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My favorite and most underrated ice cream shop in Portland. I mean underrated here more in that less people in town seem to know about it - those of us that have been know it's legit! It's a lesser known gem for all of us living in deep southeast. All the flavors are solid and I always have hard time choosing which one I want. They have quite a few gluten free and vegan options as well Line can get long, but they are always well staffed and I think the line moves pretty fast. Never had a problem with parking, and it's a great central location along Woodstocks main drive which makes it a great "add-on" stop when I am doing any errand in the neighborhood.
The ice cream here was amazing! The line was long but it wasn't too bad of a wait at all! We really wanted to try the caramelized banana but it was out for the day but all the other flavors were really great! The employees are very nice too!
We were in the area craving some ice cream and randomly stumbled upon Cloud City Ice Cream, and it was definitely worth the stop! They have many special and unique flavors and I ended up picking the sasquatch one and the gold digger as they had a perfect blend of ice cream and toppings! And considering I only got the regular size, it was so much! The service was fine and we were able to get through quickly, the only thing is that the store is rather small so be prepared to line up outside.
Got the brown butter ice cream with cornbread with blueberry sauce. Yup All the scoops were good. Fun spot, great flavors.
Wow, this was truly the best icecream I've ever had, and you get SO MUCH for a reasonable price. The basic cone comes free but my friend got the waffle cone which was worth the extra $2 - you immediately smell the deliciousness of the fresh waffle cones when you step inside. I got the "Better Than Therapy" flavor which was almost like a lemon pie, with plenty of amazing "crust" - this place does NOT skimp on their toppings! The inside was very clean and cute. The workers were friendly and let you sample as much as your heart desires. I can't wait to come back!
In January, I wrote a review discussing the racism I experienced at this establishment. I was contacted by the owner via email after my review. The owner asked how I would like things resolved. I went ahead and informed him of what I recommended such as: 1. Writing said employee up. 2. Learning how to create an inclusive space with the example of Rose City Coffee Co. as a starting point, as I have always felt safe there. 3. Contacting me back for follow-up, so that I know some form of accountability was done. I informed him that it is up to him to decide what to do, but sadly, he never bothered to follow up with me, and informed me of whether or not steps had been taken to address the racism at his establishment. I am extremely disappointed that I never received an email back. If he would have followed up, I would have considered returning to his establishment, but I am afraid I cannot say this. There was a major rupture as a result of the lack of accountability without the repair via accountability that is necessary. I believe, as a matter of respect, I deserved a follow up. I have attached the original post.
This is a really good ice cream spot. Definitely above average. If you like mix ins this is the place for you. The cookie dough flavor is almost 50% dough to ice cream ratio. I got the circus friends which was really good. I feel like there were almost too many cookies mixed in but that's just my preference. It was 5.50$ for a regular size which in my opinion is a good price for ice cream these days. Employees are friendly and let you try samples. Some indoor and outdoor seating. Would recommend!
Visited Cloud City Ice Cream on a warm evening and tried the strawberry and Magic Sparkle flavors. Both were fun in different ways. The strawberry had that classic, creamy texture with a flavor that actually tasted like ripe fruit rather than something artificial. The Magic Sparkle was more playful, with a swirl of colors and subtle hints of vanilla and candy and it definitely made for people who enjoy something whimsical without being cloying. The staff behind the counter were upbeat and patient, offering samples and giving honest input when I asked about flavor pairings. Even with a small line, the service felt personal and not rushed. The shop itself has a quirky, neighborhood feel. It's colorful without being overdone, with just enough seating to sit and enjoy your scoop. You can tell it's a local favorite, with families, couples, and solo visitors all stopping in. It's the kind of place that doesn't try too hard but gets the details right. Worth a stop if you're nearby and looking for small-batch ice cream with personality.
Wow. Dare I say it?.... It is better than salt and straw. There. I said it. So many amazing flavors and a great selection of vegan options! It's a cute place with some fun decorations. But the real draw is the phenomenal ice cream! I highly suggest that you check it out!
Always love the opportunity to drop by Cloud City. They have such an amazing range of flavors, and the staff are always friendly. I appreciate that they have wooden spoons instead of plastic and options for different dietary needs. I had the Unicorn today which was definitely moreish. It had a nice mix of textures with refreshing, hidden strawberry bites amidst the red velvet goodness.
I'm always excited to try new ice cream in Portland! I tried a couple flavors and they were all good, but I ordered a regular size scoop of the Circus friends, which is sweet cream ice cream with mother's frosted animal cookies. It was good but not amazing. There aren't enough cookies in it and the base doesn't have a ton of flavor. The serving was huge though! My husband couldn't even finish his. Cloud City is definitely worth a visit if you're in the Woodstock area.
Such an adorable ice cream parlor. The most impressive part is they have a parking lot! Outside seating with striped umbrellas and vibrant exterior painted mural. Inside there are loads of options to choice from make it difficult to decided! I will definitely come back here for a scoop of deliciousness. The stand out ocean flavor was the chocolate Carmel! read more
It was a cold and very lightly drizzly night when I came here with friends, but the line was out the door. It kept moving, though, so the wait was actually not bad at all. There were so many flavors to choose from. I wanted a coffee ice cream, but sadly, they were out, so I settled for a chocolate salted caramel. I didn't expect how much I would be getting - a single scoop on a double was a LOT of ice cream. It was delicious, though. It was also pretty easy to find a place for the four of us to sit down and enjoy our ice cream, so that was nice. I'd love to come back the next time we're visiting to try other flavors. read more
3 months ago
My favorite and most underrated ice cream shop in Portland. I mean underrated here more in that less people in town seem to know about it - those of us that have been know it's legit! It's a lesser known gem for all of us living in deep southeast. All the flavors are solid and I always have hard time choosing which one I want. They have quite a few gluten free and vegan options as well Line can get long, but they are always well staffed and I think the line moves pretty fast. Never had a problem with parking, and it's a great central location along Woodstocks main drive which makes it a great "add-on" stop when I am doing any errand in the neighborhood. read more
4 months ago
The ice cream here was amazing! The line was long but it wasn't too bad of a wait at all! We really wanted to try the caramelized banana but it was out for the day but all the other flavors were really great! The employees are very nice too! read more
We were in the area craving some ice cream and randomly stumbled upon Cloud City Ice Cream, and it was definitely worth the stop! They have many special and unique flavors and I ended up picking the sasquatch one and the gold digger as they had a perfect blend of ice cream and toppings! And considering I only got the regular size, it was so much! The service was fine and we were able to get through quickly, the only thing is that the store is rather small so be prepared to line up outside. read more
1 year ago
Got the brown butter ice cream with cornbread with blueberry sauce. Yup All the scoops were good. Fun spot, great flavors. read more
Wow, this was truly the best icecream I've ever had, and you get SO MUCH for a reasonable price. The basic cone comes free but my friend got the waffle cone which was worth the extra $2 - you immediately smell the deliciousness of the fresh waffle cones when you step inside. I got the "Better Than Therapy" flavor which was almost like a lemon pie, with plenty of amazing "crust" - this place does NOT skimp on their toppings! The inside was very clean and cute. The workers were friendly and let you sample as much as your heart desires. I can't wait to come back! read more
5 months ago
In January, I wrote a review discussing the racism I experienced at this establishment. I was contacted by the owner via email after my review. The owner asked how I would like things resolved. I went ahead and informed him of what I recommended such as: 1. Writing said employee up. 2. Learning how to create an inclusive space with the example of Rose City Coffee Co. as a starting point, as I have always felt safe there. 3. Contacting me back for follow-up, so that I know some form of accountability was done. I informed him that it is up to him to decide what to do, but sadly, he never bothered to follow up with me, and informed me of whether or not steps had been taken to address the racism at his establishment. I am extremely disappointed that I never received an email back. If he would have followed up, I would have considered returning to his establishment, but I am afraid I cannot say this. There was a major rupture as a result of the lack of accountability without the repair via accountability that is necessary. I believe, as a matter of respect, I deserved a follow up. I have attached the original post. read more
Business owner information
Bryan Paul G.
Hi April,…
6 months ago
3 months ago
This is a really good ice cream spot. Definitely above average. If you like mix ins this is the place for you. The cookie dough flavor is almost 50% dough to ice cream ratio. I got the circus friends which was really good. I feel like there were almost too many cookies mixed in but that's just my preference. It was 5.50$ for a regular size which in my opinion is a good price for ice cream these days. Employees are friendly and let you try samples. Some indoor and outdoor seating. Would recommend! read more
4 months ago
1 year ago
Visited Cloud City Ice Cream on a warm evening and tried the strawberry and Magic Sparkle flavors. Both were fun in different ways. The strawberry had that classic, creamy texture with a flavor that actually tasted like ripe fruit rather than something artificial. The Magic Sparkle was more playful, with a swirl of colors and subtle hints of vanilla and candy and it definitely made for people who enjoy something whimsical without being cloying. The staff behind the counter were upbeat and patient, offering samples and giving honest input when I asked about flavor pairings. Even with a small line, the service felt personal and not rushed. The shop itself has a quirky, neighborhood feel. It's colorful without being overdone, with just enough seating to sit and enjoy your scoop. You can tell it's a local favorite, with families, couples, and solo visitors all stopping in. It's the kind of place that doesn't try too hard but gets the details right. Worth a stop if you're nearby and looking for small-batch ice cream with personality. read more
2 years ago
Wow. Dare I say it?.... It is better than salt and straw. There. I said it. So many amazing flavors and a great selection of vegan options! It's a cute place with some fun decorations. But the real draw is the phenomenal ice cream! I highly suggest that you check it out! read more
Always love the opportunity to drop by Cloud City. They have such an amazing range of flavors, and the staff are always friendly. I appreciate that they have wooden spoons instead of plastic and options for different dietary needs. I had the Unicorn today which was definitely moreish. It had a nice mix of textures with refreshing, hidden strawberry bites amidst the red velvet goodness. read more
2 years ago
I'm always excited to try new ice cream in Portland! I tried a couple flavors and they were all good, but I ordered a regular size scoop of the Circus friends, which is sweet cream ice cream with mother's frosted animal cookies. It was good but not amazing. There aren't enough cookies in it and the base doesn't have a ton of flavor. The serving was huge though! My husband couldn't even finish his. Cloud City is definitely worth a visit if you're in the Woodstock area. read more
OMG this was some good stuff. I got the sea salt cookie dough and the cookie dough to ice cream ratio was . I also got the dark chocolate salted caramel and overall those 2 flavors as a combo was delicious. I would say pretty comparable to salt and straw. They were really good at giving samples too which is nice! read more
3 months ago
Friday 9/22/23 Found the best ice cream spot in Portland while doing Yelp searches for ice cream. There was a decent sized line to get ice cream so I know off that alone that this place had potential. The customer service was great and friendly. I was allowed to sample the flavors I wanted and the worker who took my order was very nice and cool to talk to (top tier customer service). After sampling a few flavors I ended up getting my ole reliable cookies n cream in a double cup for $7.75 and it was really good. It was creamy and had a great balance between vanilla ice cream and Oreo cookies. Would definitely recommend this spot and return whenever I'm back in Portland. read more
Driving on Woodstock, I almost always see a line coming out of Cloud City in the evening--especially in the summer. So, I finally decided to give it a try and I can see the hype! The inside of the shop is fairly small for the amount of business it gets, so after getting your ice cream (unless it's not busy), you'll often eat it outside. The shop has a good variety of flavors as well as some really good vegan options as well! Service is always really friendly. When I went, I got a scoop of earl grey blueberry and a scoop of coffee to share with my boyfriend and the portion was HUGE. The ice cream itself is really really good. It's rich, creamy, and the ingredients used in each ice cream flavor is such good quality it's really brought out through the richness of the milk and cream. Highly recommend to check this spot out! read more
Cloud City is becoming one of my favorite ice cream shops here in Portland. Though the storefront is a little small, don't be fooled -- they have so many different amazing flavors to offer each time. While they have their main signature flavors, there are always a ton of seasonal flavors that are fun to try. Every time I've visited, the staff have been extremely kind and friendly. They seem happy to help you out and are very patient especially if you're sampling a few flavors and are deciding which one to choose. I always like Circus Friends, which is an animal cracker inspired flavor. It's both fun and tasty. The great thing about Cloud City is that you can get multiple flavors in a scoop if you're stuck between different flavors that you like. I love that they are very generous with their scoop sizes too. Cloud City is a gem and is definitely worth checking out! read more
There was a poll online for the best Icecream in town and it unequivocally rated Cloud City as the number one spot in the city and as a result I really had to try them . I am a hardcore salt n straw fan so I really wanted to find out if it indeed is better ? short answer -not for me ! but that's not to say the ice-cream here wasn't great. They had some fun flavors and we picked rose cardamom as our poison. The ice-cream itself is creamy and the flavoring is subtle yet you still can make out each n every ingredient individually. The staff was sweet and friendly . Pricing is also fair . read more
Rotating seasonal flavors, friendly staff, and great memories made here! So refreshing on a scorching hot summery day. You can't go wrong with the classic vanilla and chocolate. We're also a fan of the Coconut.;P I still rave about this place and enjoy taking family and friends here. See you again soon! Yay for free Bday scoops! read more
2 years ago
Cold day to get ice cream. Zero line and time to peruse the three cases to make the right choice. Totes my goats: Lemon curd and goat cheese for the win. The tart fresh lemon and creamy tangy goat cheese spun up with some of the creamiest ice cream on the planet. Phenomenal. I will dream about this ice cream. read more
I love this gem of an ice cream shop! This place is underrated since it's a local favorite. It's certainly one of my favorite ice cream shops in Portland. I went because I heard there are several non-dairy flavors here. The setup is nice too, you can easily see all the flavors in their respective tubs. What I underestimated is the amount of non dairy flavors they have. I checked on their website and the menu at the door and saw several non dairy flavors. When I actually went inside the shop, there were about 8-10 flavors, much more than the menu stated! I got a little too excited by the many choices, so I went with a single scoop of Marionberry Lime. The scoop was a sizeable amount so I regret getting the single and not a split single. The marionberry was bright and refreshing, especially with the lime in it. Would love to go back and try more flavors! read more
Lots of unique flavors with taste of real ingredients and not that sweet (which is a good thing). Creamy and big scoops. Good service. They have a parking lot too. Indoor and outdoor seats. I look forward to coming back to try more flavors. I went on a hot Saturday, and there was a long line. I think the staff wasn't used to the long line. The staff was great, nice kids, good service, smart, great attitude. I think the owners should give the staff a bit more training. I wanted 2 scoops on a large waffle cone. I ended up with 2 separate scoops, each in a cup with a regular cone on top. That could have easily been the right order if I was more specific from the get-go or if I was asked a couple of questions during my order. read more
3 years ago
I and my companion stopped in here after a horrifying experience at Dairy Queen, and I'm happy that the DQ was too huge of a risk to take because Cloud City was great! We got there are just the right time because when we left, there was a HUGE line. The locals seem to be in the know! I ordered a chocolate milk shake (16 ounces), and it was really good, but insanely RICH! I'd recommend the smaller size (12 ounces) for anybody considering getting one. My companion opted for a milkshake with both the "circus friends" (Mother's Circus Animal cookies) ice cream and cookie dough ice cream. She said it was AWESOME, and I took her word for it ;) Employees were very friendly and helpful, and the store is very clean and inviting. read more
We had to get ice cream on National Ice Cream Day! We had been to Cloud City once before, but recently read it was 33/100 in the USA according to Yelp reviews. So it was time to go back! My husband chose strawberry & thought it was good. I got a waffle cone with dark chocolate and tiramisu scoops. The cone was one of the best tasting waffle cones I've ever had! The tiramisu had great flavor but I think they took the lady finger element of the tiramisu concept too far, as the whole thing was grainy with crumbs in the mix. It could be improved by making the creamy custardy elements more silky smooth, with a ribbon of the lady fingers. That said, I gobbled it down just the same! The dark chocolate was soooo silky, smooth and dark. I loved it! read more
The ice cream was delicious, but my daughter dropped her whole cone after about 5 licks (crying inside). She got a kid's scoop of the chocolate and I got a regular scoop of the tiramisu. I really liked how creamy and delicious both flavors were and will definitely timely be back. It was a very hot day and they were very busy. My daughter didn't get her full experience since she dropped her cone, but I gave her some of my ice cream. All the flavors I sampled were all good and they give very generous scoops. I feel like the staff were ok, but not as friendly as other ice cream shops I've been to. Maybe that's the vibe of this ice cream shop. The flavors make up for it though. We really enjoyed the waffle cone itself. It was HUGE. We will be back to try other seasonal flavors! read more
Their salted caramel was one of the best flavors of ice cream I have ever had. The neighborhood/area was also so cute, where people actually stand around and enjoy their ice cream in the parking lot instead of just taking off in their cars. It was a nice day too so plenty of people outside enjoying, but it wasn't too crowded inside when I went to place my order. The woman inside was very nice and allowed me to sample a few before I decided on salted caramel. Would definitely return here if I visited Portland again. read more
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More info about Cloud City Ice Cream
4525 SE Woodstock Blvd
Portland, OR 97206
Woodstock, Southeast Portland
Directions
(971) 222-7765
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http://www.cloudcityicecream.com
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Ask the Community - Cloud City Ice Cream
Do you offer a birthday treat?
Hi Bree, yes a free regular scoop on your birthday.
Are you open on Veterans Day? What are your holiday hours?
Hi Frankie. Yes, we will be open from noon-10pm.
What kinds or milk are used in your vegan ice creams? Do you have any made with just coconut milk?
Hi Katherine, we only use coconut milk for the vegan ice creams. In the past we’ve made some with hemp milk mixed with coconut milk but we’re not currently using hemp milk in any of our flavors :)
Are you open today on Easter, 4/17?
We are open today from 12-9pm. Happy Easter!
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