We got our whole kitchen remodeled by SD Kitchen and Cabinets. At that time, I would have highly…read morerecommended them but after a year, I am starting to see shortcuts that they took. They didn't put the tile underneath the dishwasher and if you remove the kick plate you can clearly see they never even cleaned up underneath. Even though they had measurements of our over, there is an inch gap on one side between the countertop and the oven. Biggest issue is the countertops that we purchased through them. After 6 months, area around the kitchen sink area. We have been very careful about wiping down the area but yellowish water stains are definitely there.

First the good: excellent cabinets, reasonably priced, nice and knowledgable people to work with…read morewho communicate promptly. The not so good: despite the personal attention and assurances that my order would be complete and promptly delivered to me, there were a few omissions and one error. This was not the end of the world, and Hannah was very quick to make it right and get the omissions to me promptly. But I was left puzzled by how many times I had to contact Hannah to ask for these missing items. I do recommend them, but go over your order/shipment list multiple times!

I've had really bad experiences at this floor and decor location, I even said a prayer before…read morewalking into this place. My prayer worked because my experience was spectacular. I owe this great experience to Trevor. He was informative, polite, patient and professional. I was able to get exactly what I needed and he assisted me the entire time. This location definitely changed my opinion today- but that's thanks for Trevor!

Come prepared to be overwhelmed and to question everything that you already thought you were going…read moreto pick out when it comes to tile. Seriously, Home Depot is for chumps. There is no other place that you should shop for tile. Even the clearance items are nice tiles and nothing here is hideous. The prices compared to Home Depot are phenomenal and the selection gives you options that you had no idea that you needed. The staff is helpful and will serve up option after option based on what you tell them you're looking for and then if you're like me, you'll completely change the plan when presented with those options. Dope store. Save me tons of money.

Tutu is THE BEST! Always so friendly, helpful and willing to go above and beyond. She helped me…read morefor months ahead of purchase and has now helped me through my remodel to fine tune purchases as the project comes to fruition. I ended up going with high end finishes but never once felt any pressure to do that. She clearly laid out all comparable options so I could make the choice. I could not ask for a better wing woman! :) she even went to my house to grab a package that was delivered when when i was out of town. I mean, come on... who does that kind of thing anymore. Ferguson is lucky to have her.

I can't say enough good things about Thu Nhan "Tutu" Ho at Ferguson. I contacted her needing a…read morereplacement for a damaged floating shelve -- not exactly a fun situation and completely our fault-- and Tutu turned it into a genuinely pleasant experience. She was so sweet and thoughtful, taking the time to really understand what I needed and making sure everything was taken care of. You could tell she actually cared, not just about getting the order right, but about making sure I felt good about the whole thing. If you're visiting Ferguson, do yourself a favor and ask for Tutu. She's the kind of person who makes you want to come back!

I am so pleased with my kitchen cabinets. We moved into our home about a year and a half ago and a…read moreknew that cabinets with glass were my #1 priority. I called Pacific Kitchens in Clairemont Mesa and I spoke with Lynn the office manager. Lynn scheduled my appointment within a few days and Keith arrived on time and measured and explained everything. I said sign me up and have been so happy with my new cabinets. Tom is the main man at Pacific Kitchens and what a jewel! If you have a question or a little fix it up Tom is Johnny on the spot and what an expert Tom is!! All I can say is Pacific Kitchens in Clairemont Mesa are wonderful!!

Upper Management Change Jan 2025, License subject to cancelation after 4/2/25, Poor quality…read moreworkmanship and even worse customer service. The company under this new upper management only cares about collecting their payments, not about quality work and customer service. PLEASE GO SOMEWHERE ELSE IF YOU WANT TO HAVE A GOOD EXPERIENCE AND BE HAPPY WITH YOUR KITCHEN!!! I contracted with them to reface my kitchen, and I have the following issues: * The cabinets do not match the bases. They even agreed with me and asked me for a paint bid, but then decided that they do match. * The laminate on the bases is already delaminating and it hasn't been a year, in some cases hasn't even been a month * Poor quality parts were knowingly used for warranty work, which resulted in them telling me they would need to come back before they ever even finished. At this point, I think the poor quality workmanship and use of broken materials is intentional. Additionally, they make it very difficult to get work done in the afternoon, as they state they only work until noon. See attached: Statement of information that details the change in management that took place January 2025 Screen Shot from CSLB License Board detailing that their license (639021) is subject to cancellation if a new qualifying person is not replaced by 4/2/25. Screen shots of emails for them requesting a paint bid and then stating that everything matches. Text messages with the now CEO and CFO detailing that installers only work 5 am to noon. Picture of the mismatch from the cabinet to the base with THEIR sample that also shows that the laminate doesn't go all the way to the top of the base. Picture of delaminating base.

Anton was great! Super helpful and made everything so much smoother than I thought it would have…read morebeen!

I have been looking for weeks and have been overwhelmed and discouraged. I walked in to Pacific…read moreSales and was greeted by Gifted, the Manager. He was great! Very knowledgeable and nice. He went over options with me, pros and cons, and some promotional details. They have it all, Sub-Zero Wolf, Miele, Monogram, you name it. I never get a new credit card, but they had a great deal making it a no brainer. I highly recommend Pacific Sales, which is Best Buy, and will come back to work with Gifted for future needed items. This is your one stop shop for your remodel!

We had a great experience with our kitchen remodel - with Pedro, Mario, Lily and Liad all very…read moreprofessional in all of our interactions. Starting with the initial consultation, they were helpful but not pushy and even started providing initial designs before we signed anything..They were even able to accommodate us, to complete half the project while we were out of town, so we didn't have to go without a kitchen for long! Most importantly, the kitchen came out even better than we expected and on budget! As long as you plan ahead with all your selections, this team will deliver!

I really wanted to have a positive experience with this company because things started off well…read more The staff initially seemed helpful and knowledgeable. Unfortunately, things began to fall apart shortly before finalizing my cabinet order. My final renderings were never properly completed. One entire room was missing from the plans, and major updates that were requested - including switching from frameless to framed cabinets (which affects cabinet sizing) - were never reflected in the drawings. It became very difficult to get in touch with anyone to finalize the order or receive updated plans. Eventually I went into the store in person, where Liad offered to "fix and finalize" everything on the spot. He manually drew out the new layout and entered the order on his phone, assuring us he was taking care of everything. However, no formal layout, purchase order, item list, cabinet sizes, or updated renderings were ever provided. I was told we could rely on the existing renderings and that getting formal updates from the designers would take too long. After paying, we heard nothing until my contractor informed me that cabinet boxes were being delivered. The delivery arrived without any paperwork, purchase order, or layout for my contractor and cabinet installer to reference. Once installation began, we discovered multiple issues: missing items, incorrect cabinet sizes, missing panels, and accessories that were the wrong size. Trying to resolve these problems was extremely frustrating. It was again difficult to reach Liad until we went back into the store. He repeatedly asked us to provide a list of what needed to be fixed, but that was difficult because we were never given a purchase order or layout showing what was actually ordered. What stood out most was the change in demeanor. Conversations that were initially helpful became defensive and dismissive. At one point he even questioned whether our installers "knew what they were doing," and suggested modifying cabinets to make incorrectly sized accessories fit instead of addressing the ordering mistakes. At this point I have had to purchase replacement panels, shelves, and accessories out of pocket from another cabinet store just to keep the project moving. Both my contractor and cabinet installer -- as well as staff at the other cabinet supplier -- were shocked by the experience and confirmed that this is not how a cabinet ordering process should work. My advice if you choose to work with this company is to triple-check everything and get all documentation in writing before paying. Make sure you receive final drawings, a purchase order, item numbers, and cabinet dimensions. It's unfortunate to have such a stressful experience during what should be an exciting part of a home remodel. Based on my experience, I would not recommend this business. There are many other cabinet suppliers that provide clearer communication and proper documentation.

Service and appliance function and value information was as good as it gets! Dave Sablan's long…read moreexperience has given us expert service and time saving choices without pressure, making confident purchase decisions easy. Alison's payment assistance was outstanding!

We worked with Manny, Alison, and Dan across several visits while planning our kitchen remodel, and…read moreeach of them played an important role in helping us through the process. Manny helped us put together our appliance package, compare options, and make the most of the available promotions. We already had a few appliances in mind, but his guidance helped us finalize our selections and build out the order. Alison walked us through the financing and rewards options and made the purchasing process straightforward. She was also able to help us when we returned later to purchase additional items, which made everything much easier. Dan helped us sort through a wide range of sink, faucet, and accessory options. He took the time to answer our questions and helped us find the right fit for our kitchen. We were even able to get the faucet we wanted during a sale. We appreciate the time, knowledge, and customer service that Manny, Alison, and Dan provided throughout the process. Their teamwork made a complex remodel project much easier to navigate.

We had the best experience with Chung and Kyle. I cannot recommend them enough. They are insanely…read moreknowledgeable in the field, have great prices, and are honest on what they can deliver. When it came to getting things ready for our new kitchen Lee and his team were incredible. Very fast and perfect work. When it came to our countertops, Wang and his crew cut them perfectly with very little waste. I would gladly do this all over again, and my only regret is not having them do my bathrooms too! Another contractor lied about being able to get it done sooner. If you are thinking about getting your kitchen or bathroom done Dream kitchen and bath are the best. As you can see from the before and after posted. It's beautiful!

Cheng and her team are truly exceptional. From start to finish, they were wonderful to work with,…read morevery flexible, responsive, and easy to communicate with throughout the entire project. They have such a good eye for detail and design, and Cheng's ideas were amazing. Any time I had questions along the way, it was easy to get answers, which made the process feel smooth and stress-free. Their work is outstanding, and their pricing is very fair for the quality and service they provide. Cheng helped me create a kitchen that is not only beautiful, but also functional and perfect for my family's needs. They worked on my bathroom, laundry room, and kitchen, and the transformation was dramatic. It honestly feels like we have a brand-new home, one that better reflects our family and how we live. I feel so blessed to have worked with this company. I would highly recommend Cheng and her team to anyone looking for beautiful, high-quality work, thoughtful design, and a great overall experience.

I have been a loyal customer of International Bath and Tile for over 25 years, and they continue to…read moreexceed my expectations every time. They originally helped me design and complete 7 bathrooms in my custom home in La Jolla, and most recently I returned again for another bathroom remodel. Their product selection is exceptional, beautiful, high-quality, and thoughtfully curated. What truly keeps me coming back, though, is the outstanding service. Working with Lorin has always been an absolute pleasure. Lorin is knowledgeable, professional, patient, and genuinely invested in helping bring each project to life. After decades of working with them on multiple projects, I can confidently say International Bath and Tile consistently delivers both quality products and excellent customer care. I highly recommend them to anyone planning a remodel or new construction project.

If I could give a zero for this review, I would. This is the worst experience that I have ever had…read morewith a vendor. We worked with Jerry. He kept telling us that he would give us a good price. He did the exact opposite. He jacked up the prices unbelievably and when we did need to return something, he made it impossible to return it saying that there was a 35% restocking fee and that we would need to pay for shipping to send it back. The item was a linear drain for the shower and he sold it to us for $1,000. I looked up the prices when we decided that it wouldn't work and most vendors sold the same linear drain for half the price. He never told us how difficult it is to work with glass tiles and how easily they shatter and crack. He never told us that we shouldn't use glass tiles in small spaces. We should have received a discount because we were working with a builder. We could have received a different discount because my husband is a veteran. We might have even been eligible for a discount because we are senior citizens. He kept telling us that time was of the essence because prices were going up every day. At least we didn't fall under that pressure to buy quickly. I live in a highrise of 385 units. Many of my friends and acquaintances were interested in hearing about our bathroom renovation. When we tell the stories about what we went through for the remodel they now know from whom they should not buy any supplies.

Brigid and Letitia were both so helpful in helping us select a gift for our close friend. We will…read moredefinitely return for other kitchen purchases! Thank you, ladies :)

There was so many amazing kitchen things to look at I took me awhile. I decided on the home made…read morebread maker and basil dough. Very excited.