The Washers and Dryer's were available when I arrived in the evening. The Place itself wash clean…read moreand the Bathroom were as well considering how busy the place was. I would tell someone else about this Location

Excellent and prompt service. It is a very convenient service which I highly recommend for people…read morewho are extremely busy.

It's a no for me. Card style payment system, fine if you're going back…read more Added benefit my card got hacked on their vending machine, so I got to play with getting a new card at the bank. Dryers are not hot enough to dry in 1 cycle. Better and nicer spots in the area. Sorry I hate leaving such bad reviews but they need to do better.

This rating is for the Wheaton location. Much is great about the service, cleanliness, and payment…read moresystem, so I wish I could leave a more favorable review. However -- a big problem: We wash our clothes scent-free due to a family member's asthma and allergies. Put in a load of laundry, used our own unscented Tide Free & Gentle liquid detergent, and the load came out strongly scented. I don't know if this is due to a previous person's load leaving scented residue, or if the establishment "freshens" the washers with something scented. We use this laundromat for heavy loads, or if we have a problem with our home machine. Unfortunately, we won't be able to patronize this location again due to the residual fragrance left in our laundry. It will take weeks or re-washing and hanging outside to try to remove it. Prior to the new ownership, we never had this issue.

I absolutely LOVE this cleaners!! The customer service is top tier and they truly care about making…read moretheir customers happy. My clothes always smell amazing and look brand new. I moved out of the neighborhood and honestly regret it because no one compares. Hands down the best cleaners I've ever experienced!

This is by far the worst dry cleaners I have ever the displeasure of using. I brought in two custom…read moreshirts after a funeral and a wake, and they were just as dirty as when I brought them in. The employees said the shirts seemed dirty, and I said thats why I brought them in. They charged $12 for cleaning two shirts that were just as dirty as when I brought them in. When I asked for a refund I was told the owner was not there. I left my name and number and was never contacted to resolve situation. I went home and sprayed some oxy clean on collars and they came perfectly clean in minutes. Don't waste your time and energy when there are plenty of good cleaners in the neighborhood that will do your cleaning far better.

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

Wish I can give them 0 stars Just a miserable ppl…read more Very rude, had a problem with my dry cleaning and every time I call he just hang up on me

Don't go to this cleaners They will rip you off…read moreCharged me 14.00 to have 1 shirt Cleaned 13.95 to have a suit cleaned The Lady is rude and mean Be careful She smells also

This is the cleanest laundromat, I have over ever been to. The place is clean, the machines all…read morelook like they are new and the staff are friendly. I would definitely come back here.

Im taking a star off due to the wash and fold services…read more The attendant selectively folds certain items, doesn't flip out clothes, rolls them up and tosses them into the "wash and fold" packet. It's become a "wash and roll" All my clothes are wrinkly.

Broken washers, no full cycle for wash. Therefore it's still suds. Owner will not replace wash or…read moregive refund

My husband and I recently had an unfortunate experience at this laundromat. Yesterday evening as at…read more5pm we put our stuff in the wash, after 30 mins we put our stuff in the dryer to only to be informed immediately after by the store owner that the place was closing because only us and one other customer were the only ones in the facility. It was 5:30pm and wasn't suppose to close until 9pm. My husband said if he refunds him the money he'll take the laundry out, the man told him "that's not how it works" and that he's the owner so if he wants to tell them to leave, he can. The lack of proper communication about the change in operating hours was frustrating, rude and not handled properly whatsoever. What made the situation worse was the unhelpful responses from the store owner. Despite the inconvenience caused by their abrupt closure, he refused to refund our money and It's disappointing when businesses prioritize their convenience over customer satisfaction. Our mannerisms were kind to only receive a very negative attitude. I hope the management takes steps to improve communication and customer service in the future. This experience left us with a negative impression, and we would caution others to be aware of potential operational changes when considering this laundromat. PS. He turns off the coin machine and wants to see your laundry to make sure you're using it at his store before giving you change for the machines. He also turned off the power the moment that our dryer had 1min left.

I have had BITTER SWEET experiences here... As u see I said experiences meaning plural... True…read morethere is a lot of unattended clothes left in dryers for an unspecified amount of time, in which causes a dilemma when it comes down to obtaining a dryer and sometimes washes too! On the flip side though,the staff definitely try to accommodate you as much as possible... For instance, I lost my card, well someone picked it up, and the lady who worked there went as far as to have the owner review the cameras when he came in... Luckily after asking around the guy returned it before having to go through all of that 1st... Overall I do feel safe there, but could there be a few adjustments, by all means... Could be a really good place to go to wash with a little more thought put into it!!!!

This laundromat is the worst I've ever been to. 75% of washers AND dryers are out of service. Over…read morepriced. Attendant claims not to have change!! Literally everything that could possibly go wrong, DID. The few dryers that did work were all full of unattended clothes waiting for people to get them!! Terrible experience. I removed my clothes from the washers and drove to ANOTHER laundromat just to dry!!! NEVER GOING THERE AGAIN.