Pest Control...Bugs and Mice Clegg's is not recommended. Will not honor refund request. Had to hire another Pest Control Company to come do the requested services. Their prices aren't great, and they require you to sign up for an ongoing service contract. So, it's not worth your dollars or time. read more

Clegg's Pest Control - Pest Control Near Me - Smithfield, North Carolina

Scheduled visit with field inspector to identify and treat for pests in home. His visit indicated no identified pests and up to $20,000 in moisture control work on home. He was informed of furniture, clothing and carpet destruction throughout home, in addition recent onset of 30 sores/areas noted on face, arms and legs. Daily contact with pictures was made in hopes of resolution, resulting in follow up assessment visit with concerns determined dirt, pollen and leaves. Placed call in final attempt prior to doctor visit and was told "a doctor/hospital bill is cheaper than a bed bug treatment", not to mention loss of valuables. Thankfully, the doctor identified pest from physical assessment and a reputable pest control company identified pest from pest sightings resulting in appropriate treatment! read more

Brian Jarvis at Clegg's gives phenomenal service! He is prompt, explains products and service beautifully, uses photos for before/afterwards to show how service was rendered, and is a good honest man. I have used Clegg's on two occasions. Both times I was very pleased. read more

The customer service was wrong. Tech called me and asked could he move the appointment up several hours earlier. After I tried to adjust my schedule for him he wouldn't return my calls. I had to call the Smithfield office. They told me they would contact him and let him know the time. I was called back by the Smithfield Office and asked if I could cancel my appointment today and reschedule for tomorrow. Not feasible with working and children's schedule and school. Very disappointed in the service. read more

i'm 49 got outta school went to work for the county i lived in got my n.c.pesticide applicator license l&e,, from @2005 till 2024 ive held my registered tec card active up to date,,im a great termite tec,,pest tec,,install bait stations,advance & sentricon,,went to school in charlotte to become a salesman,,an then became reginal salse manager ...things slowed down so i went looking for a job elsewhere,,seen a add on indeed for hiring i sales..i went to the charlotte branch ,,dressed to the t's,, this place wouldnt give me the time of day,,a manager from another office met me at this office cause they didnt even have one.. no return calls i was floored at the rudeness ,,i wouldnt call this company if it was free service,,it shows 80% of costumers not happy with service...i 100% beleave it..when i walk out i climb up an fixed the flag that look to have been wrapped around pole all yr... read more

On 8/26 I received my initial service. I was noticing a few ants scouting around my master bath. The technician arrived early and was courteous and answered all my questions. After the initial treatment I noticed a slight decrease in the number of ants I saw 9/9 I had a follow up visit. Same technician, again prompt and courteous. I explained where I was seeing ants and he baited around my kitchen fireplace. He told me I would see increased activity but to let them be since they would carry the bait back and kill the colony. A few hours later we found an infestation in our pantry where previously there had not been any ants. We lost several hundred dollars in groceries and spend hours cleaning up and treating the pantry. I emailed your company that night with photos. 9/10 I received an apologetic email response an was told that someone would be following up with me later that day. Late afternoon I did receive a voice mail apologizing and leaving me a contact number. 9/11 a few minuets after 9am I returned the call and got voice mail. I left both my husband's and my numbers. 9/17 when we had not received any further contact from your company we emailed again asking for a refund. 9/18 I received the follow up phone call. The gentleman was apologetic for the delayed response and apologized explaining that the technicians had been told not to use bait inside. He told me he would speak to his supervisor and that they would be in touch. 9/23 I emailed again asking for a refund since I have had zero follow up from Clegg's after the phone call 5 days before. We have treated the house ourselves and not seen a single ant since. I understand that your company does not control the ants. I am however frustrated that the judgement call to use bait inside cost me much more than I paid your company to solve the issue. I'm disappointed that the two treatments did not have as much impact as the off the shelf solution that we used, mostly I am disappointed in the follow up of your customer service. Although everyone that I actually spoke to was polite and apologetic, the delay in response is beyond frustrating at this point. In short the the solution I received from your company escalated the problem and cost me twice as much to fix and I have nothing to show for it other than delayed apologies. read more

Clegg's Pest Control - The infestation of ants that resulted in the technician using bait inside my kitchen. - Pest Control Near Me - Smithfield, North Carolina

See all

I used Cleggs for several years to do a quarterly service on our home to spray for spiders. They did a fairly good job for a few years. The last few times the service guy came out, though, he did not spray. He only went around the house with a brush and knocked the spider webs down. We started seeing more spiders in our windows and inside our home. I was very frustrated that we were paying every quarter for spider control, yet they weren't spraying. I do not recommend them. There is too much competition out there to put up with this. read more