I am visiting from out of town and needed a place to get my nails done. I found this place on yelp…read moreand it exceeded my expectations. I waited no more than 30 seconds to be seen by someone and they did an awesome job on both my toes and my nails. The staff was so kind and efficient. I would highly recommend this place to any RVA locals or those traveling from out of town that need a place to get their nails done. 10/10!!!

My daughters and I wanted some pampering yesterday, so we went to Escape. The massages were not as…read moreexpected...one of my daughters specifically asked for an area to be worked on but was ignored and only one of us received the deep tissue massage we paid for. The pedicures were also not very good with the massages. Also the lady I had to do my gel nails doesn't know how to do "cat eyes" and when I mentioned it at the front desk, I was still charged extra for it. So I don't think we will return there.

Tony and his associates are wonderful! I received a very thorough and meticulous mani/pedi. There…read moreis a wide variety of color choices and I especially enjoyed the hot stone massage.

I have been coming here for the past few years, but today will be the last time. I walked in to an…read moreempty salon for a deluxe pedicure. Tony, who is usually pleasant, was not friendly. I chalked it up to him maybe having a bad day and forgot about it. One other woman was working and she took the next pedicure that came in shortly after me. My pedicure was pretty bad overall: rough and fast. Part of my service included callous removal, which he forgot about. The service is listed on the menu as a 45 minute service -- I was on the chair for less than 30 minutes. It was like he couldn't wait to get me out of there fast enough, and I, in turn, couldn't wait to leave, either. I was loyal to this place for its convenience and otherwise good pedicures, but feel they on a downhill slide in both quality and cleanliness.

the service was good! the kind woman who did my nails was a little rough with the nail file but the…read morenails came out great had to make some reminders here and there but the service was amazing

First trying this nail salon, Tia took good care of me. I had a bad experience at another nail…read moresalon. She fixed up my nails, made them look brand new. Ill be back for sure. 10 stars

I came back for my 2nd visit and was fortunate enough to get Ashley. She is such an upbeat,…read moreprofessional, caring beautiful woman. She not only treats her client's wonderfully but she also makes sure EVERY client is happy and checks on everyone regularly without making her customer feel any less special. She is one of the BEST Managers I've seen in a very long time. I also asked about a glitter ombré powder this time. She not only accommodated me but let me know before we started that services slightly higher price. I for one greatly appreciate her transparency with cost. Again, I highly recommend this wonderful salon.

Walked in with my sister on a Friday afternoon for gel manis and pedicures. We were seated right…read moreaway. Staff was very kind, salon was very very quiet. But all in all a nice vibe and place.

Great service. They were able to accommodate our whole party (8) at one time in their VIP room…read more The staff offered us drinks and a fresh fruit snack. We all had a great time laughing at each other.

AMBIANCE: yall. this place was HUGE!!! Some girlfriends and…read moreI went to go get our toes done before a beach trip we went on and it was so nice. i didn't even realize how big it was until i went to the restroom at the end. they have rooms for massages and they have a room where you could have a private room to do our nails. it was amazing! SERVICE: Service was phenomenal. i got a $40 pedi and it included a small fruit plate, a drink (i got ginger ale), and a cake at the end. idk! i have ever been given service like that at all so it was cool!! and well worth it. additionally, they opened 30 minutes early for our group so that was very kind of them!! regardless of it being in RVA, i will deff be coming back!

I'm a patient of the dermatology office so decided to visit the Aesthetic Center for a service. I…read morecalled and requested an appointment and was given one on a Monday at 11:15. When I showed up, they didn't have the appointment in the books. The receptionist apologized and offered me a Friday afternoon appointment, which was fine. What I was having done is a short appointment and being upset about the error wouldn't do any good. Came back on Friday for my appointment and everything went as expected. The facility is clean and bright. It skews a little clinical, but that doesn't surprise me given their affiliation with a dermatologist office. I made an appointment to come back in 2 weeks to see the results, so I'm definitely coming back. Glad to have a reliable service provider in Richmond.

They provide good service in an attractive facility. The staff is friendly and they offer a variety…read moreof services. I have been going there for years and have never had bad service or a nail infection.

Came for my 12 noon appointment today with Hnh (Hannah) and they informed me that Hannah is not…read morehere WTF? It's 12:25 and the old lady (that I do not like) has come over to do my pedicure. She cannot speak English and so I cannot communicate with her! When she's hurting me, she just keeps doing what she is doing. I don't know why they ask for you to pick a tech when they just assign anyone. This is a helava way to run a business! SMH!

Booked an appointment believing it was mobile for an elderly woman, when the person didn't show up…read more(after 15 min) I immediately emailed as this was the only point of contact she gave, she said it was in person and she didn't show, she then called them and refused to refund the deposit for the misunderstanding. Once I contacted her and explained we have no way of knowing how you run your business we started out at the mobile service and was sent to the dragon site unknown to us it was not mobile and this is a 75 yr old woman she still refused to refund the $ or accept any responsibility for the misunderstanding. Just finger pointing, very very unprofessional and if $38 meant that much to this business they need it more than the client

Amazing through and through, the manager India and my nail tech Marcela were lovely and made sure…read morethat I loved my nails and customized them to my liking. I got these nails for graduation at my university and I've gotten so many compliments. Great service and perfect shape and design. Gel X is my favorite and the application here is wonderful. It's so easy to book an appointment online even last minute. Thank you again ladies for making me feel like a mermaid princess!