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    Clipper Ship Inn

    2.2 (121 reviews)
    ModerateHotels
    Closed 9:00 am - 5:00 pm

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    Bedroom

    I must say I was terrified to stay here after reading some reviews but the bad ones couldn't be farther from the truth. I stayed here one night in October to experience Salem. I was immediately greeted with kindness. The front woman was extremely helpful & even let us check in early! I was told 4pm checkin but arrived around 12pm and was given access to my room nonetheless. After checkin she took the time to explain the main / best things to do in Salem & how we are walking distance from there. The room was spacious and tidy. I really enjoyed the space aspect of it. I saw cleaning staff throughout my whole stay keeping the rooms & grounds clean. The best thing about this hotel is the price and location. You have access to parking & can walk within 10-15 min to all of Salem's main attractions. Since parking is limited in town this is a huge help & I know my car is safe back at the Clippers Ship Inn. Across the street is a convenience store and a Dunkin' Donuts. I really enjoyed my stay here & highly recommended for anything visiting Salem, especially during busy/ expensive Halloween season.

    Ken L.

    In most parts of the country, this would be an average outdated $49 motel. However, Salem has very few hotels and if you insist on staying in town in the summer, you are going to pay a lot for the privilege. The room was a good size and completely clean. Staff was friendly. WiFi speed was good. That's all the good news. The room lock was a standard household door lock with no safety latch or dead bolt. It did not make us feel very secure. The air conditioner was a home window unit which meant that if you wanted to use the A/C, you had to leave your drapes open for everyone on the walkway outside to look in. The place looks like it was built in the 1950's and has had only the minimal possible upgrades since then. Pillows were thin slabs of foam rubber. Water faucet was difficult to adjust between off and such high pressure that water splashed out of the sink onto the user. I was awakened early (too early) in the morning from the sounds of the plumbing from people flushing toilets and turning on showers. My wife made the mistake of opening a small bottle of body lotion that came with the room and accidently spilling some of it on the countertop. It smelled so bad that she cleaned it up as best as she could and flushed the contents down the toilet. The sickening smell was still there the next day. The location is not in the touristy part of town. You have to walk (or drive) about a mile for that. If I had to go to Salem again, I would either spend the extra $75 to stay at a better place, or stay in another town and drive in.

    Lockout device
    Jason A.

    Checked in late on a Friday night with a party of 4, received 4 Dunkin cards, nice! That's where the nice ended. The room was old, no deadbolt, smelled like an old smoking room, hard bed, junk pillows. Budget room, whatever, we're easy going people... Return from a very long day of tourism in town at around 11pm to find a large gray boot over our door knob. Like a chastity device. After waking up the night woman, an older blonde lady, I was told that we had extra people who she needed to be paid for before she could let us into our room. She demanded an extra $50 per night (3 night stay=$150) for our 2 "additional guests" (who were present and given gift cards to Dunkin the previous evening, mind you). "We tried to call you 3 times and couldn't get a reply, so we had no choice but to lock you out". Now if you ran your business in an organized and linear fashion, you would have checked the ID, the credit card and contact information against the reservation on file at the time of check in. The reservation was made months ago and the number had changed. Ok... Fine.... So we settle that and she says she'll be right up to let us in. 15 minutes later we're still standing outside with all of our stuff from the days adventures as it's started to rain. When she finally wanders up to let us in, I'm smoking a cigarette against the balcony railing. She makes a comment about some empty coffee cups that were with our things and then proceeds to snip that the rooms are not to be smoked in... Yeah? Well no shit Dick Tracy. The 73 signs all over the hotel were plenty of notice of that, on top of the 3 in our room. I don't smoke in hotel rooms or in my own home even, I can't stand the stale smoke odor. Funny that this room was full of that old smoke smell though..... The proper way to handle this situation would have been to bill us at check out for the extras incurred, just like every hotel in the US, Canada and probably almost everywhere else in the world. If not that, slip a bill or a note under the door, that would have sufficed also. You don't isolate paying customers from their private possessions because you lack basic customer service and comprehension skills. Lucky for you none of us had any serious meds that we had forgotten... good thing there wasn't an emergency since you were konked out, mouth agape, when we were trying to retire for the night. Avoid this place... Going to check our bags for missing items now, will update this review upon checkout with further details as they present themselves.....

    bandaid on the floor (might i mention it wasn't ours)

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    The rooms are clean and big. They have a hair dryer and iron. WiFi isnt the best. Great location and good service !

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    Page 2 of 4

    Ask the Community - Clipper Ship Inn

    Review Highlights - Clipper Ship Inn

    Room was super clean, extra towels, two sinks lmao, bedding was clean, bed was super comfy, didn't need anything extra.

    Mentioned in 7 reviews

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    The Merchant

    The Merchant

    4.7
    (76 reviews)
    $$

    I'm not someone who rushes to Yelp, but this stay earned the effort…read more I recently stayed at The Merchant for the second time, and whatever magic existed during my first visit is gone. The biggest issue: the hotel hosted a large, ticketed public event that completely took over the main lobby--with zero advance notice to guests. I woke up to a lobby packed with strangers and nowhere to sit or gather with my family. I've never stayed at a hotel that allows a public event to fully overrun its only common area without warning paying guests. And no, "just go somewhere else" isn't an option--there is nowhere else. There are no additional common spaces and no elevator. Since we were meeting elderly family members, climbing three to four flights of stairs to our room wasn't possible. The lobby being unusable wasn't a minor inconvenience; it was a dealbreaker. Operationally, things only went downhill. Check-in is at 4pm, but arrive after 5pm and there's no one on-site to check you in. Checkout, however, is rigidly 11am. Our room was never cleaned during the stay, despite leaving the "please clean" tag on the door. Because of the limited staffing hours, we couldn't even get fresh towels. Then there's the mouse. I saw one in the common area and notified staff. Nothing was done. Food is left out uncovered for guests, which I promptly avoided--because "boutique hotel meets rodent buffet" isn't really my vibe. What's also new: some sort of train or underground rumbling that shakes the building roughly every hour, offering a front-row seat to what feels like an earthquake simulator. If this were a budget motel or a Holiday Inn, I might shrug and move on. But this is a $500-per-night hotel, and at that price point, these issues are unacceptable. Until these problems are addressed, I wouldn't recommend staying here--and I certainly won't be returning.

    My stay was short but just divine, best sleep I had and the most delicious cookies! Thank you to…read morethe wonderful staff who shared instructions for my after hours check-in and made the entire process of navigating to the parking lot a breeze and ensuring I have all I need during my stay at this charming hotel that felt like home). I'll be returning :)

    Hawthorne Hotel

    Hawthorne Hotel

    3.9
    (381 reviews)
    $$

    I had my wedding here in May, so this will be a long but all encompassing review of all different…read moreaspects of the Hawthorne. When I was looking for venues, I wanted all inclusive and one location. I spoke with Christine Madigan via email and then over the phone. She assured me that the Hawthorne did weddings well. We booked, signed contracts, set up a room block and everything. The room block: 3/5 stars I originally worked with Beth who set everything up for me and then was transferred to Rob as positions changed. I initially had 15 rooms in my block which we filled pretty quickly, but I saved one for my husbands grandmother so she could stay onsite. She called to book a room and was told there were no rooms. There were rooms so I called and spoke with Rob because she was pretty upset. He assured me we had rooms and for grandma to call him directly. Evidently the folks at the front desk didn't understand how the room block was intended to work. This happened over and over and over again. I really wish they would have set it up so my guests could book online because I heard from nearly half of my guests that either they couldn't get the days we were promised or the room type they wanted. I even had 3 couples stay at another hotel because of this so Hawthorne lost out on money because they couldn't get their booking system organized. One of my couples ended up in a room with a TWIN BED for 2 people. How is that even possible? Meanwhile I had a single person in a room with 2 queen beds and 2 bathrooms? Like I get accommodating people's requests, but a little critical thinking and communication would have gone a long way for comfort here. I doubt those people will come back to this hotel for this reason, which is sad because its such a lovely place. The menu tasting: 5/5 stars We were invited to a tasting of hors d'oeuvres, dinner selections, wine, cocktails and wedding cake. It was amazing to be able to sample items we wanted to serve without doing so blindly. Their food is phenomenal so we were excited to be able to share this with our guests. Wedding planning: 5/5 stars I received packets of information before booking Hawthorne as my venue, so I was aware of the pricing up front. I was even able to create a quote using their pricing sheet so nothing was a surprise. Christine was available to answer all of my questions throughout the process. As we got closer, she gave us homework to complete so we were ready for our big day. We created a signature mocktail, filled out place cards, went over our timeline, dropped off welcome bags, etc. Everything leading up to our wedding day (outside of booking guest rooms) was super smooth and easy. Pretty much everything was provided by the venue. I only had to book a photographer, content creator, photo booth, DJ and HMU on my own. The rest was handled for me which really made things so much smoother. We ended up well under budget, too! Wedding day: 3.5/5 stars If I could go back, I would hire a dedicated day of coordinator who worked specifically for me and not the venue. Christine was great, and did her job well, but she wasn't dedicated to me the entirety of the evening. And she and my mom were butting heads over things we were promised and not delivered. My mom did my wedding florals. We asked in advance if we could have refrigerator space and a private room to set up in. We were told we could have both, and on the day of, there was magically no fridge space, access to water, or a secure room to work in. It was extremely frustrating to be promised things and then not have those promises fulfilled. We were able to pivot and adapt, but that added so much stress to me on a day where I should not have added stress. The room she was working in was also being used as storage for a wedding the following weekend. The hotel has tons of space so I'm not sure why it had to be there but it seemed at that point it was a battle of wills more than anything. My photo booth company arrived right at the time we were about to start our ceremony, which was planned in advance, but the way the rooms were set up he ended up being in the lobby. This turned out to be really fun for wedding guests and random hotel guests to watch, but it was a bit awkward at first. Some of the items we brought for our reception were not brought down and we had to track people down to retrieve those. There was a room upstairs that was dedicated for us to hide away in and eat our appetizers, but I wanted to be with my guests and the appetizers never made it to me and my husband so I was told they were good but I didn't get to try them all. Dinner was absolutely amazing. However, I heard SO MANY complaints afterward about our bartender. I guess he was rude, and terrible at making drinks and when people tried to go to the other bar they got turned away. Overall I had the best day ever and would do it over again with a few tweaks :)

    It's a neat historic hotel with a GREAT location. We had 5 in our group with a double queen room…read moreand they brought up the roll bed and extra towels before we had barely opened the suitcases. The room was nice, no complaints. I loved the lemonade in the lobby. Bonus: free parking. Here's the kicker... I accidentally made the reservation for the day prior, so we didn't have one when we got there (we were on a 10 night trip in 5 different hotels so things got scrambled). To make a long story short they found us a mostly comparable room and credited the charges for the previous vacant night. That's pretty amazing and basically saved this working-class family's vacation from being a downer.

    Salem Waterfront Hotel & Suites

    Salem Waterfront Hotel & Suites

    3.4
    (209 reviews)
    $$$

    I had a five star stay at the Salem Waterfront! This is one of my favorite hotels I've ever stayed…read moreat in my entire life and that's why I continue to come here! I had not been here in about three years, and apparently the hotel went through a major renovation. It was really nice back then, but I think it looks even better now! The artwork, the decor, the wonderful nautical charm about this place is really awesome! Our room was an imperial king suite and I absolutely recommend this if you are a couple looking to have a nice relaxing stay or if you just want a spacious room with a separate bedroom, living room room and a wonderful bathroom! The bathroom itself had twin sinks, a smart toilet and a shower big enough to fit four people plus a gigantic tub. I felt so pampered and had a wonderful relaxing time here! The restaurant downstairs has wonderful food where they serve breakfast and dinner. They also offer a Tesla shuttle service, which will take you pretty much within the historical sections of Salem. Behind the Salem Waterfront are a collection of really awesome stores and seafood restaurants right within walking distance. I had such a wonderful time and experience here and I will be making a second trip later on for the fall! Thank you so much waterfront for doing an amazing job and making my stay worth it!

    Room had missing furniture and no carpet! ordered breakfast and it never came. left message for…read moremanager, didn't respond. emailed and called several times after our stay and the manager never responded. clearly they don't care about "guests"!

    The Hotel Salem

    The Hotel Salem

    3.2
    (162 reviews)
    $$$

    My first stay at The Hotel Salem was a mixed bag. Three and half stars, if that were possible…read more Somethings that detracted from my experience were beyond the control of the hotel (e.g., loud, belligerent drunks on the street waking us up), but some could be amended in the future. The central location makes it easy to walk to restaurants, shops, and musems. That central location in mind, parking is going to cost you as it isn't available on the hotel property. You're going to have to carry your luggage from wherever you find parking, which wasn't a problem for a short stay. We ponied up for a king suite and a private bathroom. That bathroom, however, has a floating barn door so you better be really comfortable with your travel companion because you're going to hear everything. Speaking of hearing everything, the walls are kinda thin (despite the being in a corner room). The bed was comfortable but some of the furniture in our room was looking pretty worn, particularly the wood on the side tables. It was nice to have a fridge, but the lack of a coffee maker in the room is a bit perplexing. My husband and I found the TV system annoying. There wasn't traditional cable and multiple possible past guests left their streaming services connected to the TV. The TV would pick up on anyone trying to connect via their iPhone in other rooms, interrupting whatever we were watching. We now have an inside joke about Vanessa's iPhone. Sorry about your connection issues, Vanessa. Over all, it was a comfortable, safe place to lay our heads. Staff were very friendly and helpful. I'm not sure if we'll be back.

    The bright, airy space with big windows looking out on to the pedestrian plaza makes the…read morebar-and-restaurant area an easy option to select on a recent stroll through the area. The seating definitely has a hotel-lobby vibe to it (unsurprisingly, since it is, in fact, a hotel lobby) but it is both comfortable and chic. That's not an easy combination! Our server forgot my kid's drink but quickly rectified the situation when asked. We ordered pizza, and it was fresh, hot and delicious! The beer on tap was also very good. We'd be back!

    Clipper Ship Inn - hotels - Updated July 2026

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