Closets by Design - Austin

(122 reviews)

I spent nearly two years planning this flooring project, so by the time I contacted People's…read moreSignature Flooring, I had done a lot of research, collected countless ideas, and had plenty of questions. PSF was the third company I met with, and after my initial visit with Sam, I knew I had found the right one. Sam took the time to listen to what I wanted, patiently answered every question, and never made me feel rushed. We discussed my vision for transitioning from tile to wood flooring, and he immediately put me at ease by explaining it wouldn't be a problem. Even after the visit, I had more questions, especially about floor preparation and the contract language. Having a construction attorney in the family tends to make you read every word! Sam continued to answer my questions and worked with me on the contract until I was completely comfortable moving forward. Even though paying 50% upfront was difficult, I felt confident I had chosen the right company. That confidence was rewarded on installation day. Tony and his crew were outstanding. I want to give a special shoutout to Tony and Johnny whose attention to detail was exceptional. It was obvious they take tremendous pride in their work, and it shows in every room. The staircase, in particular, is a work of art. Tony also noticed the original stair trim wouldn't match the new baseboards and suggested replacing it. That extra attention to detail made all the difference. The new trim, along with the beautifully caulked and painted baseboards, gave the entire project a truly finished look. Everyone who visits comments on how beautiful the floors are, but they also notice the quality of the workmanship. That's the highest compliment I can give. Based on my experience, I highly recommend People's Signature Flooring to anyone looking for beautiful floors installed by people who genuinely care about doing the job right.

Peoples Signature Flooring did an amazing job again! They put down wood like ceramic tile in my…read morehouse, matching the tile I had in my master and replacing the existing floor. I was happy to note it was the same great team that did the original work 5 years ago. They also replaced my carpet in two rooms in half a day. I'm very happy with the quality of the work and how well everything was cleaned up. They moved my furniture with care and worked around my schedule. I highly recommend People's Signature Flooring for any flooring needs.

Timbercreek Floors

(90 reviews)

We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

We had a great experience with Timbercreek Floors. We had some water damage to our existing floor,…read moreso we reached out to have them help lay replacement flooring. Ryan was super responsive & friendly, and Daniel did a fantastic job replacing the floor (and was great with our kid). It looks so good; you can't even tell anything ever happened. Highly recommend.

Flooring Warehouse

(109 reviews)

The entire process was painless from start to finish. Andrea was fantastic to work with. She…read moreunderstood the struggle of choosing a flooring from so many options and was happy to get as many samples as we needed to make the right decision. She was super knowledgeable about all flooring types and did not push any one product or brand. She was consultative and not pushy like so make sales people can be! The installers were amazing! True pros!

All concerned are very knowledgeable, thorough, and reasonable prices…read more Appointments were on time and effective. I look forward to them doing a quality job.

Hardwood Flooring Services

(109 reviews)

This company does really nice work -- I'm very pleased with the results. The craftsmanship is great…read more-- the flooring was smooth, neat, and precise. They also worked fast and left everything very clean. For reference, they ripped up old carpet and placed new hardwood in 2 bedrooms and 1 master closet. It took a little time to get the closest match but Bob was nice enough to come out twice to drop off two different floor samples. However, I was craving a bit more communication on their end. Bob is very responsive to messages which I appreciate but this was a job at an unoccupied home (belonging to my parents) with a hidden key so I did want more updates (especially with my folks constantly asking me). I did not receive notification of job start or finish. I had to reach out to get that. I didn't find out that the job was completed until the following day. I received an immediate reply to my messages which is nice but like I said, I'd have preferred more proactive communication. Not a big deal but worth mentioning. Ultimately, a pleasant experience and we're all happy with the results.

Bob the owner was very knowledgeable. Saved some money by loophole in getting consumer rather than…read morebuilder version of LVT flooring. The installers, Vincente(lead) and Jose were fantastic. Vincente did the stairs and it came out outstanding. Everything from prep, the installers leveled the floor, to cleanup and good attitude made it a success. Please give small businesses your business, stay away from big box.

K & K Flooring Services

(66 reviews)

We had our master bedroom, upstairs bedroom and stairs worked on…read more Keith was very helpful picking out our flooring. He discussed how he was going to tackle the job. Which was nice, as it showed that he has experience in this field. His invoice was itemized so we knew what we were going to pay for. He and his team were on time every day and they finished the job within 4 days, which is what was discussed prior. My wife and I love how the flooring came out. It looks great and is a whole bunch better than having carpet. Keith's team were all courteous and kind. They also had genuine smiles when I spoke with them. I would highly recommend him. Keith knows his craft and is an honest and hard working gentleman.

Keith responded very quickly to my request for a quote. He communicated clearly, he arrived on…read moretime, and he brought in-person samples. The price was very competitive, and their turnaround time was exceptional. I was on a tight budget and a short timeline, and Keith was able to fulfill my flooring service as requested. I definitely would consider using them again.

Butler Floors

(79 reviews)

Quality work. Very pleased. Matched tile from 2 different directions beautifully. Would use again…read moreif I need more flooring work.

Wes and his crew are amazing! I called last minute, he showed up to give me a more than fair…read moreprice. Even had a break in the schedule amd work started 2hrs later. In under 3 days my yard (wish I had taken pre work photos) transformed from the dead forest to an open (completely cleaned up) area of trees that now show life, and room for new growth!! Can't promise he can always be available in 2hrs but I guarantee he will showw up give you the best price for the exceptional quality of work him and his crew provide. Wes is extremely knowledgeable and his crew is highly trained and works diligently and efficiently. Nicole

ATX Wood Flooring

4.5

(4 reviews)

Dylon did a decent job refinishing my floors but the reason for only giving 3 stars is he didn't…read morefinish the job. He told me he would come back to refinish the front threshold which was included in his quote but he never responded to my attempts to reach him. I tried texts, calls, and emails. This is not how I would have expected a professional to behave. I would not recommend Dylon due to ghosting a client who paid $4,500 for an incomplete floor refinishing job.

Our dishwasher flooded our kitchen floor, ruining a small section. Because the flooring is…read morecontiguous throughout most of the house, we either had to replace 2000 square feet of mostly fine flooring or refinish it. I was totally not on board with the mess and hassle of refinishing but didn't want to waste perfectly good flooring. Dylon quoted us a price far less than replacing the floors and was able to get us in just after the holidays. He assured us the dustless sanding would not leave a big mess and I'm happy to say he was right. He showed up on time and did a fantastic job on the floors. They look better than new! I'm very, very happy with the outcome.

Soleil Floors

4.6

(119 reviews)

Soleil Floors replaced all the flooring and stairs in my two-story house with engineered hardwood…read moreand tile. They did a phenomenal job. The floor makes the house look brand new, and the attention to detail and respect for all the items in our house they moved was above and beyond what I expected. One small complaint was that they chipped areas of my wall in various places, but this was after informing them that we were going to repaint the walls ourselves. We didn't mind the wall damage due to that, but I would recommend communicating your needs clearly like we did. Excellent work!

Courtney helped us to find the best product for our wool carpet project. Her design skills are…read moreexceptional. The installation team did an awesome job. We love our new carpet and custom rug!

Young Tile International

(50 reviews)

•$$

Incredible work. The job was replacement of existing shower floor without damaging the wall tiles…read moreand they delivered easily. Super careful craftsmanship and patience. Would recommend for any tile job for sure.

I had two showers which needed tile replaced after some plumbing work…read more Excellent work. Came in on schedule and within estimate. Nice guys!

Carpets By Conrad

4.4

(97 reviews)

Loved our experience with Carpets By Conrad. Outside of quality work and fair prices, the…read morecommunication was top notch. Better yet, they finished the project a couple days early and the quality suffered none. Our project was ripping up carpets and putting down wood laminate in three bedrooms. Enjoyed working with them and would recommend them to anyone.

The worst business to work with. Janak Zahlawadia who owns this business is a fraud and doesn't…read morehave any integrity. He has worked on our flooring project and cheated us with low quality installation. He doesn't respond to our calls or helps us with a resolution. I don't recommend working with Carpets by Conrad/Janak/Apollo Tiles. This business should be closed by the county immediately to save others from getting cheated by this unprofessional business owner and his team. Fellow Indians, this is for you, don't trust this guy at all.

Ema's Housekeeping

4.6

(76 reviews)

Rafael did an amazing job of cleaning my condo. It was above and beyond what I expected. I am very…read morepleased. I highly recommend this company!

We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company. Respond to the owner's response: you lied! (1) The toilet was totally cleanable. The second cleaner cleaned this toilet with no problem. It looks very clean now. But you even didn't try and simply asked me to buy a new toilet. What a moron. Another toilet shown in the picture showed how my realtor easily cleaned after you still left it dirty! (2) my husband said he didn't clearly agree to have someone come for you because your accent was strong and he couldn't clearly hear what you said. Simply not realistic for us to agree. When he called you, you also didn't tell him which day and time you could come back to clean the house either. Later when I called you to come back, I already explained to you why we couldn't have someone on the spot waiting for you because it was an empty house and we couldn't hire someone to wait for you there. You knew this already even before we let you clean our house at the beginning, because we gave you the house access code to come in and nobody was there! We told you our realtor would come a few days later to check and asked if you could come back to finish cleaning if she pointed out dirty places. You agreed which is why we gave you money to do it. Unfortunately we paid you in full on the same day you did the cleaning. So you can become a moron later. You simply didn't want to keep your own promise to come back to finish cleaning. You could simply say you would come back to finish cleaning what we pointed out and no more trips if my realtor found out more later. However you simply refused to answer our phone and disappeared! If you continue to lie in public here after causing us so much stress and financial loss by hiring a second cleaner, I will further seek related third party for help. I don't believe such a horribly bad company could lie like this in public.

Sasquatch Deck

(107 reviews)

In a word: Responsive! Chris and team were outstanding to work with. Very effective…read morecommunications. Clear and concise. Listened to what I wanted to accomplish and offered effective suggestions for how best to make it happen! Started the project with a group prayer not only for the project and his team but also for the health and welfare of my family! Not your typical start to a project. Chris and team worked effectively to demo an 800 sq ft deck and rebuild it along a similar footprint in a short 3 weeks. They took great care to treat the place like it was their own and left it cleaner than they found it! Highly recommend this group for great work at an honest price! Chris' dog Rambler was a gentle giant and onsite frequently during the project. He was sweet and friendly while constantly curious!

Chris is great to work with. He handled all our questions well and Did a top notch job with…read moreexcellent craftsmanship and skill. We are very pleased and recommend him highly

Creating Sacred Spaces

(9 reviews)

It was awesome to work with Denise throughout my kitchen , pantry and bathroom. She was mindful of…read moremy spaces and created systems that work for daily routines not just "making it look" nice. She gave me the piece of mind I needed and my house looks great!

We own a high-end rental but live outside the US most of the year. With a long-term renter moving…read moreout, the place required a complete refresh so that it could once again be listed as a fully designed and furnished rental. We needed somebody who could be on site and make decisions with little direct guidance. Denise did the design, the required budgeting, and the planning work upfront to make sure all the required materials would be ready. Then, being the one-stop-shop she is, Denise and her team were able to supervise the clean-up, do the required touch up of paint and such, assemble new furniture pieces, and provide and install all the original art needed to make the place a show stopper. We were super satisfied with the results and feel only an approach like Denise's could have got this done on time and on budget!

Blue Dragon Plumbing

(527 reviews)

First of all, Gilbert is the nicest man, and he's super responsive. I called because my disposal…read morewasn't working and he came the next day. He solved the issue super quickly and didn't charge me because it didn't require a 'repair' per se. That's what I call amazing service. I will definitely be using Blue Dragon Plumbing for all my plumbing needs in the future.

I've had Gilbert take care of some of my plumbing work in the last few years. He was always…read moreresponsive and did a satisfactory job. Recently, it seems he is less service oriented. He took offense since I questioned a travel fee he added on to his charge, considering he lives in the vicinity and isn't traveling far to get to my place. He declined to provide any further service to me on that account. He assumed a "soup nazi" stance: "you question my travel fee? no more service for you."

Tex Painting

4.6

(306 reviews)

Zach and his crew with Tex Painting were great! We had walls, ceilings, all molding, doors, front…read moredoor and outside shutter. We were really anxious since we weren't sure how it was work. We stayed 4 days at a Hampton inn to make sure we weren't in the way. All the multiple colors of paint we picked out indoor and outdoor. The job was perfect no damage or mistakes and the paint is amazing. Zach did a follow-up after the job was completed to ensure perfection. I highly recommend

The painters could not have done a better job. I don't recognize my house now because it is so…read more pretty. There was excellent communication with the project manager. The painters were as polite as can be and went above and beyond my expectations. I can't recommend Tex Painting enough. Beautiful work (plus they accommodate cats being super nosy).

Austin Furniture Repair

4.4

(66 reviews)

I give Guillermo high praise for the work on our sofa. The suspension was failing, a few…read moreserpentine springs had broken. Without affecting the upholstery that my wife loved he he was able to reinforce the suspension, adding more spring hardware as well as some nylon webbing support. This type of work could not have been done onsite, as could many furniture repairs. They picked up the sofa, repaired it, and returned it 48 hours. I highly recommend them.

He showed up right on time, got right to work, cleaned every speck of dust when he was done. His…read morerates are reasonable. I highly recommend

Peace Frog Specialty Cleaning

(736 reviews)

These guys do an amazing job. Great customer service and great cleaning. No residue left in the…read morecarpet and no strong smells, which is my biggest problem with carpet cleaning companies. I feel like these guys actually care. Caius was our technician. He was fast, efficient, and very kind.l. This is coming from a previous carpet cleaning business owner. They might cost a little more but you will have a better experience and a carpet cleaner for life. Highly recommended.

WOW! My carpet looks brand new! And my ultrasuede chairs are spotless! And my little blind dog who…read moreprefers to wee on carpet rather than grass has been redeemed! I've used 3 other carpet cleaning firms and the results were terrible. These guys are in a league of their own. On time, helped move all the furniture, thorough, and very fairly priced. I was so impressed that I signed up for their maintenance program. And the name - Peace Frog - cracks me up! Excellent services, excellent value and worth every penny!

Elefant Xterior Experts