Since previous owners sold this laundromat, it has went downhill fast. It is dirty, not well…read morekept, roaches coming out of washers 27 and 28 in the back of laundromat. They also keep piled up clothes in back. This will breed any bug!!

Nothing VIP about it. Really dirty and not well kept. I've lost a lot of items here. The workers…read moreare also very mean

This is my first time having laundered service and I was not at all disappointed. I have a really…read morebusy life and sometimes my clothes will pile up for a week or more, so I had to figure something out. I pass by Orland Park Laundromat on my way to work every morning. I finally sucked it up and stopped in. Jeff was kind and his place was immaculate. I dropped my clothes off for the first of many visits about a month ago and have been coming back every week faithfully. The prices are great and he makes my clothes smell like a fresh dew after the morning rain. He even folds my work clothes and hangs up my button-ups. This place is great! I definitely recommend Orland Park Laundromat.

It's as good as any laundrymat in my area. Plenty of folding tables and the usual speed queen…read morewashers . Standard laundry aid dispensers and change machine for quarters. I went twice until my washer was repaired.

I don't even know the gentlemen name but he knew my event (da bears game) was important and had me…read morein & out in one day thank you so much quality second to none

EXCELLENT cleaners!…read more They were able to whiten (wash) my button down shirt AND dry clean it in less than 2 days so that I had it for a conference abroad. They were also able to quickly fix a stuffed animal within minutes that had ripped at the seams. Very very nice owners as well. I highly recommend!

Nice little laundromat in Orland Park. I think laundromats are a dying breed...while you used to…read moresee them everywhere, they appear less and less now...maybe a bit more in the city but even less there too. Anyway we liked this one. It seems many people use their own machines for most things but when it come to rugs and heavy items like that, they stream over to the laundromat. Soap and Suds realizes this fact and they have a nice selection of machines to accommodate customers. Soap and Suds has three different sized machines...so you can tailor your wash to the right machine. We brought over some bathroom rugs and used their 30 pound machine and it performed perfectly...handled the heavier rugs with ease. Came out clean and with most of the water spun out. Dryers worked well also. The facility has a few dozen machines and was clean all around. They sell the usual soaps for those that don't come with same. All in all we will be back here the next time we need to use heavy machines. Good place and convenient.

It smells like mildew and half the machines are broken. I went because they advertised you can use…read morea credit card

Shout out to the team at the orland park location. I accidentally left some cash in a jacket and…read morethey returned it, honest business here!

Broken to half buttons , now want me to pay 7.00 , one month to check suit , I haven't wore it in 6…read moremonths

As soon as I walked in, I was greeted by staff, and they were so helpful! Such a clean laundromat,…read morewith great customer service! I give them 5 stars!

HORRIBLE DO NOT WASH HERE! 1/2 of the machines don't work. The machines smell like MOLD. There is…read moreNO seating, The washers don't wash well and the dryers don't dry well either. The staff is unhelpful and disrespectful. The employees sister walked in after 10 pm and told me that her sister's ride was here to get the hell out right now or she will call the police. My clothes were still damp at 10 :15 and drying and at that point . At that point I called the owner with no response. In the meantime these 2 employees were verbally abusing me and yelling. I needed to call the police to protect myself from harm and a possible physical attack. HORRIBLE BEYOND WORDS!! Please don't bother going here if you want to wash & dry your clothes peacefully.

awesome service , alterations perfect! Will be back! Dress for sons wedding needed hemming, length…read morewas perfect, very nice staff!

Took $1.3k from me for 0 work done and will not refund. Refuse to give a receipt after i paid…read more"zelle is the receipt." Or any written agreement on what work was to be done. I don't feel safe leaving my dress there. They refuse to be reasonable and refund me for a job I cancelled. My dress was also dirty because her red fitting room carpet is filthy and sheds.

This is just a tiny little place in Orland Park that is off the main drag. You wouldn't think that…read moremany people know about this place but you would be mistaken.From the looks of the amount of clothes they had ready in there, The word is out. They do a great job, they are very friendly and the price is reasonable. They meet all of my criteria to go back again and again for future dry cleaning service!

I've been here twice and both times I have had an issue both times. The first time they misplaced…read moremy clothes and said they forgot about them and had to wait 5 days for them to get my clothes back. It's next to my work so I decided to go again and give them another chance. This time I got my shirt back ripped on the front. Nice people but not the best service.

Overall Terrible experience and customer service for the Orland and Tinely park locations…read more I brought my $400 never been worn Mother of the Bride dress on a Saturday to the Orland Park location to have dry cleaned and pressed for pick up on Wednesday. I went to pick up on Wednesday at the Orland location and the lady was rude and stated I would get a text message when the dress would be ready. They close at 5pm. Most people work until 5. I needed to have this dress picked up that day for an out of state wedding. I never receive a text, so my husband went to pick up the dress at 4, and rude lady at Orland location explains to my husband that the dress is still at the Tinley location because it is so badly stained and they will not have the dress cleaned until next Tuesday and that they under charged us for the dry cleaning. My husband asked to see the dress and had to go to the Tinely park location to retrieve the dress that Normans ruined. This dress had no stains on it at all prior to dropping off on Saturday.. Normans never called us to ask us about any staining. The staff and owner were very rude and had no options on how to resolve the situation. I took the dress to CD one in Orland to see if they could get the stains out and also had to buy a new dress at Davids Bridal due to the wedding being out of state and leaving the next morning. CD one dry cleaners was able to clean the dress for $4 and have it for pick up the next day. Lukily, My friend who was not flying out to the same wedding until Friday, was able to pick up the next day and bring it with her to our out of state wedding... I would NEVER recommend this business for any services they offer. The customer service was terrible And Normans either had something that dripped all over this dress or they used dirty water to "dry Clean" Luckily enough CD one dry cleaners we were able clean and fix the damage that Normans did, or I would have been taking NORMANS small claims court to get reimbursed the $400 for the dress that Normans ruined.

Terrible customer service! After both soles on the shoes they rented us fell off 40 minutes into…read moreour event, the manager BLAMED US For damaging their shoes! They rented old and unmaintained shoes and then blamed us for them falling apart. No discount for our inconvenience. The original owners were amazing, this new group of people that own it are not at all helpful and lack professionalism. In a messenger message to me, offered to not charge us for damage, they call this damage instead of owning the fault!! as if that makes up for the soles falling off the shoes! The original owners would never treat their clients this way. Will never go back, will always give bad review. #failinghardinUSA