time in a hanging bed looking at the views. Our dome was on a part of campus with the least amount of light pollution and the star-gazing was incredible. The food truck accommodated my gluten allergy and the breakfast in the morning was so freakin' good. I heard some challenges and complaints from other guests, and could only attribute this to having never glamped or camped before. Although the domes are cozy, it was COLD outside when we went and we had to crank up the heat/close the curtain to ensure it stayed cozy. Although the domes have a hot shower situation, they don't include a fireplace or amenities that are maybe common in other hotels and resorts. We were pretty aware of this going into the resort, and were surprised by the annoyance and/or lack of self-awareness from other guests. Clear Sky Resorts has figured out a great balance between camping and hotel accommodations! We will definitely be back in 2023 :). read more

Pros - the domes are comfortable, climate-controlled, and have indoor plumbing with hot running water. The sky is, as billed, clear with excellent stargazing. The food truck is open at convenient hours and serves acceptable food. There are very pleasant outdoor fire pits with free s'mores, where we had some pleasant conversations with other families visiting. CONS - Clear Sky resorts is not in the middle of nowhere, there are people nearby and you can clearly hear the sound of a main road from the domes. Not only that, but on one of the nights we were there, a local church hosted an extremely loud party, featuring seven hours of a mariachi band playing from about 5pm about midnight. The sound boomed across the entire property, relentless and unbearably loud. The domes provided no insulation from the sound. It was impossible to relax. The cops were called at 10pm but the party went on anyway. This obviously wasn't anything the staff had any control over, but if you're going there looking for a peaceful getaway, be warned! In addition, there is poor light control within the domes, so be sure to bring an eye shade, otherwise you will be awakened at dawn. read more

Would give a zero or negative number were that an option. One of the worst travel experiences ever. We arrived around 4:15 and were told it would be a 15 minute wait for our 4pm check in. We left at 7:15 when we learned they had not even begun to clean our room. They were truly incompetent and extremely rude. Apparently half the staff didn't turn up today. Probably covid which would be nice to know. But could be they all just hate working for such a terrible company which also makes perfect sense. read more

My wife and I were truly excited about this wedding anniversary getaway but unfortunately this place was a total catfish experience. The photos make it look amazing... but it's extremely disappointing. The dome we stayed in was in serious need of repair. The ceiling was sagging from water damage. The damage extended to the floor where the tiling was uneven and jagged- my husband stubbed his toe within the first ten minutes. We called the manager (Neil) over who made a bunch of excuses and denied that he could see water damage (we have photos of it). The "clear" portion of the tent was cloudy and disrupted the view which is the reason we chose this place. The steps to the loft had damaged wood with large splintering on steps. We had SEVERAL staff members comment on how many repairs were needed on the property and that no one has been keeping up on the repairs. Even, Edward who claims to be from corporate, told us they were there to fix it up. We didn't have amenities that were advertised and the food truck was sub par (ran by any staff member available), gross, expensive, and the only hot food within 30 miles. Our telescope did not work, the "carpet" upstairs was coming apart with two mattresses on the floor, and very dirty. The bathroom drawers were dirty, and our towels had hair on them. For the amount of money they charge you for this "luxury camping" was definitely not worth it. It's a great concept, however it was very poorly executed and very poorly managed, and no one seemed to care about making it right. Now we can't even get them to answer our phone calls or return any messages after we were told at check out we would be receiving a call from them about making it right. Unfortunately we had really high hopes and we're very disappointed with our choice to stay here. Do not waste your money here. This place is a total scam. Buy a tent and a telescope and go camping, you'll be happier. read more

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The food truck is the best part of the resort. This is not a glamorous resort it is "glam'ping" there is no activity during the day. We traveled with teens and we're all comfortable. It's convenient to the canyon read more

Horrible, on arrival we were greeted by someone at the front desk who seemed very frustrated to be working and annoyed to be helping us. We then waited over an hour in our car waiting for someone to take us to our Dome because we were told we could not get to it unless with an employee. Once in our Dome we were greeted by molding and cracking drywall in the bathroom. In the corners of the bathrooms there were huge spiderwebs with dead bug carcasses. The floors of the whole Dome were completely rotted and bowing. It was a 30 degree night so we turned the unit in the Dome to heat and it worked for about 5 minutes then would shut off and make a grinding and clicking noise. We went to get some food and went back to the dome to eat. The food wasn't bad so I thought things may be looking up! Boy was I wrong. At 4:00AM a storm moved through the area. The Dome flooded out and with already being freezing because the heat didn't work we were now scrambling through water. I texted the contact number and to my surprise there is NOT ONE member of staff onsite from 11pm till 7am. We were left pushing water out of door trying to save our things from getting wet. We were going to stay until the checkout at 11am but quickly left at 6 am because I had had enough of feeling so disrespected. We paid $548 for this on our honey moon for this dome and reached out to the front desk to receive at least an accommodation for what we went through. After a few texts and 2 phone calls no one has reached out to me to resolve. I am a director of engineering for a property in CO and I am asking everyone to absolutely stay away from this place. The skylight shade was completely falling off the dome and could have fallen on us while sleeping. We didn't realize this until we were leaving. There are MAJOR safety concerns and hygiene issues with this property!! Stay away at all costs. They will tell you that in a rain storm tents flood but I'll tell you that my $90 dollar tent from Walmart has been through 10x worse of storms and hasn't flooded once. This place needs to be shut down. Major coding and violations need to happen read more

This place was great and away from all the noise of the city. The workers were friendly and welcoming. If your looking for a 5 star resort this is not it. It is glamping. The food truck had a good selection of quality food. This was a very enjoyable experience for our family. Approximately 20 minutes from the South Rim. read more

Clear Sky Resorts - Camping dome - Hotels Near Me - Williams, Arizona

Super disappointed. This place catfished us. We couldn't even see out the top of our dome, our bed suspended in the air for actually no reason since we couldn't see out the top. Our dome is also facing a massive tree which means we look out and see nothing. Not at all what we had expected for the money spent. read more

Clear Sky Resorts - The lookout to the stars - Hotels Near Me - Williams, Arizona

It was our 10 year wedding anniversary and we were booked at the competitor across the street . Somehow the reservations got messed up there after we had driven all the way from San Diego to find out we had no place to stay . We called the clear sky resort which was driving distance and they said to swing over they had 1 dome left and we could rent it . We checked in with Darya and she was unreal . The entire clear sky's staff was unbelievably awesome, they were all so nice . We stayed in the James Bond dome . It was comfortable and really quiet . We are pretty self sustaining and enjoy our peacefulness so a few recommendations would be to bring your own electric tea kettle (they have normal ac power in each room ), bring your own water if you don't like water from the sink . The only recommendation I would have for the resort is to put a small table and chair inside next to the dome window as that's where we drank our coffee as it was chilly outside . we drove to the grand canyon everyday (25 mins away) . there were places to stop and eat on the way back in the evening as well from pizza to steak to mexican food . So in short, I loved my stay at clear sky resorts in grand canyon area . Thanks Darya for saving our anniversary !!! read more

Clear Sky Resorts - Hotels Near Me - Williams, Arizona

We drove all the way from Florida to have this experience and my kids had the best time of their lives! We stayed two nights at Clear Sky Resort about 30 mins from Grand Canyon. They have a hip boho style glamping feel to the place! The staff were kind and very welcoming, they always asked if we needed anything. They had plenty family fun activities on site (playground, bounce floor, tricycle track, life size chess board, boho lounge chairs, swinging picnic area, and light up night frisbee), their own food truck (if you don't want to drive anywhere else), we had s'mores every night by the camp fire, a live musician in the evenings, and the view of the night sky is to die for! It was nice unplugging from the busy world and enjoy the nature of being what feels like in the middle of nowhere. We had the Hello Kitty Dome (happens when you have all girls) and had the all amenities we needed. My husband and I recommend for any family to come out and experience this hidden gem of family glamping! read more

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First of all the person at the desk refused to help us when the dome was leaking and when we asked if they could fix it he said it leaks that's normal but the beds were comfy and if you're going to see the Grand Canyon you can come here with your family it's not so bad but they did it have the key cards to activate the bunks this place isn't finished if you want a five star from me finish the place they opened early in my opinion read more

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This place is awesome! So relaxing and peaceful and the sunsets are to die for. The food is really good and the staff is very friendly and helpful especially Seth . read more

We wanted to love our stay, but unfortunately the customer service was severely lacking. (And after reading the manager's responses to not so positive reviews, I see why...) There were maybe 2 (out of about 10) helpful staff members we encountered. Our dome was clean, but we had an issue with hot water. When it was brought to the staff's attention, I was told "you must've used all the hot water.. it only lasts 15 minutes".. when I was the first person to shower. Turns out, whoever put together the shower itself put the hot and cold on backwards so you get hot water when you put the cold setting on. And cold water when you put the hot setting on. The food truck served overpriced mediocre food and you had to go back to the welcome dome to get a drink to go with your meal. (The restaurant up the road was much better and less expensive!) For over $400 a night, it just wasn't worth it. read more

Online this place looks like a once in a lifetime opportunity, and although the photos do depict the domes well, the view is not the best trying to look over other domes at the same height as you. The people are nice, however hospitality is required for the price that you pay. First problem I had was no toilet paper and no hand soap, good thing this was quickly fixed and delivered to the dome in a timely manner. Second problem was the on-site food truck. The prices seem okay until you receive the very underwhelmingly sized, barely edible and cold food. The third problem was the inside lock on the door, it's useless only because it's installed backwards and with no other interior lock I did not feel very safe leaving myself and my possessions open to those who would like to help themselves (photos included.) The idea of this place is more amazing in your head than in person. At around $425 a night I would have expected way better. Better value at a motel 6. read more

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I had the special salmon burger that was awesome. My daughter had a burger and fries which i tried too and they were terrific The special fries sauce was terrific too. read more

Glamping at its finest. This was an experience of a lifetime for our family. I definitely recommend. Take advantage of the stargazing your if it's offered. Shea gave fantastic explanations and encouraged crowd participation. They had a great acoustic musician both night that we stayed. He really enriched the evening experience. So many fun amenities. Our son plans to make it back one day. read more

Here's our honest story of our experience with this hotel which took $1,000 from us and gave nothing in return. My wife and I booked this hotel. A few days later we eagerly looked at more pictures and reviews. We were surprised to read several reviews on different platforms like Yelp and Expedia from people that had visited the hotel very recently stating the hotel was still in construction and, in their view, not complete or ready for the public with many of the services listed on the website not yet available. Many of those reviews mentioned they did not feel the hotel was worth the price in its actually unfinished condition. This was a surprise to us because when we purchased our stay, the hotel did not communicate that the hotel was unfinished, that there was construction ongoing, and that some amenities were not yet available. For $300+ per night we wanted a nice, luxurious experience, not a hotel that was unfinished and still in construction. Therefore, we asked the hotel for a refund. One of the customer service individuals from the hotel texted us telling us that we would need to request a refund through Expedia because the hotel had not yet received the money from Expedia. Any sane person would assume this meant the hotel was supportive of the refund. So, we asked Expedia for a refund the very same day. Expedia has a turn around time for refunds and by the time they got to it the money had reached the hotel so Expedia then told us that we need to ask the hotel for the refund. When we asked the hotel for a refund, they then denied it even though they had originally told us we could get the refund through Expedia!!! So, the hotel is trying to keep $1,000 of ours even though we reached out to them in advance and they indicated a refund was possible through Expedia. Now a good part of our vacation budget is wasted. Had we known the hotel was going to then deny the refund we would have gone to the hotel (it's a 4 hour drive away) rather than waste $1,000. We are very disappointed with the culture and customer service of this hotel and that they did not disclose on their website the unfinished condition of their hotel, and that they sent us on a chase for a refund only to deny it once the money reached their hands. Additionally, only after we raised these concerns did we notice that the hotel sent out a notice saying parts of the hotel were still under construction. So, they used our feedback to cover their butts, suggested we could get a refund through Expedia because the money was not in the hotel's hands, and then denied our refund when the money did reach their hands. Not hospitality. If I could give 0 star based on what happened, I would! Don't waste your money! read more

booked my stay through a travel agent. little pricey but wanted the experience. its a neat concept but poorly done. you can't see the sky clearly through the plastic because it's so dirty. the telescope doesn't work. they only have staff available until 11pm which sucked for us because our dome door flew open on its own at 3am and it would not close. it was 37°f and because there's no one available over night we had to stay in a freezing cold room. breakfast was expensive but actually good. and to top it all off I was accused of taking their pillows and charged an extra $100 on top of the $600 for one night.. read more

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Dudeee this place was dopeeee I totally recommend going here seeing the stars at night is super sick we hung out with the employee Noah she was super chill and she have had us an amazing time here showing us around. Amazing service and place to stay at read more

This place was amazing!! the employees were so nice especially Noah!! she hung out with us for so long during the night and showed us around the place. i totally recommend this place amazing service and an amazing place to stay. read more

I had a reservation for 5/21 but the place isn't even built yet!! Expedia refuses to refund my money because they can't get a hold of the property. The property won't refund our money because we have to go through expedia!! I was promised a full refund by Sandra Davis (I have the emails to prove it) but she has gone back on her word and I have not received anything. DO NOT STAY HERE!!!!! read more

This place is not what it seems. The front desk staff was not friendly or welcoming. The food trucks were not available on Monday or Tuesday. It is dirty, noisy, and very very windy. The dirt on the dome made it impossible to see any stars and we were told the telescopes in the rooms were for decoration. The hammock on the small ledge (aka porch) was not even assembled. WAY WAY WAY overpriced. I wouldn't pay $99 to stay another night. 2 night minimum and we left first thing after the first night. read more

My family stayed here last month and I had a good time. I had booked before I saw the yelp reviews and was a little nervous. This is definitely not a hotel, I went in with the mindset that it would be more like camping. They delivered everything promised, just had to ask for what we needed/wanted. The dome was nice, the opening in the top was really cool at night. We had 5 people in our dome and it was tight but nice, the loft is pretty high and I was a little nervous about my 6 year old up there but she loved it. Clean bathroom and shower. I was a little surprised how many things were damaged, carpet upstairs, wall paper for such a new resort, one of the staff members told us they had only been open for 6 months. At the end of the day though it was a cool experience for my family and cheaper than staying inside the National park with probably the same level of niceness. read more