The dentist is great, and the staff inside are always really kind and helpful. However, the front…read moredesk is a different experience. I've been coming here for years, and for at least the past two years it's been very hard to get through by phone. Most of the time, no one answers, and when they do, I'm often left on hold for a long time. I've even come in for appointments and noticed the receptionists on their personal phones while calls are going unanswered. Because of this, I've started going in person just to schedule appointments and avoid the frustration.

I've been going to this dentist for over 5 years now, and I've always had a great experience. I've…read moregotten 3 wisdom teeth removed and it's always been an easy procedure, and they almost never hurt, it's always healed so quickly.

Had a very painful top tooth. Got through the night, called first thing in the morning. I was seen…read morethe very next day. Fit in at noon. Turned out the tooth had cracked and was fractured. It needed to come out, it was infected. Dr. Alexander Tran, DDS, and his amazing team and office professionals did what they all do best, care for their patients, make sure they're comfortable at all times and perform their jobs and tasks with utmost professionalism, respect, extreme proficiency and excellent outcomes. Dr. Alexander Tran, DDS, and his assistant had me prepped, comfortable and got the infected tooth out in less than five minutes. Even more impressive, I received a call, at home, from Dr. Alexander Tran, DDS, before closing, to make sure my pharmacy had my meds ready for me and I was doing well, before he left for the night. I just can't say enough about Indio Modern Dentistry, Dr. Tran, DDS, his Associates and their fabulous office professionals. I recommend considering making your appointment now. I don't think you'll be disappointed. Thank you! Sandra Adams

Felt ambushed. Both hygienist and billing were definitely rude. Went in for a cleaning got denied…read moreService . Because i wouldn't agree to the extras.

Possibly the best dental experience I've had in decades, and I wasn't unhappy with my old dentist…read more Covid protocols are 100% here. They take your temperature and make you fill out a questionnaire about exposure and travel. Staff is wearing extreme PPE, which I respect. I just moved here and needed a new dentist in my insurance network. So far I have had cleaning, x-rays, and a filling done, and I am completely satisfied. Absolutely beautiful office, impeccably clean. Not a moment of pain during the filling. Everyone on staff is friendly and professional.

The staff is horrible and cancelled an appointment without notifying us…read more A staff member contacted me the day before my twin daughters' appointments to request updated dental insurance information as my employer's insurance had changed. They requested that I email the updated insurance information which I did. The following morning my daughters showed up for their scheduled appointment and were told their appointment had been cancelled because Blu Oasis didn't have their insurance information. The staff member told my daughters that a voicemail message had been left advising of this. This was a complete lie. No voicemail message had been left and Blu Oasis had received the insurance information via email. I called to ask why they cancelled the appointment and they couldn't bother to answer the phone or return my voicemail message. I scheduled with another dental practice in La Quinta and would suggest you do the same. Blu Oasis is rude, unprofessional, doesn't tell the truth and has no consideration for their patients' time. All they had to do was ask my daughters for their insurance cards when they arrived but they turned them away and lied about notifying about the appointment cancellation. Stay clear of this place!! Simply horrible.

I want to thank the staff at this dental clinic. The quality of dental care is excellent. I treated…read moremy own teeth and those of my children. I also had two crowns placed. The treatment went great, and the doctor explained everything very well. Special thanks to the receptionist who scheduled my appointment. She was very polite and adjusted the appointment time to fit my schedule. Thank you very much.

They are the absolute best dental care provider in the Coachella Valley, The office is very clean…read moreand neat. Great Customer service provided. Dr. Randy and Dr. Michael Meraz have awesome patient care and a lot knowledge . I highly recommend this location.

I called because I wanted new patient assessment by a dentist and a possibly deep cleaning and…read moreother extensive work. They advised me they don't have time that care as they are short staff maybe next year 2026.

I have to say I've never been more impressed from the type of care I received to the quality of the…read morecare I received, and the office experience was over the top. The dental assistant was called Kerina, she had to be one of the warmest kindest people I've ever met and as far as Nico helping me out adjusting, my flipper was second to none and then Dr. Peter was absolutely amazing. How he talked to me, how he told me and the options he gave me made me feel very comfortable. The last Dentist I went to was absolutely horrible. Would never go back there if they let me come back for free. If you need a dentist in La Quinta or Indio or in the Coachella Valley for that matter, this is the only place to go is. So kind and made you feel like it was family. Thank you so much

Although I did have a good experience with my braces, in terms of customer service, I wouldn't…read morerecommend. I always have trouble scheduling appointments and today, when I called several times to make an appointment for my retainers, I got sent to voicemail 10 times. It's not the first time they don't answer my calls, and even when I leave voicemails, they never return the calls. What I don't understand is when I'm there, the receptionists take the calls so I don't understand why they don't take mine, and I call during business hours or leave a voicemail if I know they're out of office. I'm only finishing my regiment and then I'm not coming back. I'd rather not struggle so much when trying to make an appointment, especially since the drive is so far from where I live. I do have some complaints regarding my experience with braces and stuff but that isn't my main issue. It the lack of customer service that is the issue.

Definitely a 5 star rating for Dr. Carstairs and his staff. On 2 occasions they have worked me in…read morewith an emergency situation. (well not an emergency exactly but one with a tooth broken off and another for pain for a not perfect flipper fitting). Dr. Carstairs is very conscientious, precise, patient and kind. I highly recommend him.

This is a long overdue review... Prior to seeing Dr Carstairs I was in the middle of moving to this…read morearea and trying to get an appointment from my former dentist because I had sharp pains coming from my back molar. Well, I moved and never was able to see my former dentist. Frantically I searched for a dentist by reading all the reviews online. I made an appointment and have not been disappointed. Dr Carstairs is professional, caring, and thorough. He answers all your questions and explains WHY. In addition, the entire staff is just a professional and caring as he is.