Service requested was very good. Value exceptional…read more Quality will listen to any special instructions u like and will produce the garment as requested.... The employess r nice,and respectful..get to know the employees and u will see the great bunch they r.....every smile given is returned..try them out....see for yourself

If you have high quality items DO NOT bring them here. Pictures speak a thousand words. I bought…read moreseveral irreplaceable items here to be dry cleaned and on the day that I went to pick them up 3 of my jackets were irrevocably damaged, I'm not even sure how they thought to fold it up and place it back in a bag to be picked up, and the other items were torn, damaged, and shrunken terribly! I left infuriated especially after staff asked if I could come back the next day to talk to the manager- you can't be serious UPDATE: The business reached out to me via TEXT message, and began harassing me. I've reported them to the BBB, and have since taken no accountability. This place is t r a s h.

I have been a customer for at least seven years. The owner, Anna, is a delightful, honest…read moreprofessional who always does perfect alterations in a timely manner. Should there be an emergency, Anna has always been willing to accommodate. I'm happy to recommend this business.

took them from saturday, dec.21. then on christmas eve, my husband went there, and again, my coat…read moreis at the warehouse.. what a joke! called me a few hours later, on christmas eve and now it's ready.. will never use this cleaners again. ....no apologies or anything.

Took faux fur blankets here after calling several places. They did an amazing job for a reasonable…read moreprice.

I brought a suit in to be cleaned. When I picked it up it had several tears in the jacket. He said…read moreit was not his fault although he agreed that the tears were not there when I dropped the suit off. He claims I must have moths or the jacket was old. I will never return.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

They're a little pricey but they do an amazing job! I wanted to find a place I could trust with my…read morefavorite winter coat. It had a big tear around the inside of the arm and needed repair. And they did an amazing job! Very happy with the results. Plus I had it and several other coats dry cleaned. 10/10 stars! Plus, just how nice the place looks and the friendly staff made me like it a lot. Will definitely be going back.

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

I came in for a jacket to get cleaned and get rid of some stains. I even mentioned it first when I…read moredropped it off. They say okay, and take it. I went in the next week to pick it up, for the stains to still be very clear there, as if they didn't bother to try and take it off. So I ask if they weren't able to? I clearly point to where they are. They say okay, take it again, and ask for me to come pick it up again a week later. I come in for the 2nd time, expecting the stain to be removed, for it only to still be very visible. I ask once again bout it, for only to say they weren't able to. They only thing I was confused about was they say they can take it off, after the couple times I already been there, and when I come to pick it up, don't bother telling me they weren't able to, but for me to find out about it when I go to see if there still there. I wish they would had just talked to me, stating they aren't able to, and explain, instead of wasting my time and taking it, for me expecting it to be actually cleaned. Mind you, the stain wasn't a food stain or anything that's really stuck in there, as I'm easily able to just rub at it a few times, and for it to fall off. When I show her that, she tells me to do it myself then and they can't do it. With the biggest attitude, cause I'm expressing confusion as to why they weren't able to. But the only reason why I'm there is because I'm paying for what I thought professionals to do it for me, but clearly I don't see any professionalism. For them to tell me to do it myself when I payed a full 20 bucks to see if they can do it for me. Just real bad attitude and unprofessional. I wouldn't bother coming here if you want something easily removed/ cleaned.

When our regular cleaners we have been using for 15 years closed, we were in need of a new place…read more Reading reviews, I wasn't sure if this would be it, but as the husband's dress shirts stacked up, decided to give it a try. I'm glad I did! The owner is very nice and the shirts were perfectly cleaned and pressed!

I took two winter coats to this establishment. When I got home one of the coats was not mine. When…read moreI went back the woman was not friendly. I've been back several times and get told "still looking". Never have I got an offer to even get reimbursed for the cost of cleaning the coat. So here it is December and my coat was taken there in July and I still don't have my winter coat. That was my first and last time I will ever take anything there.

Being new to Oak Lawn I thought I'd give them a shot, as it right down the street from me. Big…read moreMistake. At their register, there is a sign that says "PRE-PAY only!" Not a problem. I "pre-payed" $25 to have 2 coats cleaned. When I came back the following week, they said I had not paid and I owed them $25. What a scam. My wool coat still had fuzz all over it! Terrible people, terrible service.

I was originally supporting another small cleaner business in Andersonville, and wasn't thrilled…read morewith the customer service so my handy dandy Yelp came through to help me find a better alternative and Loyola Cleaners popped up. Here's my 2 cents... 1. Customer Service 5/5: the business owner is Enrique (I think) is professional, kind, and goes above and beyond for his customers. 2. Cleaning 5/5: Clothes always come back looking brand new! 3. Price 5/5: Very reasonable, dare I say cheaper prices than other local cleaners. I found my new cleaners!

Provides excellent and friendly service. They will accommodate speedy requests, and my clothing is…read morealways returned in a pristine state. I have lived in Rogers Park for more than 20 years, and this is the best dry cleaner in the area.

Kinzie Cleaners are owned by the sweetest people! The husband/wife duo are so kind!…read more They really try their best to get your clothes dry cleaned according to the timeline you need it! However, I recommend dropping the clothes off a few days ahead of time to ensure your clothes are ready when you need them!

Horrible. I've been taking my shirts here for 2 years. It was good. But recently brought in a…read morejacket for tailoring. The lady butchered it, and then proceeded to give me excuses. I will never use them again.

I left more of a question than a review previously. After speaking with the boss man and meeting…read morethe attendant on-site, I am happy with this location. I saved it in my GPS for future service when we roll thru this area. This place is a keeper. I can't remember her name but the attendant is super awesome. And I'm patiently waiting for the beers...​

HORRIBLE DO NOT WASH HERE! 1/2 of the machines don't work. The machines smell like MOLD. There is…read moreNO seating, The washers don't wash well and the dryers don't dry well either. The staff is unhelpful and disrespectful. The employees sister walked in after 10 pm and told me that her sister's ride was here to get the hell out right now or she will call the police. My clothes were still damp at 10 :15 and drying and at that point . At that point I called the owner with no response. In the meantime these 2 employees were verbally abusing me and yelling. I needed to call the police to protect myself from harm and a possible physical attack. HORRIBLE BEYOND WORDS!! Please don't bother going here if you want to wash & dry your clothes peacefully.